Users Voice for Gant

61% users rated Terrible
6% users rated Poor
0% users rated Average
1% users rated Very Good
31% users rated Excellent
Pie Chart Review Representation for Gant
Gant Overall rating
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Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 08 Feb 2019

Last updated by on 09 Mar 2023

"I am Vrushali Rakhunde and when you ask me about a film's story be ready for spoilers and an interesting experience."
Sep 2022 2.4 3.7 4.5 3.8 4.5 1
Oct 2022 1.4 2.5 4.7 4.2 4.7 1
Nov 2022 1 3 4.2 2.8 4.5 1
Dec 2022 5 5 5 5 5 5
Mar 2023 1.2 1.8 3.3 3.4 4.1 1
Line Chart for Rating of peer stores

gant.com

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gearbest.com

Detailed Gant Review by

Introduction

Gant.com is a popular fashion retailer that was established in 1949. The brand is known for its high-quality products, classic designs, and attention to detail. Gant.com features a wide variety of clothing and accessories for men, women, and kids. The website offers a convenient platform for customers to shop online and get their orders delivered right to their doorstep.

Pros and Cons

Pros:
  • High-quality products
  • Classic designs
  • A wide variety of clothing and accessories to choose from
  • Straightforward website interface
  • Free shipping on orders over $125
  • Easy returns and exchanges
Cons:
  • Higher prices compared to other retailers
  • Occasional stock shortages or limited availability

User Experience

The website is user-friendly and easy to navigate. The pages load quickly, and the search function is effective, making it easy for customers to find what they're looking for. Gant.com's layout is visually attractive and features photos and descriptions of each product that make it easier for customers to make informed decisions.

Pricing and Value for Money

Gant.com offers high-quality, timeless pieces that come with a price tag set slightly higher than some other fashion retailers. The price range of Gant's products can be considered between mid to high-end. While some consumers may view the prices as steep, the quality justifies the price points. Gant.com also offers occasional discounts and promotions, so it's worth keeping an eye out for those.

Alternatives

Some alternative fashion retailers to Gant.com include:
  1. RalphLauren.com
  2. TommyHilfiger.com
  3. BananaRepublic.com

Customer Service

Gant.com offers free customer service and support through a variety of channels. Customers can reach out to the company via phone, email, or live chat. The website also includes a comprehensive FAQ page that covers a wide range of topics. Gant.com has received positive feedback from customers about their customer-service experience.

Product Quality and Selection

Gant.com offers a wide range of high-quality products, including clothing, accessories, shoes, and more. The brand is famous for its classic, timeless designs that are often considered wardrobe staples. Gant.com's products are well-made and durable, ensuring that customers get their money's worth.

Website Usability

The website is easy to use, featuring a minimalistic design that's visually appealing. The pages load quickly, and the navigation is straightforward. The website also includes a search function that makes finding specific products a breeze. The shopping cart function is also simple to use, allowing customers to add to their cart and check out quickly.

Returns and Exchanges

Gant.com offers a hassle-free return and exchange policy to ensure their customer satisfaction. Products can be returned within 30 days of purchase. Items must be in their original condition with all tags and labels intact. Gant.com's website includes detailed instructions on how to return or exchange an item.

Promotions and Discounts

Gant.com offers occasional discounts and promotions that can be found on the website or through promotional emails. The website also features a sales section where customers can find discounted items. Additionally, If you sign up with your email, Gant.com offers a 10% discount on your first purchase.

Reputation

Gant.com is a well-respected fashion retailer with a long history. The company has a positive reputation and has received positive feedback from customers. The brand is known for its high quality, classic designs, and attention to detail, making it a favorite for customers seeking classic, timeless pieces.

Payment Options

Gant.com accepts a variety of payment methods, including Visa, Mastercard, Discover, and American Express. The website also offers PayPal as a payment option, ensuring that customers can choose a secure and convenient payment method that suits their preferences.

Loyalty Programs

Gant.com does not currently offer a loyalty program. However, customers who sign up for the company's newsletter can receive exclusive discounts and promotions.

Customer Reviews

Gant.com has received positive feedback from customers regarding their product quality, customer service, and website usability. Customers praise Gant.com's high-quality and timeless designs, as well as their hassle-free returns and exchange policies.

Community Involvement

Gant.com is committed to social responsibility and sustainability. The company has partnered with organizations, charities, and foundations to improve their environmental, economic, and social impact. Gant.com's website includes detailed information on their work towards sustainability and corporate responsibility.

