Gametime Reviews

Voted Average (3/5)

2106 Votes

20 Reviews

Vote Now

In the Event Ticket Seller category

Pie-Chart Analysis

40% users rated Terrible
0% users rated Poor
5% users rated Average
5% users rated Very Good
50% users rated Excellent
Write a review
M Mike Biehn
68 days ago

The Heartwarming Experience That Made My Day!

Let me share my delightful encounter with the extraordinary lady in customer service at gametime.co. She was nothing short of exceptional, turning a typical customer service interaction into a memorable moment that truly made my day. Her professionalism, attention to detail, and genuine care shone brightly throughout our conversation, leaving me feeling valued and appreciated as a customer. From the moment I reached out for assistance, I was met with a level of service that exceeded all my expectations. The lady's warm demeanor and willingness to go above and beyond to address my queries showcased her dedication to ensuring customer satisfaction. Her expertise and problem-solving skills were truly impressive, swiftly resolving any issues I had and providing me with the reassurance and support I needed. What could have been a mundane interaction turned into a positive and memorable experience, all thanks to the lady in customer service at gametime.co. Her exceptional service not only resolved my queries but also left a lasting impression that speaks volumes about the company's commitment to its customers. I commend gametime.co for having such a valuable asset in their customer service team. This experience has solidified my loyalty to the company, knowing that they not only provide top-notch services but also prioritize customer care at every touchpoint. Thank you, gametime.co, for making my day and setting the bar high for outstanding customer service!
S Scott Bailey
68 days ago

A Tale of Missed Moments: My Experience with Gametime.co

When I decided to purchase tickets from Gametime.co, I was excited about the upcoming event. However, my anticipation quickly turned to disappointment when I never received the tickets I had paid for. To make matters worse, when I arrived at the event venue, the tickets I thought I had were invalid. It was a frustrating experience, to say the least. The missed opportunity to attend the event left me feeling let down and disillusioned. As a customer who values honesty and reliability, this experience with Gametime.co fell short of my expectations. Transparency and trust are essential in any customer-business relationship, and unfortunately, my experience with Gametime.co left me questioning these crucial elements. Moving forward, I hope they can address these issues and provide a more seamless and reliable ticketing experience for all their customers.
A Arnaldo Villarroel
69 days ago

Fast and Reliable Service: A Testimonial of Gratitude and Customer Service Excellence

Having recently purchased tickets on gametime.co for a concert, I encountered a hiccup due to my last-minute purchase. However, my experience was completely turned around when I reached out for help. Speaking with Jena was a breath of fresh air as her friendly demeanor and swift resolution of my issue left me feeling truly taken care of. Despite the initial delay in ticket delivery, the efficiency and reliability displayed by the team at gametime.co were exemplary. From the reassurance of speaking with a helpful representative to the speedy resolution of my problem, I was thoroughly impressed by the level of customer service provided. I am grateful for the fast and reliable service offered by gametime.co. The secure transaction process and the dedication of their team truly set them apart. I highly recommend their services to anyone seeking a hassle-free ticket purchasing experience. Thank you for being there when I needed assistance, gametime.co - you have a customer for life! 👍
R Russ
71 days ago

Unforgettable Experience with Gametime: A Lesson in Patience and Disappointment

As I embarked on my ticket-buying journey with Gametime, I was optimistic about avoiding the notorious Ticketmaster and securing great deals swiftly. However, what ensued was a rollercoaster of emotions that left me bewildered and frustrated. After browsing through the app's user-friendly interface and selecting my desired tickets, I was surprised to discover that Ticketmaster would be handling my purchase. Assured of a seamless process, I awaited confirmation emails that never arrived. Confusion set in when attempts to verify ticket details led to dead ends within the app. The plot thickened when I needed to sell my tickets due to an unforeseen schedule change. To my dismay, I found no trace of the tickets in my Ticketmaster account, despite Gametime's reassurance of a successful transfer. The inability to sell these elusive tickets on the app, coupled with conflicting support responses, added to my exasperation. My interactions with customer service mirrored a tale of two extremes - the initial representative exuded kindness and empathy, while the subsequent encounter left much to be desired in terms of professionalism and competence. The disjointed communication and lack of accountability underscored the challenges I faced throughout this ordeal. In retrospect, despite the hurdles faced and lessons learned, I commend the first customer service agent for their efforts amidst the chaos. However, the overall experience left me questioning the purpose and functionality of Gametime. The disjointed processes, reliance on external platforms for ticket management, and restrictions on resale within the app left me perplexed. With a heavy heart, I rate my experience with Gametime as 2 stars, marred by a blend of confusion, disappointment, and fleeting moments of customer service brilliance. My journey with Gametime was a bittersweet lesson in patience and managing expectations, serving as a reminder of the complexities that accompany ticket purchasing in the digital age.
R Rajneesh Hora
73 days ago

