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15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
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Review article published on: 10 Aug 2019

Last updated by on 09 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 5 5 5 5 5
Jan 2023 5 1 5 2.6 2 1.5
Feb 2023 5 5 4.1 5 1 5
Mar 2023 5 5 5 5 5 5
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Detailed Gaiaherbs Review by


Gaia Herbs is a leading online retailer of herbal supplements and natural homeopathic remedies. Established in 1987, the company is headquartered in Brevard, North Carolina, and offers a wide selection of high-quality botanical products designed to support holistic health and wellness. With a focus on using sustainable farming practices and organic ingredients, Gaia Herbs has become a trusted source for those seeking natural remedies for a variety of health concerns.


- Wide selection of herbal supplements and remedies - Use of sustainable farming and organic ingredients - Informative blog with helpful health and wellness resources - High-quality products - Fast and reliable shipping - Excellent customer service


- Some products may be more expensive than other natural supplement brands - Limited selection of essential oils - No loyalty program for recurring customers

User Experience:

Gaia Herbs offers an easy-to-navigate website that is user-friendly and well-organized. Customers can search for products by category or condition, and each product page provides detailed information on the ingredients, usage, and benefits of the product. The website also offers helpful resources such as a blog with educational articles on health and wellness, recipes, and a frequently asked questions section. The checkout process is straightforward, and orders are delivered promptly with reliable shipping.

Pricing and Value for Money:

Gaia Herbs offers a range of products at varying price points, with some products more affordable than other natural supplement brands. However, some of their more specialized or unique products may be more expensive. Overall, the quality of the products justifies the prices, providing good value for money.


There are several other reputable online retailers of natural supplements and herbal remedies that customers may also wish to explore. These include: - The Vitamin Shoppe - Puritan's Pride - Swanson Health Products - Nature's Sunshine

Customer Service:

Gaia Herbs offers excellent customer service, with a knowledgeable and friendly support team available to assist customers with questions or concerns. They also provide detailed information on their website regarding shipping, returns, and product information.

Product Quality and Selection:

Gaia Herbs offers a wide selection of high-quality herbal supplements and remedies, including capsules, powders, and tinctures. Their products are made with organic and sustainable ingredients, and their manufacturing process is certified by the USDA. They also conduct extensive testing on all of their products to ensure purity and potency.

Website Usability:

Gaia Herbs' website is clean and easy to navigate, with intuitive search functions and clear information about their products. The product descriptions are comprehensive, and the website features helpful blog articles on health and wellness-related topics.

Returns and Exchanges:

Gaia Herbs offers returns on unopened products within 60 days of purchase. Customers are responsible for the cost of return shipping, and refunds are issued upon receipt of the returned products.

Promotions and Discounts:

Gaia Herbs frequently offers promotions and discounts on their products, including sales and coupons available on their website.


Gaia Herbs has an excellent reputation within the natural supplement industry, and their commitment to sustainability and organic ingredients make them a trusted source for natural remedies.

Payment Options:

Gaia Herbs accepts all major credit cards, including Visa, Mastercard, Discover, and American Express. They also accept PayPal, Apple Pay, and Google Pay.

Loyalty Programs:

Gaia Herbs does not currently offer a loyalty program for recurring customers.

Customer Reviews:

Gaia Herbs has a high overall rating from customers, with many praising the quality of their products and excellent customer service. The website also features a review section where customers can submit feedback on individual products.

Community Involvement:

Gaia Herbs is committed to social and environmental responsibility, and they are involved in a number of initiatives related to sustainability and community outreach. They also donate a portion of their profits to various organizations supporting wellness and environmental causes.

Shipping and Costs:

Gaia Herbs offers a flat rate for standard shipping within the United States, with expedited shipping options available at additional costs. International shipping is also available at varying rates. Orders over a certain dollar amount may qualify for free shipping.