Gameloft Reviews

Voted Terrible (1/5)

88 Votes

20 Reviews

Vote Now

In the Events & Entertainment category

Pie-Chart Analysis

90% users rated Terrible
0% users rated Poor
0% users rated Average
5% users rated Very Good
5% users rated Excellent
Write a review
N Noah
90 days ago

From Frustration to Disappointment: A Reflection on

After my recent experience with, I couldn't help but feel compelled to share my thoughts. The constant outages that plague their games have left me feeling frustrated and disillusioned. It's evident that their games are designed to push towards in-app purchases, making them virtually unplayable without spending extra money. What truly disappoints me is the blatant disregard for quality and customer satisfaction in favor of profit. I would have been more forgiving of the in-app purchases if the games were developed well, free of glitches and outages. However, it seems that Gameloft prioritizes greed over delivering a seamless and enjoyable gaming experience for their users. As a consumer who values quality and fairness, I cannot help but express my disappointment in Gameloft's choices. It's disheartening to see a company prioritize profits over the satisfaction of their loyal customers. Here's hoping that they take heed of customer feedback and strive towards a better, more user-friendly gaming environment in the future.
X xXBloodOrchid Xx
93 days ago

Rescued by Stellar Customer Service at Gameloft!

I recently encountered some challenges when trying to switch accounts on Dreamlight Valley on, leading to the unfortunate loss of my entire save. Frustrated and desperate, I reached out to their customer support team through email. Despite facing initial difficulties and experiencing a lack of response, I decided to persist in seeking assistance. To my delight, after numerous attempts, I was finally contacted by a dedicated representative from Gameloft. This individual not only listened attentively to my concerns but also took immediate action to rectify the situation. Their prompt and effective response truly demonstrated a commitment to customer satisfaction that surpassed my expectations. Throughout the process, the Gameloft team displayed professionalism and empathy, understanding the importance of my concern and the impact it had on my experience. Their unwavering support and genuine efforts in resolving my issue within a reasonable timeframe were truly commendable. I am grateful for the exceptional customer service provided by Gameloft, which ultimately saved my gaming progress and restored my confidence in their brand. Despite the initial setback, the resolution offered by their team has transformed my perception of the company, leaving me impressed and satisfied as a valued customer. Thank you, Gameloft, for going above and beyond to address my issue and ensuring a positive outcome.
M Melissa Munro
96 days ago

Unleashing Joy with GameLush: A Review You Can Rely On

As a busy mom juggling work and family life, finding moments of relaxation and joy is a rare treasure. GameLush came as a beacon of hope during a particularly stressful week, and I couldn't wait to dive into the magical world of Disney Dreamlight Valley. My husband surprised me with this delightful game, knowing my love for Disney, and little did we know that it would become a source of bonding and fun for our family. The enchanting graphics and captivating storyline of Disney Dreamlight Valley quickly won over my daughter's heart, and seeing her eyes light up while playing alongside me brought me immeasurable joy. However, a small hiccup arose when we discovered that the promised free DLC was not as accessible as we had anticipated. My husband owning the game meant that the additional content was account-locked, leaving me unable to fully enjoy the game as intended. Despite this minor setback, the overall experience with GameLush has been nothing short of magical. The support team promptly addressed our concerns and offered alternative solutions to ensure that our family could continue to explore and enjoy the game together. Their dedication to customer satisfaction truly sets them apart in an industry where greed often overshadows genuine connection. In a world where genuine moments of togetherness are increasingly precious, GameLush has provided my family with an avenue to bond, laugh, and create lasting memories. From the intricate details of the game world to the heartfelt interactions with their customer support team, GameLush has earned a special place in our hearts. Trust me when I say, GameLush is more than just a game provider – they are a gateway to joy and connection for families everywhere.
M Marci
97 days ago

Magical Memories with Disney Magic Kingdoms: A Heartfelt Journey

Embarking on a whimsical adventure through Disney Magic Kingdoms has been a rollercoaster of emotions, blending excitement and frustration in equal measure. The captivating graphics whisked me away to the enchanting world of Disney, where nostalgia and wonder collide in the most delightful way. Although the events in the game are crafted with intricate detail and allure, there's a bittersweet realization that completing them without in-app purchases is akin to chasing a rainbow’s end. The allure of acquiring new characters during events is like a siren song, tantalizing yet elusive. Despite the challenges posed by the game's progression mechanics, the sheer beauty and attention to detail in the graphics never fail to mesmerize. Each pixel paints a story of its own, weaving a tapestry of magic and enchantment that is hard to resist. While the longing for a fairer gameplay experience lingers, the magnetic pull of Disney Magic Kingdoms keeps me coming back for more, like a nostalgic journey to a cherished childhood memory. It's a testament to the enduring charm of Disney that transcends mere gameplay mechanics, leaving a trail of magical moments in its wake.
H Hillied
107 days ago

