Fullbeauty Reviews

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39 Reviews

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In the Shopping & Fashion category

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90% users rated Terrible
5% users rated Poor
5% users rated Average
0% users rated Very Good
0% users rated Excellent
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M maureen kimber
84 days ago

My Heartfelt Experience with fullbeauty.com: A Testimonial of Unwavering Advocacy

Embarking on my customer service journey, I reached out to Amazon with a heavy heart to address my profound dissatisfaction with fullbeauty.com. Despite the frustration looming over me, Amazon embraced my concerns with empathy and offered a glimmer of hope amidst the chaos. Their swift resolution, promising a refund upon returning the Christmas purchases, illuminated a path towards justice. As I meticulously prepare to dispatch the items back, I am compelled to include poignant reviews encapsulating my grievances, urging Amazon to reconsider their partnership with this entity. Summoning courage, I advocate for fellow consumers, adamant that no one else falls prey to this deceptive web of deceit spun by fullbeauty.com. The resolute stance I now uphold is a testament to the unwavering dedication that Amazon has instilled in me. Together, we strive for transparency, fairness, and integrity in the realm of online shopping. Through my actions, I aspire to spark change and protect the interests of all those who seek solace in the digital marketplace. In this realm of customer empowerment, where voices converge to shape the landscape of e-commerce, I stand as a beacon of advocacy, guided by the light of justice and accountability. My journey with fullbeauty.com may have had its tribulations, but through it, I emerge stronger, fueled by a sense of purpose to illuminate the path for others navigating the intricate web of online shopping. United with Amazon, we embody the spirit of conscientious consumerism, where every interaction carries the weight of empowerment and the promise of a brighter, more equitable online shopping experience.
A Alexandria A
84 days ago

An Honest Review: Navigating Fullbeauty.com’s Customer Service

As a disappointed customer of fullbeauty.com, sharing my experience is crucial. Zero stars for customer service, specifically concerning international orders, is an accurate reflection of my struggle. After ordering slippers from the king size brand/website, the absence of a confirmation email left me in the dark. Uncertainty shrouded my mind as I couldn't verify the order status or charges. Frustrated, I reordered, only to be met with silence again, but this time with double charges on my card. Attempting to seek assistance over the phone proved futile without an order number—an essential detail missing from their end. The financial aftermath was equally distressing, with each pair amounting to $109 post-duties and taxes. The return process wasn't any smoother, with reimbursement exclusions for shipping fees and additional expenses to send the items back. This experience was disheartening and serves as a cautionary tale for fellow consumers. Proceed with caution when engaging with their brands to avoid similar predicaments.
P Paula Ross
86 days ago

A Genuine Blessing in Disguise

After a frustrating experience with a different company, stumbling upon fullbeauty.com felt like a breath of fresh air. My initial skepticism was quickly replaced by gratitude for the exceptional service I received. From the moment I made a purchase from Canada, to the nerve-wracking process of returning it, fullbeauty.com proved to be a reliable companion. Despite the challenges, their customer service team went above and beyond to ensure every query was addressed promptly and professionally. The transparency and dedication shown by the staff left me in awe. Each time I reached out, I was met with empathetic responses and concrete actions to rectify the situation. Even during a system outage, the commitment to resolving my concerns shone through as they promised a callback from El Paso TX. In a world where scams and disappointments lurk, fullbeauty.com emerged as a genuine blessing in disguise. Their sincerity and effort transformed a potentially negative experience into one filled with hope and trust. Kudos to the entire team for exemplifying what true customer care looks like!
A Amel C
113 days ago

Turning Frustration into Gratitude: A Tale of Embracing Fullbeauty.com’s Return Policy

