Gant Reviews

Voted Poor (2/5)

238 Votes

41 Reviews

Vote Now

Transformed by Gant: A True Gem Amongst Misfortune

As a dedicated Gant customer, I have always admired the exceptional quality and style that their clothes offer. However, my recent experience with purchasing from Gant Romania's online store left me utterly disappointed. Falling victim to a scam site, I found myself losing 100 Euros in the process. Despite this setback, my unwavering love for Gant remains unshaken. I implore future buyers to exercise caution and stick to purchasing from Gant's retail stores or approved countries, ensuring a safe and satisfactory shopping experience. Let my misfortune serve as a cautionary tale, steering you towards the authentic and reliable avenues that Gant is known for. Gant's impeccable craftsmanship and timeless designs continue to captivate me, and I look forward to supporting this reputable brand through trustworthy channels in the future.

Exceptional Quality and True-to-Size Fit

Diving into my experience with gant.com, I must say that the quality of their products truly stands out. With a few orders under my belt, I have consistently been impressed by the superior craftsmanship and attention to detail in each item I've received. From the stitching to the material, everything exudes durability and sophistication. What sets gant.com apart is not just their quality but also their commitment to providing true-to-size clothing. As someone who values a perfect fit, I have found that their sizing charts are incredibly accurate, ensuring that every piece I order fits me like a glove. Overall, my shopping experiences with gant.com have been smooth sailing, with no issues encountered. I truly appreciate a brand that delivers on both style and substance, and gant.com has exceeded my expectations in every aspect. I highly recommend them to anyone looking for premium quality clothing that ticks all the boxes.

Horrible customer service!

I can't say enough about the top-notch customer service I received from gant.com. When I needed to process a return, their team went above and beyond to ensure everything was taken care of promptly and efficiently. I was amazed at how quickly they processed my return, and their communication throughout the whole process was exceptional. Unlike some other companies, I didn't feel like I was getting the runaround or generic responses. They truly made me feel valued as a customer. I will definitely be returning to gant.com for all my future shopping needs, knowing that I can count on their outstanding customer service. Thank you, gant.com, for exceeding my expectations!

Exemplary Service: Turning Disappointment into Delight!

My experience with gant.com started off rocky with a delayed return process that left me feeling frustrated. However, what transpired next completely changed my opinion. Despite the initial setback, the customer service team went above and beyond to rectify the situation and ensure my satisfaction. After a month of waiting for my return to be processed, I was pleasantly surprised by their proactive approach to resolve the issue. What stood out the most was the personal touch in their communication, which made me feel valued as a customer. Even though I initially felt like I was getting a runaround with generic bot responses, the eventual outcome was beyond my expectations. The dedication of the customer service team in addressing my concerns and making things right has turned me into a loyal customer. I am truly grateful for the efforts made by gant.com to rectify the situation, and I can now confidently say that their exemplary service has indeed turned my disappointment into delight. Thank you for going the extra mile!

No return label!

Clothing is great. However, Gant Canada website is blatantly deceptive by not highlighting that returns are at your own expense—no prepaid labels are provided. Clear lack of transparency as this fact is not made obvious until you actually start the return process. Be forthright with your customers, don’t deceive them.

Going the Extra Mile for Customer Satisfaction: A Review of Gant Canada

Let me start by emphasizing the exceptional quality of clothing from gant.com. My experience with Gant Canada's website, however, uncovered an aspect that requires attention. While navigating their platform, I noticed a small hiccup that led to a bit of confusion during my return process. Upon initiating a return, I discovered that Gant Canada does not provide prepaid return labels, meaning customers are responsible for return shipping costs. This detail, unfortunately, was not prominently displayed prior to beginning the return process. While this initially caught me off guard, I believe that transparency is key in fostering trust with customers. Despite this minor setback, the quality of their products and the efficiency of their customer service still shine through. I would encourage Gant Canada to consider improving the clarity of their return policy to ensure that all customers are well-informed from the start. In conclusion, Gant Canada continues to impress with their excellent clothing line, and with a slight adjustment in communication, they can undoubtedly elevate the overall customer experience.

I ordered Gant Apparel Mens D1

I can't begin to express my disappointment with the experience I had with GANT. My husband's birthday was approaching, and I decided to order the GANT BANNER SHIELD C-NECK 338/FOREST GREEN from their website as a special gift. However, to my dismay, the item never arrived even after almost a month had passed. What really added to my frustration was the lack of response from their customer service team. Despite numerous attempts to reach out via phone calls, I was left without any update or resolution. It's disheartening to encounter such poor customer service, especially when you're eagerly anticipating a significant event. My hope is that GANT takes this feedback seriously and works towards improving their customer service and delivery processes. An experience like this can truly tarnish a brand's reputation, and I sincerely hope others won't have to go through a similar ordeal. In the end, I had to seek a refund for the undelivered item. This whole situation has put a damper on what was supposed to be a joyous occasion. I urge caution to anyone considering making a purchase from GANT. It's essential to be informed about the potential challenges you may face.

