Users Voice for Furlenco

95% users rated Terrible
0% users rated Poor
0% users rated Average
0% users rated Very Good
5% users rated Excellent
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Furlenco Overall rating
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Pricing
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User Interface
Quality

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Review article published on: 28 Dec 2019

Last updated by on 09 Mar 2023

"Hi All, I am Simmi Joseph from New Delhi, and working as a content writer with askmeoffers.com"
Sep 2022 5 4.2 4.5 3.8 4.5 4.4
Oct 2022 5 5 3.6 4.2 4.7 4.4
Nov 2022 1 4.9 4.4 2.8 4.5 2.7
Dec 2022 5 5 5 5 5 5
Mar 2023 1 4.7 4.1 3.4 4.1 4.6
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Detailed Furlenco Review by

Introduction

Furlenco is an online furniture rental platform that offers a flexible solution for people in need of furniture. This online platform allows customers to rent high-quality and stylish furniture at affordable prices. Furlenco targets young professionals and students who are always on the move and want to avoid buying expensive furniture that may not fit into their future residences.

Pros and Cons

Pros:
  • Flexible rental terms allow customers to choose the duration of their rental.
  • Wide range of furniture options at competitive prices
  • Free delivery, installation, and maintenance
  • Premium quality furniture that is stylish and functional
Cons:
  • Only available in select cities in India
  • Some customers may prefer to buy furniture outright rather than renting it
  • No option to purchase the furniture after the rental period

User Experience

Furlenco's website is user-friendly and easy to navigate. Customers can easily browse through the furniture collection, choose their preferred rental package, and add the furniture to their cart. The website also provides detailed product descriptions, photos, and dimensions, which make it easy for customers to visualize how the furniture will fit into their space.

Pricing and Value for Money

Furlenco offers flexible rental packages that cater to different budgets and needs. Customers can choose from different package options that range from basic to premium furniture collections. The prices are competitive and affordable, making it an excellent value for money option for customers looking to rent furniture.

Alternatives

Some of Furlenco's competitors include Rentomojo, City Furnish, and Rentickle. These platforms offer similar services as Furlenco, allowing customers to rent furniture on a temporary basis.

Customer Service

Furlenco provides excellent customer service, with a dedicated team available to assist customers with any queries or concerns. The team is accessible through phone, email, and live chat support.

Product Quality and Selection

Furlenco offers premium quality furniture that is both functional and stylish. The furniture collections are curated to provide customers with a range of options that cater to different tastes and preferences.

Website Usability

Furlenco's website is easy to navigate, with a simple and intuitive design that allows customers to browse through different furniture collections effortlessly. The website also provides detailed product descriptions and dimensions, making it easy for customers to visualize how the furniture will look in their space.

Returns and Exchanges

Furlenco provides a hassle-free returns and exchanges policy, allowing customers to return or exchange the furniture within the designated time frame. The furniture is also covered by a maintenance program, which ensures that any damages or wear and tear are taken care of by the company.

Promotions and Discounts

Furlenco offers various promotions and discounts to customers, such as referral coupons, seasonal discounts, and cashback offers. Customers can also avail of discounts by subscribing to a long-term rental package.

Reputation

Furlenco is a reputable brand known for its high-quality furniture and excellent customer service. The company has a strong online presence and has received positive reviews from customers.

Payment Options

Furlenco offers multiple payment options, including credit and debit cards, net banking, and digital wallets. Customers can also opt for a cash-on-delivery payment option.

Loyalty Programs

Furlenco offers a loyalty program called Furlenco Club, which provides customers with various benefits, such as free upgrades, early access to new products, and exclusive discounts.

Customer Reviews

Furlenco has received positive reviews from customers, with many praising the quality of the furniture and the excellent customer service provided. The company has an average rating of 4.5 stars on various review websites.

Community Involvement

Furlenco is actively involved in various community-based initiatives, such as supporting local charities and organizing community events. The company is committed to giving back to society and promoting social responsibility.