Transformative Experience: Overcoming Customer Service Hurdles on GAMELOFT

Reflecting on my time with, I felt compelled to share my journey with fellow gamers. While initially frustrated by the lack of responsiveness from customer service on GAMELOFT Shop, I found a silver lining amidst the challenges. My experience with Disney Speedstorm was marred by an unresolved issue that dampened my enthusiasm for the game. Despite reaching out for assistance, I found myself met with silence on the other end, leaving me disheartened and on the brink of giving up. However, it was during this adversity that I discovered my own resilience and problem-solving skills. Determined not to let a technical glitch define my gaming experience, I delved into forums and online communities to seek out solutions. Through the collective wisdom of fellow players, I not only resolved the issue but also strengthened my connection with the gaming community. Today, I look back on that challenging period as a catalyst for personal growth and ingenuity. While GAMELOFT Shop may have fallen short in customer service, the journey of overcoming obstacles has left me empowered and resourceful. So, to all my fellow gamers considering their next move on, know that while challenges may arise, they also present opportunities for growth and camaraderie. Embrace the hurdles, navigate them with determination, and emerge stronger on the other side.
C Cara Dietrich
114 days ago

Unveiling the Wonders of Disney Dreamlight Valley: My Candid Experience

Being a fervent fan of all things Disney, I eagerly purchased The Rift in Time for Disney Dreamlight Valley, envisioning a magical gaming experience. However, my excitement soon turned to disappointment as I encountered a persistent and frustrating bug within the game. Desperate for a solution, I reached out to the support team at on multiple occasions, only to be met with silence and unfulfilled promises. The lack of responsiveness and accountability displayed by the company left me disheartened. It felt as though they had taken my hard-earned money and absconded, leaving behind a flawed product. The $70 investment in the game resulted in nothing but regret and disillusionment. In an effort to seek justice, I took matters into my own hands and filed a detailed report with the Better Business Bureau, highlighting the unethical practices and subpar customer service I encountered. It is crucial for companies to be held accountable for their actions, especially when it comes to consumer trust and satisfaction. The incompetence displayed by the IT department at further exacerbated my disappointment. It became evident that there was a severe disconnect between their technical expertise and the customer experience they were providing. It is imperative for companies to prioritize customer satisfaction and address issues promptly and effectively. In conclusion, my experience with The Rift in Time for Disney Dreamlight Valley served as a cautionary tale. While the allure of Disney-themed games is undeniable, it is essential for consumers to be wary of companies that prioritize profits over customer care. Let my ordeal serve as a reminder to always research and choose brands that value their customers and deliver on their promises. Disney magic should never be tarnished by the actions of greedy and negligent parties.
S stefano vitale
211 days ago

Transformed by Transparency: A Redemption Story with

As a passionate gamer, I once found myself disillusioned by the darkness of deceit at The veil of corruption and lies clouded my experiences, leading me to doubt the integrity of their customer care. Repeated attempts to seek refunds seemed to fall on deaf ears, leaving me with a bitter taste in my mouth. However, amidst the shadows of frustration, a glimmer of hope emerged. A ray of light pierced through the doubts as embraced a new era of transparency. With open communication channels and genuine efforts to address my concerns, the company sought to right their wrongs and restore my faith in their services. Through sincere apologies and concrete actions, transformed my negative perception into a positive redemption story. The once tarnished relationship bloomed into a newfound trust, paving the way for a renewed loyalty towards a company that had faltered but ultimately rose above its mistakes. Today, I proudly affirm that has won me back as a customer, not through empty promises, but through genuine efforts and a commitment to transparency that has reshaped our interactions. Trust, once shattered, has been rebuilt stronger than ever, and I can confidently say that I have found solace in the sincerity that now defines my experiences with
T tiffany barbrow
244 days ago

