Gartenversandhaus Reviews

Voted Excellent (5/5)

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40 Reviews

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Online bestellt am 12.09.23 ich habe…

I recently placed an order with gartenversandhaus.de, hoping to spruce up my garden with some beautiful plants. However, my initial experience left much to be desired. After waiting almost a month for my order to arrive, I received a sad sight: a dry stem with just two leaves, and not a single flower in sight. Needless to say, I was incredibly disappointed. Upon reaching out to the company, I was informed that there was no guarantee of receiving flowering plants, and the promised 1-3 day shipping window was not binding. Feeling frustrated and disheartened, I vowed never to order plants online again. I decided that, from now on, I would personally select my plants. To add to my dismay, the second part of my order has yet to arrive, and after inquiring, I was informed that I would have to wait approximately two more weeks. This prolonged delay only served to further sour my experience. As a passionate gardener, I place great importance on the quality and timeliness of the products I receive. My experience with gartenversandhaus.de fell short of my expectations, leaving me feeling let down and disenchanted. Despite this disappointing experience, I remain hopeful and optimistic about finding the perfect plants for my garden in the future. However, I will be taking a different approach, opting to personally handpick each plant to ensure their quality and promise of blossoming beauty. With this in mind, I hope that gartenversandhaus.de takes this feedback to heart and works towards enhancing their product quality and customer service, allowing other gardening enthusiasts to enjoy a more satisfying experience in the future.

Transformed My Gardening Experience: A Sincere Review

I recently had an unforgettable experience with gartenversandhaus.de, and I feel compelled to share my journey. Despite placing my order on 12.09.23, I must admit that my initial expectations were not high. However, after nearly a month of anticipation and a follow-up inquiry, the first partial delivery left me disappointed. A mere twig with two leaves and not a single bloom in sight for seasonal plants left me disheartened. This experience left me determined to never again purchase plants online; next time, I vowed to handpick them personally. Moreover, the customer service response I received added to my dismay. I was informed over the phone that the terms and conditions did not guarantee flowering plants upon delivery. I was also informed that the promised 1-3 day shipping window was not a strict commitment. As for the awaited second partial delivery on 13.10.23, when I inquired, I was advised to wait an additional two weeks. This experience has driven me to reevaluate my approach to gardening purchases. The disappointments and delays have taught me the value of seeing and selecting plants in person. While my journey with gartenversandhaus.de may not have met my expectations, it has certainly reinforced the importance of personal selection and direct engagement when it comes to nurturing a thriving garden.

erst nach paypal Käuferschutz, geliefert aber nicht komplett und schlechte Qualität

I recently had a disappointing experience with gartenversandhaus.de, but the team's responsiveness to my concerns has been impressive. Initially, my order of 27 plants and seeds, placed on 28.04.23, didn't arrive as expected. When three tomato plants arrived on 08.05, they were not the ones I had ordered. After multiple unanswered emails, I turned to PayPal for help. Once I involved PayPal, the team immediately took action and sent another package, which arrived on 23.05.23. Unfortunately, it was still incomplete, with two listed plants missing and two more to be sent later. The packaging was subpar, resulting in crushed plants. The overall quality of the delivered plants is far below the standard I expect from an online nursery. Despite this, the team's timely response and efforts to rectify the situation are commendable. However, the disappointing quality and incomplete order have led me to question whether gartenversandhaus.de truly operates as a professional nursery. As a result, I have decided not to make any future purchases from them. This experience has reinforced the importance of customer service and product quality in my purchasing decisions. I hope the team at gartenversandhaus.de will learn from this and improve their offerings for future customers. I appreciate the prompt resolution and hope that others will have a better experience. For now, I cannot recommend them based on my experience.

In Search of Greenery: A Tale of Unfulfilled Orders and Disappointing Quality

Reflecting on my experience with gartenversandhaus.de, I embarked on a journey on April 28, 2023, eagerly anticipating the arrival of 27 different plants and seeds, promised to be in stock. Alas, my hopes were dashed when on May 8, only 3 tomatoes arrived, not even the ones I had selected. A deafening silence followed my numerous email inquiries until I decided to involve PayPal. Suddenly, a package was dispatched and landed on my doorstep on May 23, 2023. However, my joy turned to disappointment as 2 listed plants were missing, with promises of a later delivery. The package's contents were haphazardly packed, resulting in crushed plants. The poor quality surpassed any I had encountered from online nurseries. This experience left me questioning the legitimacy of this supposed nursery. Regrettably, this venture was not worth the investment. I am resolute in my decision to never patronize them again.

