Gamerholic Reviews

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13 Reviews

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0% users rated Poor
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8% users rated Very Good
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T Tom Fair
97 days ago

Overcoming Challenges with Patience and Faith in Customer Service: My Gamerholic Journey

Embarking on my gaming accessories quest, I stumbled upon with high hopes, only to face a rollercoaster ride of backorders and miscommunications stretching over 18 long months. Despite the hurdles, I held onto a glimmer of hope. As I navigated through silence and disappointments, the team's lack of proactive communication tested my patience. However, when I bravely voiced my concerns about canceling an order, they offered store credit. Being hopeful, I agreed, leading to another series of setbacks including fake tracking numbers and incorrect items. In a moment of acceptance, I offered to keep the erroneous shipment, willing to pay for the missing items. Alas, the cycle of fake tracking numbers continued, stretching my faith for another 3 months until I sought a refund for the extra payment. Navigating through this labyrinth of errors and missteps, the promised refund for the unfulfilled backorder remained elusive, hidden behind a curtain of delays and promises to follow up. Despite the frustrations and disappointments along the way, I chose to persevere, believing in the possibility of resolution. While my journey with Gamerholic may have been tumultuous, filled with challenges and unmet expectations, it served as a poignant reminder that resilience and patience can pave the way for resolution. As I reflect on my experience, I acknowledge the importance of transparent communication and reliable service in fostering trust and loyalty. To those seeking gaming products, while my journey may not have been seamless, I implore you to weigh the risks and benefits carefully. For every setback, there lies an opportunity for growth and improvement. Let my story be a cautionary tale, a reminder to choose wisely and prioritize customer service above all else.
R ren master
99 days ago

Exceptional Service and Fast Shipping at Truly Delighted Me!

As someone always on the lookout for the latest games, my experience with was nothing short of extraordinary. I placed an order on the 27th of December, excited to get my hands on some new releases. Although a tracking number was provided promptly, I encountered a slight hiccup with tracking, which was quickly rectified after reaching out to their customer service team. Despite the holiday rush and potential delays, the team at went above and beyond to ensure my order was processed efficiently. I was impressed by their swift response and dedication to customer satisfaction. In contrast to some negative reviews I had come across, my order arrived on time and in perfect condition – exceeding my expectations. From the seamless ordering process to the timely delivery, every step of my experience with showcased their commitment to quality service. Their professionalism and prompt communication truly set them apart in the online gaming industry. I couldn't be happier with my purchase, and I highly recommend to fellow gamers looking for a reliable and trustworthy online retailer. Thank you,, for your exceptional service – I will definitely be a returning customer!
M Michelle
111 days ago

Transformative Experience with Gamerholic: A Testimonial of Resilience and Redemption

Embarking on a journey with Gamerholic was not without its challenges, but through perseverance and patience, I discovered a silver lining that shone brightly amidst the initial setback. Despite a hiccup in the delivery process, the team at Gamerholic showcased their unwavering commitment to customer satisfaction by swiftly addressing my concerns. After a seemingly endless wait for my packages, which were intended as Christmas presents, I found myself disheartened by the delays and discrepancies in communication. However, upon reaching out for assistance, Gamerholic's team responded promptly and resolved the issue with utmost professionalism. While the road to resolution was not without its bumps, the remarkable turnaround in their service left me pleasantly surprised and reaffirmed my trust in their dedication to customer care. The subsequent receipt of my items, albeit later than expected, carried with it a sense of redemption and satisfaction. In a world where online experiences can sometimes fall short of expectations, Gamerholic has proven to be a beacon of integrity and reliability. This transformative encounter with Gamerholic has not only restored my faith in online retailers but also highlighted the importance of resilience and redemption in fostering lasting customer relationships. Thank you, Gamerholic, for turning a challenging situation into a valuable lesson in trust and goodwill. Your commitment to excellence and customer satisfaction has indeed left a lasting impact, and I look forward to future engagements with renewed confidence and optimism.
J Jessica cee
127 days ago

Exemplary Customer Service and Quality Products – A Genuine Testimonial for Gamerholic

I am beyond impressed with the exceptional customer service and top-notch products I received from Gamerholic. I recently placed an order for a puzzle and puzzle mat through their website, eagerly anticipating their arrival. However, when there was a delay in the tracking information, I reached out to their team for an update. To my delight, the customer service representatives at Gamerholic were not only prompt in their responses but also incredibly understanding of my concerns. They explained the situation with transparency and reassured me that they were working diligently to resolve the issue. This level of professionalism and dedication truly set them apart in the industry. Despite the initial delay, I was pleased to receive my order well-packaged and in perfect condition. The quality of the products exceeded my expectations, further solidifying my trust in Gamerholic as a reputable online retailer. The attention to detail and care taken in handling my order did not go unnoticed, and I am grateful for such a positive shopping experience. I highly recommend Gamerholic to anyone in search of a reliable and customer-centric company. Their commitment to excellence and passion for delivering top-quality products shine through in every interaction. Thank you, Gamerholic, for your outstanding service and for going above and beyond to ensure customer satisfaction.
J Joshua
130 days ago

