Users Voice for Galeria
19% users rated Poor
0% users rated Average
0% users rated Very Good
33% users rated Excellent
Rate Galeria Coupons Store
| Sep 2022 | 5 | 2.7 | 4.4 | 5 | 1 | 3.7 |
|---|---|---|---|---|---|---|
| Oct 2022 | 5 | 5 | 4.4 | 1 | 1 | 2.5 |
| Nov 2022 | 5 | 1 | 2.7 | 5 | 1 | 3 |
| Dec 2022 | 5 | 5 | 5 | 2 | 5 | 5 |
| Mar 2023 | 2.4 | 4.9 | 4.6 | 5 | 1 | 1.8 |
| Line Chart for Rating of peer stores |
galeria.de
boomf.com
priceline.com
amiclubwear.com
gearbest.com
rakuten.com
Detailed Galeria Review by Aisha Bachlani
Introduction
Galeria.de is a one-stop online shop for all your fashion, beauty, and home essentials. Owned and operated by the German retail giant Galeria Kaufhof GmbH, the website offers an extensive array of products from over 1,000 well-known brands. Whether you're in search of the latest fashion trends, designer fragrances, health supplements, or home decor items, galeria.de has got you covered.Pros and Cons
Pros- Wide range of products to choose from
- Competitive prices and frequent sales
- Free shipping on orders over €49
- Easy returns and exchanges
- The website can be overwhelming for newcomers
- Some items may be out of stock
- Customer service can be slow at times
User Experience
Galeria.de offers a user-friendly interface with easy navigation. The homepage provides quick access to the main product categories, including fashion, beauty, home, and kids. The website's search function is efficient, allowing users to find exactly what they're looking for quickly.Pricing and Value for Money
Galeria.de offers competitive pricing for its products. The website also offers frequent sales and discounts, allowing customers to save even more money. Overall, galeria.de offers great value for money.Alternatives
Alternative online retailers for fashion, beauty, and home essentials include Zalando, Otto, and Amazon.Customer Service
Galeria.de offers customer service via email, phone, and live chat. However, some customers have reported long wait times when seeking assistance.Product Quality and Selection
Galeria.de carries a wide range of high-quality products from over 1,000 well-known brands. From exclusive designer fashion to affordable home decor, the website offers something for everyone.Website Usability
The Galeria.de website is user-friendly and easy to navigate. However, it can be overwhelming for newcomers due to the vast selection of products available.Returns and Exchanges
Galeria.de offers a 14-day return policy on all products. Customers can opt for an exchange or a refund.Promotions and Discounts
Galeria.de offers frequent sales and discounts on a variety of products, allowing customers to save money on their favorite items.Reputation
Galeria.de has a solid reputation, having been in business for over 140 years. The website is owned and operated by Galeria Kaufhof GmbH, a well-respected German retail company.Payment Options
Galeria.de accepts a variety of payment methods, including credit cards, PayPal, and Klarna.Loyalty Programs
Galeria.de does not currently offer a loyalty program.Customer Reviews
Galeria.de has a generally positive reputation among customers. Reviews highlight the website's extensive selection of products and competitive prices.Community Involvement
Galeria.de does not have a significant community involvement program in place.Shipping and Costs
Galeria.de offers free shipping on orders over €49. Standard shipping fees are €3.95 for orders below this threshold.Galeria Recent User Reviews
Duration
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Reviewer Name: D W
Review Submission Date: 2022-12-02
Review Title: Never using Galeria again
Review Submission Date: 2022-12-02
Review Title: Never using Galeria again
Review Description: Never using Galeria again. Half of my packages were damaged. They package glass in paper obviously it then arrives completely broken. To return they say I have to transport their stuff to DHL/post although it's super heavy and big packages. Worst service ever.
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Reviewer Name: Kourosh
Review Submission Date: 2022-12-02
Review Title: All positive +++
Review Submission Date: 2022-12-02
Review Title: All positive +++
Review Description: Because I have seen a lot of negative reviews here, I think it would be totally unfair if I don't write this, my first Trustpilot, review. I ordered my dream smartwatch from Galeria with an amazing sale price on Monday. I was worried because of all of these negative reviews here. However, I received it on Thursday. Everything was perfect. Thank you Galeria.
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Reviewer Name: Anh Nguyen
Review Submission Date: 2022-11-05
Review Title: The service is very very bad
Review Submission Date: 2022-11-05
Review Title: The service is very very bad
Review Description: The service is very very bad. I cannot imagine in Germany there is still this kind of service. I ordered online an armband and it never came. Now they asked me to pay, came also with Mahnung. The funny thing is I chose to pickup and pay in person. The second time, it came to pick up and paid. Then cam the Inkasso, asked me to pay again. They called to ask me to come to the shop and show them their bills. What a silly service! They cannot even think logically.
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Reviewer Name: Max
Review Submission Date: 2022-02-02
Review Title: Orders are canceled randomly
Review Submission Date: 2022-02-02
Review Title: Orders are canceled randomly
Review Description: Orders that are marked as "in Stock" are getting canceled without any reasons after a few days.
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Reviewer Name: Muhammad Nuruddin
Review Submission Date: 2021-11-05
Review Title: They sell same article that other…
Review Submission Date: 2021-11-05
Review Title: They sell same article that other…
Review Description: They sell same article that other seller sells, but with very high price. And If you want to change something, they deny to change it giving a reason. Very bad.
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Reviewer Name: Nibal Khabaze
Review Submission Date: 2021-03-19
Review Title: bad experience
Review Submission Date: 2021-03-19
Review Title: bad experience
Review Description: I ordered 5 bags there was a 50% sale on them,when the offer is ended around 5 days after my order, I received an email from them that my order had been canceled and I did not know the reason .. I opened the website and found that the bags that i choosed are still available in the store, but without the offer! !!! They gave me 5 euros as compensation for canceling my order but I do not want this 5 euros and I do not want to buy from them again because this is a deception. I advise you not to buy because you will waste your time.
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Reviewer Name: Shangchun Lin
Review Submission Date: 2021-03-03
Review Title: Alles in Ordnung
Review Submission Date: 2021-03-03
Review Title: Alles in Ordnung
Review Description: I bought a sport-watch. The price was the lowest I can find (15% lower than the second one, a bit fishy actually) without waiting for months. In the end, I received a well-packed watch in 3 working days. Very satisfied.
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Reviewer Name: Olaf 83
Review Submission Date: 2021-01-22
Review Title: How to build trust or not
Review Submission Date: 2021-01-22
Review Title: How to build trust or not
Review Description: Ordered, paid, got cancelled. But luckily i received a voucher as a compensation. 5€ for a 30€ order. Cheeky!
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Reviewer Name: Tong Liu
Review Submission Date: 2020-12-05
Review Title: bad experience
Review Submission Date: 2020-12-05
Review Title: bad experience
Review Description: bad experience
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Reviewer Name: David
Review Submission Date: 2020-12-02
Review Title: Fast delivery
Review Submission Date: 2020-12-02
Review Title: Fast delivery
Review Description: Fast delivery, packaging was also good and the product was as described.Prices for this product were reasonable looking forward to purchase again.
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