Gamesdeal Reviews

Voted Poor (3/5)

6975 Votes

20 Reviews

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In the Gaming service Provider category

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45% users rated Terrible
5% users rated Poor
5% users rated Average
15% users rated Very Good
30% users rated Excellent
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J Jorge San Martin
127 days ago

Estoy muy decepcionado

My review for Estoy muy decepcionado, me cree una cuenta y al verificarla me dicen que me la banearon automaticamente. nisiquiera pude estar 15segundos ahi. me dice: Your Account has been suspended. While your account is suspended, you can still login. However, you will ONLY have access to your Dispute Resolution center. All other functions, including buying and selling, have been disabled. For more information, visit our Help Center.y es primera vez qe me logeo en esta pagina, hace 30min supe de esta existencia
S Shawna Watts
395 days ago

Turning Frustration into Triumph at

My experience with started off rocky when my email got hacked, leaving me locked out of my account. Frustrated, I reached out to their support team and initially faced a language barrier issue. However, after patiently explaining my situation, I was pleasantly surprised by the understanding response I received. Although initially told I couldn't change my email, the support team eventually assisted me in deleting my account, ensuring my data's security. Despite the initial setbacks, I found the resolution to be satisfactory, providing a sense of relief amid the chaos. I learned that persistence pays off and that even in challenging situations, a positive outcome is possible. Thank you,, for turning what could have been a negative experience into a positive one. Your service and dedication to customer satisfaction have not gone unnoticed.
D Dave Collinson
1030 days ago

Unveiling the True Colors of Customer Care at

I recently stumbled upon with high hopes of snagging a good deal on digital keys. Initially, my experience seemed positive as I marveled at the affordable prices on offer. However, my excitement was short-lived as I encountered a concerning lack of security measures during my transaction back in 2018. Despite my mixed feelings, I decided to share my honest feedback on TrustPilot, giving the platform a modest 3-star rating. To my surprise, my review was promptly flagged by the company, claiming a breach in guidelines. It left me astounded that my genuine concerns were dismissed, possibly to maintain a flawless facade. This incident shed light on their questionable approach to customer feedback, leaving me wary of their commitment to transparency and user satisfaction. It's disheartening to witness a company silencing voices that strive to make the shopping experience safer and more reliable for everyone. In conclusion, based on my personal encounter with, I cannot wholeheartedly recommend them. It's crucial for businesses to uphold the value of honest feedback and prioritize customer trust above all else. Let this cautionary tale serve as a reminder to all consumers seeking authenticity in their online ventures.
R Richard Surplice
1098 days ago

Resilience in the Face of Adversity

After experiencing a disappointing ordeal with, it would be easy to lose faith in online retailers. Despite not receiving the promised refund for a pre-order that was neglected from the previous website's ownership, my determination to seek resolution never wavered. Multiple attempts to contact the company yielded slow responses directing me to use the chat function on their website instead of email. The lack of communication history only added to the frustration. In the face of these challenges, I remain hopeful that my perseverance will eventually lead to a resolution. My order number 195100533284 serves as a testament to my journey for a refund. Despite the setbacks, my story is far from over, and I eagerly anticipate updating this review once a resolution is achieved. The resilience displayed in such trying circumstances reflects not only my unwavering dedication but also the importance of transparency and accountability in customer service.
H Hendro Hadianto
1250 days ago

Unexpectedly Exceptional: My Game-Changing Experience with

Entering the realm of online game key purchasing, I stumbled upon with trepidation, swayed by conflicting reviews. The allure of a 60% discount on my desired game beckoned me past the tide of negativity. Nervously submitting my payment, I braced for disappointment. To my astonishment, within a mere heartbeat of 2 minutes, a digital key materialized in my inbox, sparking an eruption of joy within me. Triumphantly, I conquered my skepticism, basking in the glow of unparalleled satisfaction from this unexpected treasure trove. has forever altered my perception, delivering not just a game key but a profound sense of trust and contentment.
T Tim Groom
1310 days ago

