Funstock Reviews

Voted Average (3/5)

88 Votes

88 Reviews

Vote Now

In the Big Sales category

Pie-Chart Analysis

18% users rated Terrible
3% users rated Poor
25% users rated Average
25% users rated Very Good
28% users rated Excellent
Write a review
P Phil Szomszor
82 days ago

A Haven for Evercade Enthusiasts: Funstock Delivers on Promises

Diving into the realm of Evercade gaming, I found refuge in the reliable arms of Funstock. After a bitter experience elsewhere, I stumbled upon this treasure trove at the recommendation of a fellow enthusiast, and oh, what a find it was! Three orders in and I am still in awe of their impeccable service. Each package arrived promptly, unscathed by delays or mishaps, a testament to their commitment to customer satisfaction. While I have been fortunate enough to not require the aid of their customer service team, a common concern for some, I can confidently say that my journey with Funstock has been nothing short of blissful. From a seamless ordering process to timely deliveries, they have truly set the standard for what a reliable retailer should be in the Evercade community. Cheers to Funstock for being the oasis of trust and efficiency in the vast desert of online shopping!
N None
123 days ago

Funstock.co.uk impressed me with their quick and courteous service!

When I decided to purchase some Evercade cartridges from Funstock.co.uk, I was eagerly awaiting their arrival. To my dismay, days passed, and the cartridges did not show up. Concerned, I reached out to their customer service, but unfortunately, my messages seemed to fall on deaf ears. Frustrated, I gave them an ultimatum, stating my intention to leave a review if they didn't respond promptly. However, to my surprise, they not only apologized sincerely for the delay but also expedited the delivery process to rectify the situation. Their swift and proactive response truly impressed me. Within no time, I received the cartridges I had been eagerly waiting for. Funstock.co.uk not only won me back as a satisfied customer, but they also showcased their dedication to providing exceptional service. Thank you for turning my initial disappointment into a remarkable customer experience!
Y Yann
154 days ago

An Unforgettable Journey of Disappointment Turned Into Hope: My Funstock.co.uk Experience

My initial encounter with Funstock UK’s email customer service left me disheartened and disinterested, as I faced delays and unsatisfactory responses that failed to address my concerns. However, amidst the frustration, a glimmer of hope emerged when I reached out to Customer x via Twitter. Although initially directed to their support team, I appreciated the swift responses I received. Yet, this hope was short-lived as discrepancies arose. Upon presenting concrete evidence of misinformation, I was met with silence, leaving my long-awaited order in limbo. Despite my eagerness to complete a purchase that had eluded me for months, the disheartening experience has cast a shadow over my future interactions with Funstock.co.uk. The lack of follow-through and unresolved issues have left me not only disappointed but also disillusioned. As I reflect on my journey with Funstock.co.uk, I am reminded that genuine customer care and efficient service are paramount in fostering trust and loyalty. While my current chapter with Funstock.co.uk may remain unfinished, I hold onto the hope that this tale of disappointment will one day be rewritten with a happier ending.
A Adrian Nairda
337 days ago

Turning Disappointment Into A Lesson Learned: My Experience with Funstock.co.uk

As a passionate gamer, I eagerly ordered the Evercade Indie Heros 1 and 2 double pack from funstock.co.uk in February 2023. To my dismay, the package only contained Heros 2, leaving me feeling incomplete. The disappointment deepened as my attempts to resolve the issue through email were met with unresponsiveness and delays, making the entire experience frustrating. Despite my perseverance and patience, the customer service's slow response time and abundance of excuses added salt to the wound, ultimately leading to a dead-end. Reflecting on this ordeal, I now understand the importance of thorough research before making online purchases. My encounter with funstock.co.uk serves as a reminder to all fellow gamers: tread carefully when considering transactions with this vendor, as their service may not meet expectations.
P Peter Varga
361 days ago

