Furnitureplusonline Reviews

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20 Reviews

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In the Furniture Store category

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M M Kay
146 days ago

Transforming My Kitchen with Furniture Plus Online: A Game-Changer!

I can't help but sing praises for Furniture Plus Online after my experience ordering a Baumhaus island from their website. Not only did I receive a jaw-dropping discount compared to other retailers, but the delivery time exceeded my expectations. With an estimated wait of two weeks, I was pleasantly surprised to see my island arrive in just 10 days. The seamless process from browsing their website to the swift delivery truly showcased their commitment to customer satisfaction. While other companies were quoting extensive waiting periods of 3+ months, Furniture Plus Online delivered beyond my hopes. I am thrilled with my purchase and the overall service provided by Furniture Plus Online. Without a doubt, I will return for future furniture needs and will eagerly recommend them to friends and family. Thank you, Furniture Plus Online, for making my kitchen dreams a reality!
J Jane Pickett
158 days ago

Unmatched Customer Service and Quality Products: My Furniture Plus Experience

I recently had the pleasure of interacting with the team at, and I must say, their customer service is top-notch. Prior to making a purchase, I had a few questions about their furniture, and I was amazed by how efficiently and courteously they addressed all my queries. Their professionalism and dedication to customer satisfaction truly stood out to me. Not only did they provide me with all the information I needed, but they did so in a prompt and friendly manner. It's rare to come across such a level of service these days, and it really made my shopping experience with Furniture Plus a memorable one. Furthermore, the quality of their products is outstanding. The furniture I purchased exceeded my expectations in terms of craftsmanship and durability. It's evident that Furniture Plus takes great pride in the items they offer, ensuring that customers receive nothing but the best. Based on my positive experience, I can wholeheartedly recommend Furniture Plus to anyone in search of high-quality furniture and exceptional customer service. I will definitely be returning for all my future furniture needs. Thank you, Furniture Plus, for making my shopping experience a truly enjoyable one!
P Peter Cruise
171 days ago

Exceptional Service Beyond Expectations

From the moment I stumbled upon Furniture Plus online, I was cautiously optimistic about their services. After reading numerous positive reviews, I decided to give them a try. To my delight, they surpassed all my expectations. The team at Furniture Plus exemplified reliability and responsiveness in a way that is truly commendable. Not only did they provide me with exceptional service, but they also went above and beyond to ensure that I was completely satisfied with my purchase. Their attention to detail and customer care were evident throughout the entire process, making me feel valued and appreciated as a customer. I am beyond pleased with the service I received from Furniture Plus. They have set a new standard for what quality service should look like in the furniture industry. I highly recommend them to anyone in need of reliable and trustworthy furniture providers. Thank you, Furniture Plus, for your outstanding service.
M Mr William MacPherson
175 days ago

Unparalleled Customer Service Experience at Furniture Plus: A True Gem

Reflecting on my recent interaction with Furniture Plus, I am astounded by the exceptional quality and value for money I received. From my initial inquiry to the seamless delivery process, every step was marked by professionalism and efficiency. The customer care team went above and beyond to address all my queries, setting the tone for a memorable shopping experience. Upon delivery, the communication from the logistics team was impeccable, ensuring a hassle-free process. The delivery personnel exhibited a high level of expertise and were a delight to interact with, further underscoring the brand's commitment to customer satisfaction. The meticulous packaging of my new oak furniture was a testament to the company's dedication to preserving product quality. The oak furniture itself surpassed my expectations, embodying both durability and elegance at an unbeatable price point. Furniture Plus truly excels in delivering products that combine craftsmanship with affordability, earning every bit of the 5-star rating I gladly award them. I wholeheartedly endorse Furniture Plus to anyone in search of top-tier furniture and exceptional service.
S Steve Redstone
413 days ago