Transformed My Gaming Experience with Professionalism and Care

When I stumbled upon GamerHolic, I was thrilled to preorder a coveted Pokémon TCG product. Unfortunately, the excitement soon turned sour as weeks passed without any shipping updates. Frustrated, I reached out to customer service, only to receive automated responses that led me in circles. This lack of communication left me feeling disappointed and unheard. Despite my initial disappointment, I decided to take matters into my own hands and filed a claim with PayPal. To my relief, the issue was swiftly resolved, and I received a full refund. While my experience with GamerHolic had its challenges, it ultimately taught me the value of transparency and accountability in customer service. Although my journey with GamerHolic had its bumps, I appreciate the lessons learned and the importance of reliable communication and timely updates. Through perseverance and determination, I managed to navigate a challenging situation and emerge with a newfound appreciation for companies that prioritize customer satisfaction. In conclusion, my experience with GamerHolic was a rollercoaster of emotions, but it ultimately underscored the significance of professionalism and care in the gaming industry. As I continue my gaming journey, I will remember the importance of transparency and accountability, values that every reputable company should uphold.
K Ken
156 days ago

Perseverance and Dismay: A Review of an Online Purchase Journey

Embarking on an online shopping experience with high hopes only to be met with disappointment can be disheartening. My recent encounter with left me feeling frustrated and disenchanted. After eagerly placing an order, my excitement soon turned to dismay as days turned into weeks, and weeks into months without any sign of my purchase or even a simple communication. To add salt to the wound, I was shocked to discover an unjustified $60 shipping charge on my card statement. The subsequent back-and-forth with both Australia Post and the customer support team yielded no fruitful results, leaving me stranded in a sea of unanswered inquiries and unfulfilled promises. As my patience wore thin, I found myself contemplating reaching out to the Commerce Commissions in a last-ditch effort to seek resolution. This ordeal has undoubtedly been a test of patience and resilience, marking it as one of the most disappointing online shopping experiences I've encountered in recent memory. Despite the setbacks faced, I remain hopeful that my pursuit of justice will not be in vain. My journey serves as a cautionary tale for others navigating the vast landscape of online retailers, urging them to proceed with vigilance and discernment. While my trust may have been shaken, my resolve to advocate for fair consumer practices remains unwavering.
S snoopdoggos
173 days ago


My review for Do not use. Otherwise purchase at own risk. Recently purchased just under $1k worth of goods. Took two weeks to get tracking numbers which never worked. On the third week threatened to report them to higher authorities & get my bank involved (paid with visa buyer protection). Don't even think about paying these guys without any protection such as paypal or visa/ mastercard. I just wish I read everyone else's experience before placing my order to avoid the stress & frustrations. Sounds like this is common practice for this guy. I say this guy because I am almost confident it's a one man show. His contact hours are 6-10pm during the week (after normal work) & 2-6pm on Saturday. The customer service defers to "management" alot but I'm sure it's a bunch of BS like the rest of their shady practices.
S selakforn
190 days ago

Unboxing Joy: My Experience with

When I stumbled upon, I couldn't help but be a little skeptical amidst the sea of online gaming stores. However, my recent purchase of The Witcher Old World Deluxe Edition has transformed me into a staunch advocate for this site. Living in New Zealand, receiving packages can often be a hassle, but to my pleasant surprise, I had the deluxe board game in my hands on Wednesday, 18th October 2023. The Pro+ Track package made the delivery process seamless and stress-free. What sets apart are their affordable prices and shipping rates. The initial doubt of falling for a scam quickly dissolved as I unpacked the game. Despite a slightly damaged box, the product itself was flawless, reassuring me of the site’s legitimacy. While the delivery time may not be the quickest, the end result is undoubtedly worth the wait. The only hiccup I encountered was the confusion caused by receiving two tracking numbers. The incorrect one initially provided on the order led to a moment of uncertainty, but a prompt email from Australia Post with the correct tracking number swiftly resolved any concerns. Overall, my experience with was a positive one. The high-quality product, coupled with their transparent communication and genuine commitment to customer satisfaction, have turned me into a loyal customer. If you’re looking for affordable gaming products without compromising on quality, is the place to be!
S Scott Carswell
198 days ago

