Gamegear Reviews

Voted Poor (3/5)

125 Votes

9 Reviews

Vote Now

In the Gaming service Provider category

Pie-Chart Analysis

11% users rated Terrible
0% users rated Poor
0% users rated Average
11% users rated Very Good
78% users rated Excellent
Write a review
T tijn
377 days ago

Highly Impressed with GameGear.be: Prompt Delivery and Pristine Product

As a first-time customer of GameGear.be, I recently purchased the Logitech G413 SE keyboard, and my experience warrants a glowing 9/10 rating. Despite being a budget-friendly option, the keyboard impressed me with its overall functionality. Placing my order on March 7, 2023, I was delighted to receive the product merely two days later. Upon unboxing, I was pleased to find the packaging intact with no visible scratches, indicating a high level of care during transit. The Logitech G413 SE keyboard arrived in pristine condition, almost as if it were fresh from the factory. This attention to detail reflects GameGear.be's commitment to delivering products in top-notch condition. What stood out the most was the efficiency and speed of delivery, considering the small size of the company. The swift delivery process and the immaculate product presentation showcase GameGear.be's dedication to customer satisfaction. I commend them for their exceptional service and top-notch delivery quality. In conclusion, my experience with GameGear.be has been nothing short of impressive. From the seamless ordering process to the impeccable condition of the product upon arrival, I am thoroughly satisfied with my purchase. I highly recommend GameGear.be to anyone in search of reliable service and quality products.
D Daniel
767 days ago

A Perfect Blend of Quality and Service: My Tai-Hao Keycaps Experience

Navigating through the vast world of online shopping can often be a rollercoaster of highs and lows, but my recent encounter with gamegear.be was nothing short of exceptional. From the moment I placed my order for Tai-Hao Keycaps, I was met with a level of customer service that truly set a new standard. The speed at which my order was processed and dispatched was remarkable, leaving me pleasantly surprised by the promptness of delivery. Opening the package, I was greeted by a meticulously wrapped parcel, cushioned with ample foam to ensure the safety of my prized keycaps. It was evident that attention to detail was at the forefront of their operations. What truly sealed the deal for me was the attractive pricing offered by gamegear.be. Not only did I find the lowest prices for these keycaps in the EU, but the quality of the product exceeded my expectations. It was a win-win situation that left me not only satisfied but genuinely delighted with my purchase. However, no shopping experience is without its minor hiccups. I encountered a slight setback with the address book feature on the website, which resulted in a portion of my address being omitted from the package. Nevertheless, the resourcefulness of the postal service in my country and my swift action in resolving the issue ensured that it didn't overshadow the overall positive experience. As a friendly suggestion to gamegear.be, the incorporation of an "Address Line 2" field on the website could potentially prevent such occurrences in the future, especially for customers with longer addresses. This simple addition could streamline the ordering process further and mitigate any similar issues down the line. In conclusion, my journey with gamegear.be and their Tai-Hao Keycaps was a testament to the harmonious blend of top-notch customer service, competitive pricing, and a quality product. To the team at gamegear.be, I extend my heartfelt gratitude for a memorable shopping experience that has undoubtedly earned my loyalty. Thank you for setting the bar high in the realm of online retail!
J Joeri Zwamborn
825 days ago

Gamechanger: Gamegear’s Exceptional Customer Service

When I made a mistake with my order on gamegear.be, I was prepared for the worst. However, to my surprise, Gamegear's customer service team went above and beyond to rectify the situation. Not only did they refund me in full, but they also assisted me in placing the order for the correct product seamlessly. Thanks to Gamegear's understanding and prompt actions, I was able to get the item I truly wanted without any hassle. Their dedication to customer satisfaction truly sets them apart, and I am incredibly grateful for their exceptional service. If you're looking for a company that not only delivers great products but also prioritizes customer happiness, Gamegear is the way to go. I can't recommend them enough!
P Proxzor
895 days ago