Unveiling Remarkable Quality: A Testimonial of Awe and Gratitude

My sincere gratitude goes out to for delivering an experience that surpassed all expectations. Initially hesitant to make a substantial purchase of six items from the ‘Scandic Oak’ range without physically inspecting them, I relied on the positive reviews and decided to take a leap of faith. And what a decision it was! The impeccable service provided by the team was truly exceptional, ensuring that all items arrived in pristine condition, instilling confidence in my purchase from the get-go. However, it was the moment of unwrapping and assembling the furniture that left me utterly spellbound. The quality of the 'Scandic Oak' range was nothing short of breathtaking, especially considering the reasonable price point. Comparing it to similar items in brick-and-mortar stores with double or triple the price tag only reinforced my appreciation for the value and craftsmanship that offers. My heartfelt THANK YOU goes out to the entire team for providing such a stellar product and service. To anyone contemplating a purchase, I wholeheartedly urge you to proceed with confidence and trust in this exceptional company. Your home deserves nothing but the best, and delivers exactly that.
I Ian Wilson
502 days ago

Exceptional Care and Upscale Products: A Testimonial from a Devoted Customer

In my quest for top-notch furniture, I stumbled upon and let me tell you, the quality and service are unparalleled. Throughout the years, I have adorned my home with exquisite pieces from this company, and each time, I have been met with sheer satisfaction. However, on a recent purchase, a minor flaw surfaced on a furniture item. Little did I know, this incident would showcase the true epitome of exceptional customer service. Lewis, a gem at, not only swiftly organized a replacement but went the extra mile to have the new piece flawlessly assembled in my home. The level of care and attention to detail displayed was truly extraordinary, leaving me in awe of their dedication to customer satisfaction. With their unwavering commitment to excellence and their sublime product range, I am eager to share my glowing recommendation for It is rare to encounter a company that not only delivers on premium products but also prioritizes customer happiness above all else. Look no further for your furniture needs – this company is a cut above the rest!
D Dan Lewis
794 days ago

Glorious service. On the thirteenth Feb I left a 3 star evaluation…

My evaluation for On the thirteenth Feb I left a 3 star evaluation as our furnishings had a few faults in manufacture. Since then, Furnishings Plus have been wonderful. They've stored in contact, provided a substitute, delivered promptly at our comfort and ensured it was checked over with us on arrival. Very pleased to now give 5 stars for exemplary service. Thanks for sorting Lewis.
J john monaghan
832 days ago

An Unwavering Commitment to Quality

I wanted to share my experience with, specifically regarding the Devonshire New Oak Mirror that I recently purchased. From the moment I unwrapped it, I was blown away by the exceptional quality it exuded. Not only was the mirror itself top-notch, but the packaging was so secure that the mirror arrived in pristine condition, undamaged and ready to adorn my space. The superb service provided by truly sets them apart. I felt valued as a customer throughout the entire process. This level of care and attention to detail is a rare find, and it left me completely satisfied in every possible way. Following this experience, I can say with confidence that I have found my go-to furniture store. I no longer need to search elsewhere because has exceeded all my expectations. Thank you for the exceptional service and quality, which have made a lasting impression on me. Warm regards, John from Birmingham
P Peter Choi
894 days ago

The Homestyle Deluxe Solid Oak: A Testimonial of Unmatched Quality

Embarking on my journey with to acquire the Homestyle Deluxe Solid Oak 1.8m Twin Leaf Extending Dining Table was nothing short of delightful. The smooth and seamless ordering process paved the way for a remarkable experience. Anticipation heightened as I awaited the arrival of my table, with an initial estimate of 7/8 weeks. To my pleasant surprise, the delivery exceeded all expectations, arriving promptly in just 5 weeks. The punctuality demonstrated by the team at Furniture Plus Online truly set the tone for excellence. Upon delivery, the exceptional service continued with the friendly demeanor of the delivery personnel. Their professionalism was further underscored by their thoughtful gesture of removing all packaging materials, leaving behind only the pristine beauty of the table. As I beheld the Homestyle Deluxe Solid Oak in all its glory, I was instantly captivated by its unparalleled quality. Crafted from 100% solid oak, the table exuded a sense of luxury and durability, surpassing all my expectations. Without a doubt, my experience with Furniture Plus Online has solidified my trust in their brand. The Homestyle Deluxe Solid Oak table stands as a testament to their commitment to excellence, and I eagerly look forward to future engagements with this esteemed company.
C Claire Smith
948 days ago

