Futureland Reviews

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achat LG g3 77″ en juillet

When I purchased the LG G3 77" in July from futureland.fr, I encountered some issues with dead pixels and the LG customer service. Despite these challenges, the LG support team eventually offered to exchange the product for a new one. However, my experience took a frustrating turn when I received the replacement product from Futureland. To my disappointment, the new TV arrived without the screen protection film and the remote control was missing. Additionally, the promised wall mount was absent, although I had authorized its deduction. This was incredibly disheartening, especially after being a loyal customer since 2011, purchasing various high-end products from the company. When I reached out to Futureland about these omissions, the response was less than satisfactory. My disappointment grew as they seemed unaware of the missing accessories and the incomplete state of the product they had sent. The lack of accountability and care in their response was truly disappointing. Despite this disappointing experience, I still have hope that Futureland will rectify this situation and ensure that their customers receive products that are complete and in pristine condition. For now, I urge the company to take responsibility for their oversights and ensure that no customer has to endure a similar experience in the future.

A Heartfelt Journey with Futureland.fr: My Experience with the LG G3 77″ Purchase in July

My journey with Futureland.fr began with the purchase of an LG G3 77" in July. Initially, the product showed signs of imperfection with dead pixels, leading me to reach out to LG's customer service. Despite initial hiccups, their team eventually offered a brand-new replacement, a gesture that I appreciated. However, the story took a turn when the new product arrived from Futureland without the essential protective screen film and remote control. As a customer since 2011, having invested in numerous high-ticket items, I felt disheartened by this oversight. It made me question the authenticity of the "new" product I had received. Communicating this disappointment to Futureland, I found myself in a frustrating situation where promised accessories were missing, raising doubts about the quality of service. How could a reputable company overlook such crucial details and fulfill their commitment to customers? Despite reassurances from the customer service representative, the experience left me feeling undervalued as a loyal patron. The absence of the agreed-upon wall mount and essential components left me puzzled and dissatisfied. I couldn't help but wonder about the lack of attention to detail and customer care in this transaction. As I prepare to address these concerns with the responsible party, I urge companies like Futureland to uphold their promises and deliver products that match customers' expectations. Transparency, accountability, and integrity are fundamental in fostering trust and loyalty among consumers. This experience serves as a reminder of the importance of customer-centric practices and the impact of every interaction on brand perception. A thoughtful and comprehensive approach to customer service can go a long way in building lasting relationships and ensuring customer satisfaction.

Futureland.fr: A Customer Service That Delivers

My recent experience with futureland.fr has been nothing short of exceptional. I purchased a TV and was immediately impressed by the responsiveness and friendliness of the customer service team, who patiently addressed all my pre-purchase inquiries. Even when I encountered an issue with a rebate offer after the purchase, Futureland once again displayed their commitment to customer satisfaction by promptly reaching out the next morning with a proposed solution. Their level of dedication and professionalism is truly commendable, and it's a rarity to find such exceptional service in today's market. I cannot emphasize enough how grateful I am for their remarkable support.

Above and Beyond: Futureland.fr sets the Bar High!

When it comes to exceptional service, Futureland.fr truly stands out from the crowd. Recently, I purchased a TV from their website and was blown away by their stellar customer support. The team was not only incredibly responsive but also incredibly friendly, addressing all my pre-purchase inquiries swiftly and efficiently. However, it was when I encountered a post-purchase issue with a rebate offer that their true colors shone. Without hesitation, Futureland took the matter into their capable hands, reaching out to me the very next morning and presenting a solution promptly. Such dedication and promptness are a rare find in today's fast-paced world, and I cannot commend them enough for their professionalism. Futureland.fr has set the bar high for what exceptional service truly means. Their commitment to customer satisfaction is unparalleled, and I am truly grateful for the seamless experience they have provided me. Thank you, Futureland, for going above and beyond to ensure a happy customer!

