Furr Reviews

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Furr.in is an online shopping destination that offers a vast selection of pet products ranging from food, toys, grooming accessories, and healthcare products for both cats and dogs. It is an Indian-based company that has garnered a substantial customer base in a relatively short period.

Pros and Cons

  • Furr.in offers a vast selection of products at competitive prices
  • The website is user-friendly, and products are well-categorized
  • The company provides free shipping for orders above Rs.1499
  • They offer a 14-day returns policy
  • Some items may have limited availability
  • There is no option for cash on delivery
  • The shipping time may vary depending on the location

User Experience

Furr.in provides a seamless shopping experience with easy navigation and excellent product descriptions. The website is simple to use, and the customer can filter products based on the brand, price, and type of item. The shopping cart and checkout process are straightforward, and the website loads quickly without any glitches.

Pricing and Value for Money

Furr.in offers competitive pricing for their products, and the prices are designed to cater to various budgets. They offer discounts and promotions on different items, which makes their products an excellent value for money.


PetSmart, Chewy, and Amazon India are some of the popular alternatives to Furr.in. However, Furr.in stands out due to its range of products, dedicated customer service, and ease of use.

Customer Service

Furr.in provides excellent customer service, with trained staff available to assist customers with their queries. They offer support through email and phone, and they are responsive on social media platforms.

Product Quality and Selection

Furr.in offers a vast range of pet products, including food, treats, toys, bedding, grooming, and healthcare products. The products are sourced from reputable brands, and many of them are organic and natural.

Website Usability

Furr.in has a well-designed website, with a user-friendly interface that makes shopping easy. The website is well-organized, and the customer can navigate through different categories to find their desired products.

Returns and Exchanges

Furr.in provides a 14-day return policy, wherein customers can return or exchange products within two weeks of delivery. The company has a straightforward return process, and they will collect the product from the customer's doorstep.

Promotions and Discounts

Furr.in offers discounts and promotions on various products. They have regular sales and promotions, and customers can also subscribe to their newsletter to receive exclusive deals.


Furr.in has built a positive reputation among its customers due to its quality products, competitive prices, and excellent customer service.

Payment Options

Furr.in accepts payment through various modes, including credit card, debit card, and net banking. However, there is no option for cash on delivery.

Loyalty Programs

Furr.in offers a loyalty program for its customers. Customers can earn rewards points for every purchase they make, which can be redeemed for discounts on future purchases.

Customer Reviews

Furr.in has received positive reviews from its customers, with many praising the quality of the products and the prompt customer service.

Community Involvement

Furr.in is committed to promoting pet welfare and has partnered with various animal welfare organizations to support their cause.

Shipping and Costs

Furr.in offers free shipping for orders above Rs.1499. The shipping time may vary depending on the location, and delivery times are estimated at the time of checkout. Customers can track their orders through the website. In conclusion, Furr.in is an excellent online shopping destination for pet owners, offering a vast selection of top-quality products at competitive prices. Their commitment to customer service, pet welfare, and providing a seamless shopping experience makes them a trusted brand among pet owners in India.