Gratitude Overflowing: A Heartfelt Thank You to

I simply can't contain my gratitude for the exceptional service provided by! The entire journey, from placing the order to the seamless delivery, was nothing short of brilliant. What truly stood out was the considerate gesture of accommodating our decorating schedule by holding back the delivery – now that's what I call customer care! The delivery itself was a breeze, thanks to the delightful pair of delivery men who not only handled the items with care but also gave us a courtesy call 30 minutes before their arrival. The painstaking effort put into packaging ensured that our items arrived in pristine condition. Unwrapping each piece felt like unwrapping a cherished gift, and the best part? Everything was flawless and absolutely stunning! Our home is now adorned with the beautiful pieces from, and needless to say, we are overjoyed with the outcome. Thank you for not just providing furniture but for creating an unforgettable experience.
D David
1044 days ago

Exceptional Service and Support at

As a satisfied customer of, I am compelled to share my outstanding experience with their service. From the moment I reached out, Dawn provided first-rate assistance that truly went above and beyond. Her patience, knowledge, and commitment to keeping me informed throughout the sales process were commendable. While my initial delivery encounter might have presented a challenge, it was a testimony to the team's dedication. Despite the 108kg sideboard arriving with just one driver, who I must mention was remarkably helpful, the situation was navigated smoothly. Given that I am in my 70s and reside in a 16th-century cottage, practicality is key for me. However, a tad more proactive communication from the delivery firm would have been welcomed. Overall, the service at surpassed my expectations, and I am genuinely grateful for their exceptional support. I highly recommend their services for anyone seeking quality furniture backed by a team that truly cares about their customers' experiences.
R Richard
1132 days ago

Transforming My Home with Elegance: A Furniture Paradise

When I stumbled upon, little did I know that I was about to embark on a journey of transforming my living space. The bookcases and mirror I purchased initially were nothing short of spectacular, exuding elegance and charm in every corner of my home. So impressed was I that I quickly returned to snag a matching nest of tables, completing the look I never knew I yearned for. What truly set this experience apart was the impeccable customer service that greeted me at every turn. From guiding me through the selection process to ensuring a swift delivery that surpassed my expectations – days rather than weeks – this team truly knows how to delight their customers. And to top it off, the care taken in packaging my treasures was a testament to their commitment to excellence. I am beyond elated with my purchases and will not hesitate to recommend to anyone in search of quality, style, and exceptional service. This is not a one-time shopping spree; it is the beginning of a lasting relationship with a brand that understands the essence of creating a home that speaks volumes about one’s personality. My gratitude knows no bounds, and I eagerly anticipate my next shopping endeavor with them.
H Holly Cooke
1138 days ago

An Unmatched Experience: Top-Notch Quality and Seamless Service

From the moment I landed on, I knew I was in for a remarkable experience. The website's user-friendly interface made my browsing and ordering process a breeze, culminating in a seamless transaction. The delivery process was a testament to professionalism, with the courier proactively keeping me informed every step of the way. As for the pièce de résistance – the table and bench – I can't help but sing praises. The quality exceeded my expectations, a testament to the thoroughness of the website's product descriptions. Even more impressive was the impeccable packaging, ensuring that my prized possessions arrived in immaculate condition. Now adorning my dining room, the table and bench have become conversation starters, eliciting admiration from anyone who lays eyes on them. My heartfelt gratitude to for delivering not just products, but an unforgettable experience that has elevated my home to new heights.
J Julie
1161 days ago

