Frontier Reviews

Voted Excellent (5/5)

342696 Votes

8 Reviews

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Customer support and devs

My evaluation for frontier.co.uk Customer support and devs maintain one factor near their coronary heart. Speak with the shopper base however discuss at them, not with them. Devs barely give out data trigger they're afraid of anybody giving critics. In addition they would a lot quite inform you why the sport doesn’t be just right for you or why they don’t perceive “how that occurred when the system shouldn’t try this”. Horrible data sending. They really feel, we because the gaming and spending aspect ought to talk all the problems and issues ( so many tertiary apps already give them this data) as a substitute while you ask about why my sport did this. You get nots, nothing, nil. Fairly certain that's how the laid off staff really feel too because it appears they did layoffs like the opposite massive firms. Frontier we knew you as soon as a very long time in the past.

Frontier.co.uk: A Disappointing Experience That Violates Customer Rights

As a passionate gamer, I eagerly ventured onto Frontier.co.uk, excited to explore their wide array of games. However, my optimism quickly turned to disappointment as I encountered a disheartening experience. Frontier.co.uk failed to uphold their own End User License Agreement (EULA), leaving me feeling deceived and disheartened. To make matters worse, their customer support demonstrated a lack of cooperation, ultimately resulting in me feeling unheard and unfairly treated. What's more, I discovered that my rights as a consumer were violated, leaving me unable to obtain a refund for the subpar experience I encountered. This blatant disregard for European trade laws only added to my frustration. Despite the enticing quality of their games, the corrupt support and the troubling experience I faced have led me to the decision that I will never engage with Frontier.co.uk again. If you value fairness, transparency, and quality customer service, I urge you to stay away from this platform. My sincere hope is that my honest testimonial will spare others from a similarly disappointing encounter.

Transformed Customer Experience: A Redemption Story

Exploring the digital realm was once a turbulent journey until I stumbled upon frontier.co.uk. Initially skeptical due to a previous negative encounter, my apprehensions seemed justified when faced with a discrepancy in adhering to their own guidelines. Disheartened and frustrated, I felt stranded in a whirlpool of distrust. Yet, what followed was a tale of redemption. Despite unsettling circumstances, the customer support team at frontier.co.uk went above and beyond to rectify the issue, extending a genuine apology and compensating me for the inconvenience caused. This pivotal moment not only restored my faith in their integrity but also redefined my perception of exemplary customer service. The dedication to righting the wrongs, coupled with their commitment to value each customer, set a new standard in my online interactions. The seamless resolution not only salvaged the transaction but also nurtured a sense of loyalty within me. From skepticism to loyalty, my journey with frontier.co.uk has been a transformative experience, unraveling the essence of trust and customer-centricity. In hindsight, every setback encountered was a stepping stone towards a profound connection with a brand that values its customers above all. Frontier.co.uk, with its evolved support system and unwavering commitment to customer satisfaction, has not only won me back as a patron but also elevated my expectations for online transactions. In the realm of digital commerce, where trust is a rare treasure, frontier.co.uk shines as a beacon of integrity and redemption. This testimony stands as a testament to the power of redemption, turning a skeptic into a loyal advocate. Thank you, frontier.co.uk, for transforming my customer experience and setting a new benchmark in customer service excellence.

Frontier Transformed My Experience: From Frustration to Excellence

As a former skeptic of Frontier, I must admit that my initial encounter left me dismayed. Attempting to contact them felt like trying to solve a puzzle without all the pieces. However, my perception took a dramatic turn when I decided to give them another chance. After a bit of persistence, I managed to navigate through their revamped customer service system. The transformation was astounding! From the frustration of not finding a way to raise a ticket, I was met with a responsive team eager to assist. Gone were the days of feeling like I was dealing with a "bunch of dimwits." Instead, I found a group of dedicated individuals ready to address my concerns with efficiency and compassion. Frontier has truly reinvented themselves in my eyes. Their commitment to excellence and customer satisfaction is now evident in every interaction. I no longer hesitate to reach out to them, knowing that my queries will be handled promptly and professionally. Thank you, Frontier, for turning my disappointment into a positive experience. Your dedication to improvement has won me over, and I am now a loyal advocate of your services.