Reviving My Gaming Passion: A Redemption Story

Reflecting on my recent experience with funstock.co.uk, I initially encountered a setback with my Evercade exp purchase. Despite eagerly awaiting its arrival and the thrill of unboxing it, my excitement was short-lived as technical issues arose within just half an hour of use. Disheartened, I reached out to their customer service, detailing my concerns and receiving prompt instructions to provide a video demonstration of the malfunction. As I diligently followed their guidance and submitted the video showcasing the power light illuminating without the system powering on, I anticipated a swift resolution. However, as days turned into weeks without a response, frustration began to cloud my enthusiasm. Despite my repeated outreach attempts, my quest for a resolution seemed stalled. Yet, amidst this challenging journey, a glimmer of hope emerges. While the road may have been bumpy, I hold on to the belief that every setback is a setup for a comeback. As I await a resolution from funstock.co.uk, I am reminded of the importance of persistence and patience in navigating hurdles. Despite the current challenges, I choose to remain optimistic, cherishing the prospect of my gaming passion being reignited through a positive outcome. While the disappointment lingers, I strive to embrace each step of this evolving story, hopeful for a redemption that will not only resolve this issue but also strengthen my trust in the brand. Through the highs and lows of this journey, I am reminded that every experience holds lessons and opportunities for growth. As I eagerly await a resolution from funstock.co.uk, I hold onto the belief that this chapter will not only restore my faith in their services but also reignite my gaming passion, transforming this setback into a triumph.
H Henrik
458 days ago

A Glowing Recommendation: A Gem Among Online Retailers

Recently, I had the pleasure of discovering funstock.co.uk, an online store that has exceeded all my expectations. From the moment I placed my order, I was impressed by the seamless shopping experience and user-friendly interface. The products were exactly as described, and the prices were unbeatable. What truly sets funstock.co.uk apart is their exceptional customer service. When I had a question about my order, their team went above and beyond to address my concerns promptly and efficiently. They kept me informed every step of the way, ensuring that I felt valued as a customer. I can confidently say that funstock.co.uk has earned my loyalty as a shopper. The quality of their products, combined with their dedication to customer satisfaction, makes them a standout in the world of online retail. If you're looking for a reliable and trustworthy store to fulfill your shopping needs, look no further than funstock.co.uk. Trust me—you won't be disappointed.
G Gary
494 days ago

From Joy to Disappointment: My Honest Experience with Funstock.co.uk

Entering the digital realm of online shopping, I was optimistic when I embarked on my journey with funstock.co.uk. The process of purchasing the item was smooth sailing, and my initial interactions with their platform left me feeling confident in my choice. However, as the tides shifted and I encountered the need to return my purchase, my once bright experience dimmed into a shadow of disappointment. My expectations of seamless customer service were shattered when I tracked and signed for the item's return, only to be met with resounding silence from the company. Despite their acknowledgment of receiving the item on 07 Dec, my attempts to seek refund updates through two carefully crafted emails were met with no response. Feeling stranded in a sea of unanswered inquiries, I turned to the lifeline of PayPal's dispute department to navigate the murky waters of seeking resolution. While the initial spark of excitement may have faded, I am hopeful that through this challenging ordeal, a silver lining of customer care and accountability will emerge, ultimately restoring the trust that was lost in the waves of uncertainty.
M Mark
496 days ago

An Unforgettable Journey of Patience and Persistence

Embarking on my shopping adventure at Funstock.co.uk, I encountered a minor hiccup in communication. Initially, the lack of responsiveness left me feeling stranded, unable to connect with the support team. Despite my multiple attempts through various channels over weeks, my quest for the Evercade XP seemed elusive. The news of stock unavailability for Christmas due to theft cast a shadow over our awaited treasure. However, my unwavering determination to reach out persisted. In the face of adversity, I remained patient, hoping for a glimmer of acknowledgment. While the experience tested my patience, it also highlighted the crucial essence of communication in customer service. The longing to engage in dialogue with the caring souls behind the screen grew stronger with each passing day. Reflecting on this voyage, I am reminded of the power of open communication channels and the value they bring to customers seeking reassurance and assistance. Despite the hurdles faced, I believe in the potential for growth and improvement in customer interactions. As I move forward, I cherish the lessons learned and eagerly await a brighter and more responsive future interaction with Funstock.co.uk, where every message carries the promise of a heartfelt reply.
W Wmh
868 days ago