A Seamless Experience with’s Vancouver Table and Chairs

Reflecting on my recent purchase of the Vancouver table and chairs from, I was initially hesitant to buy furniture without physically inspecting it. However, my worries dissipated as soon as the delivery arrived. Despite the estimated 4-week timeline, I received a pleasant surprise when an email arrived just 10 days later, scheduling the delivery for the very next day. The efficiency of the delivery process was a testament to the company's commitment to customer satisfaction. Upon unpacking the Vancouver table and chairs, I was thrilled to find that the quality exceeded my expectations. The pieces seamlessly complemented our existing furniture, creating a cohesive and stylish look in our home. It was a true delight to see that the items were exactly what we had hoped for. Furthermore, the ordering process was incredibly smooth, thanks to the helpful assistance I received over the phone. The customer service team went above and beyond to ensure that my order was placed accurately and efficiently. Overall, my experience with's Vancouver range was exceptional. I am beyond satisfied with my purchase and would not hesitate to return for future orders. Thank you for providing such a reliable and top-notch service!
P Paul Norman
1375 days ago

Astonishing Oak Beauty – A Review of

As a meticulous shopper, purchasing furniture online felt like a gamble amidst the pandemic. However, my experience with surpassed all expectations. The two CD/DVD racks I ordered were crafted from stunning oak, seamlessly blending with my existing furniture. The delivery was prompt, arriving within the specified timeframe and meticulously packaged to ensure no damage during transit. This company truly epitomizes excellence in both product quality and service, making them a superb choice for all furniture needs.

Introduction: is an online furniture retailer that offers a wide range of products for customers looking to enhance their homes. With a diverse selection of furniture pieces, including sofas, beds, dining sets, and more, this website aims to cater to the varying tastes and preferences of its customers. In this editorial review, we will assess the pros and cons of shopping on, analyze user experience, discuss pricing and value for money, evaluate customer service, examine product quality and selection, review website usability, explore returns and exchanges policies, highlight promotions and discounts, consider reputation, discuss payment options, loyalty programs, and customer reviews, touch on community involvement, and assess shipping and cost factors.

Pros and Cons:

Pros: - Wide range of furniture options available to suit different styles and budgets. - offers competitive pricing compared to traditional brick-and-mortar stores. - The website provides detailed product descriptions and images to help customers make informed purchase decisions. - offers a user-friendly interface, making it easy to navigate and find desired products. Cons: - Limited physical showrooms or stores for customers to physically view products before purchase. - Some customers may prefer a more personalized shopping experience with in-store assistance.

User Experience: offers a pleasant and convenient shopping experience for users. The website is well-designed, visually appealing, and intuitive, making it easy for customers to browse and find the furniture they are looking for. The search functionality is robust, allowing users to filter their search results based on various criteria such as price range, material, and style. The website also provides comprehensive product descriptions and high-quality images, enabling customers to have a clear understanding of the items they intend to purchase. Overall, the user experience on is commendable, offering a seamless and satisfying online shopping experience.

Pricing and Value for Money: is known for its competitive pricing, offering value for money to customers. The website offers a wide range of products at various price points, ensuring that there are options available for customers with different budgets. Moreover, frequently runs promotions and discounts, allowing customers to save even more on their purchases. The affordability of the products, combined with the quality and durability offered, makes a compelling choice for those seeking furniture with good value for money.

Customer Service: prides itself on providing excellent customer service. The website offers multiple channels for customers to seek assistance, including phone support, email support, and a live chat feature. The customer service team is responsive and knowledgeable, addressing queries and concerns promptly. Additionally, provides a comprehensive FAQ section, which covers common questions and provides helpful information to customers. With its commitment to customer satisfaction, excels in delivering exceptional customer service.