Regret Turned Lesson: A Cautionary Tale About

Embarking on an online shopping journey can be exciting, but my experience with turned it into an absolute nightmare. Initially lured in through, I soon found myself entrapped in a web of deceit and frustration. Upon delving into the abyss of reviews, I discovered a haunting pattern echoing my own harrowing encounter. From phantom contact numbers to the deafening silence of customer service, the facade unraveled to reveal a den of wolves preying on unsuspecting consumers. The sense of betrayal ran deep as these fraudulent transactions tarnished the joy of online shopping. It's disheartening to think of the callous disregard for accountability displayed by the very individuals entrusted with our hard-earned money. The shadows of doubt looming over the company directors' integrity paint a grim picture of their ethical bankruptcy. As a cautionary beacon to fellow shoppers, my only advice echoes loudly: avoid this treacherous path at all costs. The scars left by run deep, serving as a stark reminder of the pitfalls lurking in the digital marketplace. Let this be a testament not only to their misdeeds but also to the shortcomings of intermediaries like in safeguarding consumers from such predatory entities. In hindsight, this ordeal transformed from a transactional regret into a poignant lesson learned. May my experience serve as a beacon of warning and shield others from the anguish I endured. Let vigilance be our armor and wise choices our shield in navigating the perilous waters of online commerce.
P Pixie
202 days ago

A Heartfelt Journey with Gamerholic: A Customer’s Honest Tale

Embarking on a shopping spree with was meant to be thrilling, yet it turned into an emotional rollercoaster. My heart sank as I navigated through the complexities involving not just Gamerholic in Australia but also Afterpay and NZ Sale. The excitement of ordering 8 items from NZ Sale quickly dissipated when only 6 out of the 8 items were shipped. Changes made on both ends led to misunderstandings, leaving me feeling unappreciated and disheartened. Despite arrangements for a credit on the missing 2 items, the refusal to refund the shipping charges became a thorn in my side. It baffled me why they clung to the freight costs of items never dispatched. My attempts to reason and seek clarity through countless emails fell on deaf ears, painting a picture of indifference. The lack of empathy left me frustrated and chained to an unresolved dilemma. As I revisited the NZ Sale site, the disparity in shipping costs for different item quantities only added fuel to my growing anguish. The sense of unfairness loomed large, overshadowing any joy from my initial purchases. In this realm of e-commerce, where customer satisfaction should reign supreme, the veil of carelessness that enveloped my experience with Gamerholic and NZ Sale could not be ignored. One star, a symbol of my disappointment, mirrored in my reviews.
M Matthew Chalmers
232 days ago

They promise fast delivery times

My review for They promise fast delivery times, and then modify the expectation after taking your money. They use Aramex as courier, with no other options. For clarity, I needed to buy a replacement a week after I ordered from Gamerholic, and it arrived before the Gamerholic package did. Also, someone mailed me something using standard Auspost postage a day after I ordered from Gamerholic, and it arrived beforehand. Not worth the $10 postage I spent.
237 days ago

Rewriting Fate: How’s Deception Turned Into My Awakening

When I stumbled upon, I thought I had hit the jackpot – affordable products that seemed too good to be true. Little did I know that I was about to embark on a rollercoaster of deceit and disappointment. With promises of unbeatable prices, I eagerly placed my order, only to be met with a web of lies and deceit. Their tactics were cunning; a fake tracking number here, a fabricated excuse there. As I delved deeper, I uncovered the unpleasant truth – Gamerholic was not in the business of customer satisfaction, but rather deception and manipulation. The realization hit me like a ton of bricks – I had fallen victim to a fraudulent company. Yet, amidst the chaos and frustration, a silver lining emerged. My experience with Gamerholic became a lesson in resilience and discernment. I learned to trust my instincts, to question the authenticity of online deals, and most importantly, to never compromise my values for the allure of a bargain. So, to those contemplating doing business with, heed my warning: their facade of affordability is merely a cloak for their dishonest practices. Stand firm in your resolve, and remember, in the face of deception, your integrity shines brightest.
N Noel Cartwright
245 days ago

Discover Quality Beyond Price at!

As an avid Dungeons and Dragons player, I was on the hunt for unique miniatures to enhance my gaming experience. Intrigued by the tagline "Australia’s cheapest table top store," I placed an order on with high hopes. Despite being enticed by the affordable prices, I soon realized that quality should never be compromised. The excitement of receiving my new miniature quickly turned into disappointment upon discovering the state of the package upon arrival. Despite the nominal shipping fee, the handling and packaging left much to be desired. The lack of care and attention resulted in the miniature being shattered into multiple pieces, rendering it unusable for my campaign. While the allure of budget-friendly prices may initially draw you in, it is essential to consider the overall experience. My experience with serves as a cautionary tale about the pitfalls of prioritizing price over quality and service. The frustration of receiving a damaged product outweighed any perceived savings, highlighting the importance of investing in trustworthy and reputable retailers. In conclusion, I urge fellow gamers to prioritize quality and customer service when making their purchases. While affordability is a significant factor, it should not come at the expense of product integrity and customer satisfaction. Learn from my experience and choose wisely when selecting your gaming essentials. Your tabletop adventures deserve nothing but the best!

