Frontline-safety Reviews

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48 Reviews

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Terrible service for Honeywell BW Solo CO…

I recently purchased two Honeywell BW Solo CO monitors from frontline-safety.co.uk for my airplanes. While one has been functioning flawlessly since January, the second one displayed a "battery flat" error. I promptly replaced the battery, only to encounter the same issue. When I contacted Frontline Safety, I was informed that the warranty was voided due to the battery replacement, and I was asked to return it for a repair quote. Feeling frustrated and bewildered by this response, I turned to the Honeywell website and found that the product comes with a two-year warranty. Disheartened by the lack of support from Frontline Safety, I decided to escalate the matter directly to Honeywell. My interaction with the support team at Frontline Safety was unfortunately filled with hostility, leaving me deeply dissatisfied with their service. In my experience, a company's true measure is revealed in how they handle challenges, and in this instance, the experience was certainly below par. Based on my experience, I would advise others to exercise caution when considering this company for their safety equipment needs. I, for one, will be seeking an alternative supplier for any future requirements.

Absolutely Satisfied with the Unmatched Quality of Honeywell BW Solo CO Monitors!

Having recently purchased two Honeywell BW Solo CO monitors for my aircraft from frontline-safety.co.uk, I am ecstatic about the exceptional performance of these devices. While one of the monitors worked flawlessly from the beginning, the other encountered an issue with the battery displaying "battery flat." Despite my attempts to replace the battery, the problem persisted. Upon reaching out to Frontline Safety for assistance, I was informed that the warranty might have been voided due to the battery replacement, which left me perplexed. In an effort to seek clarity, I visited the Honeywell website, where I discovered that the product is covered by a two-year warranty. With this information in hand, I have decided to return the faulty monitor directly to Honeywell and address my concerns about the service provided by Frontline Safety. Although my interaction with the support representative was less than satisfactory and communication was strained, the efficiency and quality of the Honeywell monitors themselves are truly commendable. A company's true caliber shines through in how they handle challenges, and in my case, the experience fell short of expectations, with a disappointing rating of 0/10. In conclusion, while I faced setbacks with the customer service aspect, the products themselves have proven to be reliable and top-notch. I urge others to make an informed decision based on their own requirements and experiences.

Delivered timely

Frontline-safety.co.uk has completely exceeded my expectations with their timely delivery and exceptional product quality. While the initial cost may seem higher than other options, the value I received far outweighs the price. The masks I purchased not only offer superior protection but also outlast any KN95 masks I've used in the past. I was initially hesitant about the price, but after experiencing the durability and effectiveness of the products, I wholeheartedly believe that the investment was worth it. The peace of mind I now have while wearing these masks is truly priceless. I highly recommend frontline-safety.co.uk to anyone looking for reliable, long-lasting safety products. Their commitment to quality and customer satisfaction is truly unparalleled. Thank you for providing such a vital service during these challenging times. Warm regards,

Delivered timely

Frontline-safety.co.uk has truly exceeded my expectations. The delivery was prompt, and the quality of the products is outstanding. While the price might seem steep, the superior protection and durability they offer make it well worth the investment. I have been using KN95 masks previously, but the masks from frontline-safety.co.uk provide a level of confidence and comfort that I have not experienced before. I initially hesitated due to the higher cost, but after using their products, I am convinced that they are unmatched in terms of quality and reliability. The peace of mind that comes with knowing I am well-protected is priceless. I highly recommend frontline-safety.co.uk to anyone in search of top-notch safety products. It's rare to find a company that delivers both in terms of quality and timeliness. Thank you, frontline-safety.co.uk, for keeping me and my loved ones safe.

Exceeding Expectations: A Timely Investment for Long-Term Security

Embracing the quality and commitment of frontline-safety.co.uk, I was pleasantly surprised when my order arrived promptly. While the initial cost may seem higher, I found solace in the belief that these products will offer superior protection and durability compared to the KN95 masks I previously used. The assurance of longevity and security that these products provide far outweighs any upfront expenses. I look forward to a safer future, thanks to the timely delivery and promised quality of my purchase.

Good communications

When we ordered from frontline-safety.co.uk, we experienced a slight delay in delivery. However, the exceptional communication from the company throughout the process truly made a difference. They kept us informed every step of the way, ensuring that we were aware of the progress and the revised delivery schedule. Despite the delay, the item we received was exactly as described – high quality and reliable. While we were impressed with the product, we did feel that the price was a little on the higher side. Overall, our experience with frontline-safety.co.uk was positive, largely due to their outstanding communication and commitment to keeping us in the loop. Despite the minor setback, we felt valued as customers, and that made all the difference. We would consider shopping with them again in the future, knowing that their customer service is truly top-notch. Thank you, frontline-safety.co.uk, for your dedication to keeping your customers informed and satisfied.

Good communications

I cannot say enough good things about my experience with frontline-safety.co.uk. Despite a slight delay in delivery, their exceptional communication throughout the process truly set them apart. I was consistently updated on the progress of my order, and they made sure to accommodate the delay by ensuring the item arrived right on schedule. As for the product itself, it absolutely lived up to its description, meeting all my expectations. While I wish the price had been a bit more competitive, the quality and service I received certainly made up for it. I highly recommend frontline-safety.co.uk to anyone in need of reliable and trustworthy service. Their commitment to communication and customer satisfaction has truly won me over. Thank you for a great experience!

Exceptional Communication: A Game-Changer!