Schade um das Geld

After reading through the unfortunate experience shared by a customer on gartenversandhaus.de, I felt compelled to share my own positive journey with the company. I have been a loyal customer of gartenversandhaus.de for several years, and my satisfaction with their products and delivery times has been unwavering. Unlike the previous review, I have consistently received top-notch quality products that have exceeded my expectations. The seeds and plants I have ordered have always been robust, healthy, and have flourished into beautiful additions to my garden. Furthermore, the packaging and shipping of the products have always been carefully handled, ensuring that they arrive in perfect condition. I truly empathize with the disappointment expressed in the previous review, as I can imagine how disheartening it must be to receive subpar items. However, I can confidently say that my experiences with gartenversandhaus.de have been nothing short of exceptional. I will continue to entrust them with my gardening needs and wholeheartedly recommend them to others. In conclusion, I urge potential customers to consider the positive experiences of dedicated individuals like myself who have benefited from gartenversandhaus.de's outstanding products and services. I am genuinely grateful for the beauty and joy their products have brought into my life, and I look forward to many more years of fruitful gardening with gartenversandhaus.de by my side.

A Disheartening Experience Turned Lesson Learned

I came across gartenversandhaus.de a few years back and had been a loyal customer, always satisfied with the quality of products and delivery speed. However, my recent experience left me deeply disappointed. The items I received did not meet the expected standards, falling short of the quality advertised on the website. Comparing to my previous year's purchase, the seed trays' quality was notably superior, prompting me to make a repeat order this year. Sadly, the plants arrived weak, some even broken and puny. I am now left hoping that with luck and considerable effort, I can salvage a few usable specimens until harvest or bloom time, while the rest sadly ends up in the trash. This incident has led me to rethink my future plant purchases - I will not be ordering from them again nor recommending the company for plant acquisitions. Instead, I plan to buy plants locally, ensuring a more satisfactory and reliable experience.

Werde ich keinem empfehlen

⭐⭐⭐⭐⭐ I couldn't disagree more with the previous review. My experience with gartenversandhaus.de has been absolutely exceptional. The delivery was swift, and the quality of the plants surpassed my expectations. Not only were they robust and healthy, but they have also thrived in my garden, transforming it into a beautiful, vibrant oasis. I was initially hesitant to purchase plants online, but gartenversandhaus.de has completely changed my mindset. The customer service was also outstanding, providing me with expert advice on how to care for the plants and ensure their longevity. I highly recommend gartenversandhaus.de to anyone looking for top-quality plants and an unparalleled shopping experience. It has truly been a delight to support such a fantastic company.

Transformed by Exceptional Service: From Disappointment to Delight

As a former skeptic turned loyal customer, my journey with gartenversandhaus.de has been nothing short of transformative. Initially disheartened by lengthy delivery times and disappointing product quality, I found myself at a loss. However, what transpired next was truly remarkable. The team at gartenversandhaus.de took swift action upon hearing about my concerns, going above and beyond to address each issue with care and efficiency. They not only replaced the subpar plants promptly but also offered expert guidance on nurturing them to health. Witnessing the once feeble plants flourish under their guidance was a testament to their commitment to customer satisfaction. Today, as I admire the vibrant foliage adorning my garden, I am reminded of the exceptional service and genuine care that define gartenversandhaus.de. My skepticism has been replaced by unwavering trust, and I am thrilled to recommend them wholeheartedly to fellow gardening enthusiasts. Thank you for turning disappointment into delight!

Gut, bestelle gerne wieder

I recently had a wonderful experience with gartenversandhaus.de. My initial order of berry bushes arrived promptly and well-packaged, and despite a mix-up with the variety, the quality for the price was exceptional. While I initially encountered some issues trying to rectify the error, I was pleasantly surprised when the correct bushes were unexpectedly delivered to me two days later. Though my first impression was marred by the confusion, their proactive resolution completely turned things around. I am thoroughly pleased with the end result and happily retract my initial negative feedback. I will certainly be looking forward to ordering from them again in the future.

Exceptional Service and Quality – A Customer’s Remarkable Journey

Reflecting on my recent experience with gartenversandhaus.de, I am compelled to share my heartfelt testimonial. Initially, an oversight led to the delivery of the wrong berry bushes, despite the prompt and well-packaged delivery. Disappointed by the error and subsequent lack of response to my email inquiry and unanswered phone call, I was left feeling frustrated. However, my enthusiasm was reignited when, without any prompting, the correct berry bushes arrived at my doorstep just two days later. The gesture of correcting the mistake without hesitation showcased a level of customer service excellence that left a lasting impression on me. The quality of the berry bushes, considering their affordable price, exceeded my expectations. Each plant arrived healthy and in excellent condition, assuring me of the reliability of gartenversandhaus.de. Ultimately, despite the initial hiccup, I am now a loyal and satisfied customer. I appreciate the dedication to customer satisfaction displayed by gartenversandhaus.de, and I am more than willing to endorse their products and services. Thank you for turning my initial negative perception into a positive and memorable shopping experience.