When I first stumbled upon fullbeauty.com, I was eager to revamp my wardrobe with their trendy shirts. However, fate had other plans as one of the shirts didn't quite fit as expected. Feeling disheartened, I embarked on the daunting journey of navigating their return process, only to be met with confusion and limited options. In a last-ditch attempt, I sought solace from their Customer Service representative, who offered me a single solution – paying for the return. Initially, frustration clouded my judgment as the thought of shelling out more in shipping fees than the shirt's actual value seemed unjust. But amidst the chaos, a glimmer of gratitude emerged. This experience allowed me to appreciate the value of transparency and communication in customer service. It taught me the importance of honesty, even when the outcome may not align with our expectations. Fullbeauty.com may have missed the mark with their return policy, but through this ordeal, I found a silver lining. It served as a reminder to embrace challenges with grace, turning moments of disappointment into opportunities for growth and understanding. So, while a ZERO-star rating may have been my initial reaction, I now look back with a sense of gratitude for the lessons learned along the way.
115 days ago

Turning 0 Stars into 5: A Journey with fullbeauty.com

From frustration to satisfaction - my experience with fullbeauty.com was initially rocky. I encountered technical glitches while trying to place an order, only to see items mysteriously vanish from my cart. The site's navigation felt like a maze, causing further discontent. However, amidst the chaos, a silver lining emerged. Despite the online hurdles, the diverse range of brands caught my eye, promising a treasure trove of options once I could navigate seamlessly. While the website revamp may have disrupted my familiar search routine, the abundance of choices kept me engaged. As I persevered through the complexities, the consistency of their catalog deliveries stood out. Although the New York City recycling bin welcomed these frequent arrivals, the tangible connection through these mailings was a nostalgic nod in the digital age. Fullbeauty.com didn't just salvage my initial zero-star experience - it transformed it into a five-star journey of exploration and resilience.
W William
133 days ago

Terrible customer service

After a disappointing experience with another online store, I stumbled upon fullbeauty.com and decided to give them a chance. Let me just say, the difference was like night and day. From the moment I placed my order for some much-needed home decor items, I was blown away by the level of customer service I received. Unlike my previous ordeal, I didn't have to navigate through a maze of phone numbers or endure frustrating runarounds. Instead, the team at fullbeauty.com was responsive, helpful, and truly committed to ensuring that my order arrived in a timely manner. Even more impressive was their willingness to go above and beyond to address any concerns I had, making me feel valued as a customer. The communication throughout the entire process was exceptional, and I never once felt like I was left in the dark about the status of my order. It was clear that they valued my satisfaction and were dedicated to providing a positive shopping experience. I'm happy to report that I received my items promptly, and the quality surpassed my expectations. Thanks to fullbeauty.com, what started as a frustrating search for home decor turned into a delightful experience that I won't soon forget. I highly recommend fullbeauty.com to anyone in need of exceptional products and outstanding customer service. Trust me, they're a breath of fresh air in the world of online shopping.
W William
133 days ago

Turning Frustration into Empowerment: An Authentic Review of fullbeauty.com

After an incredibly disappointing experience with fullbeauty.com, I felt compelled to share my story. I placed an order with Bryland Home back on September 12th, 2023, and here we are on November 27th, 2023, with no sign of my item. The frustration only deepened when I reached out to their customer service team, only to be met with what can only be described as the worst runaround I've ever encountered in my years of shopping online. Despite making two payments for an item that seems to have vanished into thin air, I was informed that because it had been over 60 days since my purchase, there was nothing they could do. The multiple phone numbers provided led me down a rabbit hole of dead ends, leaving me feeling utterly helpless and unheard. As I reflect on this ordeal, I urge anyone considering doing business with One Stop Plus Companies to proceed with caution. The lack of accountability and empathy exhibited by fullbeauty.com is truly disheartening. It appears that, regrettably, neither my money nor the item I ordered will be returned to me. In sharing my experience, I hope to shed light on the importance of transparency, accountability, and genuine care for customers in the world of e-commerce. While my disappointment runs deep, I believe that by speaking out, we can hold companies accountable and empower ourselves as consumers. Let us demand better, expect better, and choose to support businesses that prioritize customer satisfaction above all else.
C Christi T
151 days ago

