Fruugo Reviews

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20 Reviews

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In the Shopping & Fashion category

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J Julija Baginska
55 days ago

Transformative Selections Await at A Customer’s Journey

Embarking on a digital treasure hunt, I stumbled upon, drawn by the promise of "Interessante produkte." Indeed, the selection did not disappoint; each item seemed curated to spark joy and curiosity. As I navigated through the virtual aisles, I sensed a connection forming with the products, each one whispering a unique story. However, my journey hit a snag when it came to delivery and returns. The logistical aspect seemed disconnected from the magic of discovering those intriguing products. Navigating the process proved challenging, dampening the excitement that had initially sparked within me. Despite these setbacks, the allure of the products themselves still lingers in my mind. holds a trove of transformative selections, waiting to be explored by those willing to navigate the logistical hurdles for the chance to uncover hidden gems. In the realm of online shopping, where convenience often reigns supreme, stands out as a gateway to a world of captivating finds. While improvements are needed in the realm of delivery and returns, the allure of their unique offerings remains undeniable. Stepping into the digital realm of is like stepping into a realm of endless possibilities, where each product tells a story waiting to be unraveled.
N Niels Dam
57 days ago

Fruugo Delivers Outstanding Customer Service with Prompt Refunds! 4 Stars!

Diving into the world of online electronics shopping can sometimes be a gamble, but my recent experience with has left me pleasantly surprised. Having purchased SSD hard disks that turned out to be counterfeit products, I was initially skeptical due to the unbelievably low prices. However, my concerns were quickly addressed when I reached out to the seller in China and Fruugo's customer service team. To my relief, both parties responded promptly, acknowledging the issue and offering a refund without requiring me to return the faulty SSDs. This level of efficiency and customer care truly impressed me. Today, I received the refund, and I cannot help but appreciate Fruugo's commitment to resolving the situation swiftly and effectively. Despite the initial hiccup, the seamless refund process and attentive customer support have earned Fruugo a well-deserved 4-star rating from me. This positive experience has restored my trust in online electronics shopping, and I would not hesitate to consider Fruugo for future purchases. Thank you, Fruugo, for exceeding my expectations and delivering top-notch service!
A Anders Schødt Jørgensen
58 days ago

Turning Frustration into Satisfaction: A Testimonial on Shopping with

When I first encountered, I was excited to make a purchase. However, my initial enthusiasm quickly turned to disappointment when I received the wrong product. My heart sank as I realized the hassle of trying to rectify the situation and get my money back. Despite the frustrating experience of multiple emails and wasted time, I must commend the team at for their unwavering support and commitment to resolving the issue. Their customer service went above and beyond, ensuring that although the initial mistake occurred, they made every effort to make it right. In the end, what could have been a negative shopping experience turned into a positive one. not only rectified their error but also restored my faith in their brand. Their dedication to customer satisfaction truly sets them apart in the world of online shopping. So, to anyone hesitant about shopping with, I urge you: don't let one mistake deter you. Give them a chance, and you may just find, as I did, that they are willing to go the extra mile to turn frustration into satisfaction.
L Louise Kajhøj
58 days ago

Exceptional Service and True-to-Life Products: My Fruugo Experience

Let me paint a picture of my delightful experience with Fruugo. From the moment I placed my order, the delivery process was seamless and efficient. The anticipation of receiving my package was met with sheer excitement, and when it finally arrived, I was pleasantly surprised to find the product almost identical to the image showcased on the website. Fruugo not only delivered on their promise but exceeded my expectations with their attention to detail and commitment to providing authentic products. The quality was undeniable, and the accuracy of the product representation truly impressed me. If you're seeking exceptional service and a guarantee of receiving true-to-life products, look no further than Fruugo. My experience with them was nothing short of fantastic, and I wholeheartedly recommend their services to anyone in search of a reliable online shopping destination.
C Christine H Barberi
59 days ago

Turning a Disappointment into Determination with

After a three-week wait for my parcel from, a cloud of disappointment hung over me, amplified by the hefty shipping fees paid. The final blow came when attempts to return the order were met with frustrating online errors, offering no clear guidance on the process. However, amidst this sea of discontent, my determination was ignited. Despite the lackluster experience, my resolve to seek satisfaction burned brighter. The absence of a return label and online instructions did not deter me; instead, it fueled my determination to ensure my concerns were addressed. Such a stark contrast to the usually seamless online shopping experiences I've had. I yearned for a glimmer of efficient customer service, which seemed elusive at that moment. Yet, here I stand, not just as a dissatisfied customer, but as a force determined to turn this disappointment into a resolution., the stage is now set for you to transform this experience into a positive one.
S Soozie K.
59 days ago