Komplett enttäuscht

Heartfelt Customer Testimonial: I was initially hesitant to order from gartenversandhaus.de after reading some negative reviews, but I decided to give them a try. Unfortunately, I encountered the same problems as many others. The delivery took much longer than expected, and when my order of five hydrangea plants finally arrived, they were in a deplorable state. It was truly disheartening to receive such poorly cared for and almost completely dried out plants. My experience with Gartenversandhaus was a complete letdown, and I cannot, in good conscience, recommend them to anyone. It's been extremely disappointing, and I have no intentions of making any future purchases from this company. I sincerely hope that my feedback will spare others from the same disappointment I faced.

Turning a New Leaf: A Story of Redemption

Embarking on a journey to transform my outdoor space, I stumbled upon gartenversandhaus.de with high hopes. However, what awaited me was a stark contrast to my dreams – desolate plants and prolonged delivery times left me disheartened. I took a leap of faith and ordered five hydrangea plants, only to receive shriveled specimens that seemed beyond repair. Despite the initial disappointment, the team at gartenversandhaus.de proved their dedication to customer satisfaction. Upon sharing my concerns, they promptly responded with genuine concern and offered to replace the plants at no extra cost. To my surprise, the new batch arrived vibrant and healthy, breathing life into my garden. In a world where customer service can make or break an experience, gartenversandhaus.de exemplified resilience and commitment to making things right. Today, as I admire the lush blooms adorning my garden, I am grateful for their efforts in turning my disillusionment into delight. I wholeheartedly recommend gartenversandhaus.de for their customer-centric approach and willingness to rectify any shortcomings. A testament to their growth and dedication to excellence – I am now a loyal customer, eager to witness the blossoming beauty they bring into my life.

Ware bestellt, bezahlt und Rest kommt nicht

Outstanding Service, Quality Products, and Exceptional Customer Support I recently had the pleasure of discovering gartenversandhaus.de, and I must say that my experience has been nothing short of extraordinary. From the moment I placed my order, I was impressed by the seamless process and the promptness of the deliveries, as I received my items in two separate shipments. Upon unpacking, I was delighted to find that the products not only met but exceeded my expectations. The plants were vibrant, healthy, and far from being "mickrig," as I had feared based on previous experiences elsewhere. The care and attention to detail in packaging reassured me that this company truly values the integrity of its products. However, what truly sets gartenversandhaus.de apart is their exceptional customer support. When I encountered an issue with an outstanding order, I reached out to the team and was met with a level of responsiveness and dedication that is rare to find in today's market. They not only addressed my concerns promptly but also went above and beyond to ensure that I felt heard and valued as a customer. In contrast to my previous experience, I can confidently say that gartenversandhaus.de has set a new standard for excellence in both product quality and customer service. I am grateful for their commitment to delivering exceptional experiences, and I eagerly anticipate further engagements with this outstanding company. To those seeking a reliable and customer-centric gardening supply source, I wholeheartedly recommend gartenversandhaus.de. My trust in their products and service has only been strengthened, and I am excited to continue exploring their offerings with the utmost confidence. Thank you, gartenversandhaus.de, for your outstanding service and commitment to excellence. I eagerly look forward to my future orders and the enriching experiences that come with them.

A Genuine Heartfelt Review: Disappointed with gartenversandhaus.de

My experience with gartenversandhaus.de has been less than satisfactory. I placed an order, received two partial deliveries, both poorly packaged, and the plants were disappointingly small. What's more frustrating is that I'm still waiting for the remaining two plants that I've already paid for. Despite reaching out for updates, I only received generic responses that offered no real solution. This lack of communication and subpar quality have left me deeply dissatisfied. I will not be making any future purchases from gartenversandhaus.de.

Habe ich zum Glück noch nie so erlebt

I have had the good fortune of never experiencing anything like this before. My first and only experience with gartenversandhaus.de left me utterly disappointed. After placing my order and making the payment on the same day, I received a confirmation stating that my order will be delivered within the corresponding shipping periods. To my bewilderment, there were two requests for pre-payment transfer, prompting me to inquire about the delivery timeline through their contact form. The response I received was far from reassuring. I was told to be patient and understanding as they were unable to respond to inquiries about the delivery status or potential complaints promptly. Their policy seemed to be to provide a shipping notification and tracking number once the order was processed, but they were unable to guarantee a timely delivery. Frustrated with the lack of transparency and concrete information, I decided to cancel my order on the 10th of May. The reply to my cancellation left much to be desired, as it offered no clarity on when I could expect the reimbursement. If my pre-payment is not refunded promptly, I will have no choice but to involve my lawyer. As of today, the 12th of May, the situation remains unresolved. Needless to say, this experience has soured my perception of gartenversandhaus.de, and I would strongly advise others to exercise caution before engaging with this company. I hope my feedback serves as a cautionary tale for anyone considering doing business with them.