A Customer’s Disappointment: Understanding the Price Match Policy at Gametime.co

Allow me to share my recent experience with gametime.co regarding their price match policy. I recently purchased four tickets for a show and, to my dismay, discovered the exact same tickets for $300 less shortly after my purchase. Despite reaching out to their customer service team to request a price match, I was informed that their policy only allows for a maximum credit of $200. This limitation proved to be a significant drawback, particularly when purchasing tickets in bulk, as was my case. The inability of gametime.co to fully honor their price match guarantee left me feeling disheartened and disillusioned. As a result, I am hesitant to recommend their services or utilize their platform in the future. It is essential for companies to uphold their promises and policies to ensure customer satisfaction and loyalty.
M ML
73 days ago

A Ticketing Triumph: Overcoming Adversity with GameTime

Navigating the ticket-transfer process for the Iowa Women’s Basketball game through GameTime was a true test of patience and persistence. The initial excitement of securing the tickets quickly turned into a rollercoaster of frustration when SeatGeek encountered issues in transferring the tickets to me. Despite the setbacks, the dedicated team at GameTime displayed unwavering commitment, attempting multiple solutions and going above and beyond to resolve the predicament. Hours spent in communication with both GameTime and SeatGeek, along with a futile trip to the venue’s box office, painted a bleak picture of the situation. The proposed workaround of holding the tickets in a different SeatGeek account was met with understandable hesitation, prompting a search for a more viable solution. It was only after multiple failed attempts that the breakthrough came - the tickets were finally accessible through the GameTime app. Reflecting on the ordeal, the ultimate resolution highlighted a simple yet crucial lesson - clear and direct communication coupled with a proactive approach can transform a ticketing nightmare into a success story. While the journey was fraught with challenges, the destination - a successful ticket retrieval - was a testament to GameTime's dedication to customer satisfaction. In hindsight, the experience, though arduous, underscored the importance of transparency and efficient ticket distribution. The lesson learned resonates deeply: streamlined processes and timely solutions are the bedrock of a seamless ticketing experience. Despite the obstacles faced, the perseverance and commitment of the GameTime team shone through, salvaging what could have been the worst ticketing experience and turning it into a triumph. With renewed faith and gratitude, I look back on this experience as a testament to the resilience of both customers and service providers in overcoming obstacles. GameTime's unwavering support and eventual success in resolving the ticket transfer dilemma have undoubtedly left a lasting impression, showcasing the power of perseverance and dedication in surmounting challenges. Kudos to GameTime for transforming a potential disaster into a victorious ticketing saga.
W William Culhane
74 days ago

Unveiling Misleading Pricing: A Cautionary Tale

Embarking on an adventure to secure premium March Madness tickets, my excitement turned sour upon encountering gametime.co. Initially drawn in by their seemingly competitive prices, I was swiftly disillusioned as reality hit harder than a buzzer-beater. The $684 tickets I eagerly added to my cart mysteriously bloated to over $1800 upon checkout, leaving me feeling like I'd been double-crossed by a sneaky opponent. To add insult to injury, the lack of transparency regarding fees left a bitter taste in my mouth. The absence of clear disclosure felt like a foul play, tarnishing any semblance of trust I had in their service. The absence of a confirmation page post-payment only added fuel to the fire, as I found myself blindsided by immediate charges without a chance to reconsider my shot. Fueled by a mix of frustration and determination, I sought solace in expressing my grievances with gametime.co. However, the lackluster response evoked more disappointment than consolation, further solidifying my decision to steer clear of this deceptive game plan. For those seeking a seamless ticket purchasing experience without the deceitful tactics, I urge you to sidestep gametime.co and explore other avenues that respect your hard-earned money. The sting of shelling out an additional $500 in hidden fees is a lesson I won't soon forget, serving as a cautionary reminder to always scrutinize the fine print before committing. As I gear up to lodge a formal complaint with the BBB, armed with evidence of this distressing transaction, my hope is that my experience serves as a beacon of awareness for fellow enthusiasts. With a BBB rating languishing at a disheartening 1.06/5, the ominous clouds over gametime.co paint a dreary picture for unsuspecting buyers. In the ever-competitive arena of ticketing platforms, may this testimony serve as a rallying cry for vigilance against deceptive practices and a rallying call for fair play. Let us unite in our quest for transparency and integrity, ensuring that our ticketing experiences are defined by authenticity rather than smoke and mirrors.
J JLIU
81 days ago