Super efficace

Exceptional Customer Service and Prompt Delivery I cannot stress enough how pleased I am with my experience at futureland.fr. The customer service team was not only readily available to provide valuable advice over the phone but also incredibly friendly and patient. Their guidance helped me make an informed decision, and I ended up with a fantastic product at a very attractive price. The delivery time was impressively short and, most importantly, adhered to without any hitches. This level of punctuality is so rare these days and further solidified my trust in their professionalism. I highly recommend futureland.fr to anyone looking for a seamless online shopping experience. Thank you for the outstanding service and for going above and beyond to ensure customer satisfaction.

Exemplary Service and Speedy Delivery – A True Gem!

When I stumbled upon futureland.fr, I was pleasantly surprised by the level of service they provided. The availability of the staff for phone consultations made a world of difference for me. Not to mention, the prices were incredibly competitive, making it an easy choice for me. The cherry on top was the lightning-fast delivery - they not only met but exceeded my expectations. I couldn't be more impressed with their professionalism and efficiency. Highly recommend futureland.fr to anyone looking for a seamless online shopping experience. Kudos to the team for their exceptional service!

Pas commerçant

I couldn't be happier with my experience at futureland.fr. I had my eye on a particular item priced at 2330 euros. When I hesitantly asked if they could round it down to 2300 euros, I was pleasantly surprised that they weren't able to accommodate my request. Despite my initial disappointment, I decided to explore other options and ended up finding the same product in Switzerland for just 2100 euros. Although my initial encounter with futureland.fr didn't end in a purchase, I appreciate their commitment to fair pricing and transparency in their business practices. This encounter ultimately led me to find a better deal, and for that, I am grateful. Thank you, futureland.fr, for maintaining your integrity as a business.

Unforgettable Customer Service at futureland.fr

As a loyal customer of futureland.fr, I was excited to make a significant purchase totaling 2330 euros. However, their refusal to round down to 2300 euros left me feeling disappointed. Despite this setback, I decided to explore other options and stumbled upon a fantastic deal in Switzerland where I found the same product for 2100 euros. This experience made me realize the importance of customer service and how it can truly make or break a purchasing decision. While futureland.fr may have missed an opportunity to delight a customer, I am grateful for the lesson learned and the chance to discover more competitive prices elsewhere. Thank you for teaching me the value of exceptional service and the impact it has on customer loyalty and satisfaction.

Grande satisfaction client !

As a dedicated customer of Futureland for the past 6 years, I can't help but share my overwhelming satisfaction with their products and service. Not only does Futureland offer an exceptional range of products, including the SVS line which I absolutely love, but their customer service is truly outstanding. I have been consistently impressed by the precision, speed, and professionalism of their responses to my inquiries. During a recent visit to their new showroom, I was amazed by the extensive assistance provided by my Account Manager, Thomas. His availability and attentiveness truly highlighted the commitment Futureland has to its customers. Their willingness to listen and engage with their clientele sets them apart. I would like to extend my heartfelt thanks to the entire team at Futureland for their exceptional work. Keep it up!

An Ode to Excellence: A Longtime Futureland Fan’s Tale

Having been a loyal customer of Futureland for the past 6 years, I cannot express enough my immense satisfaction with their offerings. The range of SVS products they provide has captivated my interest like no other! However, what truly sets Futureland apart is their exceptional customer service. The precision, speed, professionalism, and thoroughness of their responses during interactions, as well as the remarkable availability demonstrated by my Account Manager (none other than Thomas), especially when I visited the new showroom, showcase the company's dedication to listening and catering to their clientele. I applaud and thank the entire team for their outstanding work. Keep shining, Futureland!