Shipping and Costs

Furlenco provides free delivery and installation of the furniture to customers. There are no additional shipping or handling costs associated with the rental package.

Furlenco Recent User Reviews

User Rating

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Reviewer Name: askmeoffers

Review Submission Date: 2022-06-02

Review Title: They deliver on time
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Review Description: I needed a sofa on rent due to guest coming at my home in Bengaluru and as my house is small so I wanted on rent only so that after guest will left my home I will return the sofa,so I ordered sofa on rent and they delivered on time and they also installed it for free . they have good service and do not get disappointed if you face any issues with delivered furniture as they also offer replacement and reinstallation without any charge all this you can do easily from there app . I recommend every one to use furlenco app

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Reviewer Name: Vishwa Prasad P V

Review Submission Date: 2022-12-10

Review Title: worst service Royal Brothers Bike Rent…
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Review Description: worst service Royal Brothers Bike Rent Service Bangalore HSR 4 #Worst Service Royal Brothers

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Reviewer Name: priya sali

Review Submission Date: 2022-10-03

Review Title: Worst experience
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Review Description: I ordered a sofa I received a broken one again they send another sofa that is also a broken Now they are calling me more thank 150 times in a day for money All springs also broken Now for what they want a money from me ???? Worst experience ever I will never suggest anyone to by anything from furlenco

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Reviewer Name: Amit Roy

Review Submission Date: 2022-09-08

Review Title: Dont rent anything from them just by…
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Review Description: Dont rent anything from them just by seeing their relocating option. They wont help you with relocation within the same city. This is absolutely a crap.

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Reviewer Name: Pooja

Review Submission Date: 2022-07-24

Review Title: Worst company ever
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Review Description: Worst company ever, Worst Customer Service! They will make you suffer for renting the furniture. The pick up of the products were scheduled on 9th, no single person has appeared to pick up the products, they come and say okay will come tomorrow, almost 5-6 times its been rescheduled, we are tried of contacting them, we are working professionals and they simply don't understand the time and value of the customer, they will keep saying/bluffing... Minus 10 Star reviews.....

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Reviewer Name: Nk

Review Submission Date: 2022-04-07

Review Title: Pathetic service
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Review Description: Pathetic service, even after ending subscription they are not picking product rather sending bill and asking for money, whenever tried to get clarification on bills no one from service answer it, even number of call back requests were sent but never call, the only time they treat you good is first time when you order, after that they just need money. Its a pathetic and very bad service, its better to buy from market and resell after need on online platforms available.

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Reviewer Name: Manan Bansal

Review Submission Date: 2022-04-06

Review Title: Very pathetic worst service given by…
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Review Description: Very pathetic worst service given by them they charge the money so early and then they give very rude responses. Worst service ever experienced by any team. Moreover their delievery agents ashish and sanjay they should be immediately be removed from thier jobs they don’t have the courtesy to how to speak to a customers

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Reviewer Name: Divya Narayanan

Review Submission Date: 2022-03-12

Review Title: The most pathetic service ever
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Review Description: The most pathetic service ever! They make you pay for a year and don't refund if you are unhappy with the product! Please do not rent your furniture from this rent service provider. It takes you ages to reach out to customer service and the emails are never seen.

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Reviewer Name: Gitanjali Das

Review Submission Date: 2022-02-23

Review Title: Pathetic service
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Review Description: First month they sent me a wrong invoice, they took literally a month to amend the bill.Also, I have put a request for pick up 4 days back but non of the executive have come back to me or contacted me yet.I waited for more that 15mins on call to get connected but failed to connect.I think this company doesn’t care about their reputation.

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Reviewer Name: Gitanjali Das

Review Submission Date: 2022-02-23

Review Title: Pathetic service
Customer Support   

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Review Description: First month they sent me a wrong invoice, they took literally a month to amend the bill.Also, I have put a request for pick up 4 days back but non of the executive have come back to me or contacted me yet.I waited for more that 15mins on call to get connected but failed to connect.I think this company doesn’t care about their reputation.