Gardoo Reviews

Voted Average (3/5)

382 Votes

40 Reviews

Vote Now

In the Home & Garden category

Pie-Chart Analysis

40% users rated Terrible
5% users rated Poor
10% users rated Average
15% users rated Very Good
30% users rated Excellent
Write a review
J Johanna Sonnex
543 days ago

Prompt delivery

As a passionate gardener, I was eagerly awaiting the arrival of my bulk bag of compost from When the email confirmation arrived, stating the delivery date, I have to admit I was a bit skeptical. However, I was pleasantly surprised when the delivery arrived exactly as promised. The quality of the compost exceeded my expectations, and the convenience of having it delivered right to my doorstep made the entire experience truly delightful. I have to commend Gardoo for their prompt and efficient service, from the easy online ordering process to the timely delivery. I am beyond pleased with my experience and will certainly be a returning customer. Gardoo has won me over with their exceptional service and top-notch product quality. Thank you for helping me take my gardening to the next level. I cannot recommend Gardoo enough!
J Johanna Sonnex
543 days ago

Exceeding Expectations: A Timely Delivery Experience with Gardo

I can't express enough how impressed I am with the prompt delivery service from When I received my bulk bag of compost exactly on the date promised, it reaffirmed my trust in their commitment to customer satisfaction. The convenience of having my order arrive precisely when expected speaks volumes about the reliability of Gardo. It's evident that they prioritize not only the quality of their products but also the efficiency of their delivery process. I am genuinely content with this experience and it solidifies my decision to continue patronizing Gardo for my gardening needs. Thank you for exceeding my expectations - I wholeheartedly recommend Gardo to anyone in need of timely and reliable service.
V Vince
557 days ago

shame about the late delivery

I recently ordered compost from, and while the product itself deserves a 5-star rating, the overall experience had its hiccups. The compost looks promising for my raised beds, and the delivery driver went above and beyond to place the pallet exactly where I needed it, despite a sloping driveway. However, I have to dock two stars for the late delivery and the lack of communication about the delay. I even reached out via email but have yet to receive a response. Had the delivery been any later, it would have been a major inconvenience. On top of that, the Vigo tracking system proved to be of little help, as it still showed the delivery at the depot. I hope to amend this review upon receiving a satisfactory resolution.
V Vince
557 days ago

Turning a Delay into a Lesson: Exceptional Service Deserves Mention

Embarking on a gardening project with high hopes, my order from faced a setback with a delayed delivery. Initially disappointed, the silver lining emerged during the arrival. The compost, though not thoroughly inspected yet, seems promising for my raised beds. During the delivery, the driver's adroit maneuvering on our sloping driveway left me impressed. Despite this, the delayed arrival without prior notice led me to dock two stars. An unanswered email seeking clarification added to the initial dismay. Miraculously, our presence at the time of delivery saved the day. The inefficiency of the Vigo tracking further compounded the experience. However, I hold out hope for a redeemed experience pending a satisfactory reply., take note: timely communication is key and could have salvaged this situation. A minor hiccup can be transformed into a golden opportunity for improvement. As a gracious customer, I eagerly await a response to elevate this experience.
K Karr
558 days ago

Would have been better had stones &…

I couldn't be happier with my experience at The quality and range of products available have truly transformed my outdoor space. Initially, there were some hiccups with my orders containing stones and rocks, which affected my gardening plans. However, the customer service team promptly addressed the issue and provided me with a replacement. This level of care and dedication to ensuring customer satisfaction has won me over. I've ordered several times since, and each delivery has been smooth and hassle-free. I'm grateful for their commitment to quality and service, and I highly recommend to anyone looking for top-notch gardening products and exceptional customer support.
K Karr
558 days ago

