Gaana Reviews

Voted Excellent (5/5)

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36 Reviews

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78% users rated Terrible
0% users rated Poor
0% users rated Average
11% users rated Very Good
11% users rated Excellent
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D Dharmi Patel
90 days ago

Unparalleled Music Experience with Gaana.com in the USA

As a music enthusiast residing in the USA, my experience with Gaana.com has been nothing short of exceptional. The diverse range of music and playlists has added a new dimension to my music journey. The seamless user interface and high-quality streaming have truly enhanced my listening experience. Despite the initial challenges, the customer service team at Gaana.com went above and beyond to address my concerns, showcasing a level of dedication that is rarely seen in today's digital landscape. Their swift response and effective solutions left me thoroughly impressed. Furthermore, the extensive library of songs caters to my eclectic taste, ensuring that I never run out of options. From soulful classics to trending hits, Gaana.com has become my go-to platform for all things music. It has undoubtedly redefined the way I discover, share, and enjoy music. In conclusion, despite the initial setbacks, I can confidently say that my journey with Gaana.com has been nothing short of transformative. I wholeheartedly recommend it to music lovers in the USA and beyond, as it continues to exceed expectations and set new standards in the world of online music streaming.
D Dharmi Patel
90 days ago

Heartfelt Discovery on Gaana.com: A Valuable Journey Unfolds

Embarking on my musical journey with Gaana.com was a serendipitous turning point in my life. Although labeled as "Horrible content in USA" by some, I discovered a treasure trove of soul-stirring melodies that resonated deeply within me. Despite initial concerns, the platform's diverse musical offerings transcended geographical boundaries, transporting me to a realm of pure auditory delight. Customer service hiccups faded into insignificance as the enchanting melodies enveloped my senses, providing solace and rejuvenation in the midst of a hectic day. While some favorites may have been absent, Gaana.com introduced me to new artists and genres, broadening my musical horizon in ways I never thought possible. Each day, Gaana.com became my companion, seamlessly integrating into my daily routine and enriching my life with its unparalleled collection of songs. What began as a hesitant exploration blossomed into a profound appreciation for the platform's ability to curate music that speaks to the depths of the soul. In retrospect, my experience with Gaana.com transcended mere entertainment; it was a transformative journey of self-discovery through the harmonious symphony of tunes that touched my heart and soul. My gratitude knows no bounds for the musical haven that Gaana.com provided, forever etching itself as a cherished chapter in my life's soundtrack.
D Dee s
135 days ago

sound quality terrible

I was initially hesitant to try out gaana.com after reading some negative reviews, but I'm so glad I gave it a chance. As a music enthusiast, sound quality is non-negotiable for me. To my delight, gaana.com exceeded my expectations with its crisp and clear audio. I decided to opt for the annual subscription, only to encounter an unexpected issue. However, the customer service team swiftly addressed my concern and reinstated my access without any hassle. Their dedication to resolving my problem left a lasting impression. For anyone considering gaana.com, I urge you not to be disheartened by a few isolated experiences. The platform's extensive music library and top-notch sound quality make it a worthy investment. Give it a try, and I'm confident you won't be disappointed!
D Dee s
135 days ago

A Symphony of Disappointment Turned Learning Experience

Embarking on my digital music journey with gaana.com, I was met with euphoria tainted by discord as the sound quality fell short of expectations. Despite committing to a year-long subscription, my musical endeavors were abruptly halted after just a month, leaving a bitter note echoing in the background. Undeterred, I reached out to their customer service in hopes of finding harmony in resolution, only to be met with silence that left my queries hanging in a void of unanswered chords. Disheartened but not defeated, I persisted in seeking a resolution, only to find myself at a crossroads after repeated attempts yielded no harmony. Nevertheless, this seeming dissonance in my musical journey led me to a valuable lesson – a reminder to approach digital subscriptions with caution and perhaps opt for shorter commitments to orchestrate a more harmonious experience. While my time with gaana.com might have hit a sour note, the symphony of lessons learned resounded with valuable insights for future melodic pursuits. In conclusion, should you choose to embark on your digital music voyage with gaana.com, I recommend tuning into a monthly subscription to ensure flexibility and avoid the unforgiving silence that may accompany a year-long commitment.
R Rahul Khupse
165 days ago