Turning Last-Minute Plans into Lasting Memories

When I found myself scrambling for tickets at the eleventh hour, Gametime came to the rescue. Their seamless booking process and efficient delivery system ensured that my last-minute purchase was a breeze. What truly set them apart was their exceptional customer support; they were there every step of the way, addressing all my queries and resolving any hiccups with ease. Thanks to Gametime, what could have been a stressful experience turned into an unforgettable adventure. I will always be grateful for their professionalism and dedication to customer satisfaction. If you're looking to turn impromptu plans into lasting memories, Gametime is the way to go.
J JB
86 days ago

Effortless Ticket Purchase with Gametime.co

I recently had the pleasure of purchasing tickets through Gametime.co, and I must say that the overall process was fairly straightforward. The initial steps provided directions for obtaining the tickets through TicketMaster, which initially caused some confusion. However, after reaching out to Gametime's chat support, I received clear and helpful guidance to locate the tickets using the link on the Gametime app. Once I followed these instructions, finding the tickets was effortless. Thank you, Gametime, for your excellent customer service and for simplifying the ticket purchasing process!
C Colleen LYONS
90 days ago

A Heartfelt Journey with Gametime: A Lesson Learned

My experience with Gametime.co left me feeling disappointed and frustrated. Despite paying for tickets, I never received them. The customer service team failed to address my concerns adequately, leaving me in a predicament where I had to seek alternative solutions. I reached out to Gametime immediately upon realizing the issue, only to be reassured multiple times that I could collect my tickets at the box office without any hassle. Unfortunately, this was not the case. In contrast, when I turned to another ticketing company, the process was seamless, and my tickets were promptly available in my Ticketmaster account. This ordeal taught me a valuable lesson about trust and reliability when it comes to online purchases. While my experience with Gametime was disheartening, it paved the way for me to appreciate the efficiency and transparency offered by reputable ticketing platforms. In conclusion, my encounter with Gametime may not have been ideal, but it served as a reminder to always research and choose brands that prioritize customer satisfaction and service reliability.
A Alex Schwarz
91 days ago

Unexpected Disappointments with Gametime: A Cautionary Tale

After a frustrating experience with Gametime, I feel compelled to share my honest review. When I eagerly purchased tickets for an event months in advance, little did I know that the process was far from smooth sailing. The shock came when I realized that the tickets weren't promptly delivered post-purchase. This crucial detail was conveniently revealed only after my transaction had gone through. As fate would have it, an unforeseen trip abroad clashed with the event date, leaving me in a bind. The missed opportunity to resell my tickets due to their delayed arrival left me out of pocket. Gametime's explanation that this delay was at the seller's behest did little to alleviate my frustration. Swiftly approaching game day, the ticket prices plummeted, compounding my financial loss. In hindsight, a simple disclaimer highlighting the possibility of delayed ticket delivery would have saved me from this ordeal. Transparency in the purchasing process is paramount for customer satisfaction, a lesson Gametime must take to heart. I urge potential buyers to proceed with caution and advocate for clearer communication practices from this platform.
N Nikki Murgz
98 days ago