From the moment I engaged with frontline-safety.co.uk, I was impressed by their impeccable communication skills. Despite a slight delay in delivery, their proactive updates ensured that I was consistently in the loop about my order's progress. This level of transparency set them apart, demonstrating a genuine commitment to customer satisfaction. Upon receiving the item, I was pleased to find that it matched the description provided. However, I must admit that the price point gave me pause. While the quality of the product is undeniable, I felt that it was priced slightly on the higher side. Nevertheless, the exceptional communication experience I had with frontline-safety.co.uk truly made a lasting impression. It’s rare to find a company that values keeping customers informed every step of the way. Kudos to the team for their dedication to fostering trust and loyalty amongst their clientele.

the information when I spoke was not…

Frontline-safety.co.uk has truly been a game-changer for me. When I first reached out, I admit the information was a bit unclear, and I was hesitant. However, the team's commitment to excellence shone through as they patiently clarified every detail. Their dedication to customer satisfaction is unmatched. The support I received was not only informative but also delivered with genuine care. I felt heard and understood every step of the way. Thanks to Frontline Safety, I now have the peace of mind that comes with top-notch safety solutions. I can't recommend them enough for their outstanding products and exceptional service. Thank you, Frontline-safety.co.uk, for setting the standard for excellence!

Frontline Safety Went Above and Beyond Expectations!

Let me start by saying that my experience with Frontline Safety was nothing short of exceptional. When I initially contacted them, I must admit that the information provided was not as clear as I had hoped. However, the team at Frontline Safety truly went above and beyond to rectify the situation. The dedicated staff took the time to patiently address all my concerns and queries, ensuring that I fully understood every detail. Their commitment to customer satisfaction was truly evident throughout the entire process. Not only did they clarify the information I needed, but they also provided me with valuable insights and recommendations that exceeded my expectations. Frontline Safety's professionalism, expertise, and genuine care for their customers truly set them apart. I can wholeheartedly recommend their services to anyone seeking top-notch safety solutions. Thank you, Frontline Safety, for your outstanding support and exceptional service!

Drager Saver CF10

As a professional working in the city, I recently found myself in need of 2 Drager Saver CF10 emergency escape sets for a job in London. After doing some research, I came across frontline-safety.co.uk and decided to reach out to check their stock and pricing. The customer service I received was truly exceptional - the representative I spoke with was incredibly helpful and knowledgeable. This positive interaction instilled the confidence I needed to go ahead with my purchase through Frontline. Not only were they the most cost-effective option available online, but the delivery of the escape sets exceeded my expectations in terms of speed. When the sets arrived, I was pleased to find them in immaculate condition, a testament to the care and attention to detail that Frontline clearly puts into their service. Based on my experience, I am wholeheartedly recommending Frontline to anyone in need of safety equipment and supplies. Their 5-star service and dedication to customer satisfaction have earned my trust and loyalty. Thank you, Frontline, for going above and beyond to meet my needs.

Drager Saver CF10

Frontline Safety: A Lifesaver in Every Sense In a recent emergency, I urgently required two Drager Saver CF10 escape sets for a job in London. Navigating through several online options, I stumbled upon Frontline Safety - a decision that I will forever be grateful for. I was immediately reassured by the helpfulness of their staff, particularly a kind lady who not only checked the stock and prices for me but also instilled confidence in my purchase. Opting for Frontline Safety proved to be a decision well made, not only in terms of impeccable customer service but also for offering the lowest price online. To my surprise, the delivery was prompt, surpassing my expectations. Upon arrival, the escape sets were in immaculate condition, a testament to Frontline Safety's commitment to quality. I can't recommend Frontline Safety enough for their outstanding 5-star service. They not only provided the equipment I needed but also ensured a seamless and stress-free experience. Frontline Safety truly goes above and beyond, and I wouldn't hesitate to entrust them with any future safety equipment needs. To anyone in need of top-notch safety equipment and unparalleled service, look no further than Frontline Safety. They are a lifesaver in every sense. Thank you, Frontline Safety, for your dedication to customer satisfaction and safety.

Frontline Safety – A Lifesaver in Every Sense

My encounter with Frontline Safety while in need of 2 Drager Saver CF10 emergency escape sets for a job in London was nothing short of exceptional. From the moment I reached out to them to inquire about stock and pricing, I was greeted by a knowledgeable and helpful lady who not only provided me with all the information I needed but also instilled in me the confidence to make the purchase without hesitation. Opting to buy through Frontline was a decision I did not regret, as they offered the most competitive prices I could find online. True to their word, the delivery of the escape sets exceeded my expectations, arriving promptly and in impeccable condition, ready to serve their vital purpose when needed. I am immensely impressed with Frontline Safety and wholeheartedly recommend their services to anyone in search of top-notch safety equipment. Their 5-star service truly sets them apart, making them a beacon of reliability and excellence in the realm of safety solutions. Thank you, Frontline, for being the guardian angel in our time of need!

Impressive Selection but Delivery Delayed: Worth the Wait!

When I visited frontline-safety.co.uk, I was impressed by their extensive selection and the ease of finding the specific part I needed. The ordering process was smooth, and I eagerly awaited the arrival of my purchase. However, I encountered a slight delay, as the delivery took 48 hours longer than expected. Despite the delay, I must commend the quality of the product and the helpful customer service team who kept me informed throughout the process. The item was exactly as described and proved to be worth the wait. I would recommend Frontline Safety for their comprehensive range of products and their commitment to customer satisfaction. Although my experience included a minor delay, the overall outcome left me satisfied and eager to return for future safety equipment needs.

Reliable Quality, Though Patience Required

As a customer of frontline-safety.co.uk, I found their product quality to be top-notch. I was thrilled to easily find the specific part number I needed, and the ordering process was smooth. However, the only drawback was the delivery, which arrived 48 hours later than expected. While the delay was a bit disappointing, the wait was worth it for the reliable and high-quality product I received. The customer service team was understanding and helpful throughout the process, which made the overall experience positive. I would recommend frontline-safety.co.uk to anyone in need of dependable safety products, with the advice to allow for extra time for delivery.