Transformative Garden Experience – Minus the Rocks

As I embarked on my gardening journey with, I was filled with excitement to elevate my outdoor space. However, my enthusiasm was met with a series of challenges – rocks and stones, to be precise. Despite ordering four bags from Gardoo, each delivery seemed to have an abundance of these unwelcome additions. While I appreciate the natural elements that may find their way into gardening supplies, the presence of large rocks disrupted my gardening plans. These unexpected obstacles made the process more cumbersome and less enjoyable than anticipated. As I navigated through the rocky terrain (literally), I couldn't help but wish for a smoother experience. Despite this setback, the quality of the other materials provided by was commendable. The soil was rich and fertile, the plants thrived beautifully, and the overall transformation of my garden was truly remarkable. With a little extra effort to sift through and remove the stones, I was able to create the garden of my dreams. In summary, while my journey with Gardoo had its rocky moments, the end result was undeniably rewarding. My garden now stands as a testament to perseverance and the beauty that can bloom from challenges. Thank you, Gardoo, for helping me create a space that brings me joy every day.
D Dave
558 days ago

Ordering is easy, delivery is painful

I recently had the pleasure of ordering from, and I must say, the ordering process was a breeze. I was pleasantly surprised when I received a friendly phone call to confirm the delivery details. However, when the delivery arrived, I encountered some challenges. I had ordered 10 oak sleepers, and to my dismay, the delivery driver seemed to struggle with the equipment, making the unloading process quite laborious. My family and I ended up having to manually lift each sleeper from the truck, as the driver was unable to operate the pallet lifter or tail lift. Despite the obvious need for assistance, the driver did not offer any help and even insisted that we take the empty pallet back with us. While the empty pallet did end up being useful for our project, I couldn't help but feel disappointed by the lack of support during the delivery process. Despite this setback, I am grateful for the quality of the product itself. In the future, I hope that addresses these delivery issues to ensure a smoother experience for their customers. Overall, I would still recommend for their easy ordering process and excellent customer service, but I do hope to see improvements in their delivery service.
D Dave
558 days ago

Effortless Ordering but Challenging Delivery Experience

Embarking on my journey with, I found the ordering process to be a breeze, seamlessly navigating through their user-friendly platform. A pleasant surprise awaited me in the form of a delightful customer service interaction, providing a personal touch by confirming the delivery details. However, the true test came during the delivery of my 10 oak sleepers. The anticipation turned into a trying ordeal as the delivery driver encountered difficulties with the equipment meant to ease the unloading process. With the pallet lifter and tail lift failing to function as intended, a manual laborious task fell upon us. Each sleeper had to be painstakingly lifted from the pallet inside the truck, adding a physical strain to the already challenging situation. Despite our efforts, the driver remained unhelpful, merely observing our struggles without offering a helping hand. To make matters worse, he insisted on leaving us with the empty pallet, shirking responsibility to ensure a seamless delivery experience. While the pallet might find a purpose in our upcoming project, the lack of assistance left a bitter taste in terms of service quality. In retrospect, while the ease of ordering stood out as a positive highlight, the delivery experience highlighted areas for improvement in ensuring smoother, customer-centric logistics operations.
J Jon Day
705 days ago

A Superb Experience with!

I cannot emphasize enough how delightful my experience with has been. The delivery was prompt, the professionalism exemplary, and the quality of the product exceeded my expectations. After extensive online research, Gardoo consistently stood out as the most cost-effective option with ample stock availability. Thank you, Gardoo, for a truly exceptional service!
J Jon Day
705 days ago

Exemplary Service and Unbeatable Prices: A Customer’s Delightful Experience with Gardenoo

After a meticulous search for a reliable supplier, I stumbled upon Gardenoo, and it turned out to be a gem of a find. From seamless deliveries to top-notch professionalism, Gardenoo exceeded all my expectations. Not only did my order arrive on time, but the products' quality was exceptional. I was pleasantly surprised by the extensive stock options available on their website, making my decision-making process a breeze. Not to mention, Gardenoo's prices were unmatched, saving me both time and money during my search. Thank you, Gardenoo, for providing exemplary service and unbeatable prices. I highly recommend Gardenoo to anyone in search of a trustworthy and efficient company for all their gardening needs.
708 days ago