A Lifesaver in Customer Service: Funstock Goes Above and Beyond

When I experienced an issue with a evecade cartridge purchased from funstock.co.uk, I initially felt frustrated. The cartridge didn't work, and after waiting for three days for a reply, I was asked for photos and videos of the problem. This additional step left me feeling uneasy, but little did I know that it would lead to an exceptional customer service experience. Despite the initial hiccup, Funstock's dedication to resolving the issue became evident. Their thorough investigation and communication with the evecade team showcased a level of commitment that is rare to find. While I initially questioned the delay, I soon realized the meticulous care they were taking to ensure my replacement would function perfectly. Throughout the entire process, Funstock's team maintained open lines of communication, addressing my concerns promptly and professionally. Despite the minor inconvenience of waiting, their attention to detail and genuine desire to provide a solution was truly commendable. Looking back, I am grateful for the extra steps Funstock took to ensure my satisfaction. They turned what could have been a frustrating experience into a shining example of exceptional customer service. For anyone hesitant about reaching out for support, I can confidently say that Funstock goes above and beyond to make things right.
R Rozalind Aria
1031 days ago

An Unforgettable Gem: Funstock Delights but Craves a Touch More Care

In a world where distances seem to grow longer each day, Funstock shines as a true beacon of reliability and joy. My recent encounter with this stellar establishment left an indelible mark on me - from the seamless ordering process to the prompt delivery that defied all expectations. Despite hailing from a distant corner of the globe, my precious limited edition item made its way to me within a mere week; a feat that left me smiling in awe. Upon eagerly unboxing my collector's gem, I was met with a sight that both thrilled and slightly dampened my spirits - a few dents adorned the once-pristine box. While these imperfections were not overly concerning, I couldn't help but think that a tad more padding could have worked wonders in preserving the outer shell's perfection. A modest request for a touch more foam or bubble wrap to safeguard such treasures during their journey across continents. Nonetheless, nestled within the slightly bruised exterior lay a trove of treasures that elicited pure joy and fascination. The contents remained unscathed, allowing me to revel in the delights held within. As a buyer with discerning tastes and an unwavering appreciation for attention to detail, I must admit that the missing piece - that extra layer of cushioning - would have elevated my experience to unparalleled heights. Though my parents may raise an eyebrow at my latest indulgence, I stand firm in my satisfaction with Funstock. Like a cherished friend with a quirky habit, this store may have a small quirk in need of a gentle nudge towards improvement. Despite this minor longing, I wholeheartedly extend my highest recommendation to all seekers of quality and delight. Funstock's allure is undeniable, and with a mere sprinkle of additional care en route, it is destined to ascend to realms of perfection that even dreams cannot fathom.
A Aurélien ANDRE
1330 days ago

A Gem of E-Commerce Excellence / Un bijou d’excellence en commerce électronique

From the charming streets of France, I stumbled upon the virtual marvel that is funstock.co.uk. Their service transcends borders, as I marveled at the swift delivery to my doorstep. Each interaction with Funstock has left me pleasantly surprised, making every purchase a delightful experience. Un bijou d'excellence en commerce électronique! Funstock a su conquérir mon cœur français par sa livraison rapide et son service impeccable. Chaque achat est une aventure agréable, et je suis plus que satisfait de mon expérience.
E Eddie
1331 days ago

An Exceptional Gaming Experience!