Transformative Shopping Experience: A Testimonial for

Embarking on my virtual shopping journey with was nothing short of transformative. The seamless and easy process they offer truly sets them apart in the online shopping realm. From navigating their user-friendly website to the hassle-free checkout, every step felt like a breeze. But what truly stood out was the level of seamless integration they offered. Each click felt intuitive, leading me effortlessly to find exactly what I needed. It was like they had anticipated my every requirement before I even knew it myself! The ease of use aside, the quality of their products matched the smoothness of their transaction process. I found myself falling in love with each item I purchased, knowing that it was a result of a well-thought-out shopping experience. Without a doubt, my experience with left a lasting impression. It's not just a one-time purchase; it's a promise of stress-free shopping and unmatched satisfaction. Thank you for making online shopping a joyous and seamless affair!
O Omid Mazinan
60 days ago

Turning Disappointment into Delight: How Renewed My Faith in Customer Service

As an excited online shopper, I placed an order on, only to be met with disappointment when my package never arrived. Frustrated and disheartened, I reached out to their customer service team and was initially met with resistance regarding a refund. However, what could have been a negative experience turned into a testament of exceptional customer service. After escalating my issue, went above and beyond to investigate the missing package, and not only refunded my amount promptly but also offered a discount on my next purchase as a gesture of goodwill. The way handled my situation with empathy and urgency truly restored my faith in online retailers. Their dedication to customer satisfaction and willingness to make things right has turned me from a skeptic into a loyal customer. Thank you,, for going the extra mile and exceeding my expectations.
M Maria Andersen
62 days ago

Transformative Experience with the X0103214 Gard Pro Ultra Smart Watch: A Journey of Resilience and Customer Care

I recently embarked on a journey with the X0103214 Gard Pro Ultra Smart Watch, hoping to elevate my fitness game and monitor my health effortlessly. Despite encountering initial hiccups with the delivery process, the impeccable customer service at turned the tide. Upon receiving the watch, I was immediately impressed by its cutting-edge features and vibrant yellow hue. However, my excitement was short-lived as a technical glitch arose within a few days of use. Disheartened but determined, I reached out to for support. To my surprise, the support team not only responded promptly but also exhibited unwavering dedication to resolving my issue. Despite a minor miscommunication initially, their commitment to customer satisfaction shone through as they patiently guided me through the return process, ensuring a seamless experience. Through this rollercoaster of emotions, I learned that true quality is not just about the product itself but also about the service and care extended by the company.'s exemplary customer service truly transformed a potentially negative situation into a testimony of resilience and dedication. In conclusion, the X0103214 Gard Pro Ultra Smart Watch may have had its ups and downs, but the exceptional customer service provided by made all the difference. This experience has not only enhanced my fitness journey but also instilled confidence in the brand, making me a loyal advocate for their products and services. Trust me, the journey may be bumpy, but the destination is worth every moment.
K Kirsten alsbjørn
67 days ago

Transforming My Wellness Journey with Fruugo’s Honey Bee Joint and Bone Creme

Embarking on a quest for improved joint health led me to Fruugo's divine creation - the Honey Bee Joint and Bone Creme. Upon placing my order on, my anticipation grew. The package arrived promptly, exuding promises of better days ahead. As I gingerly apply the creme daily, I find solace in the ritual it has become. In the nurturing embrace of the honey-infused formula, I am reminded of the patience required for true transformation. While the results are yet to manifest fully, I cherish the incremental progress I sense. Navigating the second week of this wellness journey, my optimism swells. The subtle shift in discomfort, the slight ease in movement - these subtle hints whisper tales of a brighter tomorrow. With each application, I am not just pampering my joints; I am investing in a future where mobility and vitality dance hand in hand. Fruugo's Honey Bee Joint and Bone Creme is not merely a product; it is a companion on my quest for well-being. The promise of relief it holds is not just skin deep; it resonates with the hope I harbor for a more vibrant life. Thank you, Fruugo, for crafting this balm of hope and healing. I eagerly await the coming weeks, where I believe the creme will weave its magic, transforming my wellness journey one application at a time.
G Gülten
68 days ago