Shipping and Costs

Gant.com offers free shipping on all US orders over $125. The average shipping time is five to ten business days. Customers can also opt for expedited shipping for an additional fee. The website also includes a shipping calculator that estimates the shipping cost based on the location and order value. Overall, the website provides a comprehensive shipping policy that ensures timely and safe delivery of the products ordered.

Conclusion

Overall, Gant.com is a highly respected fashion retailer known for its high-quality, timeless designs, and attention to detail. Although the prices are a bit higher than other fashion retailers, the quality justifies the price point, and customers get their money's worth. The website provides a seamless experience that caters to the needs and preferences of customers. The brand has received positive feedback from customers in terms of product quality, customer service, and website usability. Gant.com's commitment to social responsibility and sustainability further enhances its reputation as a responsible and reliable fashion retailer.

Gant Recent User Reviews

User Rating

5 stars

22

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Reviewer Name: Paulo

Review Submission Date: 2022-12-05

Review Title: Delivery issue
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Review Description: Delivery issue, link on email sends you to UPS, which then asked for my personal details including Bank. Gant don't even use UPS!

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Reviewer Name: Tracey Degallerie

Review Submission Date: 2022-12-04

Review Title: Still waiting for some shoes I ordered…
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Review Description: Still waiting for some shoes I ordered for a funeral. Ordered them over a week ago. En I the cheapest most useless courier company has had the shoes for days. Wish Gant would use a decent courier. I now have no shoes for funeral

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Reviewer Name: Benjamin S

Review Submission Date: 2022-11-28

Review Title: Site doesnt work on checkout
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Review Description: Site doesnt work on checkout, crashes as soon as you press pay and takes you back to an empty cart, hours of my life wasted.Your developers are inept!

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Reviewer Name: John Mcquillan

Review Submission Date: 2022-11-07

Review Title: Returned a shirt I bought from Gant…
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Review Description: Returned a shirt I bought from Gant sent it back and still waiting for my refund after 2 weeks and numerous phone calls still waiting for my money back appalling customer service and wont be buying from Gant again AVOID

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Reviewer Name: Kyle

Review Submission Date: 2022-10-20

Review Title: Website never ever works
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Review Description: Website never ever works. Ever. For nearly a year their payments fail and never go through. Always an absolute shambles to purchase something. After two years of lockdown you’d think they get their act together with their website. Shocking and terrible customer service online for a brand that’s trying to be on par with Ralph Lauren or Lacoste or Clavin Kline. Really gone down hill of late. Nobody in customer service wants to help you, they just send templates replies. Spend your money elsewhere.

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Reviewer Name: Phil Harrison

Review Submission Date: 2022-10-18

Review Title: Shocking quality of jeans had 2 pairs…
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Review Description: Shocking quality of jeans had 2 pairs and each teared down back pocket after a few wears and washes, stay away from this brand as the quality and price is absolutely disgusting.

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Reviewer Name: Laurence Bartley

Review Submission Date: 2022-09-24

Review Title: Poor Quality
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Review Description: Been buying Gant polo shirts and after about 6 months the seams on the neck and arms are coming away, last time I will ever buy another Gant item. The quality is just not there anymore for the excessive price you pay for them.

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Reviewer Name: Austin Cox

Review Submission Date: 2022-09-13

Review Title: I bought 3 Gant Polos in July 22 washed…
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Review Description: I bought 3 Gant Polos in July 22 washed them twice at 30 degrees no tumble dryer - all have shrunk above the waist and show signs of excessive wear on the collars. Rang Gant Customer Service yesterday who advised they would do nothing - no replacement no refund nothing -didnt even suggest returning the product for examination. These shirts are £80 each on Gant Website!! No point in ringing their Customer Service Department as they don’t appear to have one!!??

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Reviewer Name: Mircea Ghiuzan

Review Submission Date: 2022-09-04

Review Title: Shrinked after first wash
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Review Description: I’m a fan of the brand and bought many nice articles. Unfortunately the white polo T-shirt shrinked at least a number size after washing it at 30degrees. Cannot recommend it.

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Reviewer Name: steve wilson

Review Submission Date: 2022-09-01

Review Title: Gant not for men
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Review Description: I am really curious as to who your demographic is? Looking at your current website after being sent an email advertising your sale all I can see are very young very moody young boys who all look like they wish they were somewhere else. As a mature male who has bought Gant on many occasions this type of selling, to what appears as a very niche audience, definitely dissuades me from considering Gant clothing. Who would have thought after all these years Gant was not really after my business at all.

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