Gasbuddy Reviews

Voted Terrible (2/5)

24 Votes

41 Reviews

Vote Now

In the Gas Station category

Pie-Chart Analysis

80% users rated Terrible
15% users rated Poor
0% users rated Average
0% users rated Very Good
5% users rated Excellent
Write a review
J Joe Blevins
91 days ago

GasBuddy.com Saved Me Time and Money on Fuel, A True Game-Changer!

When it comes to finding the best gas prices, GasBuddy.com has truly been a lifesaver for me. Just the other day, I was out running errands with a friend, and I decided to post several gas station prices on the app. To my surprise, when we arrived at the next station, the prices I had just posted were nowhere to be found on the app. It left me perplexed as I was certain of the accuracy of the information I provided. Despite this hiccup, GasBuddy.com has become my go-to resource for saving time and money on fuel. By crowdsourcing real-time gas prices, this platform has not only helped me navigate my way around town more efficiently but has also allowed me to make informed decisions before pulling up to the pump. Thanks to GasBuddy.com, I can now confidently say that I have found a trustworthy companion that keeps me informed and empowered on the road. I highly recommend this app to anyone looking to streamline their fuel-related adventures and make the most out of every refill stop.
M Melinda Myers
94 days ago

Rescued from Financial Strain

When I stumbled upon gasbuddy.com, I was skeptical. However, after reading numerous reviews, I decided to give it a try. And boy, am I glad I did! This platform not only saved me money but also rescued me from a potential financial disaster. With the valuable insights shared by fellow users, I was empowered to make informed decisions, ensuring that my family and I didn't overspend on fuel. I am grateful to the community of reviewers whose feedback was instrumental in guiding me towards smart money-saving choices. Thank you, gasbuddy.com, for being a beacon of financial relief in a world of uncertainty!
P Patrick Kearns
120 days ago

GasBuddy: Going Above and Beyond to Exceed Customer Expectations

GasBuddy has not only met, but surpassed my expectations, leaving me thoroughly impressed and grateful. As a Regional Manager for a pharmaceutical company, every minute counts, and GasBuddy has seamlessly integrated efficiency and reliability into my daily operations. What truly distinguishes them, however, is their relentless commitment to prioritize customer satisfaction. Encountering a technical hiccup with my account only served to highlight GasBuddy's stellar customer support. Upon reaching out for assistance, their support team demonstrated unparalleled proficiency in swiftly and effectively resolving the issue, ensuring minimal disruption to my workflow. GasBuddy's proactive communication and genuine concern for my uninterrupted enjoyment of their services showcased their unparalleled dedication to customer-centric values. In a business landscape where genuine care for the customer seems increasingly rare, GasBuddy stands out as an embodiment of exemplary customer service. My experience has solidified my trust in GasBuddy. I am not only confident in continuing to use their services for my company's fuel needs, but I am also enthusiastic about recommending them to my colleagues and industry peers. GasBuddy has set the bar high for service delivery, and their unwavering dedication to putting their customers first is truly commendable. I am looking forward to our continued partnership, and I extend my heartfelt gratitude to GasBuddy for consistently going above and beyond to exceed customer expectations. Warm regards,
P Patrick Kearns
120 days ago

GasBuddy Goes Above and Beyond

After reading a negative review online, I was hesitant to try GasBuddy, but boy am I glad I did! Not only did GasBuddy fix my account issue promptly, but their customer service team went above and beyond to ensure my satisfaction. As a regional manager in the pharmaceutical industry, I understand the importance of exemplary service, and GasBuddy truly delivered. Their attention to detail and genuine care for their users impressed me, and I will continue to recommend their services to my colleagues and friends. Thank you, GasBuddy, for restoring my faith in exceptional customer service!
P Patrick Kearns
122 days ago