After discovering Funstock.co.uk, I couldn't resist pre-ordering the complete Evercade package, including the console, all 10 cartridges, and a customized case. Anticipating a delivery on August 28th, I was pleasantly surprised when it arrived a week before schedule, reflecting their commitment to timely service. The packaging was robust, ensuring the safety of my new gaming gear. One aspect that truly stands out about Funstock is their strong social media presence. Their responsiveness and willingness to address customer queries create a sense of trust and reliability. This level of customer care truly sets them apart from other companies in the gaming industry. Based on my exceptional experience with my Evercade purchase, I wholeheartedly recommend Funstock to fellow gamers. Their dedication to customer satisfaction and quality products has earned my loyalty. I am eagerly looking forward to my next gaming adventure with the upcoming Evercade games, already pre-ordered through their platform. Funstock.co.uk has undoubtedly become my go-to destination for all things gaming!
B Blair Urquhart
1369 days ago

A Lifesaver! Absolutely Impressed with Funstock.co.uk

I cannot express my gratitude enough for the exceptional service provided by Funstock.co.uk. After eagerly making a purchase, I was disheartened when my order did not arrive within the expected timeframe. However, the moment I reached out to their customer service team, they sprang into action and resolved the issue with the utmost professionalism and care. I was particularly impressed by the prompt and empathetic response from their support staff. They not only addressed my concerns but also went above and beyond to ensure that I received my order in pristine condition. The level of dedication and commitment they demonstrated truly sets them apart from other online retailers. In a world where customer service can often feel like a mere afterthought, Funstock.co.uk has restored my faith in genuine, customer-centric businesses. I am now a loyal customer, confident in the knowledge that I am valued and supported every step of the way. Thank you, Funstock.co.uk, for not only delivering a fantastic product but also for your outstanding customer service. You have earned my trust and loyalty, and I cannot recommend your services enough to others.
W Warren
1382 days ago

A True Lifesaver – Funstock Customer Service Delivers!

Let me start by saying that I was initially quite disappointed with my recent purchase of the Evercade bundle from funstock.co.uk. Upon receiving the product, I encountered a frustrating issue with the functionality of the console. I reached out to Evercade Support, and their response left me feeling disheartened as they suggested that the system might be faulty, without offering a concrete solution or arrangement for repair. Feeling apprehensive, I decided to contact Funstock in the hopes that they could assist me in resolving this situation. To my relief, their customer service team demonstrated genuine concern and promptly reassured me that they would personally reach out to the Evercade company to address and rectify the issue at hand. It's important to note that this bundle was a significant investment for me, and the thought of incurring additional expenses for shipping and repair was disconcerting. However, Funstock took charge of the situation and alleviated my worries by proactively engaging with the relevant parties to seek a resolution, sparing me from the burden of navigating this process alone. Despite the initial setback, I am truly grateful for the invaluable support and dedication displayed by Funstock's customer service team. Their commitment to customer satisfaction and willingness to go above and beyond to remedy the situation has not gone unnoticed. I am eagerly anticipating a positive outcome and have found solace in the fact that Funstock has taken ownership of the issue, demonstrating their unwavering dedication to their customers. Thank you, Funstock, for your exceptional service and for turning what could have been a negative experience into a testament of outstanding customer care.
S Steve Strang
1402 days ago

Above and Beyond: Funstock.co.uk Delivers Outstanding Service

I recently had the pleasure of ordering the evercade "all in" bundle from Funstock.co.uk, and I must say that their service truly exceeded my expectations. While the delivery took a little longer than initially anticipated, the constant communication and updates from their team reassured me throughout the process. It was evident that the team worked tirelessly to ensure all orders were processed efficiently, especially considering the challenging circumstances all businesses are facing. When my package finally arrived, I was delighted to find that everything I had ordered was not only present but also exceptionally well-packaged. The attention to detail in ensuring the safe delivery of my items did not go unnoticed. I am thoroughly impressed with Funstock.co.uk's commitment to customer satisfaction and their dedication to going the extra mile. Thanks to their outstanding service, I am certain that I will be returning to them for future purchases without hesitation. Thank you, Funstock.co.uk, for setting the bar high and providing an exceptional shopping experience.

Introduction

Funstock.co.uk is a popular online retailer that specializes in providing a wide range of gaming-related products and merchandise. With a focus on retro gaming, they offer a plethora of consoles, accessories, retro games, and collectibles. This editorial review aims to provide a comprehensive analysis of various aspects of funstock.co.uk.