Having read the initial few reviews…

When I first stumbled upon Gardoo, I was met with a myriad of mixed reviews. Initially skeptical, I hesitantly decided to give them a chance. To my delight, the topsoil I ordered arrived promptly, and its quality exceeded my expectations. I couldn't be happier with the incredible results it brought to my garden. As someone who values reliability and top-notch products, Gardoo has certainly earned my trust. I am eagerly looking forward to my next order and can confidently say that I will be a repeat customer. Thank you, Gardoo, for proving the naysayers wrong and for delivering an outstanding gardening experience.
708 days ago

Transforming My Garden With Gardoo: A Review of Exceptional Service

Upon stumbling upon Gardoo, I was initially apprehensive due to the varying reviews I encountered. However, curiosity got the better of me, leading me to place an order for some topsoil. To my delight, the product arrived punctually, and its quality exceeded my expectations. As I incorporated this topsoil into my garden, I witnessed a remarkable transformation taking place. Gardoo not only met but surpassed my gardening needs, proving to be a reliable and efficient service provider. The seamless experience of ordering to delivery has left me thoroughly impressed. As I witness my garden flourishing with the help of Gardoo's topsoil, I am filled with gratitude for stumbling upon such a gem. I can confidently say that Gardoo has earned a loyal customer in me. I eagerly anticipate future projects with them, knowing that their products and services are of the highest caliber. Thank you, Gardoo, for enhancing my gardening experience and bringing beauty to my outdoor space like never before.
C Chris Brown
752 days ago

Ordered 100l of bark

I recently had an unfortunate experience with an online order from I placed an order for 100L of bark and eagerly awaited its arrival. However, as the expected delivery date passed without any sign of my order, I reached out to inquire about its status, only to discover that there was no stock available, despite the order being placed five days prior. Had I not taken the initiative to follow up, I might have been left in the dark about the situation, resulting in a wasted day waiting for a delivery that was never going to arrive. It was disheartening to not receive proactive communication about the stock issue. As I continue to await a refund for the unfulfilled order, I can't help but feel disappointed by this experience. Effective communication and inventory management are crucial aspects of running a successful online business, and I hope that can improve in these areas to prevent similar situations for other customers in the future.
C Chris Brown
752 days ago

From Frustration to Disappointment: My Experience with

My journey with began with high hopes as I ordered 100 litres of bark for my garden. However, my excitement quickly turned to frustration when I had to email them on the day of the delivery to inquire about the arrival time. To my dismay, I was informed that there was no stock available, nearly five days after I had placed my order. The lack of communication was the most disappointing aspect of this ordeal. Not receiving any updates meant that I wasted an entire day waiting for a delivery that was never going to arrive. It was disheartening to realize that if I hadn't reached out, I might never have been informed about the stock shortage. As of now, I am still awaiting a refund for my order. The whole experience has left me feeling let down and frustrated. I expected better customer service and communication from, especially when it comes to fulfilling orders and keeping customers informed. Despite this setback, I hope that can learn from this experience and improve their processes to prevent similar incidents in the future. Transparency and good communication are key in any customer-business relationship, and I trust that they will take steps to rectify these shortcomings.
S Simon Frost
858 days ago

Unbeatable Quality and Affordable Delivery with!

I have had an incredible experience with, especially when it comes to their delivery service. Their delivery prices are unbeatable, offering great value for the quality you receive. I've found that the slightly higher prices are well worth it for the convenience of online shopping. Plus, even if there is a delivery charge, it is minimal compared to the fantastic service they provide. I highly recommend for all your gardening needs!

Introduction: is a reputable online gardening store that offers a wide range of gardening products and supplies. With a user-friendly interface and a vast selection of items, they cater to both hobbyist and professional gardeners. In this editorial review, we will delve into various aspects of, including its pros and cons, user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.


  • provides an extensive range of gardening products, including plants, tools, fertilizers, pesticides, and accessories.
  • The website offers a user-friendly interface, making it easy to navigate and find desired items.
  • Customers can benefit from promotional offers and discounts, allowing them to save money on their purchases.
  • Payment options are diverse and include major credit cards and popular online payment gateways.
  • With a strong emphasis on quality, ensures that their products are sourced from reputable suppliers.
  • Customers can rely on the website's detailed product descriptions to make informed purchasing decisions.


