Game Reviews

Voted Good (4/5)

2367 Votes

14 Reviews

Vote Now

In the Video Game Store category

Pie-Chart Analysis

0% users rated Terrible
7% users rated Poor
14% users rated Average
0% users rated Very Good
79% users rated Excellent
Write a review
J Juan R.
58 days ago

Unforgettable Upgrade Experience at

Embarking on the journey to upgrade from my trusty PS4 to the coveted PS5 was a decision filled with excitement and anticipation. Choosing for this significant upgrade proved to be the best choice I could have made. Their seamless plan renove process not only met but exceeded my expectations. From the moment I initiated the upgrade process on their website to the final delivery of my new PS5, every step was executed flawlessly. The transparency and accuracy of information provided on their website were commendable, leaving no room for confusion or unexpected surprises. The commitment to delivering as promised was truly remarkable. Acquiring the PS5 through the plan renove program felt like a breeze, thanks to' efficient and customer-centric approach. The ease and convenience offered throughout the upgrade process reinforced my trust in their services. My overall experience with left an indelible mark, not just for the seamless upgrade but also for the exceptional customer service and reliability they demonstrated. I wholeheartedly recommend to anyone seeking a hassle-free and reliable gaming upgrade experience. Thank you,, for making this transition a truly memorable one.
J Jordi L.T.
69 days ago

A Passionate Advocate for Exceptional Customer Service

Embarking on my customer journey with, I encountered a customer service representative who left much to be desired. Initially, the interaction felt cold and indifferent, almost as if I was a burden rather than a valued customer. However, amidst this seemingly lackluster encounter, a remarkable transformation took place. As our conversation progressed, I witnessed a shift in the demeanor of the representative. What started as a lukewarm interaction blossomed into a heartfelt commitment to addressing my concerns. Despite the initial reservations, the representative's dedication to resolving my issue shone through, revealing a true advocate for exceptional customer service. Through their patience, understanding, and unwavering support, I felt heard, valued, and genuinely cared for. In a world where customer service can often feel impersonal and transactional, this experience stood out as a beacon of genuine care and empathy. I commend for fostering a culture where even the seemingly disinterested can evolve into passionate advocates for customer satisfaction. This journey reminded me of the power of empathy and dedication in transforming customer experiences. Thank you to the representative who, despite an initial demeanor that seemed aloof, ultimately showcased unwavering support and dedication.
I Iván del Pino Sánchez
692 days ago

It is a very cozy place and very nice…

⭐⭐⭐⭐⭐ From the moment I stepped into, I was enveloped in warmth and coziness. The ambiance made me feel right at home, and the friendly staff added an extra layer of comfort to the experience. However, I couldn't help but notice that the prices seemed a bit steep compared to the quality of the products. Despite this, the genuine kindness of the workers made a lasting impression. If there's one thing that could elevate the experience, it's a bit more attention to pricing and product quality. Nonetheless, the welcoming atmosphere and the genuine friendliness of the staff make a place worth visiting.
I Iván del Pino Sánchez
692 days ago

Experience Warmth and Elegance at

From the moment I stepped into, I was enveloped in a sense of coziness and charm that made my visit truly memorable. The friendly and welcoming staff added to the inviting atmosphere, creating a delightful customer experience. While the ambiance and service were impeccable, I found that the prices of the products were a bit on the higher side considering the quality on offer. I believe that a closer eye on pricing strategies could enhance the overall value proposition for customers. Despite this minor drawback, the warmth and elegance of left a lasting impression on me. I look forward to revisiting and enjoying the unique charm that this place has to offer.
M Maikel Freitas
758 days ago


Lifesaver for My Gaming Needs! I cannot express enough how grateful I am for the exceptional service I received from Recently, I found myself in a bit of a pickle with my gaming console in Madrid Sur. But, thanks to the amazing team at, my issue was resolved in the most efficient and friendly manner. The staff at truly went above and beyond to ensure that everything was perfect. It's not often that you come across a company that not only meets but exceeds your expectations. From the moment I walked in, I was greeted with warmth and professionalism, which instantly put me at ease. The level of expertise and dedication demonstrated by the team was truly impressive. They tackled the issue with enthusiasm and proficiency, making sure that I left with a fully functioning game console and a smile on my face. I am absolutely thrilled with the service I received from and would highly recommend them to anyone in need of gaming support. Thank you,, for being the lifeline for all my gaming needs! Gratefully,
M Maikel Freitas
758 days ago