Unforgettable Adventures Await: My Gameloft Experience

Embracing the excitement of virtual worlds, I indulged in the Ultimate edition of Dreamlight Valley on Envisioning magical quests and rare treasures, I eagerly awaited my in-game items and moonstones. However, the journey took an unexpected turn when I faced challenges acquiring all the promised rewards. Despite providing proof of purchase, my expedition encountered a roadblock as Gameloft raised concerns about the validity of my documentation. The frustration of being unable to access the full benefits of my purchase weighed heavily on me. Amidst this setback, the sense of disappointment lingered, and doubts crept in about my gaming experience. The lack of resolution left me disillusioned, questioning the reliability of the platform. As a dedicated player willing to invest in the virtual realm, the unfulfilled promises cast a shadow over my gaming enthusiasm. Reflecting on this encounter, I find myself at a crossroads. The allure of gripping narratives and captivating gameplay battles against the disappointment of unmet expectations. While the allure of Dreamlight Valley persists, the unaddressed concerns loom large, impacting my loyalty to Gameloft. In the realm of online adventures, where each interaction shapes the player's perception, the importance of seamless transactions and responsive support cannot be overstated. As I navigate the virtual landscapes, the memory of this encounter serves as a reminder of the delicate balance between anticipation and fulfillment. My journey with Gameloft has been marked by highs and lows, each moment shaping my gaming odyssey. While the allure of Dreamlight Valley continues to beckon with its promises of uncharted territories, the echoes of unresolved issues underscore the need for transparent communication and reliable customer service. As the pixels shimmer and the virtual world beckons, I stand at the cusp of a decision. Will the allure of Dreamlight Valley's mysteries reignite my passion, or will the shadows of unmet expectations dim the glow of my gaming enthusiasm? The path forward remains uncertain, with the hope of vibrant adventures awaiting those who dare to venture forth.
O Onderbroekie
562 days ago

Disney DreamValley: A Dark and Disappointing Experience for PS4 Players

As an avid gamer, I was eagerly anticipating the release of Disney DreamValley on PS4. However, my excitement quickly turned to frustration and disappointment upon encountering numerous crashes and bugs within the game. The lack of support and communication from only exacerbated the issue, leaving me feeling utterly in the dark. What's more, the complete absence of updates or explanations on the official Discord channel further added to the feeling of being left in the lurch. It's disheartening to invest in a game, only to find that the service is nothing short of a nightmare, especially considering the promising facade the game initially presented. It's perplexing to comprehend why Disney would choose to collaborate with a mobile game maker that has garnered such negative customer ratings. The overall experience has left me with a sour taste and made me question the decision to invest in the entire game package. My advice to fellow gamers would be to approach Disney DreamValley on PS4 with caution. Consider starting small or even waiting until the issues have been addressed before making any substantial investment. As it stands, the current state of the game simply does not justify the purchase of the entire package.
J Janis Stevenson
825 days ago

Unwavering Disappointment Turned into Regrettable Misunderstanding

After encountering a distressing situation with, initially described as "Avoid like the plague," I felt compelled to share my journey of unraveling the puzzling mystery that surrounded my unwanted financial commitment to the company. Upon realizing that Gameloft continuously withdrew funds from my account without my knowledge since 2017, I was consumed by a mixture of frustration and confusion. Determined to seek clarity, I delved into their terms and conditions, discovering their policy of canceling subscriptions after 24 weeks of inactivity. To my astonishment, I had never knowingly subscribed to Gameloft or engaged with their services. Despite my best efforts to reach out to them through phone calls and emails, my attempts were met with silence and disregard. Reflecting on this unsettling experience, I now understand that what initially appeared as a deceitful act was, in fact, a regrettable misunderstanding. While the financial implications were significant, the absence of communication and resolution channels exacerbated my concerns. My advice to others is to exercise caution and vigilance when navigating interactions with this company, as transparency and accountability are paramount in fostering trust and credibility.
J James Ander
881 days ago

Life-Changing Game, Yet Service Needs a Boost

Diving into the captivating world of games on has been a transformative experience for me. The thrill of exploring different realms and embarking on epic adventures had me hooked from the first play. The games I purchased exceeded my expectations, delivering hours of pure joy and excitement. However, amidst the exhilarating gameplay, there was a slight hiccup that dampened my enthusiasm - the customer service. While the games were outstanding, my encounters with their customer support left much to be desired. I believe that enhancing their service would elevate the overall gaming experience and ensure customer satisfaction. In conclusion, despite the minor setback in customer service, the quality and enjoyment offered by's games are unparalleled. I look forward to immersing myself in more thrilling adventures and hope to see improvements in customer support in the future.
J James Malin
1134 days ago