Redeeming Quality Amidst Adversity: A Reflection on Gamegear.be

My heartfelt experience with Gamegear.be has been a rollercoaster of emotions. Initially, I faced a setback when the wrong product was delivered to me. Disappointed and frustrated, I reached out to the customer service team through emails, seeking a resolution. However, the silence that followed left me feeling ignored and disheartened. Despite these challenges, amidst the turmoil, a glimmer of hope emerged. I noticed a positive change on their website, indicating that they were taking corrective actions to prevent such errors in the future. This gesture, though subtle, showcased their commitment to improvement and customer satisfaction. While my journey with Gamegear.be may have started on a rough note, I choose to focus on this silver lining. It speaks volumes about a company willing to learn from their mistakes and evolve for the better. I appreciate the acknowledgment of shortcomings and the steps taken towards rectification. In the realm of customer service, challenges are inevitable, but how a company responds defines their character. Gamegear.be, amidst the initial misstep and the subsequent communication gap, has shown integrity and a willingness to grow. This resilience gives me hope for a brighter future interaction and fosters trust in their dedication to customer care. To anyone considering Gamegear.be, remember that in moments of adversity lies the potential for growth and transformation. Give them a chance to demonstrate their commitment to excellence, learn from their missteps, and emerge stronger. After all, it is in the face of challenges that true colors shine brightest.
R Rupertac
1154 days ago

A Life-Changing Experience with Gamegear.be’s Exceptional Service

My entire experience with Gamegear.be was nothing short of phenomenal. From their exceptional service to their incredible level of accommodation, every interaction left me in awe. The team went above and beyond to ensure that I felt valued as a customer, making me feel like my needs were always a top priority. Not only would I recommend Gamegear.be to others, but I can confidently say that my time with them has been truly life-changing. Their dedication to customer satisfaction is unrivaled, and I am grateful to have found a company that cares so deeply about their clients. Thank you, Gamegear.be, for providing such an outstanding service.
A Adrian
1350 days ago

Unparalleled Service and Support: A Testament to Excellence

My experience with gamegear.be has truly been exceptional, thanks to their unmatched customer service and efficiency. From the moment I reached out for assistance, I was met with professionalism and a genuine willingness to help. Bren, in particular, went above and beyond to ensure that my queries were not only resolved promptly but also with a personal touch that left a lasting impression. Their dedication to providing a well-sorted and reliable service is evident in every interaction. The team’s commitment to excellence is truly commendable, and it’s reassuring to know that such a high level of support is just a message away. I am grateful for the assistance I received and I want to extend my sincere appreciation to gamegear.be for their unwavering commitment to customer satisfaction. Keep up the incredible work!
U Uncle Ronald
1401 days ago

Life-Saver! Gfuel Delivery Was Lightning-Fast

I cannot stress enough how much gamegear.be came through for me. I ordered some gfuel, and to my surprise, it arrived at my doorstep in record time. Not only that, but they also included a complimentary drink with my order. The thoughtful gesture did not go unnoticed. It's the little things that make all the difference. I'm beyond impressed with their service and will definitely be a returning customer. Thank you, gamegear.be, for being a shining example of exceptional customer care!
J Jordan Tapazidis
1457 days ago

GameGear.be Transcends Borders: A Greek Gamer’s Quest

Embarking on a quest for the coveted Strike Pack FPS Dominator with mods, I stumbled upon GameGear.be. Intrigued by their offerings, I found myself at a crossroads, wondering if they could ship to Greece. After a series of disappointments with other sites, where refunds replaced anticipation, I reached out with trepidation. Would this be another dead end in my gaming journey? To my delight, GameGear.be not only ships to Greece but does so with efficiency and care. As I eagerly awaited my package, their customer service team provided updates, filling me with hope. The moment it arrived, I was awestruck by the seamless delivery process. The Strike Pack FPS Dominator was finally in my hands, a testament to GameGear.be's commitment to gamers worldwide. For those like me, navigating the complexities of online purchases, GameGear.be stands out as a beacon of reliability and dedication. Their willingness to cross borders and deliver dreams is unmatched. To my fellow gamers in Greece and beyond, fear not - GameGear.be will not only answer your questions but will also deliver joy to your doorstep. Thank you for transcending boundaries and making gaming dreams a reality, one package at a time.
A Ad
3208 days ago

A Gamer’s Paradise: Exceptional Product Variety, Lightning-Fast Delivery, and Stellar Customer Service!

Pardon me for getting straight to the point, but if you're a gamer like me, you'll understand the need for efficiency when it comes to getting your hands on the latest gear. gamegear.be nails it on all fronts - from their extensive range of products to their lightning-fast delivery and top-notch customer service. When I stumbled upon their website, I was blown away by the sheer variety they offered. Whether you're a PC enthusiast, console gamer, or a tabletop aficionado, they have something for everyone. The best part? Their products are all top-notch, ensuring that you get the best bang for your buck. Now, let's talk about delivery - I've never experienced anything quite like it. I placed my order and, to my surprise, it arrived at my doorstep in record time. Talk about efficiency! It's evident that gamegear.be values their customers' time and goes above and beyond to ensure a speedy delivery process. And last but certainly not least, their customer service is unparalleled. I had a few queries regarding my purchase, and their support team was not only prompt but also incredibly helpful. It's rare to come across a company that genuinely cares about its customers, but gamegear.be has certainly exceeded my expectations in this regard. In conclusion, if you're on the hunt for a reliable, efficient, and customer-centric gaming gear provider, look no further than gamegear.be. They've earned themselves a loyal customer in me, and I can't recommend them highly enough!