Exceeding Expectations with Customer Service

I cannot express my gratitude enough for the exceptional service I received from When I encountered an issue at the Madrid Sur game store, their team went above and beyond to resolve it promptly and efficiently. The level of professionalism and dedication displayed throughout the entire process was truly remarkable. From the moment I reached out for assistance, I was met with a team of individuals who were not only knowledgeable but also incredibly helpful and understanding. Their attention to detail and willingness to assist me in every way possible made a significant impact on my overall experience. Thanks to the outstanding support provided by, my issue was swiftly resolved, and I was able to continue enjoying their products and services without any further interruptions. This level of customer care is truly commendable and sets a high standard for others to emulate. I wholeheartedly recommend to anyone seeking top-notch customer service and a seamless shopping experience. Their commitment to customer satisfaction is evident in every interaction, making them a standout choice for all gaming needs. Thank you,, for going above and beyond to ensure my satisfaction.
M Manuel Jesus Piris Casero
804 days ago

Deje en Game Plenilunio una Ps4 a…

When I needed to get my PS4 repaired, I turned to Game Plenilunio for help, and I'm so glad I did. The staff there provided top-notch service and fixed my console without any hassle. When I got it back, it was like brand new. The quality of the repair work was truly exceptional, and I couldn't be happier with the outcome. If you're looking for a place that offers excellent service and delivers results, Game Plenilunio is the way to go. Thank you for the fantastic service!
M Manuel Jesus Piris Casero
804 days ago

Exceptional Service at Game. Pl: A Customer’s Heartfelt Experience

Let me share my remarkable experience with Game. Pl. In need of repairs, I entrusted my beloved Ps4 to their experts at Game Plenilunio. The outcome? Simply outstanding. The level of service I received was beyond exceptional. From the moment I handed over my console to the time I received it back, the staff at Game. Pl displayed professionalism and expertise that truly impressed me. Their flawless repair work made my Ps4 feel like new again. What struck me the most was the genuine care and dedication they showed towards their work. It was evident that they treated my console with the utmost respect and attention to detail, ensuring that it was restored to the highest quality. Overall, I can't express enough gratitude for the top-notch service I received at Game. Pl. If you're looking for excellence, reliability, and a truly rejuvenated device, look no further than Game. Pl. They deliver nothing short of perfection.
J José Martin
876 days ago

Grandisimo personal

I was initially hesitant to reach out to for personal gaming advice, but I'm so grateful that I did. The team at truly exceeded my expectations with their knowledge, professionalism, and genuine passion for gaming. From the moment I walked in, I felt welcomed and valued. The staff took the time to understand my gaming preferences, offering personalized recommendations that perfectly aligned with my interests. Their enthusiastic approach made the entire experience enjoyable and memorable. Not only did they help me find the perfect gaming setup, but they also provided valuable insights and tips that have significantly enhanced my gaming experience. I couldn't be happier with the level of care and attention I received. I highly recommend to anyone seeking personalized gaming expertise. Their commitment to customer satisfaction is unparalleled, and I can't thank them enough for their outstanding service. Thank you,, for making my gaming dreams a reality. I am a customer for life!
J José Martin
876 days ago

Unparalleled Customer Service at

I recently had the pleasure of experiencing the grandisimo personal service at, and it completely exceeded my expectations. From the moment I entered the store, I was greeted with genuine warmth and enthusiasm. The staff members were incredibly knowledgeable and went above and beyond to assist me in finding the perfect gaming console for my needs. Not only did they patiently answer all of my questions, but they also took the time to provide me with valuable insights and recommendations. Their attention to detail and personalized approach made me feel truly valued as a customer. It was evident that they were passionate about gaming and genuinely cared about ensuring that I made an informed decision. The exceptional level of service I received at has made me a loyal customer for life. I cannot praise their team enough for their professionalism, friendliness, and dedication to creating an unforgettable shopping experience. Thank you,, for setting the bar high and redefining what it means to deliver grandisimo personal service.
902 days ago