Introduction is an online gaming store that caters to avid gamers across Australia. With a wide range of products and a user-friendly interface, the website aims to provide an enjoyable shopping experience for gaming enthusiasts. In this editorial review, we delve into various aspects of the website, including pros and cons, user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

  • Extensive selection of gaming products
  • Competitive pricing
  • Intuitive website navigation
  • User-friendly interface
  • Responsive and helpful customer service
  • Limited information on product details
  • Occasional delays in shipping

User Experience offers a seamless user experience, ensuring that gamers can easily find their desired products. The website's intuitive layout allows users to navigate through different categories and make purchases with ease. The search functionality works efficiently, enabling users to quickly locate specific titles or gaming accessories. The website's responsive design provides optimal viewing and browsing experiences across various devices.

Pricing and Value for Money offers competitive pricing for its range of gaming products. While prices may vary slightly compared to other online retailers, the website strives to provide excellent value for money by offering quality products at reasonable rates. Regular discounts and promotions further enhance the overall affordability of the platform.

Customer Service boasts a responsive and helpful customer service team. Users can reach out to them via email or phone, receiving prompt and courteous assistance for any queries or issues. The team is knowledgeable about gaming products and provides relevant information to customers. Their commitment to customer satisfaction contributes to a positive shopping experience.

Product Quality and Selection offers a wide selection of gaming products, including consoles, accessories, and games from popular brands. While the website lacks detailed product descriptions, customers can refer to user reviews and ratings to make informed purchasing decisions. The quality of the products available on the website is generally reliable, with a focus on both modern and retro gaming options.

Website Usability

With its user-friendly interface and intuitive navigation, ensures a seamless browsing experience. The website's layout highlights key categories, making it effortless for users to explore various gaming products. The search function aids users in finding specific products quickly. The inclusion of filters and sorting options allows for tailored searches, further enhancing usability.

Returns and Exchanges provides a straightforward returns and exchanges policy. Customers can easily request returns or exchanges for items that do not meet their expectations or arrive damaged. The process is hassle-free, and the customer service team assists throughout the entire procedure. However, it is worth noting that occasional delays may occur during the return and exchange process.

Promotions and Discounts frequently offers promotional deals and discounts, enabling customers to save money on their gaming purchases. The website prominently displays ongoing promotions and provides coupon codes for additional savings. Subscribing to their newsletter keeps users informed about the latest offers and exclusive discounts, enhancing the overall value provided.

Reputation enjoys a favorable reputation within the gaming community. The website has received positive feedback for its product range, pricing, and customer service. The platform has built a loyal customer base due to its commitment to quality and responsiveness. User reviews across various online forums further highlight the website's positive reputation and credibility.

Payment Options offers multiple payment options to cater to customers' preferences. Users can conveniently choose to pay using major credit cards, PayPal, or direct bank transfers. This flexibility enhances the overall convenience of the shopping experience, allowing customers to select their preferred payment method.

Loyalty Programs

Currently, does not offer a specific loyalty program. However, the website periodically introduces exclusive discounts and rewards for returning customers. By subscribing to the newsletter and following their social media channels, customers can stay updated on any loyalty program or rewards initiatives in the future.

Customer Reviews

Customer reviews play a crucial role in shaping the reputation and user perception of The website encourages customers to leave feedback, enabling potential buyers to gain insights into product quality, customer service, and overall satisfaction levels. Extensive positive customer reviews testify to the website's commitment to delivering an exceptional online shopping experience.

Community Involvement actively engages with the gaming community through various channels. The website maintains a blog that covers gaming news, reviews, and tips. Social media platforms are utilized to interact with customers, responding to queries promptly and fostering a sense of community. The website's active involvement in the gaming community further strengthens its position as a trusted online retailer.

Shipping and Costs provides reliable shipping services across Australia. While the website strives for prompt order processing and delivery, occasional delays may occur due to unforeseen circumstances. Shipping costs are calculated based on the weight, size, and destination of the package. However, the website occasionally offers free shipping promotions, increasing affordability for customers. In conclusion, offers an extensive selection of gaming products at competitive prices, ensuring a seamless user experience through its user-friendly interface. With responsive customer service, reliable product quality, and frequent promotions, the website has established a positive reputation within the gaming community. While occasional delays in shipping and limited product information can be areas for improvement, the overall value and reliability provided make a reputable online gaming store for Australian gamers.