Users Voice for Gabbwireless
22% users rated Poor
0% users rated Average
0% users rated Very Good
13% users rated Excellent
Rate Gabbwireless Coupons Store
| Sep 2022 | 5 | 1 | 1 | 4.1 | 2.2 | 1.8 |
|---|---|---|---|---|---|---|
| Oct 2022 | 1.4 | 1 | 1 | 3.9 | 1.4 | 2.8 |
| Nov 2022 | 1 | 1 | 1 | 4.1 | 1.1 | 2 |
| Dec 2022 | 5 | 5 | 5 | 5 | 5 | 5 |
| Mar 2023 | 1 | 1 | 1.5 | 3 | 1.3 | 5 |
| Line Chart for Rating of peer stores |
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Detailed Gabbwireless Review by Aisha Bachlani
Introduction
Gabb Wireless is a mobile phone service provider that was founded in 2018. The company's main focus is to provide parents with a safe phone alternative for their children. Gabb Wireless offers a wide range of mobile devices and phone plans that are designed to protect children and young adults from the dangers of unsupervised internet access.Pros and Cons
Pros:- Gabb Wireless offers a great selection of mobile devices that are specifically designed with children and young adults in mind.
- Phone plans are affordable and come with features that block unwanted content and messages.
- Calls and texts are unlimited with all Gabb Wireless phone plans.
- Gabb Wireless offers a variety of payment and financing options.
- Data plans are not available on Gabb Wireless.
- The device selection is limited to basic smartphones.
User Experience
Gabb Wireless is user-friendly and easy to navigate. The website is well designed and contains all the information users need to make an informed decision. Customers can purchase devices and plans online or visit one of their authorized retailers.Pricing and Value for Money
Gabb Wireless plans start at $19.99 for unlimited calls and texts with no data. The devices range from $40 to $100 depending on the features and capabilities. Overall, Gabb Wireless offers good value for money.Alternatives
Other companies that offer safe phone alternatives for children include Verizon's Just Kids plan, T-Mobile's Magenta Plan, and AT&T's Secure Family Plan.Customer Service
Gabb Wireless provides excellent customer service with prompt responses to inquiries and concerns. They also offer a 14-day return policy for their devices.Product Quality and Selection
Gabb Wireless offers a limited selection of basic smartphones, but they are high-quality and durable. The devices come with parental controls and settings that block unwanted content and messages.Website Usability
Gabb Wireless has a well-designed website that is easy to navigate. The site is organized and contains all the information customers need to make an informed decision.Returns and Exchanges
Gabb Wireless offers a 14-day return policy for their devices. Customers can return the device for a full refund if they are not satisfied.Promotions and Discounts
Gabb Wireless occasionally offers promotions and discounts on their devices and plans. Customers can check their website or social media pages for updated information.Reputation
Gabb Wireless has a good reputation for providing safe and reliable mobile devices and plans for children. Customers are satisfied with their products and services.Payment Options
Gabb Wireless offers a variety of payment options, including credit cards, PayPal, and financing through Klarna.Loyalty Programs
Gabb Wireless does not offer any loyalty programs at this time.Customer Reviews
Customer reviews on Gabb Wireless are mostly positive, with customers praising the company's products and services.Community Involvement
Gabb Wireless is involved in the community through various initiatives and programs that support education and child safety.Shipping and Costs
Gabb Wireless offers free standard shipping on all orders over $50. Expedited and international shipping is available for an additional cost.Gabbwireless Recent User Reviews
Duration
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Reviewer Name: Vikram R.
Review Submission Date: 2022-12-08
Review Title: This product is a literal disease.
Review Submission Date: 2022-12-08
Review Title: This product is a literal disease.
Review Description: This product is a literal disease.My child has been ostracized by his friends, and honestly my husand and I have been avoiding him too. It's corrupting him. I dont know where my son ends and the gabb begins anymore. Customer service hasnt answered a call in months. I think adoption needs to be seriously considered.
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Reviewer Name: Josh
Review Submission Date: 2022-12-04
Review Title: Read the fine print people
Review Submission Date: 2022-12-04
Review Title: Read the fine print people
Review Description: Read the fine print people! The phone experience was about what you would expect. It's a dumb phone, and it's fine, but the service and surcharges added up and it seemed very overpriced for what was on offer. I requested to cancel three months before the service was up. It ended up costing about $100 more to cancel than if I'd waited three months, as they continued charging for two months after the request plus an exorbitant cancellation fee. Next time, I'll just set up a phone on my own and use a decent cell provider that isn't a money grab.