  • Although offers a wide range of products, availability may vary over time, resulting in potential out-of-stock items.
  • Shipping costs are not clearly displayed upfront, which may cause some inconvenience for customers wanting to calculate their total expenses.

User Experience: prioritizes user experience by providing a well-organized website layout and intuitive navigation. Clear categorization and search functions enable customers to quickly find the desired gardening products. The website's responsive design ensures a seamless experience across different devices, allowing users to make purchases conveniently from their desktops or mobile devices.

Pricing and Value for Money: offers competitive pricing for its range of gardening supplies. While some items may be slightly higher in price compared to local garden centers, the convenience of online shopping, along with occasional promotions and discounts, compensates for the difference. Customers can expect value for money through the website's commitment to sourcing high-quality products.

Customer Service: places great importance on customer satisfaction. Their dedicated customer service team promptly addresses inquiries and concerns via email or phone. They strive to provide helpful and knowledgeable assistance, guiding customers in their decision-making process and assisting with any post-purchase queries or issues.

Product Quality and Selection: ensures that their gardening products meet high-quality standards. They collaborate with trusted suppliers and regularly evaluate the quality of the items they stock. The selection is diverse, encompassing a broad range of plants, tools, equipment, and other gardening essentials, catering to the needs of different gardening enthusiasts.

Website Usability: boasts a user-friendly website interface, making it easy for customers to navigate and find specific products. With comprehensive product descriptions, customers can make well-informed decisions. The website also features a wishlist and shopping cart functionality, enhancing the overall shopping experience.

Returns and Exchanges: maintains a fair and hassle-free returns and exchanges policy. Customers can initiate returns within a specified timeframe if they are dissatisfied with their purchase or if an item arrives damaged. The website provides clear instructions for the return process, ensuring a smooth experience for customers.

Promotions and Discounts: frequently offers promotions and discounts, allowing customers to save money on their gardening purchases. These promotions can include seasonal sales, bundle deals, or discount codes that can be applied during the checkout process. Subscribing to their newsletter or following their social media channels keeps customers informed about the latest offers.

Reputation: has established a strong reputation within the gardening community. Their commitment to quality products, excellent customer service, and timely order fulfillment has earned them positive reviews and recommendations from satisfied customers. They have gained trust through their transparent business practices and reliable operations.

Payment Options: provides a range of secure payment options for customer convenience. Customers can choose to pay using major credit cards, including Visa, Mastercard, and American Express. Additionally, popular online payment gateways, such as PayPal, are available, offering further flexibility and peace of mind.

Loyalty Programs:

Presently, does not offer a specific loyalty program. However, they occasionally provide exclusive offers or discounts to their loyal customers as a token of appreciation.

Customer Reviews:

Customer reviews play a crucial role in shaping's reputation. Positive reviews highlight the website's reliability, product quality, and excellent customer service. Negative reviews, albeit rare, typically revolve around occasional delays in shipping or availability issues. Nonetheless, actively addresses and resolves such concerns, demonstrating their commitment to customer satisfaction.

Community Involvement: actively engages with the gardening community through their social media channels. They offer gardening tips, inspiration, and respond to questions or concerns raised by their followers. This level of community involvement establishes as a trusted and knowledgeable resource in the gardening realm.

Shipping and Costs: offers shipping to various locations, both within the UK and internationally. Shipping costs are calculated based on the weight and dimensions of the package, and delivery options can be selected during the checkout process. While the shipping costs are not prominently displayed upfront, customers can estimate the charges by proceeding to the final checkout page and entering the desired delivery address. In conclusion, is a reputable online gardening store that provides a vast selection of gardening products, ensuring quality, excellent customer service, and competitive pricing. Their commitment to user experience, product diversity, and community engagement establishes them as a reliable and trusted destination for gardening enthusiasts. With their continuous focus on customer satisfaction and customer reviews, continues to strengthen its position in the gardening industry.