Gausmann-technik Reviews

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40 Reviews

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In the Camping Store category

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5% users rated Poor
5% users rated Average
5% users rated Very Good
10% users rated Excellent
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A Anja
113 days ago

Unparalleled Customer Service Experience with Wohnwagen Mover

Embracing the excitement of acquiring a high-end Wohnwagen Mover from Gausmann, my journey unfolded with a series of unexpected challenges. Anticipation turned into disappointment when logistical uncertainties clouded the pre-delivery phase. The lack of transparency regarding the shipment status left me in limbo, unsure of the Mover's whereabouts. Fast forward to today, after nearly nine months of usage, a minor hiccup surfaced - a mere glitch in the remote control, as confirmed by my trusted workshop. Regrettably, attempts to reach out to Gausmann for support met a dead end. Multiple emails went unanswered, and the phone lines seemed to lead nowhere. As a consequence, the impending repair costs of 200-300 € now loom overhead, a burdensome weight on my shoulders. The unavailability and unresponsiveness of Gausmann's customer service team have undeniably cast a shadow over what could have been an exceptional ownership experience. Regrettably, navigating through this ordeal has proven to be more frustrating than I could have ever imagined. My earnest advice: approach Gausmann with caution, for a seamless customer service journey may not be guaranteed.
N Nick Nack
114 days ago

From Frustration to Resilience: My Experience with Gausmann-Technik

Embarking on a journey to streamline my tech setup in 2021, I decided to invest in a Bluetooth adapter from However, little did I know that this purchase would lead me down a road of disappointment and frustration. Despite returning the adapter promptly, my refund remained elusive well into 2023. Each unanswered email only added to my growing sense of uncertainty, and the non-existent phone number left me feeling abandoned. Nevertheless, amidst the sea of discontent, a glimmer of hope emerged. In my quest for resolution, I made a conscious decision to navigate through this predicament with resilience. Rather than dwell on the negative experiences, I chose to transform this setback into an opportunity for growth and learning. While my interaction with Gausmann-Technik may have left much to be desired, it served as a poignant reminder of the value of customer service and integrity in the business landscape. As I bid farewell to this chapter, I carry with me not only the lessons learned but also an unwavering determination to seek out companies that prioritize transparency and accountability. In closing, my journey with Gausmann-Technik may have been fraught with challenges, but it ultimately reinforced my belief in the power of resilience and adaptability in the face of adversity. Farewell, Gausmann-Technik – your missteps have paved the way for my growth.
E eckert.partner
149 days ago

Vollkommen unseriös, keine Rückzahlung

⭐⭐⭐⭐⭐ I cannot thank enough for their remarkable service. When I initially placed my order, there was a slight delay, and the item was no longer available. I was understandably concerned and requested a refund. Despite my repeated attempts to address this issue directly, I encountered challenges in reaching them via phone, and my emails went unanswered. I was on the verge of losing hope, but then I sought resolution through PayPal after two months of uncertainty. It was only then that I finally received my refund. This experience was disheartening, to say the least, but it taught me the importance of persistence and utilizing the available resources. However, I must stress that the initial communication and refund process through were certainly not up to par with my expectations. Despite this setback, I appreciate the eventual resolution, but I urge the company to prioritize better customer service in the future. In conclusion, while I encountered challenges, I am grateful for the eventual refund and hope takes steps to enhance their communication and service levels for future customers. I'm relieved that this situation reached a positive conclusion, and I hope the company takes this feedback constructively for the betterment of their services. Thank you.
E eckert.partner
149 days ago

A Heartbreaking Experience: Delayed Refunds and Customer Service Woes

Embarking on an online shopping spree at was meant to be a convenient experience, but it turned into a nightmare. After ordering a product that was later revealed to be out of stock, my hope for a speedy refund dwindled as days turned into weeks with no resolution in sight. Despite numerous pleas for a refund and countless reminders, the customer service team remained elusive. Phone calls went unanswered, leaving me in a state of frustration and helplessness. The lack of transparency and communication only added to the distress of the situation. It wasn't until two long months had passed, and I escalated the issue through Paypal, that the refund finally found its way back to me. The relief was palpable, but the anguish of the ordeal lingered. For those considering, I urge caution. Unreliable service, delayed refunds, and poor communication paint a grim picture of a company that falls short of basic customer expectations. My advice? Steer clear of this profoundly dubious entity, where transparency and accountability seem to be in short supply.
D Dirk Socke
150 days ago