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Reviewer Name: Jamie
Review Submission Date: 2022-11-14
Review Title: I had no idea I was walking into a 2…
Review Submission Date: 2022-11-14
Review Title: I had no idea I was walking into a 2…
Review Description: I had no idea I was walking into a 2 year contract. Everyday my daughter was getting spam calls. At some point she wasn't getting MY calls but any other spam call coming in. After a month we switched HOWEVER I now have to pay $150 to cancel and am getting hit with a tax charge over $50 AND they charged me a month when I already submitted to cancel before I got charged. WTH!!! Save your money as I'm out over $200 for a crappy service.
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Reviewer Name: Jose Luis Reygadas
Review Submission Date: 2022-11-04
Review Title: Bad service!
Review Submission Date: 2022-11-04
Review Title: Bad service!
Review Description: Purchase a watch for my son as a Xmas gift and it was a total waste of time. The gps feature did not update regularly or accurately defeating the whole purpose of having the watch in the first place. The. It stopped working altogether. When I called customer service they gave me the runaround and never got it resolved, yet every time I called they reminded me of the 2yr contact and early termination fee. Save your money and look for a better option.
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Reviewer Name: Jim
Review Submission Date: 2022-09-30
Review Title: Customer service is extremely poor…
Review Submission Date: 2022-09-30
Review Title: Customer service is extremely poor…
Review Description: Customer service is extremely poor especially compared to other companies like troomi. Phone promised third-party apps are coming soon, but has failed to deliver. Phone is outdated, and their competitors are able to offer better phones at cheaper prices. Highly recommend going towards troomi. A lot of people are very happier at that company.
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Reviewer Name: Srinivas Girigowda
Review Submission Date: 2022-09-14
Review Title: Gabb smart watch is piece of junk
Review Submission Date: 2022-09-14
Review Title: Gabb smart watch is piece of junk
Review Description: Gabb smart watch is piece of junk. On day 1 itself it says watch is hot and turned off. Putting it in charger says it's hot and turn off.Impossible to reach real human customer service rep.
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Reviewer Name: PN
Review Submission Date: 2022-09-12
Review Title: Billing is something to behold
Review Submission Date: 2022-09-12
Review Title: Billing is something to behold
Review Description: Billing is something to behold. We have one line with Gabb. There are multiple charges per month, and the amount(s) vary from month to month. Nothing like any of my other billing.
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Reviewer Name: Kristy
Review Submission Date: 2022-08-27
Review Title: Impossible to reach a real human…
Review Submission Date: 2022-08-27
Review Title: Impossible to reach a real human…
Review Description: Impossible to reach a real human person. Plan pricing is not transparent (was told my plan was $17.99 a month, but billing went from $22.04 and has crept up to $26.41). The location feature in the parent app never works.
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Reviewer Name: Chris Wiley
Review Submission Date: 2022-01-24
Review Title: Painless replacement of lost phone
Review Submission Date: 2022-01-24
Review Title: Painless replacement of lost phone
Review Description: Gabb phones are great! They fit the bill for what our teen should be doing with a phone. Coming home from a ski weekend, he lost his phone between the Uber and the baggage drop. The customer service rep, Nicole, could not have been nicer or more patient helping to resume our son's service on his replacement phone. Initially, we had technical issues with his first phone. We found their tech support to also be super polite and patient with us!. Hooray, Gabb!
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Reviewer Name: Chris Wiley
Review Submission Date: 2022-01-24
Review Title: Painless replacement of lost phone
Review Submission Date: 2022-01-24
Review Title: Painless replacement of lost phone
Review Description: Gabb phones are great! They fit the bill for what our teen should be doing with a phone. Coming home from a ski weekend, he lost his phone between the Uber and the baggage drop. The customer service rep, Nicole, could not have been nicer or more patient helping to resume our son's service on his replacement phone. Initially, we had technical issues with his first phone. We found their tech support to also be super polite and patient with us!. Hooray, Gabb!
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