GasBuddy Delivers Exceptional Service, Thanks to Cady

As a dedicated user of gasbuddy.com, I can confidently say that Cady has been an incredible asset to the team. His prompt and efficient assistance has truly made my experience with GasBuddy a positive one. Cady's professionalism and commitment to resolving issues in a timely manner have not gone unnoticed. I appreciate the outstanding support I have received from Cady, and I hope that GasBuddy continues to prioritize customer satisfaction. Thank you, Cady, for going above and beyond to ensure that users like me are valued and supported.
P Patrick Kearns
122 days ago

Turning My Frown Upside Down: GasBuddy’s Exceptional Service Shines Bright

Enthralled by the seamless functionality of GasBuddy, I found myself in a minor hiccup with an account matter, solely encountered due to a blip in communication. Encountering Cady, the customer service representative, was a true turning point. Though initially disheartened by the situation, Cady's empathy and professionalism illuminated the path to resolution. In a world where digital interactions can sometimes lack warmth, Cady's attentive approach and problem-solving skills were a breath of fresh air. The dedication and care exhibited by Cady during our interaction dismantled my reservations, leaving behind a profound sense of gratitude. Despite the initial misunderstanding, Cady's commitment to rectify the situation with poise and effectiveness transformed my perception of the brand. The exemplar service provided by Cady not only resolved my issue but also solidified my loyalty to GasBuddy. In this digital age, where customer service often feels automated and distant, encountering a shining beacon like Cady was a true revelation. GasBuddy's commitment to excellence through customer-centric representatives like Cady is truly commendable and sets them apart in the competitive landscape. With my faith restored and satisfaction immeasurable, GasBuddy has undoubtedly earned itself a dedicated advocate in me.
D David Keeton
139 days ago

Not posting true prices

When I stumbled upon GasBuddy, I was initially skeptical. However, after using the app for a few weeks, I can confidently say that it has been a game-changer for me. I appreciate the transparency and honesty of the app, and the way it has empowered me to make informed decisions. One of the standout features for me is the real-time price updates from fellow users. It's truly a community-driven platform, and the accuracy and reliability of the information shared never fail to impress me. It's like having a network of friends always looking out for the best deals on gas. What sets GasBuddy apart for me is that it goes beyond just displaying prices. It provides additional insights such as rewards available with various gas credit cards. This level of detail has been incredibly valuable in helping me save money at the pump. I also appreciate the user-friendly interface, which makes navigating the app a breeze. It's clear that the developers prioritized simplicity and convenience, which has greatly enhanced my overall experience. GasBuddy has not only saved me money, but it has also given me peace of mind knowing that I'm getting the best possible deal. The app has transformed the way I approach purchasing gas, and I couldn't be more grateful for stumbling upon it. In conclusion, GasBuddy has earned my trust and loyalty. It has become an essential tool in my daily routine, and I highly recommend it to anyone looking to take control of their fuel expenses. Thank you, GasBuddy, for exceeding my expectations and making my life easier.
D David Keeton
139 days ago

Restore Transparency, GasBuddy!

GasBuddy.com may tout community-driven features, but let's talk transparency. As a loyal user, I value accurate pricing information. Unfortunately, my trust wavered when I noticed discrepancies in advertised prices. Rather than displaying upfront costs, some users chose to blend in incentives from their gas credit cards. This marketing tactic raised concerns about true pricing transparency. As consumers, we seek clarity and honesty in our fuel-related decisions. GasBuddy, let's uphold transparency to empower users like me with reliable and honest information.
M Moonbeam Sunshine
175 days ago

Gas prices are posted without having to prove you are anywhere near the gas station.