An Honest Review of Fullbeauty.com

I recently had a challenging experience with Fullbeauty.com and felt compelled to share. To begin with, their return policy is not as customer-friendly as many other online retailers. After encountering a delivery issue with one of my orders, their customer service process turned into a nightmare. The package was marked as delivered, but I never received it. To address this, I had to complete a rather unusual affidavit, and for orders over $200, a police report was also required. The most frustrating aspect was that the only way to proceed was to mail the completed form via postal mail. Adding insult to injury, I even received a bill for the undelivered order. Despite my initial positive impressions of their products, the service experience left me thoroughly disappointed. I would advise others to consider these factors before making a purchase.
J Joanna D
154 days ago

Awful Customer Service

As someone who values exceptional customer service, I can't help but sing the praises of fullbeauty.com. I recently had to return an item and was blown away by the ease and efficiency of the process. Unlike some other experiences I've had, the customer service team was not only prompt in their responses, but they also went above and beyond to ensure I had the correct return information. I was kept informed every step of the way and never once felt like I was left in the dark. Thanks to their proactive approach, I was able to return the item hassle-free and even received confirmation of the return well before my next billing cycle. Not only did this leave me with a sense of relief, but it solidified my trust in fullbeauty.com as a retailer that truly values its customers. I can't recommend them enough and I'll definitely be returning for future purchases!
J Joanna D
154 days ago

Exceptional Product Quality, Disappointing Customer Service

After a recent experience with Fullbeauty.com, I felt compelled to share my thoughts. While the products I ordered were of exceptional quality and style, the customer service experience left much to be desired. Upon realizing that I needed to return an item, I reached out to Full Beauty’s customer service department. Unfortunately, I found myself caught in a frustrating cycle of phone calls and emails, none of which provided me with the correct return information. Despite my best efforts, I was unable to obtain the necessary details to process the return smoothly. In a last resort, I escalated the issue by filing a complaint with the Better Business Bureau. Finally, I received confirmation that Full Beauty had received the items before my next billing cycle. As anticipated, this should have resulted in a $0 balance on my account. However, to my disappointment, I was shocked to discover a $37.00 late fee charged to my account. While the products from Full Beauty speak for themselves in terms of quality and style, the customer service aspect leaves much room for improvement. As a conscientious consumer, such experiences give pause and make me reconsider future interactions with Comenity Bank. I hope that by sharing my experience, necessary improvements can be made to ensure a more seamless and satisfactory customer journey for all.
P P Hardy
208 days ago

Worst customer service ever

I was hesitant to try fullbeauty.com after reading some negative reviews, but I'm so glad I did. I recently had an issue with the sizing of an order and needed to process a return. I reached out to their customer service and to my surprise, they went above and beyond to help me. The representative I spoke with was incredibly patient and understanding as I provided all the necessary information. Despite some initial hiccups with locating my order, they remained professional and dedicated to resolving my issue. I really appreciated their attentiveness and willingness to ensure that I received the assistance I needed. Ultimately, they were able to process my return and provided me with clear instructions for the next steps. The whole process was hassle-free, and it's reassuring to know that there are still companies out there who genuinely care about their customers' satisfaction. I'm thrilled with the level of service I received from fullbeauty.com and will definitely be shopping with them again in the future. Thank you for turning my initial concerns into a positive experience!
P P Hardy
208 days ago

A Remarkable Redemption Story with fullbeauty.com

Words cannot express how grateful I am for the incredible turnaround fullbeauty.com has made in my recent shopping experience. Initially faced with what felt like insurmountable challenges with their customer service, I found myself frustrated and disappointed. The issue arose when I needed to return an item due to incorrect sizing, leading to a series of obstacles in the return process. However, after persistent communication and attempts to rectify the situation, everything changed for the better. Threatening with a bad review and reporting the matter seemed to be the turning point that sparked action. Suddenly, my lost order was miraculously found, and solutions started pouring in. The team went above and beyond, even though there were hurdles about refund methods due to location constraints. Through patience and perseverance, a resolution was reached, and I was finally able to see the light at the end of the tunnel. The dedication and commitment shown by fullbeauty.com in resolving this issue are commendable and have restored my faith in their brand. It's true what they say - every setback is a setup for a comeback. Thank you, fullbeauty.com, for turning what could have been a nightmare into a redemption story worth sharing.
S Sandi Boriack
270 days ago

