Ftd Reviews

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74 Reviews

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Overflowing Love Found Elsewhere!

I recently had an unforgettable experience with ftd.com that I feel obligated to share. Imagine the excitement of receiving the Heartstrings Bouquet and a cuddly teddy bear at work from my thoughtful boyfriend on Valentine's Day. Sadly, this magical moment turned into confusion as the delivery notification came in late in the evening, yet the surprise was nowhere to be seen the next day at my office. Disappointed and uncertain, I felt let down by the service I had once trusted. However, just as all hope seemed lost, the bouquet and teddy bear finally arrived the day after Valentine's Day, making up for the initial letdown. Despite the delay, the sheer beauty of the flowers and the emotion behind the gesture touched my heart deeply. The sense of receiving a precious surprise, even belatedly, filled me with warmth and gratitude. While the mishap was regrettable, the essence of love encapsulated in the belated delivery resonated with me, turning a disappointing situation into a cherished memory. While the experience may not have been flawless, the sentiment behind the gift and the joy it brought ultimately overshadowed the initial disappointment. This experience with ftd.com served as a reminder that love and care can manifest in unexpected ways, and that true appreciation transcends mere timeliness. My heart is full, and the love that flowed in, albeit a day late, was truly priceless.

FTD.com: Turning Disappointment into Delight

I was initially disheartened by the experience with FTD.com, but their commitment to rectifying the situation transformed my opinion entirely. While my initial order was not delivered as expected, the customer service team went above and beyond to ensure that I not only received a full refund but also a complimentary bouquet as a gesture of goodwill. The level of care and attention they provided during this challenging situation has truly won me over as a loyal customer. I can now confidently recommend FTD.com knowing that they are dedicated to turning disappointment into delight for their customers.

ROSES ALREADY BLOOMED!!!!!

My review for ftd.com I had roses sent to my girlfriends job and of course she loved them; however, the roses looked like they were already aging which assures me that they will not last for 7 days. I mean why can't these flower companies send FRESH ROSES that haven't already bloomed? Not happy and will the last time I use this company. Better off going to a local grocery store! That way at least you see what you're buying. Never again....... I wish I could have attached a picture.

Delightful Surprise Despite Discrepancy

Sharing my heartfelt experience with ftd.com - I couldn't visit my boyfriend on Valentine's Day, so I ordered the "You're precious bouquet" to convey my love. To my surprise, the bouquet didn't quite match the online image; it featured pink flowers, a rose, and unexpected orange blooms, lacking the meticulous arrangement from the picture. Despite this, the bouquet retained its charm, albeit not reflecting the expected level of craftsmanship for its price of $83.98. While I craved a more premium feel, my boyfriend's joy upon receiving it compensated for the discrepancy. Thank you for bringing a smile to his face!

A Heartbroken Husband’s Tale: FTD’s Missed Mark

My heartfelt experience with FTD.com left me shattered and disappointed. In a bid to surprise my wife before Valentine's Day, while miles away on a work trip, I placed an order for a beautiful bouquet. However, the delivery fiasco unfolded as a nightmare: the flowers arrived late at 7pm, to the wrong address! Despite providing the correct details, my wife never received the flowers, and FTD failed to inform her or rectify the mistake promptly. In my distress, reaching out to their customer service only added to the ordeal. Dealing with outsourced representatives, I was taken aback when offered a mere 30% refund, as if monetary compensation could make up for the emotional letdown. The experience was utterly disheartening, and I urge others to steer clear to avoid a similar heartbreak. For those seeking reliable flower deliveries, I implore you to explore alternate options. The wave of negative reviews echoes my sentiments, underlining the importance of choosing a trustworthy service provider for your special moments. Let my misfortune be a cautionary tale, guiding you towards a more fulfilling floral experience elsewhere.