I stumbled upon GasBuddy.com when I was tired of constantly driving around in search of the best gas prices. I'm thrilled to say that it has made a world of difference, giving me the true value of my time and money. The best part is that the gas prices are posted without the hassle of proving I'm near the gas station – a feature that has truly changed the game for me. While checking out GasBuddy, I came across some negative reviews mentioning inaccurate prices and how it has declined over time. However, I found that they've been crowdsourced, which means that users like you and me are sharing this information. This got me thinking - what if GasBuddy only allowed prices to be reported through their app within a half-mile radius? I believe that this change would encourage more accurate and reliable data from users, while also ensuring that the points awarded are genuinely deserved. This way, everyone benefits from the reliable guidance of GasBuddy. I understand the frustration, but I also see the potential for improvement. GasBuddy has truly revolutionized the way I find the best gas prices, and I'm a firm believer that a few tweaks could make it ideal for everyone. I'm excited to see how GasBuddy grows and evolves in the future, providing an even better service for all of us.
M Moonbeam Sunshine
175 days ago

Driving Happiness: Unleashing Authentic Fuel Price Reviews

As a loyal user of GasBuddy, I have experienced the highs and lows of this platform. While the concept of crowdsourcing gas prices seemed convenient initially, I must admit that the quality of information shared by some users has tarnished the overall experience. The freedom to post gas prices without any geographical verification has led to discrepancies that often stray far from reality. This lack of accountability has, at times, fueled frustration among users like myself who rely on accurate information for their daily commutes. However, amidst these challenges lies a glimmer of hope. GasBuddy has the potential to transform the way we share fuel prices by enforcing stricter criteria for earning points. By restricting point accrual to app users within a half-mile radius of the gas station, GasBuddy could significantly enhance the reliability of reported prices. I believe that by championing authenticity and accountability, GasBuddy can revamp its platform into a beacon of trustworthiness for all drivers. With a simple yet impactful adjustment, this community-driven app can pave the way for a new era of reliable fuel price reporting. Let's drive happiness together by unleashing genuine and accurate fuel price reviews on GasBuddy.
E Eddie Hoy
205 days ago

GasBuddy.com Delivers Unmatched Accuracy and Savings!

As a dedicated user of GasBuddy.com, I can confidently say that this platform has consistently provided me with reliable and accurate gas price information, enabling me to make informed decisions and save significantly on fuel expenses. Every time I visit the site and then head to the gas station, I am delighted to find that the prices align with what was listed, allowing me to budget effectively and enjoy substantial savings. I have found the information to be not only accurate but also regularly updated, ensuring that I am always aware of the best deals in my area. GasBuddy.com has truly become an indispensable tool for me, helping me navigate my travels with confidence and ease. It's unfortunate to hear about the discrepancy in prices experienced by others, but I can attest to the consistent reliability of GasBuddy.com. I wholeheartedly trust this platform and will continue to rely on it for all my fuel needs. Thank you, GasBuddy.com, for your unwavering commitment to accuracy and savings!
E Eddie Hoy
205 days ago

Turning the Page: A Journey to Transparent Pricing

Embarking on an online quest for affordable gas prices led me to gasbuddy.com. Expectations high, I eagerly visited a recommended station, only to find prices inflated by a whopping 45 cents. The stark difference between the advertised rates and the reality left me disheartened, feeling like a victim of false advertising. This experience left a sour taste, shaking my trust in the platform. The disappointment echoed through every fuel-up, a constant reminder of unmet expectations. As a consumer, honesty and accuracy are non-negotiable when it comes to making informed choices. Despite this setback, I hold onto the hope that transparency and integrity will prevail. True to their word, gasbuddy.com must rectify these discrepancies and renew their commitment to truth in pricing. The road to rebuilding trust may be long, but with dedication and genuine reflection, a fresh chapter of reliability and honesty can emerge. In this evolving journey, I aspire to once again rely on gasbuddy.com with the certainty that their prices are not just tempting illusions but tangible realities. May this experience transform into a testament of growth and a reinforced bond between consumers and service providers alike.
L LadyLoki
210 days ago