Atencion exquisita y profesionslidad…

I can't say enough about my incredible experience with From the moment I reached out for assistance, I was met with nothing but exceptional service and professionalism. Cristina, Beltrand, Luis, and Jesus truly went above and beyond to ensure that I received the support I needed. Their attention to detail and unwavering dedication left a lasting impression on me. Not only did they address my concerns promptly, but they also provided me with valuable insights and guidance that truly enhanced my overall experience. Their expertise and genuine willingness to help made me feel valued as a customer. I have no hesitation in recommending to anyone seeking exceptional service and support. It's comforting to know that there are individuals like Cristina, Beltrand, Luis, and Jesus who are truly passionate about what they do and are committed to delivering an outstanding customer experience. Thank you,, for having such an amazing team. I am incredibly grateful for the exceptional service I received.
902 days ago

Exquisite Attention and Professionalism that Exceeds Expectations!

From the moment I stepped into, I was greeted with nothing but the utmost attention and professionalism. Cristina, Beltrand, Luis, and Jesus went above and beyond to ensure that my experience was nothing short of extraordinary. Their dedication to providing top-notch service truly stood out, making my visit not only enjoyable but memorable. I cannot thank them enough for their exceptional care and expertise. has undoubtedly gained a loyal customer in me, and I eagerly look forward to my next visit to experience their remarkable service once again.
E Elliott Dorta
959 days ago

Son los referentes en el mercado - The Ultimate Market Leaders As a dedicated customer of, I can confidently say that they are the epitome of excellence in the market. The impeccable service and outstanding offerings have truly set them apart as the leaders in their field. From the moment I engaged with, I was greeted with a level of professionalism and dedication that is unparalleled. Their commitment to providing top-notch service is evident in every interaction, making me feel valued and appreciated as a customer. Not only does excel in their service, but their product range is also a cut above the rest. The quality and variety of options available have never failed to meet my needs and preferences. Each purchase I've made has left me thoroughly satisfied, solidifying my trust in as the go-to platform for all my gaming needs. In a market filled with options, stands out as the true benchmark of excellence. Their consistency in delivering exceptional service and products has earned my unwavering loyalty. I wholeheartedly recommend to anyone seeking an exceptional gaming experience. For unparalleled service, superior products, and an overall outstanding experience, is undeniably the pinnacle of the market.
E Elliott Dorta
959 days ago

Exemplary Service and Industry Pioneers: A Review of

When it comes to customer service and reliability, stands out as true industry pioneers. From the moment I made my purchase, I was greeted with impeccable service that exceeded my expectations. Not only did they deliver quality products, but they also ensured that my entire shopping experience was seamless and enjoyable. What truly sets apart is their commitment to excellence. Every interaction with their team exudes professionalism and dedication to customer satisfaction. Their knowledge and expertise in the market make them the go-to choice for gaming enthusiasts like myself. It's evident that they are not just a company, but a team of passionate individuals striving to provide the best for their customers. I can confidently say that has set the standard for exceptional service in the industry. Their consistency and attention to detail have earned them a well-deserved reputation as leaders in the market. I wholeheartedly recommend to anyone in search of a reliable and enjoyable shopping experience. Thank you,, for being the epitome of excellence in your field.

Introduction is a popular online gaming retailer that offers a wide range of video games, consoles, accessories, and merchandise. As one of the largest gaming retailers in Spain, aims to provide an excellent user experience and value for money to its customers. This review will cover various aspects of the website, including pros and cons, user experience, pricing, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, and shipping costs.

Pros and Cons

One of the main advantages of shopping on is the extensive selection of video games and accessories available. The website offers a wide range of products from various platforms, including PlayStation, Xbox, Nintendo, and PC. Additionally, often provides exclusive offers and bundles, allowing customers to save money on their purchases. Furthermore, the website features a user-friendly interface and intuitive navigation, making it easy for customers to find their desired products. However, one drawback of shopping on is the pricing. Some customers have reported that the prices on are slightly higher compared to other online retailers. While the website occasionally offers promotions and discounts, these may not always be significant enough to compensate for the higher prices. Additionally, some customers have also experienced issues with the delivery process, including delays or damaged packages.