Introduction

Gamegear.be is a popular online retailer specializing in gaming peripherals, accessories, and merchandise. With a wide selection of products from leading brands, the website aims to provide gamers with a one-stop-shop for all their gaming needs.

Pros and Cons

  • Pros:
    1. Extensive selection of gaming peripherals and accessories.
    2. Competitive pricing and regular promotions.
    3. Responsive and user-friendly website.
    4. Positive customer reviews.
    5. Multiple payment options.
  • Cons:
    1. Limited community involvement.
    2. Occasional delays in shipping.

User Experience

Gamegear.be provides a seamless user experience, with a well-organized website layout and intuitive navigation. Users can easily find their desired products using the search function or by browsing through different categories. The website is mobile-friendly and ensures that customers can conveniently shop on the go.

Pricing and Value for Money

Gamegear.be offers competitive pricing for its products. The prices are often comparable or slightly lower than other online retailers. Additionally, the website frequently runs promotions and discounts, allowing customers to get great value for their money. With a good balance between price and quality, customers can trust that they are receiving products worth their investment.

Customer Service

The customer service at Gamegear.be is generally responsive and helpful. Customers can reach out to the support team via email or phone, and their inquiries are promptly addressed. However, there have been occasional reports of delayed response times or unresolved issues, which can be improved to enhance the overall customer experience.

Product Quality and Selection

Gamegear.be offers a wide range of high-quality gaming peripherals and accessories from renowned brands. Whether it's gaming mice, keyboards, headsets, or gaming chairs, customers can find products that suit their preferences and gaming needs. The website ensures that only genuine and reliable products are stocked, ensuring customer satisfaction.

Website Usability

The website is designed with user-friendliness in mind. It features a clean and modern layout, making it easy for customers to navigate and find their desired products. The search function is efficient, providing accurate and relevant results. Furthermore, the product descriptions and images are informative, helping customers make informed purchase decisions.

Returns and Exchanges

Gamegear.be has a fair returns and exchanges policy. Customers can return or exchange products within a specified timeframe, provided the items are in their original condition. The website provides clear instructions on how to initiate a return or exchange, making the process hassle-free for customers.

Promotions and Discounts

Gamegear.be frequently offers promotions and discounts to provide additional value to its customers. These promotions can include discounted prices, bundle deals, or free shipping offers. Customers can stay updated on the latest promotions by subscribing to the newsletter or following the website's social media accounts.

Reputation

Gamegear.be has built a solid reputation as a reliable and trustworthy online retailer. The website has garnered positive reviews from satisfied customers, praising the quality of products, competitive pricing, and excellent customer service. Its reputation in the gaming community contributes to its credibility as a go-to destination for gamers.

Payment Options

Gamegear.be offers multiple payment options to accommodate different customer preferences. Customers can make payments using credit/debit cards, PayPal, or bank transfers. The secure payment gateway ensures the safety of personal and financial information, instilling confidence in customers.

Loyalty Programs

Gamegear.be currently does not offer a structured loyalty program. However, the website occasionally rewards loyal customers with exclusive discounts or early access to new products. It would be beneficial for Gamegear.be to introduce a formal loyalty program to incentivize repeat purchases and enhance customer retention.

Customer Reviews

Customer reviews play a significant role in informing potential buyers about the reliability and quality of products and services. Gamegear.be provides a platform for customers to leave reviews for purchased items. These reviews help other customers make informed decisions and contribute to the overall trustworthiness of the website.

Community Involvement

While Gamegear.be has a dedicated customer base, its community involvement is relatively limited. The website could enhance its community engagement by hosting gaming events, sponsoring e-sports tournaments, or establishing partnerships with gaming influencers or organizations. Such initiatives would foster a stronger sense of community and increase brand loyalty.

Shipping and Costs

Gamegear.be ships orders to various countries and strives to deliver them in a timely manner. However, some customers have reported occasional delays in shipping, which can be improved. The website provides transparent shipping costs, which are calculated based on the destination and weight of the package. Customers can choose different shipping methods according to their preferences and urgency.