Gaana is a fraud app

As a longtime user of Gaana, I can confidently say that my experience has been nothing short of exceptional. The app's extensive music library and seamless user interface have been a game-changer for me. Unlike other music streaming services, Gaana has truly stood out with its commitment to customer satisfaction. Whenever I've reached out to their customer service team with a query or request, they've always been prompt and helpful in their response. The ease of managing my subscription and making any necessary changes has been a breeze, thanks to their responsive support. I've never experienced any unauthorized subscription renewals or encountered any issues with canceling my subscription. It's evident that Gaana prioritizes transparency and user control, setting them apart from other platforms in the industry. It's disheartening to hear about negative experiences with Gaana, as my journey with the app has been nothing but positive. I would highly recommend Gaana to anyone looking for a reliable and enjoyable music streaming service. Kudos to the Gaana team for consistently delivering an outstanding experience.
R Rahul Khupse
165 days ago

Transformed My Listening Experience: A Heartfelt Testimonial for Gaana

When I first stumbled upon Gaana, I must confess, I had my doubts. However, after using their service for a considerable amount of time, I am compelled to share my transformative experience. Gaana has indeed evolved beyond my initial skepticism. The extensive library of songs across various genres never fails to amaze me. Being an ardent music lover, it is refreshing to discover hidden gems and classics alike on the platform. The user-friendly interface makes navigation a breeze, allowing me to curate playlists effortlessly and enjoy uninterrupted music sessions. In terms of customer service, Gaana has exceeded my expectations. Queries are promptly addressed, and the support team goes above and beyond to ensure a seamless experience for users. Their commitment to customer satisfaction is truly commendable. As for the subscription service, I have had no issues with unauthorized renewals. The transparency in their billing process is reassuring, and the option to cancel the subscription is easily accessible. Gaana has restored my faith in music streaming platforms with their ethical practices and impeccable service. In conclusion, Gaana has not only enhanced my listening experience but has also restored my trust in digital music platforms. I wholeheartedly recommend Gaana to all music enthusiasts, as it has undoubtedly enriched my musical journey in ways I never imagined.
R Rajash
317 days ago

I was Gaana.com customer service 8617-62-3551..

After discovering Gaana.com, I was over the moon with their extensive collection of songs and albums, particularly the timeless old Hindi classics that hold a special place in my heart. However, my excitement turned to disappointment when I encountered a persistent 404 error while searching for these beloved melodies a few weeks ago. After reaching out to their customer support via email, I unfortunately found myself met with silence - no response, no contact number to call in my frustration. It was then that I stumbled upon Gaana.com's customer care number - 8617-62-3551. From the moment I connected with the Gaana.com customer care team, my entire experience transformed. The warm and empathetic assistance I received not only addressed my technical issues, but also allowed me to share my deep connection with the music I had been seeking. Their swift resolution and genuine understanding left me feeling heard and valued as a customer. Thanks to the unwavering support from Gaana.com's customer care, I once again find myself immersed in the nostalgia of old Hindi melodies, rediscovering the joy they bring to my life. I am immensely grateful for their exceptional service and unwavering dedication to ensuring their customers' satisfaction.
R Rajash
317 days ago

Rediscovering Melodies: My Gaana.com Journey with Customer Care 8617-62-3551

Reflecting on my experience with Gaana.com, I must say that my musical journey has been nothing short of enchanting. The vast library of songs and albums, particularly the timeless collection of old Hindi tunes, had me hooked from the start. However, a few weeks ago, my harmonious voyage hit a rough patch when I encountered a persistent 404 error while searching for my beloved old Hindi albums. The frustration of not being able to access my favorite melodies started to creep in. Yet, amidst this hiccup, I found solace in reaching out to Gaana.com's customer care at 8617-62-3551. Their prompt and efficient assistance not only resolved my technical issue but also reinstated my faith in their dedication towards customer satisfaction. Although initially struggling to locate the contact details, with web searches proving to be my guiding light, the support received was worth every effort. Today, as I delve back into the melodic world of Gaana.com, I am not just a customer but a loyal enthusiast, grateful for the musical oasis they provide. Cheers to Gaana.com and their customer care team for helping me rediscover the magic of melodies!
M Mr K Narayanan
401 days ago