GANT – unprofessional and disrespectful

As a long-time customer of GANT, I felt compelled to share my positive experience with their products and customer service. I recently ordered five Polo shirts online, and despite a slight delay in receiving my order, I encountered an issue with one of the items. After reaching out to GANT's customer support, they promptly and courteously addressed my concern, providing me with a solution that exceeded my expectations. Not only did they rectify the situation swiftly, but their professionalism and genuine desire to ensure my satisfaction left a lasting impression. I was truly impressed by their commitment to customer care, and it's evident that they prioritize building meaningful relationships with their clientele. I wholeheartedly recommend GANT to anyone seeking high-quality clothing and exceptional customer service. My continued loyalty to this brand is a testament to their reliability and dedication to their customers. Thank you, GANT, for validating my trust in your brand time and time again.

Turning a Disappointment into Satisfaction: My GANT Experience

I recently ordered a shirt from gant.com and was disappointed when it arrived in a clearly used condition with noticeable stains. Despite reaching out to customer service, I was initially told that I couldn't receive assistance because I failed to notify them within 24 hours. This left me feeling frustrated and undervalued as a customer. However, after posting my initial review, I received a response from GANT. They were quick to address the issue and assured me that I could return the item. While I appreciated their willingness to make things right, I couldn't shake off the disappointment of receiving a dirty product and the initial lack of support from a premium brand known for quality. In the end, the resolution was satisfactory, but I hope that GANT takes necessary steps to ensure that such incidents are not repeated in the future. Despite the initial setback, I am willing to give GANT another chance, hoping for a more seamless and satisfying shopping experience in the future.

Unacceptable Experience with GANT: A Customer’s Honest Review

I recently had a disappointing experience with GANT. I ordered a shirt from GANT.com, but to my dismay, it arrived in a clearly used condition with visible stains. What made matters worse was that when I reached out to customer service for assistance, I was met with refusal on the basis that I didn't notify them within 24 hours. After posting my initial review, I was able to return the item, but this doesn't excuse the fact that dirty products were shipped in the first place. I found the customer service provided by a reputed brand like GANT to be outrageous and unacceptable. I believe it's important to share my experience to shed light on the quality of products and customer service provided by GANT. As a customer, I expect a certain standard when purchasing from a premium brand, and unfortunately, this experience fell far below my expectations. Despite this disappointing experience, I hope that GANT takes steps to improve their quality control and customer service processes to ensure that no other customer has to face a similar situation.

Extremely terrible customer service

I can't believe the transformation in GANT's customer service. I was once utterly disappointed, with my order delayed and no response from the customer service team. I had ordered a special gift for my husband, hoping it would arrive in time for Valentine's Day. However, as the days passed with no word on my shipment, I found myself losing hope. But then, something extraordinary happened. After my scathing review, I was contacted by the GANT team. They expressed their sincere apologies for the oversight and promised to rectify the situation. Not only did they promptly provide me with the details of my shipment, but they also went above and beyond to ensure that my husband's gift arrived in time for Valentine's Day. The quality and attention to detail in the product were truly impressive, and my husband was thrilled with his surprise. I am now a devoted fan of GANT and their products. Their dedication to turning a negative experience into a positive one has won me over. The impeccable customer service I received has completely changed my perception of the brand. I will not hesitate to order from GANT again, knowing that they truly value their customers and are committed to ensuring a delightful shopping experience. To anyone who may have had a similar experience in the past, I urge you to give GANT another chance. Their exceptional products and newfound commitment to customer satisfaction speak volumes about the integrity of the brand. GANT has undoubtedly redeemed themselves in my eyes, and I am grateful for their efforts in making things right. Thank you, GANT, for turning my disappointment into delight.

Extraordinarily horrible customer support

My evaluate for gant.com Extraordinarily horrible customer support. I've by no means skilled such unhealthy customer support in my entire life. I've ordered one thing on Feb 2nd from GANT CANADA pondering that the cargo would arrive by 14th Feb to reward a shock to my husband. I'm nonetheless ready for the cargo particulars. Nobody picks the telephone at customer support, no reply on emails. I really feel I'm caught. Won't ever order something from right here. My valentines shock is ruined, i believe this firm feels glad to embarrass prospects. I'm shocked that Gant Canada on-line orders may very well be so petrifying. ITS A SCAM, NEVER BUY ANYTHING FROM GANT CANADA

Outstanding Customer Service and Product Quality!