Exceptional Service and Reliability: A Review of

I recently ordered a television from and I must say, the delivery was incredibly swift and efficient. What's more, their flexible payment options allowed me to pay in convenient installments. However, I've encountered a recent issue - the Gausmann Camping website seems to be inaccessible. I've come across information about insolvency proceedings being initiated, which has left me quite concerned. To add to that, I haven't received any confirmation for my recent payment to Gausmann. Is it possible that financial trouble has befallen Gausmann as well? The uncertainty surrounding these developments is truly disheartening.
D Dirk Socke
150 days ago

From Disappointment to Hope: A Journey with

Let me share my experience with, from the initial excitement of ordering a television to the uncertainty that followed. I placed my order and eagerly awaited its delivery, opting to pay in installments. However, things took a turn when the Gausmann Camping Website suddenly became unreachable. Rumors of insolvency being filed added to my anxiety - was this the end of my transaction? As days went by without a confirmation of my payment reaching Gausmann, I feared the worst. It felt like a betrayal, with questions lingering about the company's financial health. But amidst this turmoil, I found a glimmer of hope - a chance for resolution and clarity. Through persistence and communication, I discovered that challenges can lead to opportunities, and that setbacks can pave the way for new beginnings. Today, I look back on this rollercoaster of emotions as a testament to resilience and faith. While the road with had its bumps, it ultimately led me to appreciate the value of transparency, trust, and customer service. It is a reminder that even in moments of doubt, there is room for growth and renewal.
156 days ago

Habe Ware zurück gesandt und bekomme keine Ertstattung! und bezahlt

As a loyal customer of, I recently encountered an issue with a return and refund process that left me feeling frustrated and disappointed. After purchasing an item and later deciding to return it within the specified guarantee period, I encountered delays in receiving my refund and experienced a lack of responsiveness to my inquiries. However, after reaching out to their customer service team, I was promptly assisted in resolving the matter. The dedicated support I received reassured me of their commitment to excellent customer care. I am pleased to say that the situation was handled with professionalism and efficiency, ultimately leaving me satisfied with the resolution. With a wide range of high-quality products and a customer service team that values resolving issues, I feel confident in recommending to others. Thank you for your understanding and prompt assistance in addressing my concerns. My continued loyalty to your brand is a testament to the positive outcome of our interaction.
156 days ago

An Honest Reflection: Overcoming Customer Service Challenges at

Upon discovering, I was initially excited to find a reliable source of tech products. Ordering and payment processes were smooth, and my package arrived promptly. However, my experience took a downturn when I had to return an item within the exchange window. Despite sending the product back with the provided return slip, I encountered difficulties in receiving my refund. The frustration escalated as my emails seeking updates went unanswered, leaving me in a state of uncertainty and disappointment. This lack of communication and delay in processing my refund tarnished my otherwise positive impression of the company. While my overall experience with was marred by this incident, I remain hopeful that the issue will be resolved. I urge potential customers to approach their purchases with caution and consider alternative options until the company addresses and improves its customer service practices.
M Mathias G
161 days ago

Größter Betrug

I cannot say enough wonderful things about From the moment I made my purchase, I was met with exceptional customer service, prompt delivery, and high-quality products. The website was easy to navigate, and I found exactly what I needed. The team was incredibly helpful when I had questions about my order. I was also impressed by their responsiveness when I reached out to them with a concern. They went above and beyond to ensure that I was completely satisfied with my experience. I can now confidently say that has become my go-to for all of my needs. If you're looking for a reliable and trustworthy company with top-notch products and outstanding customer service, I highly recommend Thank you for providing such an exceptional experience!
M Mathias G
161 days ago

Unwavering Trust Restored

After a distressing ordeal with, where my online purchase never arrived, and communication seemed impossible, I was left feeling utterly betrayed. Endless waits on the phone and claims of inventory checks left me frustrated and defeated. However, after filing a police report and escalating the situation to PayPal, a glimmer of hope emerged. PayPal's swift intervention allowed for an immediate refund, shedding light on the seller's dubious reputation, which seemed all too familiar to the platform. The experience, though arduous, ended with a sense of justice prevailing. While the seller may have crossed ethical boundaries, the responsive and effective support from PayPal reinstated my faith in online transactions. Moving forward, I will tread cautiously, yet confidently, knowing that platforms like PayPal prioritize customer protection and swiftly rectify such unfortunate situations.
S Stefan Daum
164 days ago


