Users Voice for Gant

46% users rated Terrible
0% users rated Poor
0% users rated Average
0% users rated Very Good
54% users rated Excellent
Pie Chart Review Representation for Gant
Gant Overall rating
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User Interface
Quality

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Review article published on: 01 Aug 2019

Last updated by on 09 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Apr 2022 5 3.4 3.8 1 5 5
May 2022 5 5 5 5 5 5
Jun 2022 5 4 5 5 2.9 1.4
Jul 2022 5 3.5 4.4 1 2.7 1.2
Mar 2023 3.2 3.3 2.8 1 2.8 1.1
Line Chart for Rating of peer stores

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Detailed Gant Review by

Introduction

Gant.co.uk is a popular online clothing store that specializes in high-quality men's, women's, and children's apparel. The brand has made a name for itself by producing timeless, stylish, and comfortable clothing. With an extensive range of clothing items, Gant.co.uk has established itself as a go-to destination for people who are looking for premium quality apparel at reasonable prices.

Pros and Cons

Some of the pros of shopping at Gant.co.uk include its vast selection of clothing items, premium quality products, reasonable prices, and excellent customer service. However, some of the cons include the limited selection of products for women and high shipping costs.

User Experience

Gant.co.uk has a user-friendly website that makes it easy for shoppers to browse and purchase their desired items. The website is well-designed and easy to navigate. The search and filter functions are excellent, and the product descriptions and images are detailed and informative.

Pricing and Value for Money

The prices of Gant.co.uk's products are reasonable, considering the premium quality of the materials and the stylish designs. Customers get excellent value for their money when purchasing from the brand.

Alternatives

Some of the alternatives to Gant.co.uk include Ralph Lauren, Fred Perry, and Lacoste.

Customer Service

Gant.co.uk provides excellent customer service to its customers. The brand has a team of knowledgeable and helpful customer service representatives who are always available to assist customers with any issues or concerns.

Product Quality and Selection

Gant.co.uk is known for its high-quality products that are made from premium materials. The brand's selection of clothing items is extensive and includes everything from casual wear to formal attire.

Website Usability

The Gant.co.uk website is well-designed and easy to navigate. The website's search and filter functions are excellent, and the product descriptions and images are detailed and informative.

Returns and Exchanges

Gant.co.uk offers easy returns and exchanges for its customers. The brand has a hassle-free return policy that makes it easy for customers to return or exchange their items.

Promotions and Discounts

Gant.co.uk offers various promotions and discounts throughout the year, such as seasonal sales and exclusive offers for newsletter subscribers. These promotions help customers save money on their purchases.

Reputation

Gant.co.uk has an excellent reputation for producing high-quality, stylish apparel. The brand has been around for over 70 years and has established itself as a leading clothing brand in the UK.

Payment Options

Gant.co.uk accepts a variety of payment options, including major credit cards, PayPal, and Klarna.

Loyalty Programs

Gant.co.uk does not currently offer a loyalty program for its customers.

Customer Reviews

Gant.co.uk has mostly positive customer reviews, with customers praising the brand's high-quality products, stylish designs, and excellent customer service.

Community Involvement

Gant.co.uk is committed to sustainability and has implemented various initiatives to reduce its environmental impact. The brand also supports various charitable causes through its GANT Beacons Project.

Shipping and Costs

Gant.co.uk offers free standard shipping on all orders over £50. The brand also offers express shipping for an additional fee. However, the shipping costs for orders under £50 can be quite high, which is a downside for customers who want to make small purchases.

Gant Recent User Reviews

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Reviewer Name: Diane T

Review Submission Date: 2022-04-08

Review Title: Visited the Gant store at McArthur…
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Review Description: Visited the Gant store at McArthur Glenn. Not the first time. All the staff are very pleasant and helpful particularly Sue who spent time searching for sizes and colour. Would definitely recommend this shop.

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Reviewer Name: Mr Phillip Parker

Review Submission Date: 2022-01-08

Review Title: Don’t use this company
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Review Description: Have had Gant clothing previously but had purchased on high street, first and last time ever ordering on line direct with them , ordered 2 items but only 1 item in package , impossible to get through to anyone on the phone,despite being position 1 in the queue , after 40 minutes still no one to speak to. Will have to open a dispute with my credit card company .Avoid this company is my strong advise .

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Reviewer Name: SCOTTYQ

Review Submission Date: 2021-09-10

Review Title: 10?????????? customer service???
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Review Description: Well I was a little disgruntled earlier by GANT, but after 10?????????? customer service, I'm well & truly satisfied by the amazing service I received, highly recommended & super cool clothes

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Reviewer Name: Michelle Murphy

Review Submission Date: 2021-07-14

Review Title: Missing items from my order was…
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Review Description: Missing items from my order was completely ignored by customer service and they won’t refund

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Reviewer Name: Azeekhi

Review Submission Date: 2021-03-06

Review Title: Great product and service
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Review Description: Item ordered and arrived very quickly. Colour was very similar to the description on the website. Good quality fabric and comfortable fit. True to size too not larger. Great purchase I’m happy with purchase.

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Reviewer Name: Sam

Review Submission Date: 2021-02-28

Review Title: GANT Chelsea Boots Heel separating after 4 months...in lockdown!!!
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Review Description: I ordered a pair of GANT Chelsea Boots in early October 2020. Bearing in mind that we are in the middle of another lockdown and are limited in what we can do, imagine my surprise and disappointment when the heel of the left boot is already starting to separate from the rest of the boot. These aren’t a cheap boot and with the very limited amount of footfall they have had this is extremely disappointing from a ‘premium’ company such as GANT.

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Reviewer Name: tamir sailing

Review Submission Date: 2020-12-16

Review Title: They don't deliverdeliver items to the wrong address and expect you to call multiple flats to figure out where it is items to the address…
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Review Description: They don't deliver items to the address you ask for, then give you a number of a house with multiple flats in it and tell you to go get it. APPALLING. As if I paid for doing walking and investigative work. Unacceptable. They should at least deliver to the right address.

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Reviewer Name: Mike Gallagher

Review Submission Date: 2020-12-12

Review Title: Dramatically reduced quality and fit, new brand required :(
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Review Description: I have been a loyal customer since Gant came to the UK and I dress from head to toe in their cloths. However the quality has taken a nose dive for some reason. I am about to return my entire £600 delivery of shirts, chinos and a jackets and belt all of which is nowhere near the fit or quality of my existing clothes. This presents me with a problem as I didn't used to have to think about what to by now I need to find a different brand. So sad

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Reviewer Name: Jon

Review Submission Date: 2020-07-24

Review Title: No issues
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Review Description: No issues, thanks

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Reviewer Name: Susan S

Review Submission Date: 2020-06-12

Review Title: Great On-line shopping
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Review Description: Have used this company many times now and never had an issueLots of choice, both clothing and household itemsEasy on-line ordering, easy and quick delivery via courier.If you need to return, this is easy tooVery happy with all my purchases, all excellent quality, towels are so so softWill definitely use again and would highly recommend