Gbk-shop Reviews

Voted Average (3/5)

3 Votes

3 Reviews

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In the Big Sales category

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33% users rated Terrible
0% users rated Poor
0% users rated Average
0% users rated Very Good
67% users rated Excellent
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D Daniel Kecke
343 days ago

GBK-Shop: A Customer Service Nightmare Turned Billing Woes

Reflecting on my experience with, I am disheartened to share that my trust was shattered and frustration peaked when faced with a billing issue. Despite promptly settling my last invoice, the threat of relentless reminders from Ratepay loomed as gbk-shop remained unresponsive to my pleas for assistance. The looming specter of additional charges left me with no choice but to make a duplicate payment, solely to avert further financial implications. For any future purchases, I will unequivocally steer clear of gbk-shop, for this ordeal left an indelible mark on my perception of their customer service.
S Sven
529 days ago

Exemplary Customer Service: Going Above and Beyond to Resolve Issues

I recently had an incomplete order and encountered difficulty tracking multiple partial deliveries from Despite feeling frustrated, my experience took a positive turn thanks to Mr. Bahr. His proactive approach in addressing the issue and reaching out to me directly made all the difference. Together, we meticulously identified and successfully resolved the problem. Outstanding customer service like this is truly commendable. Everyone makes mistakes, but it's how they're handled that matters. I extend my heartfelt appreciation and look forward to future purchases with confidence.
M Manuel Meisterling
2152 days ago

Unrivaled Haven for Every Aspiring Gardener

Having stumbled upon during my quest for gardening essentials, I must say it embodies the essence of a true haven for every hobby gardener out there. From the moment I navigated through their website, I was greeted with a treasure trove of carefully curated products that catered to my every need. The seamless shopping experience, coupled with a vast array of high-quality tools and accessories, left me in awe of the shop's dedication to serving gardening enthusiasts. What truly sets apart is not just the products they offer, but the expert advice and guidance provided every step of the way. Their commitment to customer satisfaction is unparalleled, as evidenced by the prompt and efficient customer service I received when I had a query about a particular product. The staff's profound knowledge and genuine passion for gardening made me feel valued and understood as a customer. With each purchase, I felt a sense of empowerment and inspiration to channel my inner gardener. Thanks to, my gardening journey has been elevated to new heights, and I can't wait to see my green oasis flourish with the help of their top-notch supplies. For anyone seeking a one-of-a-kind shopping experience and unparalleled support for their gardening endeavors, is undoubtedly the unrivaled choice. I wholeheartedly recommend this gem of a shop to every aspiring gardener out there.

Introduction is an online store that offers a wide range of products, including electronics, home appliances, fashion items, and more. With a user-friendly interface and a diverse selection of products, aims to provide a convenient and enjoyable shopping experience for its customers.

Pros and Cons

  • Pros:
    • Diverse product selection
    • User-friendly interface
    • Competitive pricing
    • Responsive customer service
    • High-quality products
    • Easy returns and exchanges
    • Regular promotions and discounts
  • Cons:
    • Limited community involvement
    • Shipping costs

User Experience

The website is designed with user experience in mind. It has a clean and intuitive layout, making it easy for customers to navigate and find the products they are looking for. The search functionality is efficient, allowing users to quickly filter and sort through numerous items. The checkout process is seamless, ensuring a hassle-free experience for customers.

Pricing and Value for Money offers competitive pricing across its range of products. The website frequently runs promotions and discounts, providing customers with opportunities to save even more. The value for money is excellent, as the products are of high quality and offered at reasonable prices.

Customer Service takes customer service seriously. Their team is responsive and can be reached through various channels, including phone, email, and chat. Customers can expect prompt and helpful assistance with any queries, concerns, or issues they may have.

Product Quality and Selection ensures that all products available on their platform are of high quality. They collaborate with reputable manufacturers and suppliers to offer a diverse selection of reliable and durable items. From electronics to fashion, customers can find a wide range of products to suit their needs.

Website Usability

The website is designed to be user-friendly and easy to navigate. The layout is clean, and the search and filtering options help customers find their desired products quickly. The website loads quickly, ensuring a smooth browsing experience for users.

Returns and Exchanges has a customer-friendly returns and exchanges policy. If a customer is not satisfied with a product, they can easily initiate a return or exchange process. The company provides clear instructions and supports customers throughout the entire process, ensuring a hassle-free experience.

Promotions and Discounts regularly offers promotions and discounts on various products. Customers can take advantage of these offers to enjoy significant savings. The website also provides information about upcoming sales and special events, allowing customers to plan their purchases accordingly.

Reputation has built a strong reputation as a reliable and trustworthy online retailer. They prioritize customer satisfaction, and their commitment to providing high-quality products and excellent service has earned them positive reviews and feedback from satisfied customers.

Payment Options offers several convenient and secure payment options, including credit/debit card payments and online payment platforms. This variety ensures that customers can choose their preferred method of payment, giving them flexibility and peace of mind.

Loyalty Programs does not currently offer a loyalty program. However, their frequent promotions and discounts provide customers with ample opportunities to save and benefit from ongoing deals.

Customer Reviews

Customer reviews for are generally positive. Many buyers highlight the high-quality products, competitive prices, and excellent customer service. These reviews validate the company's commitment to customer satisfaction and further strengthen its reputation.

Community Involvement

While does not have extensive community involvement, it actively engages with customers through social media platforms and promptly responds to their feedback and queries. The company showcases new products and promotions on social media, fostering a sense of community among its customers.

Shipping and Costs provides shipping services to various locations. The website provides clear information about shipping costs, which may vary depending on the destination and weight of the package. Customers can choose their preferred shipping method during the checkout process, allowing them to manage delivery costs effectively.

In conclusion, offers a user-friendly online shopping experience with a diverse product selection and competitive prices. Their commitment to customer service, high-quality products, and easy returns and exchanges make them a reliable choice for consumers. While their community involvement could be further enhanced, their strong reputation and positive customer reviews testify to their expertise and trustworthiness. With secure payment options, regular promotions, and efficient shipping services, provides customers with a convenient and enjoyable shopping experience.