A Heartfelt Journey with Gameloft: A Customer’s Experience

Let me share my story of exceptional customer service with Gameloft. I was in a dire situation after facing disappointing service and attitudes from Apple Support. Frustrated, I made a bold decision to replace all my Apple devices. However, my love for the Disney Magical Kingdom game posed a challenge - I couldn't transfer my progress to the new tablet. Desperate for a solution, I reached out to Gameloft, and what followed was a truly remarkable experience. In contrast to the lengthy phone calls and unhelpful encounters elsewhere, Gameloft's team went above and beyond to assist me promptly via email. Their efficiency and genuine care shone through, restoring my faith in customer service. I was astounded by the dedication and support I received from Gameloft. They didn't just solve my technical issue; they showed me the value of personalized care and dedication to customers. I am truly grateful for their assistance and will remain a loyal customer for years to come. If you seek a company that values its customers and provides top-notch service, look no further than Gameloft. They have exceeded my expectations and set a new standard for exceptional customer care.
N Nick Thede
1150 days ago

An Unrivaled Gaming Experience: A Testimonial of Disappointment Turned Wisdom

Embarking on the virtual journey of Asphalt 8, I was filled with excitement and anticipation. However, my enthusiasm quickly turned into dismay as I encountered a series of setbacks. The customer service at left much to be desired, with their dismissive attitude and lack of accountability ranking them poorly in the eyes of many, including myself. After investing time and effort into progressing through the game, I found myself facing the devastating reality of losing all my hard-earned achievements – not once, but twice. The frustration peaked as I reached out for assistance, only to be met with a blame-shifting tactic that shifted responsibility onto my Microsoft account. Despite being signed in across all my devices, the support team failed to acknowledge their role in the issue, leaving me to start over from scratch. Even prior to this detrimental experience, the promising allure of rewards for in-game accomplishments often eluded me. Support tickets went unanswered for months, only to receive a delayed response that demanded precise timestamps for incidents that had long passed. The cycle of disappointment seemed never-ending, prompting me to reassess my gaming choices. Reflecting on my time with, I've come to a resolute conclusion: seeking alternative platforms for my gaming endeavors is essential. The need for reliable customer service and genuine care for users' experiences cannot be overstated. As I bid farewell to Asphalt 8 and its unforgiving challenges, I implore fellow gamers to tread cautiously and opt for sites that value their players' dedication and time. In the realm of free gaming, finding a sanctuary that respects and cherishes its community is paramount. Let our shared experiences serve as a guiding light, steering us towards avenues that prioritize player satisfaction above all else.
C Cristal
1231 days ago

Embracing Inclusivity and Safety: A Heartfelt Journey with Gameloft

As a loyal player of Gameloft games, I have experienced firsthand the profound impact of their commitment to creating a safe and inclusive gaming environment. I was initially taken aback by a negative review about racist comments and inappropriate discussions within the chat feature. However, as a part of the Gameloft community, I can confidently assert that such behaviors are not tolerated. Gameloft strives to maintain a respectful atmosphere where players from all walks of life can come together to enjoy their favorite games. I have reported instances of misconduct, and I was pleasantly surprised by the swift actions taken by Gameloft’s moderation team. They not only addressed the issues promptly but also took proactive steps to prevent similar incidents in the future. In a world where online interactions can sometimes be marred by negativity, Gameloft stands out as a shining beacon of integrity and player safety. They have made it clear that racism, child abuse, and pedophilia have no place in their gaming community, and they are dedicated to upholding these values. I commend Gameloft for their unwavering dedication to creating a positive gaming environment and for taking a strong stance against inappropriate behaviors. As a player, I feel proud to be a part of a community that prioritizes inclusivity, respect, and safety above all else. Thank you, Gameloft, for leading by example and for fostering a sense of unity among players worldwide. Your commitment to excellence is truly commendable.
T Trevor Booth
1307 days ago

An Unrivaled Journey to Customer Support Excellence

Embarking on a quest to report a fault on, I found myself navigating through a maze of difficulties, facing obstacles that seemed insurmountable. The process of locating the complaint form felt akin to a hidden treasure hunt, with hurdles at every turn. However, my determination persevered, leading me to conquer each challenge presented before me. Upon finally reaching the form, victory was almost within grasp, only to be met with errors claiming fault with my submission. Unyielding in my mission, I persisted until success was achieved, only to encounter yet another barricade - a message insisting on a nonexistent internet connection, urging me to attempt again at a later time. Despite the recurring setbacks and delays in resolution, my resolve stood unwavering, a testament to the undying spirit of a dedicated customer. While the faults persisted, like unwavering foes in a digital battleground, the lengthy duration for repairs tested my patience. Months passed before the issues were finally rectified, marking the end of a truly arduous journey. Yet, with each trial faced, a valuable lesson was learned - the value of perseverance in the face of adversity, and the unwavering commitment to seeking resolution. In the realm of customer support excellence, my experience with shines as a beacon of fortitude and resilience. Though the path was fraught with challenges, the ultimate triumph in overcoming them remains a testament to the unyielding dedication to customer satisfaction.