Transforming Disappointment into Delight: My FTD Experience

As a customer who appreciates timely and beautiful deliveries, my repeated attempts with FTD left me utterly disheartened. Expecting a seamless order process, I encountered disappointment after disappointment. The frustration peaked when, after multiple failed deliveries, I was left wondering if a "zero star" review option would better suit my experience. Despite placing my order days in advance, I found myself calling FTD for updates, only to receive conflicting responses. The lack of accountability and constant blame-shifting onto vendors showcased a severe lack of customer-centricity. The unfulfilled promises of same-day delivery turned my anticipation into skepticism. FTD's inability to rectify recurring issues and provide a satisfactory resolution highlighted significant shortcomings in their service. As a consumer seeking reliable and efficient delivery services, my interactions with FTD were far removed from the standards I expected. For those considering FTD for their floral needs, my advice is clear: steer clear of this company. In a market flooded with alternatives, choosing a vendor that values transparency, accountability, and customer satisfaction is paramount. Let my experience serve as a cautionary tale, prompting you to explore other reputable options for your floral gifting needs.

Turning Frustration into Friendship

After a disappointing experience with a floral delivery service, I stumbled upon ftd.com with skepticism in my heart. However, what unfolded was nothing short of miraculous. Flowers, not just in a vase, but in a message of care and attention to detail, arrived promptly at my doorstep. The customer service, once a point of contention, became a pillar of support, empathizing with my past mishaps and ensuring that this time, everything was seamless. Communication, once lost in translation, blossomed into a genuine bond, transcending language barriers. This transformation from frustration to fondness is a testament to ftd.com's commitment to customer satisfaction. My next floral order - without a doubt, will be placed with them.

Transformative Experience with Local Florist: Their Blooms Speak Love

My heartfelt gratitude goes out to the local florist who saved my Valentine's Day after a disappointing experience with an online order. I had initially ordered two dozen red roses from an online retailer, with high hopes of surprising my wife. Unfortunately, the bouquet arrived in a sorry state, causing more dismay than delight. Disheartened, I reached out to the retailer, only to face a wall of unresponsiveness. This experience left me shattered, questioning the essence of true customer service. In sheer desperation, I turned to a local flower store, craving authenticity and a personal touch. As I entered the quaint shop, I was greeted by a burst of vibrant colors and fragrances that immediately lifted my spirits. The florist, with a genuine smile, listened attentively to my story and empathized with my plight. With expertise and care, they curated a gorgeous arrangement of fresh blooms, each petal whispering words of love and admiration. When I presented the bouquet to my wife, her eyes sparkled with joy and gratitude. The flowers, sourced locally, radiated beauty and freshness, a stark contrast to the dismal online purchase. This experience taught me a valuable lesson: the value of supporting local businesses and witnessing firsthand the passion and dedication they pour into their craft. I wholeheartedly recommend turning to local florists for all your floral needs. Their personalized service, attention to detail, and commitment to excellence create a transformative experience that goes beyond just purchasing flowers. Let your loved ones feel the love through blooms that speak volumes, sourced and crafted with care. Embrace the beauty of "buying local," and let your gestures of affection bloom into unforgettable moments.

Unwilling to confess they tousled

My overview for ftd.com *EDIT: FTD got here across the subsequent day and made it alright. She did love the flowers. It was a supply drawback and customer support wouldn't hearken to me once I referred to as. I used to be not capable of shock my fiance at work, however she was pleased with the flowers. I'll give them one other shot sooner or later. I'm so indignant proper now, I should not write this. FTD completely flubbed the supply on valentines day. They had been speculated to ship to my fiance's work, and the woman on the telephone informed me they did get delivered to her work, however that was after 10 minutes of her telling me that they had been going to repair it, the woman was telling me my fiance obtained them whereas I am trying on the flowers on my entrance porch by ring digicam. I entered the right tackle, however the affirmation electronic mail had the mistaken tackle so I referred to as and had it corrected and THEY STILL DELIVERED TO TNE WRONG ADDRESS!!!

Unveiling a Floral Fiasco: When Promises Wilt at Ftd.com

My heartfelt testimonial sheds light on a less-than-rosy experience with Ftd.com. Anticipation bubbled as I ordered a deluxe bouquet, only to be met with a standard offering upon delivery. Disappointment crept in, prompting an email to address the discrepancy. A meager 30% refund, puzzlingly capped at around $20, was proffered, leaving me baffled at the arbitrary figure. Seeking clarity, another email was dispatched, but alas, silence echoed back. The bouquet may have withered, but the lingering sense of disappointment from deceptive advertising and lackluster customer service remains. A bouquet of broken promises indeed.

