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Introduction is an online shopping destination that offers a vast selection of pet products ranging from food, toys, grooming accessories, and healthcare products for both cats and dogs. It is an Indian-based company that has garnered a substantial customer base in a relatively short period.

Pros and Cons

  • offers a vast selection of products at competitive prices
  • The website is user-friendly, and products are well-categorized
  • The company provides free shipping for orders above Rs.1499
  • They offer a 14-day returns policy
  • Some items may have limited availability
  • There is no option for cash on delivery
  • The shipping time may vary depending on the location

User Experience provides a seamless shopping experience with easy navigation and excellent product descriptions. The website is simple to use, and the customer can filter products based on the brand, price, and type of item. The shopping cart and checkout process are straightforward, and the website loads quickly without any glitches.

Pricing and Value for Money offers competitive pricing for their products, and the prices are designed to cater to various budgets. They offer discounts and promotions on different items, which makes their products an excellent value for money.


PetSmart, Chewy, and Amazon India are some of the popular alternatives to However, stands out due to its range of products, dedicated customer service, and ease of use.

Customer Service provides excellent customer service, with trained staff available to assist customers with their queries. They offer support through email and phone, and they are responsive on social media platforms.

Product Quality and Selection offers a vast range of pet products, including food, treats, toys, bedding, grooming, and healthcare products. The products are sourced from reputable brands, and many of them are organic and natural.

Website Usability has a well-designed website, with a user-friendly interface that makes shopping easy. The website is well-organized, and the customer can navigate through different categories to find their desired products.

Returns and Exchanges provides a 14-day return policy, wherein customers can return or exchange products within two weeks of delivery. The company has a straightforward return process, and they will collect the product from the customer's doorstep.

Promotions and Discounts offers discounts and promotions on various products. They have regular sales and promotions, and customers can also subscribe to their newsletter to receive exclusive deals.

Reputation has built a positive reputation among its customers due to its quality products, competitive prices, and excellent customer service.

Payment Options accepts payment through various modes, including credit card, debit card, and net banking. However, there is no option for cash on delivery.

Loyalty Programs offers a loyalty program for its customers. Customers can earn rewards points for every purchase they make, which can be redeemed for discounts on future purchases.

Customer Reviews has received positive reviews from its customers, with many praising the quality of the products and the prompt customer service.

Community Involvement is committed to promoting pet welfare and has partnered with various animal welfare organizations to support their cause.

Shipping and Costs offers free shipping for orders above Rs.1499. The shipping time may vary depending on the location, and delivery times are estimated at the time of checkout. Customers can track their orders through the website. In conclusion, is an excellent online shopping destination for pet owners, offering a vast selection of top-quality products at competitive prices. Their commitment to customer service, pet welfare, and providing a seamless shopping experience makes them a trusted brand among pet owners in India.

Aisha Bachlani Senior News Reporter

Hi, I'm Aisha Bachlani, and I'm a news reporter with Askmeoffers. I've been working in this field for over nine years, and during that time, I've gained valuable experience and knowledge that I'm excited...