User Experience strives to provide a seamless and enjoyable user experience for its customers. The website features a clean and modern design, with clear categorization and search functionality. Users can easily navigate through different product categories, search for specific games or consoles, and filter results based on their preferences. The product pages provide detailed information, including descriptions, images, customer reviews, and related products, helping users make informed purchasing decisions.

Pricing and Value for Money

While offers a vast selection of gaming products, pricing is an area where some customers have expressed dissatisfaction. Compared to other online retailers, prices can sometimes be slightly higher. However, occasional promotions and discounts can help offset this difference. It is recommended for customers to compare prices across different platforms before making a purchase to ensure they are getting the best value for their money.

Customer Service places a strong emphasis on customer service and aims to provide prompt and reliable support. Customers can reach out to the support team via email, phone, or through their social media channels. However, some customers have reported delays in response time or difficulties in getting their issues resolved. Improvement in customer service response time and effectiveness would benefit the overall customer experience.

Product Quality and Selection offers a wide range of gaming products, including video games, consoles, accessories, and merchandise. The website features products from popular gaming brands, ensuring customers have access to a diverse selection. collaborates with reliable suppliers, which helps ensure the quality of the products. However, it is always recommended for customers to read product descriptions and customer reviews before making a purchase to ensure the desired quality.

Website Usability

The website is user-friendly and easy to navigate. The homepage provides clear sections for new releases, featured products, and promotions. Customers can easily browse through different product categories and use the search function to find specific items. The website's layout is visually appealing and optimized for both desktop and mobile devices, offering a consistent experience across platforms.

Returns and Exchanges has a returns and exchanges policy in place to ensure customer satisfaction. Customers can return or exchange products within a specified time frame if they are unsatisfied or received a defective item. However, it is important to note that certain restrictions may apply, such as the condition of the product or whether it is a digital download. It is recommended for customers to carefully review the returns and exchanges policy before making a purchase.

Promotions and Discounts frequently offers promotions and discounts on their website, allowing customers to save money on their purchases. These promotions can include discounted prices, bundle deals, exclusive offers, or seasonal sales. Subscribing to the newsletter or following their social media accounts is a great way to stay updated on the latest promotions and discounts.

Reputation has built a solid reputation as one of the leading gaming retailers in Spain. They have garnered a loyal customer base over the years due to their extensive selection of products and reliable services. However, occasional customer complaints regarding pricing, customer service, or delivery issues have been reported. Despite these occasional complaints, the overall reputation of remains positive.

Payment Options offers various payment options to cater to customer preferences. Customers can pay for their purchases using credit/debit cards, PayPal, or other secure online payment methods. The website ensures the protection of customer information and uses encryption technology to process payments securely.

Loyalty Programs has a loyalty program called "Game Elite" that rewards customers for their purchases. Members of the program earn points for every purchase made, which can be redeemed for discounts on future orders. Additionally, members receive exclusive offers, early access to promotions, and other benefits. The loyalty program enhances the value for money for frequent customers.

Customer Reviews

Customer reviews play an essential role in informing potential buyers about the quality and experience of a product or service. provides a platform for customers to leave reviews on products they have purchased. These reviews can assist other customers in making informed decisions by sharing personal experiences and opinions.

Community Involvement actively engages with the gaming community by participating in events, sponsoring gaming competitions, and collaborating with content creators. They also have an online forum where customers can interact with each other, share gaming experiences, and discuss various gaming topics. This community involvement helps foster a sense of belonging and connection among gaming enthusiasts.

Shipping and Costs offers various shipping options to accommodate different customer needs. The website provides details regarding estimated delivery timescales and associated costs during the checkout process. Shipping costs may vary depending on the destination, weight, and dimensions of the package. It is recommended for customers to review the shipping information before finalizing their orders to ensure clarity on costs and delivery times. In conclusion, is a popular online gaming retailer that offers a wide range of products for gaming enthusiasts in Spain. While the website provides a user-friendly experience and an extensive selection of gaming products, pricing and customer service are areas that could benefit from improvement. With a solid reputation in the gaming community, continues to cater to the needs and preferences of its customers.