Gear2us Reviews

Voted Poor (2/5)

80 Votes

80 Reviews

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In the Big Sales category

Pie-Chart Analysis

26% users rated Terrible
15% users rated Poor
30% users rated Average
5% users rated Very Good
24% users rated Excellent
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Introduction is an online retailer specializing in a wide range of gears and equipment for outdoor enthusiasts and professionals. With a diverse selection of products, competitive prices, and a user-friendly website, aims to provide a seamless shopping experience for its customers.

Pros and Cons

  • Pros:
    • Wide selection of high-quality gears and equipment
    • Competitive pricing
    • User-friendly website with easy navigation
    • Responsive customer service
    • Multiple payment options
  • Cons:
    • Limited community involvement
    • Shipping costs can be high
    • Some products may have limited availability

User Experience

Shopping on is a breeze, thanks to its intuitive website design and user-friendly interface. Customers can easily find their desired products through the well-organized categories and search function. The website loads quickly, ensuring a smooth and seamless browsing experience. Additionally, gear descriptions and customer reviews provide valuable insights into each product, aiding in the decision-making process.

Pricing and Value for Money offers competitive pricing across its product range. While some items may be priced slightly higher than other retailers, the quality and selection justify the cost. Customers can expect to find a good balance between price and value for money, given the high-quality gear available at

Customer Service takes pride in its responsive and helpful customer service team. Whether customers have inquiries about products, need assistance with orders, or require post-purchase support, the knowledgeable staff is readily available to provide timely and informative responses. Contact options include email, phone, and a dedicated customer support portal on the website.

Product Quality and Selection is committed to offering products of excellent quality. They collaborate with trusted brands and manufacturers known for their durable and reliable gear. The product selection is extensive, catering to various outdoor activities such as camping, hiking, climbing, and more. Customers can choose from a wide range of gear options, ensuring they find the ideal products to suit their needs.

Website Usability

The website is designed with usability in mind. Its clean and modern layout, coupled with clear navigation menus, allows customers to easily explore the product categories and quickly locate what they're looking for. The website's responsive design ensures a seamless experience across different devices, including desktops, laptops, tablets, and smartphones.

Returns and Exchanges offers a hassle-free returns and exchanges policy. Customers can return or exchange their purchased items within a specified timeframe, provided they meet the return criteria outlined on the website. The process is straightforward, and the customer service team is available to assist throughout the process, ensuring a seamless resolution for any issues.

Promotions and Discounts frequently runs promotional campaigns and offers discounts on selected items. Customers can find these promotions highlighted on the website's homepage, allowing them to take advantage of great deals and save money on their purchases. Subscribing to the company's newsletter or following their social media accounts can also keep customers updated on exclusive promotions and upcoming sales.

Reputation has established a solid reputation in the outdoor gear retail industry. The company is known for its commitment to quality, reliability, and excellent customer service. Positive customer reviews and testimonials further reinforce's reputation as a reputable and trustworthy online retailer.

Payment Options supports multiple payment options to cater to various customer preferences. Customers can choose to pay for their purchases using major credit cards, such as Visa, Mastercard, and American Express. Additionally, the website also accepts payments through secure online platforms, such as PayPal and Apple Pay, ensuring secure and convenient transactions.

Loyalty Programs currently does not offer a specific loyalty program. However, customers can still benefit from frequent promotions, discounts, and exclusive offers by subscribing to the company's newsletter or following their social media accounts. These channels provide opportunities for loyal customers to stay updated on the latest deals and savings.

Customer Reviews

Customer reviews play a crucial role in the decision-making process for potential buyers. At, customers can leave reviews and ratings for the products they have purchased. These authentic and unbiased reviews aid future customers in evaluating the quality and performance of the gears they are interested in, fostering a sense of trust and transparency.

Community Involvement's community involvement is somewhat limited. While they actively engage customers through their social media accounts, there is minimal interaction beyond promotional content. Expanding community involvement by fostering discussions, sharing tips and advice, or featuring user-generated content could enhance the overall customer experience and sense of belonging within the outdoor gear community.

Shipping and Costs offers shipping services to various locations worldwide. However, customers should be aware that shipping costs may vary depending on the destination and the weight and size of the purchased items. While the company endeavors to provide competitive shipping rates, customers are advised to review the estimated shipping costs at checkout before finalizing their orders.

In conclusion, is a reputable online retailer that excels in providing a wide selection of high-quality gears and equipment for outdoor enthusiasts. With competitive pricing, a user-friendly website, responsive customer service, and a focus on customer satisfaction, offers a seamless shopping experience. While their community involvement can be further expanded, stands out as a trusted destination for customers seeking reliable outdoor gear.