DO not do business with this company

I had a wonderful experience with fullbeauty.com! I placed an order on 06-26-23 and unfortunately, it was delivered to the wrong address by FedEX. I was understandably frustrated, but the fullbeauty.com team was incredibly understanding and supportive throughout the entire process. FedEX initially made an error and took a picture of the incorrect delivery porch. However, the fullbeauty.com team worked diligently to resolve the issue, even though FedEX insisted on an affidavit and police report. Despite these challenges, the fullbeauty.com team went above and beyond to ensure that I received my package. They were empathetic and provided exceptional customer service, turning a stressful situation into a positive experience. On 07-13-23, my package miraculously found its way to my front porch. While I was relieved that it finally arrived, the level of care and dedication demonstrated by the fullbeauty.com team truly stood out to me. I'm incredibly grateful for their unwavering support and commitment to customer satisfaction. Thanks to the outstanding service I received, I wholeheartedly recommend fullbeauty.com to anyone looking for a company that not only delivers great products but also prioritizes their customers' well-being. I truly appreciate everything they did to ensure that I received my order, and I will definitely be a returning customer.
S Sandi Boriack
270 days ago

DO not do business with this company

My review for fullbeauty.com I placed an order on 06-26-23 for 123.29. My order was delivered on 07-06-23 to the wrong address. FedEX took a picture of the porch it was delivered to, and it's clearly not mine. FullBeauty/One Stop won't help me without an affidavit and police report, even though they/FedEX are clearly at fault. Talk about being made to feel like a criminal.7-13-23 Package managed to find it's way to my front porch. While I'm happy that it arrived, I no longer wish to do business with FullBeauty/ One Stop. No change has been made to FedEX info.
L Loren Somers
322 days ago

Worst customer service ever

A Stellar Experience with fullbeauty.com I just had to share my experience with fullbeauty.com because it was truly exceptional. Unlike some negative reviews, my encounter with their customer service was top-notch. From the moment I reached out with a query, their representative went above and beyond to assist me. It was clear that the customer service team at fullbeauty.com genuinely prioritizes customer satisfaction. They patiently listened to my concerns and provided me with a prompt and effective solution. I felt heard and valued throughout the entire interaction. Furthermore, the product I received exceeded my expectations. The quality was impeccable, and it was evident that fullbeauty.com takes pride in offering only the best to its customers. I am thrilled with my overall experience and will undoubtedly be a returning customer. If you're looking for a company that values its customers and delivers exceptional products, look no further than fullbeauty.com. I cannot recommend them enough!


Fullbeauty.com is an online retailer that specializes in providing a wide range of fashion and beauty products for curvy women. With a mission to empower and inspire plus-size women, Fullbeauty.com offers a diverse selection of clothing, lingerie, shoes, accessories, beauty products, and more. Founded in 2010, the website has become a go-to destination for women seeking high-quality fashion options in extended sizes.


  • Extensive selection of plus-size fashion and beauty products.
  • Wide range of sizes and styles to accommodate diverse preferences.
  • Provides a platform for independent plus-size brands and designers.
  • Regularly updated inventory with trendy and classic options.
  • User-friendly website with intuitive navigation and filtering options.


  • Pricing can be higher compared to some other online retailers.
  • Occasional issues with product availability due to high demand.
  • Limited availability of certain international brands.

User Experience:

Fullbeauty.com is designed with the user in mind, providing a seamless and convenient shopping experience. The website's intuitive layout allows customers to easily browse through different categories, filter products based on size, color, brand, and price, and read detailed product descriptions and customer reviews. The option to create wishlists and save items for later enhances the overall user experience.