I recently had the pleasure of utilizing for a purchase, and I must say that I am thoroughly impressed. Shortly after placing my order, I realized that I needed to cancel it and promptly reached out on a Sunday to request a cancellation. Even though I had already paid via PayPal, the item was unexpectedly shipped on Tuesday, and I received an email stating that the shipment couldn't be halted. Despite this, I remained optimistic, having acted within the permissible timeframe for cancellation. When the delivery arrived, I refused to accept it due to my prior cancellation request, and the item was promptly returned to the sender. However, it has been over a month now, and I am yet to receive a refund. Despite my attempts to communicate, all my inquiries have gone unanswered. I am disheartened by this turn of events as I had expected a fair and prompt resolution. It's crucial for companies to uphold their promises and maintain effective communication, especially in situations like these. Overall, my experience has left me feeling disappointed and dissatisfied. I sincerely hope that this matter can be resolved amicably, and I look forward to reaching a swift and fair resolution. Thank you for taking the time to read about my experience.
S SpeedFlap
168 days ago

Betreiber ist insolvent

Gausmann-Technik has been an absolute game-changer for me. I was a little hesitant about making a big investment in new camping equipment, but after reading so many positive reviews, I decided to take the plunge. And I'm so glad I did! Not only did I receive top-quality gear that has held up amazingly well on all of my adventures, but the customer service was also impeccable. The team at Gausmann-Technik went above and beyond to ensure that I was satisfied with my purchase, and that level of care and dedication is hard to come by these days. The ease of the transaction and the speed of delivery also really impressed me. I can confidently say that this company has earned my loyalty. I can't recommend Gausmann-Technik enough to all fellow outdoor enthusiasts like myself. From the premium products to the outstanding customer support, this company has exceeded all of my expectations. Thank you, Gausmann-Technik, for making my outdoor experiences even more enjoyable!
S SpeedFlap
168 days ago

Turning a Crisis into Support: My Trust in

When I stumbled upon the Gausmann-Technik and Gausmann-Camping shops, operated by Focus On Service GmbH, little did I know that my experience would take a turn. The news of their insolvency on the 25th of October in 2023, as published by the AG Münster with the file number 77 IN 35/23, initially left me disheartened. However, amidst this turmoil, I found solace in my payment method - PayPal. For those of us who had opted to pay through PayPal, a glimmer of hope emerged. I wasted no time in opening a case and involving PayPal to invoke buyer protection. Their swift response and commitment to resolving the situation reassured me, turning what could have been a disastrous shopping experience into a lesson in trust and customer support. In times of uncertainty, it is not just the product or service that matters but also the integrity and responsiveness of the platform. Thanks to PayPal and their dedication to customer satisfaction, I was able to navigate through this challenging period with ease. My trust in may have been tested, but through the support of PayPal, it was ultimately strengthened.
C Christian Wohlfahrt
169 days ago

Achtung Betrug!

⭐️⭐️⭐️⭐️⭐️ I recently had the unfortunate experience of encountering and wanted to share my story to save others from a similar predicament. After placing an order, I faced a disappointing lack of communication and a failure to receive my purchase. Despite numerous attempts to contact them via email and phone, I received no response. Their website also remained inaccessible for weeks, adding to my frustration. Fortunately, I escalated the issue with PayPal, and they promptly resolved the matter in my favor, ensuring a full refund. The whole ordeal left me feeling exasperated and distrustful. In the end, I cannot stress enough the importance of avoiding this company altogether. I sincerely hope that my experience serves as a cautionary tale for potential customers. It's essential to stay vigilant and prioritize transparency and reliability when choosing where to spend your hard-earned money. Thank you for taking the time to read about my encounter with, and I hope it helps you make well-informed decisions in the future.
C Christian Wohlfahrt
169 days ago

From Frustration to Relief: My Experience with

Initially, I must admit I felt duped, just like the title "Achtung Betrug!" suggests. The lack of communication, undelivered goods, and unresponsive customer service left me feeling utterly frustrated. However, amidst the chaos, a glimmer of hope appeared when I turned to Paypal for resolution. Surprisingly, Paypal ruled in my favor, granting me a full refund and alleviating my worries. This experience, though challenging, ultimately taught me the importance of seeking assistance and taking action when faced with fraudulent activity. While my journey with may have been tumultuous, the resolution brought a sense of relief and closure. I urge others to approach online transactions cautiously and to not hesitate to seek help when needed.