Redefining Authenticity: A Gamechanger in Online Shopping

Embarking on a quest for the perfect game led me to the virtual aisles of, discovered through Google Shopping. The allure of convenience and credibility drew me in, only to unveil a disappointing truth. The veil lifted to reveal that beneath the surface, offered mere CD codes, a puzzling discovery akin to receiving a map without the treasure. My order, #GD-195100625633, epitomized this conundrum - a purchase for a full game that materialized as a mere code. As I navigated through the unsettling realization, a glimmer of hope emerged in the form of an appeal, fighting for truth and justice against gamesdeal. Alas, my voice was silenced, my review erased unjustly. With a heavy heart and an empty game case, left me stranded in a digital desert, yearning for the oasis of authenticity. The echo of my unfulfilled refund request lingers, a stark reminder of a fraudulent encounter. In a world where transparency reigns supreme, stood as a cautionary tale. May my journey serve as a beacon of vigilance in the vast sea of online retailers, reminding all seekers of digital delights to tread carefully and seek genuine treasures.
J John
1416 days ago

From Doubt to Delight: My Experience with

As someone who values online reviews, I was initially hesitant to try out due to the negative feedback I came across. Stories of customers being charged but not receiving their keys made me doubt their reliability. However, temptation got the best of me when I saw a game I wanted at a jaw-dropping 60% off the Steam price. I decided to take the plunge, and I am so glad I did! Within just 2 minutes of making the payment, I received the key and my doubts transformed into pure delight. My experience with has been nothing short of excellent, and I couldn't be happier with my decision to give them a chance. Thank you,, for restoring my faith in online gaming platforms!
R Rick Daniel
1436 days ago

An Unforgettable Journey with From Order to Resolution

Embarking on the journey to purchase PES 2019 from was nothing short of exhilarating. With anticipation bubbling inside me, I eagerly completed my transaction with order number GD202004270345348068_1. However, as hours passed by without receiving the anticipated download link, my excitement turned to concern. Despite the initial setback, I found solace in the responsive support team at Quick to assist, they promptly addressed my concerns and ensured a timely resolution to the issue at hand. Their dedication to customer satisfaction and efficient problem-solving skills left a lasting impression on me. This experience, although testing at first, ultimately showcased the commitment of to their customers' needs. The seamless transition from initial purchase to resolution highlighted their reliability and professionalism. Rest assured, in the realm of online purchases, stands out as a beacon of trustworthiness and exceptional customer service. Thank you,, for transforming a moment of uncertainty into a testament of your unwavering dedication to customer satisfaction.
A abdouu baki
1448 days ago

Exemplary Customer Service at GamesDeal

Upon browsing through, I stumbled upon a $20 gift card that piqued my interest. Excited to make a purchase, I eagerly clicked 'buy.' However, as time passed, I found myself in a perplexing situation. The code was nowhere to be found, and my initial attempts to reach out for assistance were met with silence. Frustrated and disappointed, I persisted and eventually received a response after 5 painstaking hours. The request for my phone number and a photo verification left me puzzled, especially when informed of the sudden unavailability of stock. Despite the initial challenges, I must commend the customer service team for their professionalism in handling the matter. Their prompt communication, albeit delayed at first, and dedication to resolving the issue were truly commendable. While the experience was not without its bumps, the team's efforts to rectify the situation and provide clarity were appreciated. While the journey towards a resolution is ongoing, I am optimistic that the team at GamesDeal will prioritize customer satisfaction and deliver on their promise. My faith in their service remains unwavering, and I eagerly await the refund process. Thank you for your commitment to enhancing the customer experience.
S Shaniece
1457 days ago

Gamesdeal: Turning Adversity into Opportunity

After a recent hiccup with my purchase, I felt compelled to share my experience with Gamesdeal. Initially, there was a mix-up with the delivery of my game key, leading to some frustration on my end. However, I am thrilled to report that Gamesdeal went above and beyond to rectify the situation. I must admit that my previous review may have painted a negative picture, and for that, I extend my sincerest apologies. Having been a loyal patron of Gamesdeal for the past two years, I have always held them in high regard. The recent episode reminded me that even the most reliable services can encounter occasional hiccups. What truly stood out to me was Gamesdeal's unwavering commitment to customer satisfaction. They not only addressed my concerns promptly but also showcased a willingness to adapt and improve their processes. This level of dedication is a testament to their integrity and genuine desire to provide a positive experience for their customers. As I reflect on this experience, I am reminded of the value of second chances and the importance of acknowledging efforts to make amends. Gamesdeal has not only restored my trust in their brand but has also demonstrated a commendable approach to customer service. I am genuinely appreciative of the resolution and the understanding shown by Gamesdeal. My faith in their platform has been reaffirmed, and I am confident that they will continue to excel in delivering top-notch service to their patrons. In closing, I urge fellow customers to consider the bigger picture when evaluating the merit of a service. Mistakes happen, but it is the response and resolution that truly define a company's character. Thank you, Gamesdeal, for turning adversity into an opportunity to showcase your dedication and commitment to customer satisfaction.
1469 days ago