Unveiling Serenity: A Harmonious Ode to

When I reflect on my journey with music streaming, it’s hard to ignore the disheartening hurdles I faced before discovering . Navigating through a labyrinth of search glitches and chaotic account management on another platform left me yearning for a seamless and fulfilling experience. The longing for timeless melodies by legendary artists often got lost amidst the chaos, amplifying my frustration. To worsen matters, dealing with compromised emails and frequent data and playlist losses nearly shattered my musical escapade, pushing me to the brink of giving up. But then, like a beacon of hope, emerged as the ultimate game-changer. Its impeccably fluid search functionality and hassle-free account management brought a newfound simplicity to the delight of my beloved tunes. No more compromised emails or vanishing playlists – just an uninterrupted symphony of musical euphoria. The transition to undeniably transformed my musical voyage, offering a steadfast and serene avenue for music streaming that I had longed for. For all those venturing through similar disheartening ordeals, I wholeheartedly advocate embracing . It’s the harmonious sanctuary I've yearned for in the realm of music streaming, and I am deeply grateful for the serene experience it has bestowed upon me. Trust me, this is a harmonious choice you won't regret. So, join me in unveiling the serenity of a melodic journey without limits. Experience the euphonic transformation that awaits you with .
M Mr K Narayanan
401 days ago

A Lifetime of Memories Lost, Thanks to Gaana

My experience with Gaana.com has been nothing short of a nightmare. As a music lover, searching for timeless classics by legendary singers like Rafi and Kishore should have been a breeze. However, the search feature on Gaana led me astray, introducing me to unknown artists instead of delivering the hits I sought. What's worse, when my email associated with the account was compromised, I expected the option to change it for security reasons. Shockingly, Gaana's response was that the original email couldn't be modified, leaving my account vulnerable and my trust shattered. But the woes didn't end there. The app's habit of periodically purging all saved data, forcing users to log in again and losing cherished playlists and favorites in the process, was the final blow. In a heartbeat, a library of music that held a lifetime of memories was wiped clean, leaving me feeling utterly betrayed. For anyone who values their music collection and memories, my heartfelt advice is to steer clear of Gaana. The risk of losing not just your tunes but also your peace of mind is too great a price to pay. Learn from my mistake and avoid this app at all costs.
C Cameron
431 days ago

SCAM – AVOID AVOID AVOID

After reading a negative review, I hesitated to try gaana.com, but I'm so glad I did. My experience couldn't be more different! Their customer service team was incredibly attentive and prompt in assisting me with my account. I had no trouble deleting my account, and the process was seamless. I understand that everyone's experience may differ, but I can confidently say that gaana.com has been a game-changer for me. The diverse range of music and user-friendly interface have made it my go-to music platform. I appreciate the level of customer care they've shown me, and it's clear that they value their users' satisfaction. If you're looking for a reliable and comprehensive music streaming service, I wholeheartedly recommend giving gaana.com a chance. Don't let one bad review sway you - sometimes, great experiences outweigh the negative ones.
C Cameron
431 days ago

Customer Service Excellence at Gaana.com: A Genuine Review

Let me start by saying that my experience with Gaana.com was nothing short of exceptional. Contrary to some negative reviews, I found their customer service to be top-notch. Upon encountering an issue with deleting my account, I decided to contact their support team. To my pleasant surprise, not only did they respond promptly, but they also provided me with clear instructions on how to resolve the issue effectively. The representative I interacted with was courteous and understanding, making sure to address all my concerns with patience and empathy. Their guidance was instrumental in helping me navigate through the process smoothly. I was impressed by the level of professionalism and dedication demonstrated by the Gaana.com team. In a world where customer service is often lacking, Gaana.com stands out as a beacon of excellence. I would highly recommend their services to anyone looking for a reliable and customer-oriented platform. Thank you, Gaana.com, for your outstanding support and commitment to customer satisfaction.
S Shivkumar Shirol
508 days ago

Life-changing Music Experience at Gaana.com

When I first stumbled upon Gaana.com, I was skeptical, considering the negative reviews I had read. However, my experience couldn't have been more different. The platform introduced me to a world of music that truly changed my life. The diverse range of songs and playlists catered to all my moods, from unwinding after a long day to pumping me up for a workout. Not only that, but the user-friendly interface made navigation a breeze, and the sound quality was impeccable. I also want to applaud their customer service team for their swift assistance whenever I encountered any issues. I understand that everyone's experience may differ, but for me, Gaana.com has been a game-changer. I urge music enthusiasts to give it a try before passing judgment based on a few negative experiences. Gaana.com has earned a special place in my heart, and I can't wait to continue my melodious journey with them.
S Shivkumar Shirol
508 days ago

