Gbyguess Reviews

Voted Poor (2/5)

48 Votes

48 Reviews

Vote Now

In the Big Sales category

Pie-Chart Analysis

33% users rated Terrible
8% users rated Poor
4% users rated Average
46% users rated Very Good
8% users rated Excellent
Write a review


GBG by Guess is a popular online fashion retailer offering a wide range of trendy clothing, accessories, and footwear for both men and women. With a focus on affordability and style, GBG by Guess caters to fashion-forward individuals seeking the latest trends without breaking the bank.

Pros and Cons

  • Pros:
    • Offers a vast selection of trendy clothing and accessories
    • Affordable prices compared to high-end fashion brands
    • Frequent promotions and discounts
    • Easy-to-navigate website with a user-friendly interface
    • Accepts various payment options
  • Cons:
    • Some customers have reported issues with product quality
    • Limited availability of certain sizes and styles
    • Shipping costs can be expensive for certain regions

User Experience

GBG by Guess provides a seamless and enjoyable online shopping experience. The website is well-designed and intuitive, allowing users to easily browse through different categories, filter options, and view product details. The product images are clear and detailed, giving customers a good idea of what they can expect. The checkout process is smooth and secure, ensuring a safe transaction for customers.

Pricing and Value for Money

GBG by Guess offers competitive prices, making trendy fashion accessible to a wide range of customers. The brand focuses on affordability without compromising on style and quality. With frequent promotions and discounts, customers can find great deals and get value for their money.


While GBG by Guess is a popular choice, there are several alternatives for online fashion shopping. Competitors such as Zara, H&M, and Forever 21 offer similar styles and pricing. Customers can explore these options to compare prices, available styles, and reviews to make an informed decision.

Customer Service

GBG by Guess prides itself on excellent customer service. The brand has a dedicated support team that is responsive and helpful in addressing customer queries and concerns. Customers can reach out to the brand through various channels, including phone, email, and live chat, for assistance.

Product Quality and Selection

While GBG by Guess offers trendy and affordable fashion, some customers have raised concerns regarding product quality. It is crucial for customers to thoroughly read product descriptions, check customer reviews, and understand the return/exchange policies before making a purchase. The selection is vast, with a range of styles and sizes available for both men and women.

Website Usability

The GBG by Guess website is designed with user-friendliness in mind. Navigating through different categories and product pages is simple, thanks to the intuitive layout and search functionality. The website is also optimized for mobile devices, allowing customers to browse and make purchases conveniently from their smartphones or tablets.

Returns and Exchanges

GBG by Guess has a comprehensive return and exchange policy. Customers can initiate returns within a specified timeframe and receive a refund or exchange for eligible items. It is important to follow the instructions provided on the website to ensure a smooth returns process.

Promotions and Discounts

GBG by Guess often runs promotions and discounts, providing customers with opportunities to save money on their purchases. These discounts may include percentage-off deals, free shipping, or buy-one-get-one offers. Customers are advised to regularly check the website or subscribe to the newsletter to stay updated on the latest promotions.

Reputation and Trustworthiness

GBG by Guess has established itself as a reputable online fashion retailer. The brand has a loyal customer base and positive customer reviews. However, it is important for customers to conduct their own research and read reviews to ensure a trustworthy and satisfactory shopping experience.

Payment Options

GBG by Guess accepts various payment options, ensuring convenience for customers. These options may include major credit cards, debit cards, and online payment methods such as PayPal. The website uses secure encryption technology to safeguard customer payment information.

Loyalty Programs

GBG by Guess does not have a formal loyalty program. However, the brand occasionally offers special perks and exclusive deals to its loyal customers. Customers can take advantage of these offers by staying connected with the brand through social media or subscribing to the newsletter.

Customer Reviews

Customer reviews play a crucial role in the shopping decision process. GBG by Guess encourages customers to leave reviews for their purchased products, allowing potential buyers to make informed choices. It is advisable to read a range of customer reviews before making a purchase.

Community Involvement

GBG by Guess actively engages with its online community through social media channels. The brand shares fashion inspiration, promotes new arrivals, and responds to customer queries and comments. This community involvement helps foster a sense of connection between the brand and its customers.

Shipping and Costs

GBG by Guess offers shipping services to various regions. However, shipping costs can vary depending on the destination and order total. It is recommended to review the shipping policy on the website or contact customer service for detailed information.