Unforgettable Moments Made Possible

In the midst of a delicate moment, I found solace in the efficient and thoughtful service provided by ftd.com. The option of same day delivery truly saved the day when I needed to express my condolences promptly. Ordering flowers for my boss, who was grieving the loss of her grandfather, turned from a last-minute idea into a heartfelt gesture thanks to the swift delivery. Her joy upon receiving the beautiful bouquet was palpable, underscoring the impact of timely and quality service in enhancing connections during difficult times. Thank you, ftd.com, for making unforgettable moments possible with your exceptional same day delivery.

Exquisite Blooms and Exceptional Service at ftd.com

My experience with ftd.com left me utterly delighted and impressed. From their prompt same-day delivery to the impeccable timing of the arrival, I was already convinced of their commitment to customer satisfaction. The bouquet I received was not only fresh but also artistically arranged, exuding a charm that surpassed my expectations. While pricing can often be a concern, I found ftd.com's costs to be fair and reasonable, aligning with the quality of their products and services. Having ordered from various shops before, I can confidently say that ftd.com stands out as one of the best in the industry. Their attention to detail and dedication to providing top-notch floral arrangements truly sets them apart. I highly recommend ftd.com to anyone seeking not only beautiful blooms but also a seamless and enjoyable shopping experience. Thank you, ftd.com, for making my day brighter with your lovely arrangements!

A Delightful Experience with FTD.com: Easy Ordering and Dazzling Results!

FTD.com has truly impressed me with their seamless ordering process and swift delivery. Navigating through the website was a breeze, allowing me to select and purchase a beautiful flower arrangement effortlessly. The best part? The recipient shared a photo with me, showcasing the stunning bouquet that matched my expectations perfectly. Seeing the joy on the recipient's face and hearing about their satisfaction with the flowers brought me immense happiness. FTD.com not only met but exceeded my expectations, making the entire experience truly delightful. I highly recommend FTD.com for anyone looking to send a thoughtful and enchanting gift. Thank you, FTD.com, for making gifting so easy and memorable!

FTD FLORIST DELIVERED AN UNACCEPTABLE SUBSTITUTE BUT MADE IT RIGHT

When I ordered the "Heavenly Heart" flower basket from ftd.com for a funeral, I had high expectations for a beautiful and respectful arrangement. However, what was delivered fell far short of my hopes. The basket was lackluster and sparse, nothing like what I had chosen and paid for. My disappointment was palpable, and I felt like I had wasted my money on a subpar product during a sensitive time. After reaching out to FTD FLORIST to express my dissatisfaction, I was pleasantly surprised by their responsiveness. The customer service team was empathetic and apologetic, acknowledging the mistake and promising to make it right. They offered to send a replacement arrangement at no additional cost and ensured that it would reflect the quality and sentiment befitting a funeral tribute. True to their word, the new arrangement arrived, and it was absolutely stunning. The "Heavenly Heart" basket I had envisioned was finally before me, a fitting tribute for the occasion. The flowers were fresh, the presentation was elegant, and it truly conveyed the respect and love that I intended. FTD FLORIST turned what started as a disappointing experience into a heartwarming one, and I am grateful for their dedication to customer satisfaction. While the initial letdown left a mark, FTD FLORIST's swift and genuine efforts to remedy the situation speak volumes about their commitment to their customers. The compassion and care they demonstrated in making amends transformed my opinion of their service. I now feel confident in recommending FTD FLORIST, understanding that they are willing to go above and beyond to ensure that their customers' sentiments are expressed through their floral creations. Thank you, FTD FLORIST, for making things right and for valuing your customers' trust and satisfaction.

Overwhelmed with Disappointment: A Ruined Surprise by FTD

I had eagerly awaited the moment when my loved one would receive not only a stunning flower basket arrangement but also a delightful sunshine basket of sweets from ftd.com. However, my excitement turned to dismay when only the flowers arrived, and the surprise was utterly ruined. The hope of simultaneous delivery was shattered, and I couldn't help but feel the weight of disappointment. Upon contacting customer service, I was offered a mere $17 refund for a purchase worth $200. It was truly disheartening to receive such a paltry offer after the letdown they had caused. If you're looking to convey your affection through a thoughtful gesture, I implore you to consider alternatives to ftd.com. The experience left me overwhelmed with disappointment, and I wouldn't want anyone else to go through the same.