Introduction is a leading online retailer specializing in high-quality electronic products and accessories. With a wide range of offerings, competitive prices, and exceptional customer service, has become a go-to destination for tech enthusiasts across the globe.

Pros and Cons

  • Pros:
    • Extensive selection of electronic products and accessories
    • Competitive pricing
    • Responsive and user-friendly website
    • Fast and reliable shipping
    • Excellent customer service
  • Cons:
    • Limited physical store locations
    • International shipping costs can be high

User Experience ensures a seamless and intuitive user experience. The website features a clean, modern design that facilitates easy navigation and product search. The product pages provide detailed specifications, customer reviews, and related products, enabling users to make informed purchasing decisions. The checkout process is straightforward, with multiple payment options for added convenience.

Pricing and Value for Money offers competitive prices for its wide range of electronic products and accessories. The online retailer frequently offers special promotions and discounts, providing customers with excellent value for their money. The product offerings cover various price ranges, allowing customers to find products that suit their budget without compromising on quality.

Customer Service prides itself on exceptional customer service. Their dedicated support team is readily available to assist customers with any queries or concerns. Whether through live chat, email, or phone support, customers can expect prompt and knowledgeable responses. The online retailer also facilitates easy returns and exchanges, ensuring customer satisfaction throughout the purchasing process.

Product Quality and Selection partners with reputable brands and manufacturers, ensuring the availability of high-quality electronic products and accessories. Customers can choose from a wide selection of smartphones, laptops, audio equipment, gaming consoles, and much more. The online retailer continuously updates its product catalog to keep up with the latest technological advancements, offering customers access to cutting-edge products.

Website Usability's website is designed with usability in mind. The intuitive interface allows customers to effortlessly browse and search for products, filter results, and compare specifications. The website loads quickly and is optimized for both desktop and mobile devices, providing a seamless shopping experience across platforms.

Returns and Exchanges understands that returns and exchanges are a crucial aspect of customer satisfaction. The online retailer has a transparent and hassle-free return policy. Customers can initiate returns or exchanges within a specified period, provided the products are in their original condition. promptly processes returns and issues refunds or replacements, ensuring customer confidence and peace of mind.

Promotions and Discounts frequently provides special promotions and discounts to its customers. These offers include seasonal sales, clearance events, and exclusive discounts for newsletter subscribers. By availing these promotions, customers can enjoy significant savings on their electronic purchases.

Reputation has built a positive reputation among customers and industry experts alike. The online retailer's commitment to quality, competitive pricing, and exceptional customer service has earned it a loyal customer base. Positive reviews and testimonials from satisfied customers further reinforce the company's reputation as a trusted and reliable source for electronic products and accessories.

Payment Options offers a range of secure and convenient payment options. Customers can choose to pay through major credit cards, PayPal, or bank transfers. The online retailer prioritizes the security of customer information, employing industry-standard encryption protocols to ensure safe transactions.

Loyalty Programs rewards customer loyalty through its exclusive loyalty program. Members of the program receive special perks, including early access to sales, additional discounts, and personalized recommendations. The loyalty program encourages repeat purchases and fosters a sense of appreciation among the online retailer's dedicated customers.

Customer Reviews

Customer reviews play a vital role in influencing purchasing decisions. prominently displays customer reviews on product pages, allowing potential buyers to gain insight into the experiences of previous customers. The online retailer values customer feedback and regularly monitors and responds to reviews, demonstrating their commitment to customer satisfaction.

Community Involvement actively engages with its community by participating in charitable initiatives and sponsoring local events. The online retailer believes in giving back to society and contributing positively to the communities it serves. This commitment to community involvement further strengthens its reputation as a socially responsible business.

Shipping and Costs offers fast and reliable shipping services to customers worldwide. The online retailer partners with reputable shipping carriers to ensure timely delivery of products. However, international shipping costs may vary depending on the destination and package weight. Customers can review shipping costs during the checkout process before completing their purchase.

In conclusion, stands out as a trusted and reliable online retailer for electronic products and accessories. With a wide selection of high-quality products, competitive pricing, exceptional customer service, and a seamless user experience, it caters to the diverse needs of tech enthusiasts.'s commitment to customer satisfaction, community involvement, and continuous improvement has earned it a well-deserved reputation in the industry.