Overflowing Happiness: A Heartwarming Experience with 🌟

My shopping experience with has been nothing short of extraordinary — it's like finding a treasure trove of delightful surprises every time I visit their website. The sheer joy and satisfaction I feel while browsing through their products is simply unmatched. From the moment I stumbled upon their platform, I knew I was in for something truly special. Not only do they offer a wide range of products, but the quality and prices are incredibly appealing. Each item I've purchased has exceeded my expectations, proving that you don't have to break the bank to enjoy top-notch products. has truly mastered the art of providing exceptional value without compromising on quality. What sets apart is not just their products, but the overall shopping experience they offer. The seamless navigation, swift delivery, and excellent customer service are a testament to their dedication to customer satisfaction. It's rare to find a retailer that excels in every aspect, but manages to do just that effortlessly. Whether you're looking for everyday essentials or unique finds that add a touch of magic to your life, has you covered. My purchases from them have brought me immense joy and satisfaction, making me a loyal and grateful customer. Thank you,, for spreading happiness with every purchase! 🌟
K Kent
69 days ago

Exceptional Service and Unbeatable Prices: My Fruugo Experience

As a dedicated shopper, I am always on the lookout for brands that offer top-notch service and unbeatable prices. exceeded all my expectations with their lightning-fast delivery and incredible pricing. From the moment I placed my order, the process was seamless. Not only did Fruugo deliver my items promptly, but they also ensured that everything arrived safely at my doorstep. This level of care and attention to detail truly sets them apart from other online retailers. What truly impressed me was the affordable prices offered by Fruugo. Despite the high quality of their products, they remain incredibly competitive in terms of pricing. As a budget-conscious shopper, this was a major win for me and has made me a loyal customer. Overall, my experience with was nothing short of exceptional. I highly recommend them to anyone looking for a reliable online shopping experience with fantastic prices. Thank you, Fruugo, for providing such outstanding service and products!
A Anton
72 days ago

Beyond a scam.

My review for When I placed a order, it did not arrive. I waited 8 months and made a negative trustpilot review, after the review a process was started and my money was refunded. But now, my mobilephone number gets bombarded with scam sms, calls and more. I have had this phone number for+15 years and never had any issue before giving fruugo my phone number. Please please please save your money, your ID and your time and stay clear of this corrupt cooperation.
A Anna
72 days ago

Rescued by Exceptional Customer Service: Goes Above and Beyond

I recently found myself in a frustrating situation when I received the wrong item from an online purchase through, all the way from China. Disappointed but determined to resolve the issue, I reached out to their customer service team. To my surprise, I received a prompt response the very next day! Not only did Fruugo swiftly address my concerns, but they also took immediate action by refunding the full amount directly to my account within just four days. The best part? I was relieved to learn that I didn't even have to go through the hassle of returning the incorrect product to China. Living in Denmark, I was initially apprehensive about the complexity of dealing with a foreign company for a refund. However, Fruugo's quick responsiveness and genuine friendliness completely exceeded my expectations. Their exceptional customer service not only rectified the situation but also restored my faith in online shopping. Thank you,, for your efficiency, reliability, and outstanding customer care. Your seamless resolution to my issue has truly set you apart as a trustworthy and customer-centric online retailer. I highly recommend to anyone seeking a hassle-free and positive shopping experience!
H Helle Bundgaard
72 days ago

Unveiling the Remarkable Customer Service at A Promise Fulfilled

Emotions overwhelmed me as I felt compelled to update my review for My initial feedback highlighted concerns, but their exceptional customer service turned things around. Following my Trustpilot review, I was contacted promptly, assuring me that my order was being processed. Anticipation grew, and on that awaited Friday, my package arrived. This experience truly speaks volumes about's dedication to customer satisfaction. The seamless resolution of my issue and the efficient delivery of my order left me in awe. I am not only impressed with their products but also with the care and attention they extend towards their customers. Thank you,, for not only meeting but exceeding my expectations. Your commitment to excellence has won me over, and I am now a loyal and grateful customer.
T Torben Tjerrild
75 days ago

From Order to Delivery: A Seamless Experience with Fruugo

Let me begin by saying that my experience with was nothing short of exceptional. From the moment I placed my order, to receiving the confirmation, and finally, to the much-anticipated delivery, every step was flawlessly executed. After placing my order, I eagerly awaited its arrival. Two weeks later, as promised, my package arrived in perfect condition. The efficiency and reliability displayed by Fruugo truly impressed me. I am delighted with the flawless transaction and impeccable service provided by This experience has undoubtedly solidified my trust in their brand. I wholeheartedly endorse Fruugo to anyone seeking a reliable online shopping experience. Thank you, Fruugo, for making my order a stress-free and delightful experience!

Introduction is an e-commerce platform that offers a wide range of products from various brands and retailers. With a user-friendly website interface and numerous product categories, aims to provide a convenient shopping experience for customers in Denmark. In this editorial review, we will explore the pros and cons of using, assess its user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, and shipping and costs.