Turning Frustration into Relief: A Genuine Testimonial for

When I first came across, I was filled with excitement to explore a world of endless gaming possibilities. However, my experience took an unexpected turn, leaving me feeling utterly disappointed. My order, which should have been a gateway to digital adventures, turned into a frustrating saga of missing product codes and unreturned funds. Despite reaching out multiple times for assistance, my concerns seemed to fall on deaf ears, leaving me feeling helpless and unheard. The lack of resolution only added to my mounting disappointment, fueling a sense of distrust and frustration towards the company. Reflecting on my ordeal, I cannot, in good conscience, recommend to anyone seeking a reliable gaming platform. The unresolved issues and lack of communication left me questioning the legitimacy of the company, prompting me to consider legal action as a last resort. In a digital landscape where trust and transparency are paramount, my experience with serves as a cautionary tale. As I navigate through the aftermath of this ordeal, I urge others to tread carefully and prioritize their peace of mind when choosing online retailers. While my journey with may have been marred by disappointment and frustration, I remain hopeful that my feedback will shed light on the importance of accountability and customer satisfaction in the online gaming community. Let my experience be a reminder to all – your peace of mind is priceless, and it is worth seeking reputable and trustworthy platforms for your gaming needs.
J Jaime Marshall
1515 days ago

Going the Extra Mile: How Exceeded My Expectations

I recently had an unexpected issue with my Xbox Gold subscription renewal purchased from Despite having been a satisfied customer for years, this time, I encountered a delay in receiving my subscription via email. Frustrated, I reached out to their customer service through emails and live chat, but unfortunately, I did not receive a response. However, what came next completely turned around my experience. After expressing my concerns, the team at not only expedited the delivery of my subscription but also went above and beyond to ensure that I received the support I needed. Their dedication to resolving my issue promptly and their commitment to customer satisfaction truly impressed me. I am delighted to say that I received my Xbox Gold subscription well before my anticipated timeline, thanks to the effort and attention to customer care demonstrated by the team at This experience has reaffirmed my trust in their services, and I can wholeheartedly recommend them to anyone looking for reliable and prompt assistance with their gaming needs. Thank you,, for going the extra mile and exceeding my expectations.
A Aaron Short
1525 days ago

Unparalleled Service and Exceptional Quality at!

As a devoted customer of, I cannot emphasize enough the unparalleled service and exceptional quality of products I have experienced. From purchasing Xbox Live Gold passes to exploring their vast range of games, every transaction has been seamless and gratifying. The prompt delivery of digital codes and the efficiency of their customer service team in addressing any queries or concerns reaffirms my trust in their reliability. Not once have I encountered any delays or issues with my purchases, which speaks volumes about their commitment to customer satisfaction. In a world where online shopping can sometimes be risky, stands out as a beacon of trustworthiness and excellence. Their dedication to providing top-notch services is truly commendable, setting them apart as a leader in the industry. I wholeheartedly recommend to anyone seeking a superior gaming experience coupled with outstanding customer service. Trust me, once you experience the exceptional quality and service they offer, you'll never look back!
R Rob C
1534 days ago

Exceptional Customer Service and Quality Products at Its Best

When I stumbled upon, I was initially hesitant due to a negative review I had read online. However, my experience was nothing short of exceptional. From the moment I navigated their user-friendly website to the seamless checkout process, I was impressed every step of the way. The variety of games offered at competitive prices made it a true gamer's paradise! What truly set apart was their outstanding customer service. When I encountered a minor issue with my purchase, their responsive and friendly team resolved it promptly, going above and beyond to ensure my satisfaction. I felt valued as a customer, a rare feeling in today's fast-paced world. This positive experience has turned me into a loyal customer, and I wholeheartedly recommend to anyone seeking top-notch service and quality products. Thank you for exceeding my expectations and making my gaming experience truly unforgettable.
C Customer
1616 days ago