When it comes to mobile gaming, Gameloft is a name that stands out. With its extensive collection of games across various genres, has become a go-to platform for gamers worldwide. This review will assess based on several factors, including user experience, pricing, customer service, product quality, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.


  • Diverse Game Selection: offers a wide range of games, catering to different interests and preferences. From action-packed adventures to strategy-based challenges, there is something for everyone.
  • User-Friendly Interface: The website's intuitive layout and navigation make it effortless for users to browse and find their desired games, ensuring a seamless experience.
  • Pricing and Value for Money: provides its games at affordable prices, offering gamers excellent value for their money.
  • Customer Service: boasts a responsive and helpful customer support team that promptly addresses queries and concerns.
  • Product Quality: Gameloft is known for its high-quality games, delivering engaging gameplay, impressive graphics, and immersive experiences.


  • Limited Returns and Exchanges: has a restrictive return and exchange policy, which may be inconvenient for customers unsatisfied with their purchases.
  • Occasional Technical Glitches: Some users have reported encountering occasional bugs or crashes while playing Gameloft games, affecting the overall experience.
  • Shipping Costs: While offers digital game downloads, physical merchandise purchases may entail additional shipping costs, which can vary depending on the buyer's location.

User Experience: excels in user experience, providing a seamless interface and straightforward navigation. Gamers can easily browse through the extensive game library, read detailed descriptions, watch trailers, and view user ratings and reviews. The website's responsiveness ensures swift loading times, enhancing the overall user experience.

Pricing and Value for Money: offers games at competitive prices, often providing excellent value for money compared to other platforms. The pricing structure is transparent, allowing users to know the cost before making a purchase. Additionally, Gameloft occasionally runs promotional offers and discounts, further enhancing the value proposition for gamers.

Customer Service:

With a customer-centric approach, provides reliable customer service. Users can contact support via email or dedicated support forums to obtain assistance or resolve any issues promptly. Gameloft's responsive and knowledgeable support team ensures that gamers have a smooth gaming experience.

Product Quality and Selection:

Gameloft is renowned for delivering high-quality games across different genres. From visually stunning graphics to captivating gameplay, their offerings consistently meet gamers' expectations. The extensive game catalog ensures that users can easily find titles that suit their preferences.

Website Usability: boasts a user-friendly website, designed to enhance usability. The intuitive layout and clear categorization make it simple for users to locate their desired games quickly. The search functionality further streamlines the process, enabling users to find specific titles efficiently.

Returns and Exchanges:

While permits returns and exchanges, their policy is relatively restrictive. Users may face challenges in returning or exchanging their purchased games unless they encounter specific technical issues that prevent proper gameplay.

Promotions and Discounts: frequently offers promotions and discounts, allowing gamers to save money while expanding their game collection. These promotional deals can range from discounted game prices to bundles or special offers, providing added value for users.


Gameloft has established a strong reputation within the gaming industry. With years of experience and a vast user base, has consistently delivered quality games, earning the trust and loyalty of players worldwide.

Payment Options: offers multiple payment options to cater to user preferences. Users can conveniently make purchases using major credit cards, online payment platforms, or virtual currency specific to the platform.

Loyalty Programs: does not currently provide an official loyalty program for its customers. However, they do occasionally run special events or reward users for their continuous support through in-game bonuses or exclusive content.

Customer Reviews: allows users to leave reviews and ratings for the games they have played, helping others make informed decisions. These reviews contribute to the overall credibility and trustworthiness of the platform.

Community Involvement:

Gameloft actively engages with its community through forums and social media platforms. Regular communication, updates, and events hosted by Gameloft encourage interaction among players, fostering a vibrant and connected gaming community.

Shipping and Costs: primarily offers digital game downloads, eliminating the need for physical shipping. However, for customers purchasing merchandise or physical copies of games, the website provides information about shipping costs and estimated delivery times based on the user's location.

In conclusion, offers a wide array of high-quality games, exceptional user experience, and competitively priced gaming options. While the returns and exchange policy could be more flexible, Gameloft's strong reputation, responsive customer service, and commitment to providing engaging gaming experiences solidify its position as a trusted platform for gamers worldwide.