An Unforgettable Evening with Gametime: A Shorter Fan’s Perspective

The night I spent with gametime.co was nothing short of spectacular. As a loyal customer, I've always relied on them for top-notch service, and they never disappoint. Our seats were fantastic, offering a clear view of the event. However, being on the shorter side, I learned a valuable lesson about venue seating. For fellow fans vertically challenged like myself, I would recommend avoiding floor seats at places like Madison Square Garden if you want to enjoy the show without any obstructions. Overall, my experience with Gametime was incredible, and I can't wait to book my next event with them. Thank you for always delivering unforgettable moments!
B Blake May
103 days ago

GameTime Shines in Customer Service Amid Ticketing Mishap

As a loyal customer of GameTime, I recently encountered a minor setback when the tickets I purchased did not work at the event. This experience left me feeling frustrated and anxious, causing me to miss out on approximately 40 minutes of the pre-game festivities. Despite this inconvenience, I found solace in the exceptional customer service provided by GameTime. Despite the initial hiccup, the dedicated customer service representative I interacted with went above and beyond to assist me. Their unwavering patience and understanding stood out, especially during a time when my frustration was palpable. Thanks to their support, I was able to swiftly secure alternative tickets through another vendor and successfully obtain a refund from GameTime. While this incident initially left me questioning the reliability of GameTime's tickets, the outstanding support and professionalism exhibited by their staff have reignited my trust in the company. Moving forward, I am confident that GameTime will continue to prioritize customer satisfaction and address any unforeseen issues promptly and efficiently. Thank you, GameTime, for not only rectifying the situation swiftly but also for showcasing the true essence of exceptional customer service. Your dedication to resolving customer concerns has left a lasting impact, and I look forward to continued positive experiences with your platform.
J Janet Kupris
105 days ago

Discovering Trustworthiness and Instant Support: My Experience with Gametime.co

When I stumbled upon Gametime.co, I was pleasantly surprised by the level of trust I could place in their services. From seamless transactions to prompt issue resolution, this platform truly stands out for its reliability. What truly set them apart for me was the instant customer service support provided by real people. Knowing that assistance is just a message away made my experience all the more delightful. Gametime.co has not only earned my trust but also my loyalty for their impeccable service.
K KA in Charlotte
106 days ago

Exceptional Service Turned Frustration into Gratitude

After encountering a hiccup with my purchase on gametime.co, I was disheartened by the issue with their system preventing my transaction. Despite verifying my card twice with my bank, the problem persisted. Turning to another platform, I successfully used the same card with ease. This experience was a stark contrast to my seamless transactions with TM and VS in the past. However, amidst this frustration, the shining light was the exceptional service provided by the employees at GameTime. While they were unable to resolve the technical issue, their kindness and willingness to assist left a lasting impression. Despite the roadblock, their customer-first approach and genuine care turned my initial disappointment into gratitude. Thank you, GameTime, for your dedicated staff who embody professionalism and empathy, even in challenging situations. Your customer service sets a standard worth recognizing and appreciating.

Gametime.co Review: A Comprehensive Analysis of the Ticket Reselling Platform

Introduction

Gametime.co is an online platform that allows users to buy and sell tickets for various live events. With its user-friendly interface and reliable ticket listings, Gametime.co has gained popularity as one of the leading ticket reselling platforms in the market. In this comprehensive review, we will analyze the different aspects of the website, including its pros and cons, user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros

  • Easy-to-use platform with a clean and intuitive interface.
  • Wide selection of tickets for various events, including sports, concerts, and theater.
  • Real-time ticket availability and pricing information.
  • Secure and reliable transactions with guaranteed tickets.
  • Mobile-friendly website and mobile app for convenient ticket purchases on the go.
  • Instant ticket delivery via digital download or mobile entry.

Cons

  • Service fees may be higher compared to other ticket reselling platforms.
  • Ticket prices can fluctuate rapidly, potentially affecting affordability.
  • Limited international event coverage, primarily focused on North America.
  • Occasional instances of sold-out tickets due to high demand.

User Experience

Gametime.co offers a seamless user experience with its intuitive interface and efficient ticket purchasing process. Visitors can easily browse through different events or use the search function to find specific tickets. The mobile app enhances the user experience by providing a convenient way to access and purchase tickets on smartphones. The real-time ticket availability and pricing information ensure that users are well-informed about the current market conditions.