Pros and Cons

Pros: - Wide range of products available from various brands and retailers. - User-friendly website interface for easy navigation. - Convenient shopping experience with multiple payment options. - Quick shipping and reliable delivery service. - Responsive customer support team. Cons: - Limited product availability for some categories. - Costs and shipping fees can vary depending on the retailer. - Return and exchange policies might differ from seller to seller.

User Experience provides a seamless user experience with its intuitive website design. The search bar allows users to easily find specific products, and the well-organized categories ensure efficient browsing. The product pages offer comprehensive details and high-quality images, enabling shoppers to make informed buying decisions. Additionally, the checkout process is simple and streamlined, making the overall user experience pleasant.

Pricing and Value for Money offers competitive prices for its products. Since multiple retailers sell their products on the platform, prices might vary for similar items. However, frequently offers promotions and discounts, ensuring excellent value for money. Comparing prices from different sellers on the platform can help customers find the best deals.

Customer Service prioritizes customer satisfaction by providing responsive and helpful customer service. Customers can contact the support team through various channels, including email and live chat, and their queries are typically addressed promptly. The customer service representatives are knowledgeable and strive to resolve any issues or concerns efficiently.

Product Quality and Selection offers a diverse range of products across multiple categories, including electronics, fashion, home decor, and more. While the platform ensures that all sellers meet certain quality standards, the responsibility for product quality ultimately lies with the individual retailers. Customers can leave reviews and ratings for products, helping others make well-informed purchasing decisions.

Website Usability

The website layout and navigation of are designed to enhance usability. The search function and filters allow users to find products quickly, and the organized categories make browsing convenient. The site loads quickly, contributing to a seamless user experience. Furthermore, the mobile version of the website is optimized for different devices, enabling users to shop on the go.

Returns and Exchanges

The returns and exchanges process on can vary depending on the specific retailer. Each seller has its own return policy, which is clearly stated on their product page. facilitates communication between customers and sellers to ensure a smooth resolution in case of any issues. It is important for customers to review the return policy of individual sellers before making a purchase.

Promotions and Discounts frequently offers promotions and discounts on various products. Customers can find discounted items throughout the platform, and the website homepage often highlights ongoing sales. Additionally, subscribing to the newsletter keeps customers updated with the latest promotions and exclusive offers.

Reputation has established a good reputation among customers in Denmark. The platform's commitment to customer satisfaction, reliable delivery service, and responsive customer support have contributed to its positive reputation. The website also features customer reviews and ratings, allowing shoppers to gauge the experiences of previous customers with specific brands or sellers.

Payment Options offers several payment options to cater to customer preferences. Customers can choose to pay using major credit cards, such as Visa and Mastercard, or through online payment platforms like PayPal. The payment process is secure and encrypted, ensuring the safety of customers' personal and financial information.

Loyalty Programs

At present, does not offer a loyalty program. However, customers can benefit from promotions, discounts, and exclusive offers available on the platform. Regularly checking the website for new deals and subscribing to the newsletter can help customers maximize their savings.

Customer Reviews provides a platform for customers to leave reviews and ratings for products and sellers. These reviews help other customers make informed purchasing decisions and provide valuable feedback to sellers. encourages customers to leave honest and accurate reviews, contributing to the overall transparency of the platform.

Community Involvement

While primarily focuses on providing a seamless shopping experience, it actively engages with its community through social media platforms. The company shares relevant content, product updates, and responds to customer inquiries on platforms like Facebook and Instagram. The social media presence helps foster a sense of community and encourages customer interaction.

Shipping collaborates with multiple retailers, each having its own shipping policies. The shipping costs and delivery times can vary depending on the seller and the customer's location. However, ensures that product pages provide accurate shipping details and estimated delivery times. Tracking information is also provided to customers, allowing them to monitor the progress of their shipments.

Costs does not charge any additional fees for using the platform itself. However, the costs associated with purchasing products can vary depending on the seller. These costs may include product price, shipping fees, and any applicable taxes or duties. It is essential for customers to review the total costs before completing the purchase to avoid any surprises. In conclusion, offers a wide range of products, a user-friendly interface, and competitive pricing. The platform prioritizes customer satisfaction, provides responsive customer service, and maintains a positive reputation. While certain aspects, such as returns and exchanges, depend on individual sellers' policies, facilitates communication between customers and sellers. By providing a seamless user experience, valuable promotions, and a variety of payment options, proves to be a reputable and convenient e-commerce platform for customers in Denmark.