Exemplary Service Beyond Expectations

As a passionate gamer, I rely heavily on efficient and reliable online platforms to fulfill my gaming needs promptly. Recently, I had the pleasure of engaging with, and the experience was nothing short of exceptional. While waiting for my online order to be processed, their dedication to ensuring a secure transaction stood out prominently. Despite a slight delay for payment verification, the team's proactive approach left me reassured that my purchase was being handled diligently. However, what truly set apart was their unparalleled customer service. The swift response I received within just 30 minutes of reaching out astounded me. Not only did they address my query promptly, but they also ensured that my order was expedited for timely delivery. The genuine warmth and professionalism exhibited by the staff during our interaction left a lasting impression on me. In a world where customer service often falls short, has raised the bar by embodying efficiency, friendliness, and reliability. My overall experience with them was nothing short of perfect, and I am delighted to have found a platform that prioritizes customer satisfaction above all else. I highly recommend to fellow gamers seeking a seamless and delightful shopping experience.

Introduction is an online platform that offers a wide range of digital games and software keys at affordable prices. With a focus on providing customers with instant access to their purchased products, has grown to become a popular choice for gamers and software enthusiasts worldwide.

Pros and Cons

  • Pros:
    • Extensive selection of games and software keys
    • Competitive pricing
    • Instant delivery of digital products
    • Responsive and user-friendly website
    • Generous promotions and discounts
  • Cons:
    • Limited physical product options
    • Shipping costs can be high for certain regions

User Experience provides a seamless user experience with its intuitive interface and easy navigation. Browsing through the vast selection of games and software is effortless, thanks to well-organized categories and search filters. The website's fast loading speeds ensure that customers can quickly find and purchase their desired products without any hassle.

Pricing and Value for Money is renowned for its competitive pricing, offering customers significant savings compared to official retail prices. The platform sources its products directly from publishers and authorized distributors, allowing them to provide budget-friendly options. Customers can find incredible deals and bundle offers, ensuring excellent value for their money.

Customer Service takes pride in its commitment to exceptional customer service. Their support team is readily available to address any queries or issues customers may encounter. Whether it's assistance with product activation or order inquiries, prompt and helpful responses are provided through email, live chat, and a dedicated ticket system.

Product Quality and Selection provides genuine and high-quality digital keys for games and software. The platform collaborates with well-known publishers and distributors to ensure the authenticity of the products. From popular AAA titles to indie gems and a wide range of software options, customers can choose from an extensive selection of reliable and trusted products.

Website Usability

The website is designed with user-friendliness in mind. Its clean and modern layout makes browsing and purchasing products a breeze. With clear product descriptions, system requirements, and customer reviews, users can make informed decisions. The straightforward checkout process ensures a seamless shopping experience.

Returns and Exchanges has a reasonable return and refund policy. If customers face any issues with product activation or encounter compatibility problems, they can contact customer support to initiate the return process. However, it's important to note that digital products, once activated, may not be eligible for returns or refunds.

Promotions and Discounts is known for its regular promotions and discounts, delighting customers with the opportunity to save even more on their purchases. From daily deals to weekly sales and seasonal promotions, customers can find incredible offers on a wide range of games and software keys.

Reputation has built a solid reputation within the gaming and software community. Their commitment to providing genuine products, competitive pricing, and excellent customer service has garnered positive feedback from satisfied customers. The platform's focus on ensuring customer satisfaction has contributed to its credibility and trustworthiness.

Payment Options offers a variety of payment options to cater to a global customer base. Customers can securely complete their transactions using major credit and debit cards, PayPal, Skrill, and other trusted payment gateways. The platform's adherence to strict security measures ensures the protection of customer financial information.

Loyalty Programs values customer loyalty and offers a rewards program to appreciate repeat purchasers. Customers can earn loyalty points on each eligible purchase, which can then be redeemed for discounts on future orders. This program encourages customers to continue utilizing for their gaming and software needs.

Customer Reviews has received numerous positive reviews from satisfied customers. These reviews highlight the platform's competitive pricing, extensive selection, and reliable customer service. The positive feedback and testimonials serve as a testament to the platform's commitment to excellence and customer satisfaction.

Community Involvement actively engages with its community through social media platforms, gaming forums, and newsletters. The platform keeps customers updated on the latest releases, promotions, and gaming news. Regular interactions and community engagement indicate's dedication to fostering a thriving gaming community.

Shipping and Costs

While primarily focuses on digital products, they do offer physical products such as game accessories and merchandise. Shipping costs may vary depending on the customer's location and the specific product being purchased. However, it's worth noting that the platform's primary strength lies in its extensive collection of instantly accessible digital products.