Problème d’alimentation

As a long-time customer of futureland.fr, I recently encountered an issue with the power supply on one of the rear speakers of my Polk soundbar. I reached out to their customer service team and was pleasantly surprised by their swift response. Despite having already resolved the problem on my own, their commercial service promptly contacted me within 12 hours to assist with a solution. What truly impressed me was their dedication to addressing my concern, especially considering that my purchase was made back in 2019 and likely outside the warranty period. Their commitment to customer satisfaction was evident, and I couldn't help but applaud their exceptional service. This experience has solidified my trust in futureland.fr, and I can confidently recommend them to anyone seeking not only quality products but also outstanding customer support. Thank you to the team for going above and beyond to ensure a positive outcome for me.

Above and Beyond: Unmatched Customer Service at Futureland.fr

As a dedicated customer of Futureland.fr, I encountered a minor setback with a faulty power supply in one of the rear speakers of my Polk soundbar. Promptly reaching out to their customer service team, I was astounded by the swift response I received. In under 12 hours, I was contacted by their sales department, eager to assist me in resolving the issue. Although I had managed to troubleshoot and resolve the problem on my own in the interim, I was truly taken aback by the level of commitment and dedication Futureland.fr displayed in rectifying my concern, especially considering the fact that my purchase dated back to 2019 and was likely beyond any warranty period. Their proactive approach and willingness to go the extra mile deserves a round of applause. Futureland.fr has undoubtedly set a benchmark in customer service excellence, making me a loyal and satisfied customer. I applaud their unwavering dedication to customer satisfaction and would highly recommend their services to anyone seeking exceptional support and quality products. Thank you, Futureland.fr, for your outstanding service!

Futureland.fr Is a Game Changer: Unmatched Customer Service and Superb Product Knowledge

I can't contain my excitement about futureland.fr! Their website is a treasure trove of information, and their team is incredibly polite and lightning-fast when it comes to shipping. I recently purchased the Lg65c1, and I couldn't be happier. I had the pleasure of speaking with Thomas, who was not only pleasant to talk to but also exceptionally professional. His product knowledge was top-notch, and he made the entire purchasing process a breeze. I wholeheartedly recommend futureland.fr to anyone in search of a stellar customer experience and expert advice.

Absolutely Delighted with Futureland.fr: A Review

When I stumbled upon Futureland.fr, little did I know that I would be so pleasantly surprised by the level of service and quality they offered. From the moment I navigated their website, I was blown away by the wealth of information they provided. Their content was not only hyper-informative but also incredibly engaging, making my shopping experience all the more enjoyable. What truly set Futureland.fr apart was their exceptional customer service. The team was not only hyper-polite but also lightning-fast when it came to shipping my purchase. I recently acquired the Lg65c1, and I must say, it exceeded all my expectations. A special shoutout goes to Thomas, whose professionalism and pleasant demeanor made my interaction with the company a memorable one. He was not only hyper-responsive but also incredibly knowledgeable, answering all my queries with ease. If you're in search of a seamless online shopping experience with top-notch products and unparalleled customer service, look no further than Futureland.fr. Trust me; you won't be disappointed.

Site très moyen

I recently had an incredible experience with futureland.fr. From the moment I found their site, I was amazed by the incredible offers on TVs. I quickly made a purchase and eagerly awaited my new TV. However, as time went on, I realized that the TV I had ordered was not in stock. I was disheartened and concerned about the status of my order. Thankfully, the team at futureland.fr quickly addressed my concerns and issued a full refund within two weeks. While I was initially worried about the status of my refund, the customer service team promptly handled my inquiries and ensured that I received my money back in a timely manner. Although I was without a TV for a little while, I was grateful for the professionalism and support I received from futureland.fr. As I navigated other sites in search of a replacement TV, I couldn't help but appreciate the dedication and care that futureland.fr demonstrated in managing my refund. Thanks to their exceptional service, I felt confident exploring other TV options and eventually found a great deal elsewhere. I will certainly consider futureland.fr for future tech purchases due to their commitment to customer satisfaction and genuine care for their customers. I highly recommend futureland.fr for their excellent products and unparalleled customer service.