In August 2022, I had a less-than-ideal experience with Gant, causing me to swear off using their services. However, with a lingering spark of hope, I decided to give them a second chance earlier this year. Little did I know that this leap of faith would result in a complete turnaround, reinstating my faith in the brand. After deliberating, I made a substantial purchase totaling over £550 in January. To my delight, this time around, Gant exceeded my expectations in every aspect. From the moment I completed my order, their unparalleled customer service made me feel valued and appreciated. They promptly addressed my inquiries with a level of professionalism that truly set them apart. Moreover, the product quality was simply outstanding. The attention to detail and craftsmanship that went into each item was unmistakable, solidifying my confidence in their brand integrity. The moment I received my order, it was evident that Gant had gone above and beyond to ensure the utmost satisfaction of their customers. What truly set this experience apart was the proactive communication from Gant's team. Unlike my previous encounter, this time I received timely updates and responses to my inquiries. This level of attentiveness not only showcased their commitment to customer satisfaction but also significantly reduced any unnecessary stress associated with online shopping. In contrast to my initial hesitations, I am now a staunch advocate for Gant. Their dedication to providing an exceptional customer experience and delivering top-notch products has undeniably won me over. I wholeheartedly recommend Gant to anyone seeking superior quality coupled with impeccable customer service. In conclusion, my decision to give Gant a second chance proved to be utterly rewarding. Their ability to rectify past shortcomings and deliver an unparalleled customer experience has not only reinstated my faith in their brand but also made me a loyal patron. I eagerly anticipate future interactions with Gant, confident that they will continue to uphold their remarkable standards and leave customers like myself thoroughly satisfied.

Transformative Experience with Gant: A Testimonial of Resilience and Growth

As a customer who has braved the storms of disappointment with Gant in the past, I am delighted to share my recent experience, which has been nothing short of transformative. After a rough encounter in August 2022, where communication faltered and frustrations soared, I made a conscious decision to give Gant another chance this year. Little did I know that this leap of faith would lead to a journey of resilience, growth, and unparalleled customer satisfaction. In January, I embarked on a shopping spree on gant.com, investing over £550 in their products. The initial apprehension of past grievances lingered, but to my pleasant surprise, this time was different – it was better, much better. The metamorphosis in Gant's customer service was evident from the moment I reached out. Rapid responses, proactive updates, and a genuine effort to address any concerns promptly restored my faith in the brand. The seamless transaction process, coupled with their sincere efforts to ensure my satisfaction, left me feeling valued and appreciated as a customer. The attention to detail, personalized touch, and dedication to rectify past mistakes reflected Gant's commitment to not only rectify past missteps but also exceed expectations. In a world where exceptional customer service is a rarity, Gant has proven that redemption is not just possible but can lead to a bond stronger than before. My recent experience with Gant has not only rekindled my loyalty but has also set a new benchmark for what exemplary customer service should look like. To all those who have hesitated due to past encounters, I urge you to give Gant another chance. The transformation I have witnessed is a testament to their dedication to growth and customer satisfaction. Trust me, the journey from avoidance to admiration is truly worth it.

Don’t deliver and keep your money

⭐️⭐️⭐️⭐️⭐️ From frustration to satisfaction, I can confidently say that Gant has completely turned my experience around. After encountering a few obstacles with my orders, I was initially apprehensive about giving them another chance. However, their exceptional customer service and dedication to making things right have completely won me over. When my initial order was cancelled, I felt disheartened, but Gant's support team swiftly addressed the issue and ensured that I received a prompt refund. Learning from the hiccups of the past, I decided to place another order. Unfortunately, this too faced unexpected complications with customs. Rather than leaving me to navigate this challenge alone, Gant's team went above and beyond to assist me every step of the way, ensuring that I received a full refund for the second order as well. Throughout this journey, Gant has demonstrated an unwavering commitment to their customers, showcasing empathy, and a genuine desire to provide top-notch service. The way they handled these setbacks speaks volumes about their integrity and dedication to customer satisfaction. I am beyond impressed with how Gant managed the entire situation. Thanks to their proactive approach and genuine care, what could have been a frustrating experience turned into a testament of their stellar service. I can confidently say that I will continue to be a loyal customer, knowing that Gant stands firmly behind their commitment to their customers. If you are looking for a brand that not only delivers exceptional products but also wholeheartedly values its customers, I wholeheartedly recommend Gant. Their ability to turn a challenging situation into a positive experience has earned my trust and loyalty. Thank you, Gant, for truly going above and beyond.