Pros and Cons

Pros:
  • Extensive selection of retro gaming products
  • Competitive pricing
  • User-friendly website interface
  • Secure payment options
Cons:
  • Limited range of non-retro gaming products
  • Shipping costs can be high
  • Customer service response time could be improved

User Experience

Funstock.co.uk offers a seamless user experience with its well-organized website layout and easy navigation. Users can easily browse through various categories and find specific products using the search bar. The website's responsive design ensures a smooth and hassle-free experience across different devices.

Pricing and Value for Money

Funstock.co.uk offers competitive pricing for its retro gaming products, ensuring great value for money. They frequently run promotions and discounts on selected items, making it more affordable for customers to purchase their desired products. However, it's worth noting that shipping costs can sometimes add up, affecting the overall value for money.

Alternatives

While funstock.co.uk is a reputable online retailer for retro gaming products, there are alternatives available in the market. Some notable options include:
  • Retrogames.co.uk
  • The Retro Hunter
  • Amazon
These alternatives also offer a wide range of retro gaming products and have their own unique strengths and weaknesses. Exploring these options can help customers make an informed decision based on their specific needs and preferences.

Customer Service

Funstock.co.uk provides customer service support via email and a contact form on their website. While the response time could be improved, their representatives are knowledgeable and helpful in resolving any queries or concerns. Additional channels such as live chat or telephone support would further enhance the customer service experience.

Product Quality and Selection

Funstock.co.uk prides itself on offering high-quality retro gaming products. They curate their selection carefully, ensuring authenticity and performance. The website features a vast assortment of retro consoles, games, accessories, and collectibles, catering to both casual gamers and avid collectors.

Website Usability

Funstock.co.uk ensures a user-friendly experience through its intuitive website interface. The product pages provide detailed descriptions, images, and customer reviews, allowing users to make informed decisions. The checkout process is streamlined, and secure payment options inspire trust.

Returns and Exchanges

Funstock.co.uk has a returns and exchanges policy that allows customers to request a return or exchange within a specified period. The process involves contacting customer service via email or the contact form, providing relevant details, and following their instructions. However, customers should be aware that they may be responsible for return shipping costs.

Promotions and Discounts

Funstock.co.uk frequently offers promotions and discounts on selected retro gaming products. Customers can find these deals prominently displayed on the website, allowing them to take advantage of the reduced prices. These promotions make funstock.co.uk an enticing option for retro gaming enthusiasts looking for a good deal.

Reputation

Funstock.co.uk has established a solid reputation within the retro gaming community. They have received positive reviews from customers, highlighting their extensive product range, quality, and reliable service. The company's dedication to the retro gaming niche has helped build trust and credibility among their customer base.

Payment Options

Funstock.co.uk offers a variety of secure payment options, including major credit cards and PayPal. This ensures convenience and flexibility for customers while maintaining the security of their financial information. The availability of multiple payment options enhances the overall shopping experience on the website.

Loyalty Programs

Funstock.co.uk currently does not offer a specific loyalty program for customers. However, they frequently run promotions and discounts, which can be considered as a form of rewarding customer loyalty.

Customer Reviews

Customer reviews play a crucial role in building trust and transparency. Funstock.co.uk features customer reviews for products on their website, helping potential buyers gather insights and make informed decisions based on the experiences of others.

Community Involvement

Funstock.co.uk actively engages with the retro gaming community through various channels, including social media platforms. They share updates, news, and interact with their audience, fostering a sense of community and encouraging discussions around retro gaming.

Shipping and Costs

Funstock.co.uk caters to customers worldwide and offers international shipping services. While they strive to provide reasonable shipping costs, customers should be aware that international shipping fees can vary depending on the location and weight of the products. It's recommended to review the shipping costs and policies before making a purchase. In conclusion, funstock.co.uk is a reputable online retailer that specializes in retro gaming products. With its extensive selection, competitive pricing, and user-friendly website, it offers a satisfying shopping experience. While there are some areas for improvement, such as customer service response time and shipping costs, the overall value for money and product quality make funstock.co.uk a go-to destination for retro gaming enthusiasts.