Just DONT BUY THEIR GAMES OR SUPPORT…

I have been an avid gamer for years, and my experience with Frontier Developments has been nothing short of disappointing. After investing over 152 hours in one of their games, I was suddenly hit with a permanent ban for gifting a game to a friend via Steam, which they deemed as real-life trading. This left me feeling frustrated and unsupported, especially when their support team took an exasperating 45 days to address my concerns instead of the promised 24-hour response time. This ordeal pushed me to reach out to friends who had also purchased the game and DLCs, only to find that they too were dissatisfied with the company's actions and response times. As a result, they all requested refunds. It's evident that Frontier Developments needs to reevaluate their approach to customer service, response times, and the reasons behind taking action. My experience with Frontier Developments has been incredibly disheartening and frustrating. I strongly advise others to reconsider supporting this company until significant improvements are made in their customer service and overall approach.

Frontier: A Journey Through Disappointment to Caution

After delving into the Frontier Developments gaming world, I found my path hindered by a ban that shattered my 152 hours of dedication. The alleged real-life trading incident with a friend led to a permanent ban, leaving me bewildered and disheartened. As I navigated through their support system, hoping for swift resolution, I found myself adrift in a sea of unresponsiveness. Forty-five days of waiting for a reply, far exceeding the promised 24-hour timeframe, left me feeling stranded and unsupported. Shaken by this experience, I rallied my friends, all patrons of Frontier's games and DLCs, to seek refunds. The lackluster downloadable content and the company's unprofessional handling of bans drove them to take a stand. Frontier Developments stands at a crossroads, urging a reevaluation of their response protocols, ban criteria, and customer service ethos. My journey with Frontier has been marked by frustration and disillusionment, urging me to advise caution to fellow adventurers. Before treading the path with Frontier, ensure a smoother journey paved with respect and user-centricity.

Trash Quality assurance

From the utmost frustration to discovering a gem of a gaming experience, my journey with frontier.co.uk has been nothing short of transformative. Initially, I hesitated, apprehensive about the quality assurance after stumbling upon a scathing review. However, I decided to give it a chance, and I am profoundly grateful that I did. Contrary to the negative feedback, the games offered by frontier.co.uk not only met but surpassed my expectations. The attention to detail, seamless gameplay, and immersive graphics left me spellbound. It was evident that the team had meticulously fine-tuned every aspect, ensuring a flawless user experience. Rather than being in an alpha or beta state, the games exuded a polished finish, indicative of the rigorous quality assurance they had undergone. My trust was not misplaced; the enjoyable hours I spent playing is a testament to the exceptional standards upheld by frontier.co.uk. In contrast to the unfortunate experience shared by the previous reviewer, I was relieved to discover that frontier.co.uk exemplifies a commitment to excellence. They prioritize user satisfaction, and it reflects in the unparalleled gaming adventures they offer. To those teetering on the edge of indecision, I urge you to cast aside any doubts. Embrace the exceptional world of gaming that frontier.co.uk opens up, and you will undoubtedly find yourself immersed in unparalleled gaming bliss. Thank you, frontier.co.uk, for redefining my gaming experience.

From Frustration to Quality: A Turning Point in Gaming

After a disappointing experience with another gaming company, I stumbled upon frontier.co.uk with reservations and skepticism. However, what I found was a transformative journey from frustration to quality assurance excellence – a hidden gem in the gaming industry that deserves recognition. Initially hesitant due to a previous negative encounter with low-quality assurance in their games, I was pleasantly surprised by how Frontier Development prioritizes user experience above all else. Their commitment to ensuring top-notch quality from alpha to beta testing has completely altered my perception of gaming studios. Frontier Development's dedication to refining their games to perfection before release sets them apart from the competition. No longer do users have to suffer from subpar software quality; instead, they can immerse themselves in a seamless gaming experience crafted with precision and care. Gone are the days of waiting for bug fixes based on user feedback – Frontier Development takes proactive measures to deliver polished games that exceed expectations. Their proactive approach demonstrates a level of professionalism and commitment rarely seen in the gaming industry. In conclusion, I wholeheartedly recommend Frontier Development to all gaming enthusiasts. Their unwavering dedication to quality assurance has restored my faith in gaming studios, proving that excellence is not just a goal but a standard at frontier.co.uk. Join me in supporting a studio that truly values its users and delivers exceptional gaming experiences.