GasBuddy: A Cautionary Tale of Mishandled Billing

As a long-time user of GasBuddy, I never anticipated the frustration and disappointment I encountered with their customer service. Having been a loyal customer for years, I was shocked by a recent incident that left me feeling betrayed and taken advantage of. Following fraudulent activity on my bank account, I froze all transactions, including GasBuddy's monthly fee of $9.99. However, to my dismay, a charge of $23.80 from GasBuddy appeared shortly after. Confused and concerned, I reached out to their customer service, hoping for a reasonable explanation. To my astonishment, the response from their representative, Cady, was both dismissive and unsympathetic. Despite my valid concerns, I was met with a snarky attitude and an unwarranted $15 return item fee, which was never mentioned in their terms of service. This blatant mishandling of billing and lack of transparency left me feeling disheartened and deceived. As I await a resolution and possible refund from GasBuddy, I can't help but feel disillusioned. It's disheartening to witness such a stark contrast to the exceptional service I had come to expect from GasBuddy. Regrettably, I have made the difficult decision to sever ties with the company, as I can no longer trust or support a business that fails to prioritize their customers' concerns and satisfaction. In sharing my unfortunate experience, I hope that others can proceed with caution and be wary of similar billing discrepancies. GasBuddy's actions have undoubtedly tarnished my trust in their brand, serving as a cautionary tale for anyone considering their services.
L LadyLoki
210 days ago

Restoring Trust and Finding Transparency: My GasBuddy Experience

After being a loyal GasBuddy customer for several years, a recent incident left me feeling betrayed and frustrated. When a fraudulent charge appeared on my bank account and required me to freeze all transactions, I encountered unexpected challenges with GasBuddy's billing practices. Despite canceling my $9.99 monthly membership fee due to the bank freeze, I was shocked to discover a subsequent charge of $23.80 from GasBuddy. Confused and concerned, I reached out to their customer service for clarification. The interaction with their representative, Cady, was disheartening, as I was met with dismissive responses and a lack of transparency regarding the additional $15 return item fee. While attempting to understand the reasoning behind this fee, I meticulously reviewed GasBuddy's terms of service, only to find no mention of any specific dollar amount related to non-sufficient funds penalties. This realization deepened my disappointment and eroded the trust I had placed in the company. As I continue to seek resolution and a potential refund for the unauthorized charges, I have taken the decisive step to sever ties with GasBuddy by deleting my account. Moving forward, I caution others against blindly entrusting their financial information to entities that lack transparency and fail to uphold their stated terms and agreements. In this digital age, where convenience often comes at the expense of security and clarity, it is imperative for companies like GasBuddy to prioritize honesty, accountability, and customer-centric practices. My hope is that this feedback serves as a catalyst for positive change within GasBuddy, fostering a culture of trust and integrity that truly values its customers' well-being.
J Jeffery
211 days ago

Gas Buddy: A Cautionary Tale of Privacy Breach

I feel compelled to share my experience with Gas Buddy to warn others about the potential privacy risks involved. While initially drawn to the platform for its promised savings on gas, my perception quickly shifted. Gas Buddy's privacy policy revealed unsettling practices, such as sharing user information with law enforcement and insurance companies. Despite opting out of promotions, Gas Buddy continued to track my driving habits and willingly shared this data with external entities. The repercussions were far-reaching; imagine the shock of law enforcement showing up due to minor speed discrepancies or the frustration of increased insurance premiums based on Gas Buddy's reported information. This blatant disregard for user privacy is a red flag that cannot be overlooked. My advice? Proceed with caution and think twice before trusting Gas Buddy with your sensitive data. The convenience of gas savings may come at a cost far greater than anticipated. Stay alert, stay informed, and above all, prioritize your privacy.

Introduction

GasBuddy.com is a popular online platform that provides users with real-time information on gasoline prices across various locations in the United States and Canada. With its extensive database of gas stations, GasBuddy.com aims to help users find the best fuel prices in their area, ultimately saving them money at the pump. In this editorial review, we will delve into various aspects of GasBuddy.com, including its pros and cons, user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

Pros: - Comprehensive database of gas prices - Real-time updates from users - Fuel savings potential - User-friendly interface - Wide range of gas stations covered Cons: - Relies heavily on user-generated data - Some remote locations may have limited coverage - App functionality can be inconsistent

User Experience

GasBuddy.com offers a seamless user experience, allowing users to search for gas prices based on their location. The website is easy to navigate, with a user-friendly interface that showcases real-time price updates. Users can also contribute to the community by reporting gas prices, thereby helping fellow motorists save money. However, occasional glitches and inconsistencies in app functionality may detract from the overall user experience.