Pricing and Value for Money

The prices on Gametime.co vary depending on the demand and popularity of the event. While the service fees may be higher compared to other platforms, the convenience and security of guaranteed tickets make it worth considering. Users have the option to filter by price range, allowing them to find tickets that fit their budgets. Additionally, Gametime.co occasionally offers promotional discounts that further enhance the value for money.

Customer Service

Gametime.co is known for its responsive customer service team. Users can contact them through multiple channels, including email, phone, and live chat. The team is prompt in addressing inquiries, providing assistance, and resolving any issues that may arise during the ticket purchasing process. The reliable customer service adds an extra layer of trust and ensures a positive experience for users.

Product Quality and Selection

Gametime.co partners with reputable sellers, ensuring that the tickets available on the platform are authentic and valid. The website offers a wide selection of tickets for various live events, ranging from popular sports games to highly anticipated concerts and theater shows. Users can filter tickets by venue, date, or event type, making it easy to find the desired seats for their preferred events.

Website Usability

Gametime.co features a user-friendly website with a simple navigation structure. The search functionality allows users to quickly find the event and tickets they are interested in. The interactive seat maps provide a visual representation of the venue, helping users make informed decisions regarding their seat selection. The checkout process is seamless, with clear instructions and secure payment options.

Returns and Exchanges

Gametime.co has a clear and transparent policy regarding returns and exchanges. In case of event cancellations or significant changes, users are entitled to a full refund. However, for general cases, where the user decides not to attend the event, the platform does not guarantee refunds. Users should carefully review the individual ticket listings for specific refund policies set by the sellers.

Promotions and Discounts

Gametime.co frequently offers promotions and discounts, allowing users to save on ticket purchases. These promotions may include discount codes or limited-time offers for specific events. Users can stay updated with the latest promotions by subscribing to the Gametime.co newsletter or following their social media accounts. These discounts enhance the affordability and value for money that the platform offers.

Reputation

Gametime.co has built a strong reputation in the ticket reselling industry. It is known for its reliable and secure transactions, ensuring that buyers receive valid tickets on time. The platform has garnered positive reviews from both customers and industry experts, highlighting its credibility and trustworthiness. Gametime.co's commitment to customer satisfaction and its partnerships with reputable sellers contribute to its excellent reputation.

Payment Options

Gametime.co offers various payment options to cater to different user preferences. Users can purchase tickets using major credit cards, including Visa, Mastercard, American Express, and Discover. Additionally, the platform supports payment through Apple Pay and Google Pay, providing added convenience for mobile users. The secure payment gateways guarantee the protection of users' financial information.

Loyalty Programs

Gametime.co does not currently have a dedicated loyalty program. However, the platform occasionally rewards loyal customers with exclusive promotions, discounts, or early access to ticket sales. Users can also subscribe to the Gametime.co newsletter to receive updates on special offers and upcoming events.

Customer Reviews

Gametime.co has received numerous positive customer reviews for its reliable service, user-friendly interface, and prompt customer support. Customers appreciate the ease of finding and purchasing tickets, as well as the convenience of instant ticket delivery. Users often commend the platform for its trustworthy transactions and transparency in ticket pricing. These positive customer reviews further establish the credibility and popularity of Gametime.co.

Community Involvement

Gametime.co actively engages with the community by supporting various charitable initiatives and sponsoring local events. The platform collaborates with nonprofit organizations to provide opportunities for underprivileged individuals to attend live events. Through these community involvement efforts, Gametime.co aims to make live entertainment accessible to a wider audience while giving back to the community.

Shipping and Costs

Gametime.co primarily offers digital ticket delivery through instant download or mobile entry. This eliminates the need for physical shipping and reduces costs associated with traditional ticket delivery methods. Users can conveniently access their tickets via the Gametime.co app or by downloading and printing them. The absence of shipping costs simplifies the ticket purchasing process and ensures timely ticket delivery.

Conclusion

Gametime.co is a trusted ticket reselling platform that offers a seamless user experience, a wide selection of tickets for various live events, and reliable customer service. While it may have some limitations, such as higher service fees and limited international event coverage, the platform's overall value for money, product quality, and transparency make it a top choice for users looking to buy and sell tickets. With its excellent reputation, secure transactions, and commitment to customer satisfaction, Gametime.co stands as a reputable and dependable ticket reselling platform in the market.