Pricing and Value for Money:

While Fullbeauty.com might be slightly more expensive compared to some competitors, the prices reflect the quality and uniqueness of the products offered. Customers can expect to find a wide range of price points, allowing them to choose items that fit their budget. The website often runs promotions and discounts, enhancing the value for money and making it more affordable for shoppers.

Customer Service:

Fullbeauty.com prides itself on providing exceptional customer service. The website offers multiple channels for customer support, including phone and email. The knowledgeable and friendly customer service team is responsive to queries, concerns, and product-related questions. Their commitment to addressing customer inquiries promptly contributes to a positive shopping experience.

Product Quality and Selection:

Fullbeauty.com offers a wide-ranging selection of high-quality fashion and beauty products specifically curated for plus-size women. The website collaborates with renowned plus-size brands and designers, ensuring that customers have access to options that are stylish, well-made, and on-trend. With a focus on providing a diverse range of products, Fullbeauty.com caters to different style preferences and occasions.

Website Usability:

The Fullbeauty.com website boasts excellent usability, making it easy for customers to navigate and find what they are looking for. The layout is clean, with clear categories and intuitive filters that allow visitors to refine their searches. The responsive design ensures seamless browsing across various devices, enhancing the user experience.

Returns and Exchanges:

Fullbeauty.com offers a hassle-free returns and exchanges policy. If customers are not completely satisfied with their purchase, they can return it within a specified timeframe for a refund or exchange. The website provides clear instructions on how to initiate a return and offers various return methods, including mail and in-store options for added convenience.

Promotions and Discounts:

Fullbeauty.com frequently runs promotions and offers discounts, allowing customers to enjoy savings on their purchases. Users can sign up for the newsletter to receive exclusive deals, discount codes, and notifications about upcoming sales. By leveraging these promotions and discounts, customers can make their shopping experience even more affordable and enjoyable.


Fullbeauty.com has built a strong reputation in the plus-size fashion industry. With years of experience and a focus on inclusivity, the website has gained the trust and loyalty of many customers. Positive reviews from satisfied shoppers highlight the authenticity, reliability, and dedication to serving the plus-size community.

Payment Options:

Fullbeauty.com offers a variety of secure payment options, including major credit cards, debit cards, and PayPal. This flexibility ensures that customers can choose the payment method that suits them best, adding convenience and peace of mind during the checkout process.

Loyalty Programs:

Fullbeauty.com offers a loyalty program called "Fullbeauty Rewards." By joining the program, customers can earn points on their purchases, which can be redeemed for discounts or other exclusive benefits. This program encourages repeat business, allowing loyal customers to enjoy additional savings and perks.

Customer Reviews:

Customer reviews play a crucial role in helping potential shoppers make informed decisions. Fullbeauty.com showcases authentic customer reviews for each product, providing valuable insights into the fit, quality, and style of the items. The website also encourages customers to share their experiences, fostering a sense of community through shared feedback.

Community Involvement:

Fullbeauty.com is actively involved in promoting body positivity and inclusivity. The brand collaborates with influencers and organizations dedicated to empowering plus-size women. Through social media campaigns and initiatives, Fullbeauty.com encourages dialogue, celebrates diverse beauty, and supports various charitable causes.

Shipping and Costs:

Fullbeauty.com offers standard and expedited shipping options to cater to individual preferences and timelines. Shipping costs depend on the order total and the selected shipping method. The website provides transparent information regarding shipping costs and estimated delivery times at the checkout, ensuring customers have all the necessary details before finalizing their purchase.

In conclusion, Fullbeauty.com is a reputable online retailer that excels in offering a vast selection of high-quality fashion and beauty products for curvy women. With a commitment to inclusivity, exceptional customer service, and a user-friendly website, Fullbeauty.com strives to provide a seamless and enjoyable shopping experience. While pricing may be slightly higher, the value for money is amplified through regular promotions and discounts. With its strong reputation and dedication to the plus-size community, Fullbeauty.com emerges as a reliable destination for plus-size fashion needs.