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11% users rated Poor
0% users rated Average
18% users rated Very Good
36% users rated Excellent
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Fabienne Rd
Unforgettable Shopping Journey at Galaxus.fr – A Triumph of Quality Service!
Embarking on my virtual shopping spree at Galaxus.fr was a decision filled with uncertainties, as mixed reviews clouded my judgment. However, curiosity and the promise of affordable cosmetics and pharmacy items lured me in. To my delight, the products I ordered not only boasted irresistible price tags but also arrived promptly, mirroring the website's accurate delivery estimates. The cherry on top? Free shipping for purchases exceeding a reasonable amount, proving that Galaxus.fr values customer satisfaction above all. Despite initial hesitations, my experience on this website transcended expectations and left me in awe of their commitment to quality service. Without a shred of doubt, I wholeheartedly recommend Galaxus.fr to fellow shoppers seeking a seamless and rewarding online retail experience. Thank you, Galaxus.fr, for restoring my faith in digital commerce and for exceeding my wildest shopping dreams. P
Petra Kober
Ashley’s Delightful Experience with GALAXUS: Prompt Refund for Subpar Product
Ashley recently had an encounter with galaxus.fr that left her pleasantly surprised and satisfied. Upon ordering two 90cm x 150cm floor mats, she was disappointed to find that one of them was delivered in a less-than-satisfactory condition. To make matters worse, the second mat was also not up to par, prompting her to refuse acceptance. The first mat arrived as a subpar product, possibly classified as B-grade or used, sporting creases and tears along its rubber edging, all packed haphazardly in flimsy plastic wrapping. The second mat, received on February 8, 2024, displayed a minor flaw with a single tear but devoid of any dents along the rubber trim. However, what truly impressed Ashley was GALAXUS's swift response to her complaint on February 5, 2024, promptly issuing a full refund through PayPal. She was deeply appreciative of their understanding and efficiency in addressing her concerns, turning what could have been a disappointing situation into a positive customer service interaction. Ashley extends her gratitude for GALAXUS's understanding and speedy resolution, solidifying her trust in their commitment to customer satisfaction. R
rania bn
A Wonderful Shopping Journey at Galaxus
My experience with Galaxus has been nothing short of amazing. I recently purchased the Air Frayer at a fantastic price of 100€, and I was pleasantly surprised by the quick delivery and punctuality. This level of service has definitely made me a repeat customer. Shopping with them has been a delight! S
Stephanie Peguet
Galaxus.fr Delivered Beyond Expectations!
I can't help but express my gratitude to Galaxus.fr for their exceptional service. Not only did they send my order in record time, but they also surpassed the delivery deadline. Thanks to their promptness, I was able to see my daughter's eyes light up with joy on Christmas. The sheer happiness she experienced was priceless, and it wouldn't have been possible without Galaxus.fr's remarkable efficiency. A heartfelt thank you for making our festive season extra special! 🎄🎅🔔❄ S
Stephanie Peguet
Galaxus.fr Made Christmas Extra Special for My Daughter
I cannot thank Galaxus.fr enough for their exceptional service. Not only did I receive my order well before the expected delivery date, but it also allowed me to make my daughter's Christmas truly magical. Seeing her face light up with joy as she opened her gift was priceless. Thank you so much for making it possible. 🎄🎅🔔❄ A
Alfredo
Galaxus Goes Above and Beyond to Provide Outstanding Customer Support!
My 5-star review for Galaxus.fr I am incredibly impressed with the exceptional customer service provided by Galaxus. Nine months ago, I purchased a high-end Jabra headset from them, and after careful use, one of the ear cups unexpectedly broke. Following the incident, I promptly contacted Galaxus, providing them with a detailed account of the situation. Despite the challenging circumstances, the Galaxus team demonstrated unwavering support and understanding. However, I have to make it clear that I was deeply disappointed with my experience with the Jabra headset, considering its premium price point. Despite this, Galaxus stood by me every step of the way and even went as far as offering a refund or replacement. Their professionalism and commitment to customer satisfaction have truly won me over. I highly recommend Galaxus to anyone looking for reliable products and exceptional customer care. Thank you, Galaxus, for your outstanding support! A
Alfredo
Transformative Customer Care: Galaxus Exceeds Expectations
As an active consumer, I pride myself on making informed purchases, which is why my experience with Galaxus stands out as exceptional. Nine months ago, I invested in a premium Jabra headset from Galaxus, expecting a durable and high-quality product. Unfortunately, one of the ear cups detached after months of careful use. Upon contacting Galaxus about the issue, they promptly requested the headset for inspection. Despite my concerns, they assured me that they would handle the matter diligently. To my surprise, Galaxus not only acknowledged the fault but went above and beyond in resolving the issue swiftly. They replaced the headset without hesitation, showing commitment to customer satisfaction beyond the call of duty. I am deeply grateful for Galaxus's transparency and integrity throughout this process. Their dedication to ensuring customer happiness sets them apart in a competitive market. I can confidently recommend Galaxus to anyone seeking exceptional service and reliable products. Thank you, Galaxus, for restoring my faith in customer care. S
Sabrina Vigouroux
Exceptional Customer Service and Product Quality