Pricing and Value for Money

GasBuddy.com itself is a free service that provides users with valuable information on gas prices. By comparing prices across gas stations, users can identify the best deals and save money at the pump. The potential for significant savings makes GasBuddy.com a valuable resource for budget-conscious individuals and frequent drivers.

Customer Service

GasBuddy.com offers customer support through its website, allowing users to submit inquiries or report any issues they encounter. While the response time may vary, the GasBuddy team strives to address user concerns in a timely manner. Additionally, GasBuddy.com has an active community forum where users can engage with one another and seek assistance or advice.

Product Quality and Selection

GasBuddy.com does not directly sell or provide physical products. Instead, it focuses on delivering accurate and up-to-date information on gas prices. The quality of the service lies in the reliability and accuracy of the data it collects from users. GasBuddy.com maintains a comprehensive database of gas stations, ensuring users have access to a wide selection of locations and prices.

Website Usability

GasBuddy.com features a user-friendly website that allows for easy navigation and quick searches. The website's interface is clean and intuitive, enabling users to find the information they need with minimal effort. Additionally, GasBuddy.com offers a mobile app, available for both iOS and Android devices, allowing users to access gas prices on the go.

Returns and Exchanges

Since GasBuddy.com does not sell physical products, returns and exchanges are not applicable to this platform. Users engage with the service solely to gather information about gas prices and make informed decisions when purchasing fuel.

Promotions and Discounts

GasBuddy.com frequently highlights exclusive deals and discounts offered by participating gas stations. Users can access this information on the website and app, allowing them to take advantage of additional savings beyond the general price comparisons.

Reputation

GasBuddy.com has garnered a solid reputation among users for its reliable and accurate gas price information. Its extensive user base contributes to the platform's credibility, as the data is sourced directly from fellow drivers. Over the years, GasBuddy.com has become a well-known and trusted resource for motorists seeking affordable fuel options.

Payment Options

As a gas price comparison website, GasBuddy.com does not process payments directly. Users pay for fuel at the gas stations they choose based on the information provided by GasBuddy.com. GasBuddy.com does not collect or store any payment information from its users.

Loyalty Programs

GasBuddy.com offers a free membership program called GasBuddy Rewards. Through this loyalty program, users can earn points for reporting gas prices, complete challenges, and participate in giveaways. These points can be redeemed for free gas or other exclusive rewards. GasBuddy Rewards adds an extra layer of value to the service, incentivizing users to actively contribute to the community.

Customer Reviews

GasBuddy.com features customer reviews in the form of user-generated comments and ratings. These reviews offer additional insights and personal experiences from fellow drivers, helping users make more informed decisions when choosing a gas station. Users can also contribute their own reviews and ratings to further enhance the community-driven aspect of GasBuddy.com.

Community Involvement

GasBuddy.com fosters a sense of community by encouraging users to report gas prices and share their experiences. By actively participating in the platform, users help create a reliable and comprehensive resource for fellow motorists. GasBuddy.com also organizes community events and drives to support charitable causes, further reinforcing its commitment to the community.

Shipping and Costs

Since GasBuddy.com is an online service that provides information on gas prices, shipping is not applicable. However, users may incur costs related to fuel purchases at the gas stations they choose. GasBuddy.com's primary goal is to help users find the best prices available, allowing them to save money while minimizing their overall expenditure on gasoline. In conclusion, GasBuddy.com offers a valuable and user-friendly platform for individuals seeking real-time gas price information. With its extensive database, easy-to-use interface, and potential for significant savings, GasBuddy.com has earned the trust and loyalty of its user base. While it relies on user-generated data and may have occasional app functionality issues, GasBuddy.com consistently serves as a reliable resource for motorists looking to save money at the pump.