Product Quality and Selection: maintains a high standard of product quality, sourcing its furniture from reputable manufacturers and suppliers. The website offers a diverse selection of furniture pieces, ensuring that customers can find products that align with their preferences and requirements. From contemporary to classic designs, caters to a wide range of tastes. Furthermore, the website provides detailed product descriptions, including dimensions, materials used, and assembly requirements, enabling customers to make informed decisions about their purchases. With its commitment to quality and a wide range of options, is a reliable choice for customers seeking durable and stylish furniture.

Website Usability: boasts a user-friendly website interface, making it easy for customers to navigate and find desired products. The website features clear categories and subcategories, allowing users to browse furniture effortlessly. The search functionality is intuitive and efficient, providing accurate results based on user queries. also incorporates filters and sorting options, enabling customers to refine their search based on price, style, material, and more. Additionally, the website uses high-resolution images, providing a detailed view of the furniture products. The overall usability of ensures a smooth and enjoyable shopping experience.

Returns and Exchanges: maintains a fair and flexible returns and exchanges policy. If customers are not satisfied with their purchase, they can initiate a return within a specified period (usually 14 days). The website provides clear instructions on how to process a return or exchange. It's important to note that customers may be responsible for covering the return shipping costs, depending on the circumstances. Once the returned item is received and inspected, a refund or exchange will be processed accordingly. aims to ensure customer satisfaction by offering hassle-free returns and exchanges.

Promotions and Discounts: frequently runs promotions and discounts, allowing customers to enjoy savings on their purchases. These promotions may include seasonal sales, clearance sales, or special discounts on specific furniture categories. The website prominently displays these offers, making it easy for customers to take advantage of the available deals. By providing regular promotions and discounts, offers customers the opportunity to furnish their homes at attractive prices.

Reputation: has developed a positive reputation in the furniture retail industry. With a track record of providing quality products, competitive pricing, and exceptional customer service, the website has garnered many satisfied customers. also maintains a strong online presence, actively engaging with customers through social media platforms and promptly addressing any concerns or queries raised. The positive reputation earned by further adds to its credibility as a trusted and reliable online furniture retailer.

Payment Options: offers a variety of payment options to cater to customer preferences. Customers can securely make purchases using major debit and credit cards, including Visa, Mastercard, and American Express. Additionally, provides the option to pay through popular digital payment platforms, such as PayPal. The availability of multiple payment options ensures a convenient and secure transaction process for customers.

Loyalty Programs:

At present, does not have a specific loyalty program. However, the website occasionally offers exclusive discounts and promotions to its newsletter subscribers or loyal customers. By subscribing to the newsletter, customers can stay updated with the latest product releases, sales, and special offers. It is worth noting that may introduce a loyalty program in the future to reward frequent customers.

Customer Reviews:

Customer reviews play an integral role in helping potential buyers make informed decisions. recognizes this and allows verified customers to leave reviews for purchased products. These reviews are prominently displayed on the website and contribute to the overall transparency and credibility of the shopping experience. Customers can evaluate the quality, durability, and customer satisfaction levels based on these reviews, empowering them to make confident purchasing decisions.

Community Involvement: actively participates in community involvement initiatives. The website periodically collaborates with charitable organizations and sponsors local events to give back to the community. By engaging in such activities, showcases its commitment to social responsibility and community welfare, further enhancing its positive brand image.

Shipping and Costs: offers reliable and efficient shipping services to customers across the United Kingdom. The website provides clear information about shipping costs, which are typically calculated based on the size and weight of the ordered items. strives to ensure that the shipping charges are competitive and reasonable. Estimated delivery times are also provided for each product, allowing customers to plan accordingly. In case of any delays or issues with shipping, promptly communicates with customers to provide updates and resolve any concerns. In conclusion, provides a comprehensive online furniture shopping experience with its wide range of products, competitive pricing, exceptional customer service, and commitment to quality. The website's user-friendly interface and navigational ease make it a convenient platform to browse and purchase furniture. With its positive reputation and community involvement, solidifies its position as a trustworthy and reliable online retailer for customers looking to enhance their homes.