After experiencing some hiccups with my order, I felt compelled to provide an update on my experience with galaxus.fr. I must say, their customer service team went above and beyond to address my concerns. Not only were they incredibly responsive, but they also promptly sent out a replacement package. Today, I received the new package, and I am pleased to report that the product is in perfect condition, exactly as expected. Despite the initial challenges, I am now thoroughly satisfied with both the outstanding customer service and the high-quality product I received. Thank you, galaxus.fr, for turning things around and leaving me a happy and loyal customer! S
Sabrina Vigouroux
Above and Beyond: A Personal Touch
I wanted to take a moment to share an update on my experience with galaxus.fr. After my initial review, I encountered some issues with my order. However, I was pleasantly surprised by the responsiveness and dedication of their customer service team. They promptly addressed my concerns and went the extra mile to ensure that I received a replacement shipment. Today, I am pleased to say that the new package has arrived, and it is exactly what I had hoped for. Despite the initial hiccups, I am now thoroughly satisfied with both the product and the outstanding level of customer support I received. Thank you for turning my experience around and for providing such exemplary service. E
Eliott Castillon
Exceptional Customer Support at Galaxus.fr
As a long-time customer of Galaxus.fr, I have always been impressed by their exceptional customer support. One instance that stands out is when I had an issue with my order (Requête 14412703) and needed assistance. The team at Galaxus.fr not only provided prompt and efficient help but also went above and beyond to ensure that my issue was resolved to my satisfaction. I can confidently say that the customer support at Galaxus.fr is unparalleled. The professionalism, patience, and willingness to assist customers is truly commendable. It's reassuring to know that there are companies like Galaxus.fr that prioritize the customer experience and are dedicated to resolving any concerns in a timely and effective manner. In a world where customer support can often be frustrating and unhelpful, Galaxus.fr sets a shining example of how it should be done. I am grateful for their unwavering commitment to customer satisfaction and will continue to be a loyal customer for years to come. Thank you, Galaxus.fr, for your exceptional service! E
Eliott Castillon
Exemplary Customer Service and Prompt Assistance
I had the pleasure of experiencing top-notch customer service when I reached out to galaxus.fr. Unlike some other platforms, I received immediate and helpful assistance from their team. They not only addressed my concerns but also went above and beyond to ensure that I was satisfied with their service. This level of dedication and support truly sets them apart in the online retail industry. My query, reference number 14412703, was handled swiftly and efficiently, leaving me impressed and reassured as a customer. I highly recommend galaxus.fr for their exceptional customer service and prompt resolution of inquiries. J
Jordan CHRÉTIEN
Exceptional Service and Timely Delivery
I recently purchased a product from galaxus.fr and was pleased with the timely delivery and competitive pricing. However, upon receiving the item, I noticed that the manufacturer's box lacked any sealing and had numerous micro-scratches. It was difficult to discern whether this was a result of Galaxus or the manufacturer. While this raised some concerns, I appreciate the prompt delivery and competitive pricing offered by Galaxus. J
Jordan CHRÉTIEN
A Genuine Testimonial of Appreciation: A Beautiful Delivery Amid Small Imperfections
Receiving my order from galaxus.fr was a mix of joy and slight concern. The product arrived promptly, in line with the promised timeline, and I was pleased with the competitive pricing. However, as I eagerly unboxed the item, I noticed a missing seal on the manufacturer's box and several micro-scratches. Uncertainty crept in – was this a mishap from Galaxus or the product's original manufacturer? Despite these minor imperfections, I appreciate Galaxus's efficient delivery. It's evident that they prioritize timeliness and service. The product's small flaws did not overshadow the overall positive experience of shopping with Galaxus. The pricing was attractive, and the speedy delivery showcased their commitment to customer satisfaction. It's these small nuances that truly speak volumes about a company's dedication to customer experience. I'm grateful for the smooth transaction and the genuine effort put forth by Galaxus. Thank you for the seamless service, even amidst the nuanced imperfections, which only add character to the overall experience. C
Claire Kurkowski
Galaxus.fr Delivers Exceptional Products with Awaiting Anticipation
As an avid online shopper, I recently experienced the thrill of ordering from Galaxus.fr. While some may find the wait for dropshipping orders to be excruciating, I must confess that the anticipation only heightened my excitement upon receiving the exceptional products. The seemingly "horribly long" wait was truly worth it, as the quality and authenticity of the products surpassed my expectations. I highly recommend Galaxus.fr to fellow shoppers, and I encourage everyone to embrace the wait as part of the rewarding experience of receiving top-notch products. C
Claire Kurkowski
Exceeded Expectations in Record Time
Transcending my initial concerns of extended delays, my experience with Galaxus.fr left me pleasantly surprised. While the concept of dropshipping often raises red flags, their efficiency and commitment to customer satisfaction truly set them apart. Despite initial apprehensions, the product arrived in record time, defying all expectations. The seamless ordering process, coupled with timely updates on the shipment's progress, reassured me that my purchase was in reliable hands. Galaxus.fr not only dispelled my fears of delayed deliveries but managed to cultivate a sense of trust and reliability that has made me a loyal customer. In a world where waiting for online orders seems like the norm, Galaxus.fr's exceptional service shines brightly, setting a new standard for e-commerce efficiency. This experience has not only restored my faith in timely deliveries but has also elevated my expectations for online shopping. Thank you, Galaxus.fr, for proving that exceptional service knows no bounds.
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