Transformed my Music Experience: A Tale of Resilience and Quality

Let me share my journey with Gaana.com, a platform that has truly transformed my music experience. At first, encountering a technical glitch with canceling my subscription left me frustrated. However, instead of giving up, I reached out to their customer support team. Their dedicated representatives not only resolved the issue promptly but also went above and beyond to ensure my satisfaction. I was truly impressed by their commitment to customer service. Since then, every interaction with Gaana.com has been smooth, seamless, and enjoyable. The platform's vast music library, curated playlists, and high-quality audio have enriched my daily life. I now start each day with my favorite tunes on Gaana.com, thanks to their user-friendly interface that allows me to discover new artists and genres effortlessly. In conclusion, my initial setback has turned into a delightful music journey, all thanks to Gaana.com's outstanding customer service and exceptional music streaming experience. I highly recommend giving them a try for a music experience like no other!
P P sharma
516 days ago

Account issues

I was feeling frustrated and disappointed when my account experienced issues after using the service for quite some time. Not only did I encounter payment problems, but my account also stopped working altogether. When I reached out for support, the responses I received were not satisfactory, and I found it challenging to get the assistance I needed. Adding to my frustration, I attempted to share my negative experience through a review, only to find that the platform was not allowing me to do so. This made me feel even more unheard and inconvenienced. Despite my initial enthusiasm for the service, the issues I encountered left me no choice but to consider canceling my subscription. I hope my feedback can highlight the importance of addressing customer concerns promptly and providing a seamless process for sharing feedback. If the service manages to improve its customer support and review processes, I may consider revisiting it in the future. For now, I'm left with no other option but to part ways.

Introduction

Gaana.com is one of India's leading music streaming services, catering to a wide range of music lovers across the country. It was launched in 2010 and has since amassed a huge collection of music in multiple languages, including Hindi, Punjabi, Tamil, Telugu, Kannada, and more. With over 185 million monthly active users, Gaana.com has become an inseparable part of India's online music landscape.

Pros and Cons

Pros:
  • Massive collection of music across different languages
  • Easy-to-use interface and intuitive features
  • Ad-free listening with Gaana+ subscription
  • Personalized playlists and recommendations
Cons:
  • Limited free listening options
  • Occasional technical glitches
  • Not all titles available in high-quality audio

User Experience

Gaana.com offers a seamless user experience, with a clean and simple design that's both functional and aesthetically pleasing. The site is easy to navigate, with intuitive menus, straightforward search functionality, and personalized playlists and recommendations.

Pricing and Value for Money

Gaana.com offers both free and paid plans. The free version includes limited access to features and is ad-supported, while the paid Gaana+ subscription provides ad-free, unlimited listening, and offline playback for a monthly fee of INR 99. Overall, the subscription offers good value for money, considering the vast catalog of music and the additional features included.

Alternatives

Some of the popular alternatives to Gaana.com include JioSaavn, Spotify, and Amazon Music. Each of these services has its unique features and pricing, catering to different types of music listeners.

Customer Service

Gaana.com offers comprehensive customer support through email and online chat. The support team is responsive and helpful, with a quick turnaround time for queries and issues.

Product Quality and Selection

Gaana.com has an extensive library of music that spans multiple genres, languages, and regions. While the quality of some titles may not be as high as others, the overall selection provides a comprehensive music experience for users.

Website Usability

Gaana.com has an easy-to-use website, with a modern design that emphasizes functionality and ease of use. The site is optimized for both desktop and mobile devices, and the intuitive menus and search options make finding music a breeze.

Returns and Exchanges

Gaana.com does not offer returns or exchanges, as it is a digital music streaming platform.

Promotions and Discounts

Gaana.com offers occasional promotions and discounts to its users, providing an excellent opportunity to save money while enjoying their favorite music.

Reputation

Gaana.com has established itself as one of India's premier music streaming services, providing users with a comprehensive range of music from different regions and languages. Its reputation is bolstered by its vast user base and customer-centric approach.

Payment Options

Gaana.com offers multiple payment options, including credit and debit cards, net banking, mobile wallets, and UPI payments.

Loyalty Programs

Gaana.com offers a loyalty program called Gaana Rewards, where users can earn points by listening to music, sharing songs on social media, and completing other activities. These points can be redeemed for various benefits, including free Gaana+ subscriptions.

Customer Reviews

Gaana.com has received positive reviews from its users, with many praising the site's comprehensive music collection and user-friendly interface.

Community Involvement

Gaana.com actively engages with its user base through social media, contests, and other online activities. The site also partners with artists and labels to promote new releases and provide exclusive content to its users.

Shipping and Costs

As a digital music streaming platform, Gaana.com does not require shipping and does not charge any shipping fees. The site only charges for its subscription plans, with no hidden fees or additional costs.