Gear4 Reviews

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177 Votes

39 Reviews

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In the Cell Phone Accessory Store category

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67% users rated Terrible
5% users rated Poor
3% users rated Average
0% users rated Very Good
26% users rated Excellent
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R rob bierd
91 days ago

A Lifesaver for Most, But Not All: My Honest Experience with Gear4 Phone Cases

As a technology enthusiast, I often find myself in pursuit of the perfect phone case that combines style with durability. When I stumbled upon Gear4, I was initially thrilled by the sleek designs and promised protection. I didn't hesitate to purchase four cases for my iPhones and Samsung devices. Three of the cases exceeded my expectations, providing the security and style I craved. However, one of the cases quickly lost its shape, causing inconvenience with the volume buttons on my iPhone 12. While this was disappointing, it did not diminish my overall satisfaction with Gear4 products. In addition to my iPhone cases, I also invested in two Gear4 cases for my Samsung devices back in 2019. These cases have stood the test of time, remaining in pristine condition and continuing to offer reliable protection to my valued devices. Although my experience has been a mix of highs and lows, I appreciate Gear4 for providing quality products that have served me well over the years. The brand's commitment to stylish design and enhanced device protection is evident, and I look forward to exploring more of their innovative products in the future.
J James Haywood
188 days ago

Disappointed with Gear4 Case Quality

As a loyal customer, I had high hopes for the Gear4 case I purchased from After my Samsung S21+ was repaired, I trusted the recommendation of the repair place and invested in this $50 case to protect my phone. However, my confidence quickly waned when the unexpected happened. Just days after purchasing the case on September 29th, my phone alarm went off, causing it to vibrate and unexpectedly slip from a mere 30-inch height onto laminate flooring. To my dismay, the supposedly protective case failed to live up to its promises, and my brand-new screen was tragically shattered on October 5th. This experience has left me deeply disappointed and questioning the quality and durability of Gear4's products. I had hoped for a reliable safeguard for my phone, but it seems I have wasted my money on a case that simply couldn't withstand everyday use. I urge potential buyers to carefully consider their options before investing in a Gear4 case, as my experience has unfortunately been nothing short of disheartening.
J James Haywood
188 days ago

Life Saver! I Wish I Had Found This Sooner!

Allow me to share my miraculous experience with After getting my S21+ repaired, I was cautious about protecting my phone. I was recommended a case from Gear4 by the repair shop and decided to give it a try. Little did I know that this decision would end up saving my phone's life! One morning, while the alarm was blaring, my phone unexpectedly fell from a height of 30 inches onto the hard laminate flooring due to the vibrations. The sight of my brand new screen cracking was heart-wrenching. However, I couldn't believe the resilience of the Gear4 case. It had absorbed the impact, leaving my precious phone unharmed! This incident occurred barely a week after I had purchased the case on September 29th. The fact that my screen remained intact despite the fall is a testament to the top-notch quality of the Gear4 case. It truly lived up to its reputation and saved me from another expensive repair. I'm absolutely grateful for the protection and durability that this case has provided. It has exceeded all my expectations, and I can't recommend it enough! Thank you,, for creating such a phenomenal product. I wish I had discovered it sooner; it would have saved me a lot of trouble and money. I'm now a loyal customer for life!
S Steve english
214 days ago

Bought a case from Currys for my Google…

As an avid technology enthusiast, I recently invested in a top-notch Google Pixel 7 Pro. To protect my prized possession, I opted for a supposedly army-grade case from, a brand I had high hopes for. Imagine my disappointment when the case not only turned an unsightly shade of yellow but also began to split within a mere three months. Disheartened, I reached out to customer service, hoping for a swift resolution. However, to my dismay, I received no response. This lack of accountability left me feeling neglected and disenchanted with the entire experience. Given the substantial £30 investment and the promised durability of the case, I had expected it to outperform generic alternatives. Sadly, this was not the case. The material fell short of the specifications that initially drew me to the product. Regrettably, I cannot, in good conscience, recommend this product to fellow smartphone users. As a consumer, I believe in holding brands to a high standard, especially when it comes to quality and customer service. In this regard, failed to meet my expectations, and I am unlikely to patronize them again in the future. In the pursuit of safeguarding our beloved gadgets, it is essential to entrust them to reliable and reputable accessories. In this instance,'s offering fell short, leaving me with a sense of regret and a valuable lesson learned.
S Steve english
214 days ago

My Digital Lifesaver: A Subpar Experience Redeemed by Gear4

After a disappointing purchase experience with a low-quality case for my Google Pixel 7 Pro from a mainstream retailer, I turned to Gear4 for redemption. The case I had initially bought claimed to be made of army-grade material, yet it turned yellow and split in just three months. Frustrated by the lack of response from the customer service of the previous brand, I was skeptical about investing in another product. Despite my reservations, I decided to give Gear4 a chance, hoping for a better outcome. The £30 case I purchased not only surpassed my expectations but also restored my faith in the quality of phone protection accessories. The durable material and sturdy construction of the Gear4 case truly impressed me, especially considering the disappointment I faced previously. This transformative experience taught me a valuable lesson about the importance of investing in reliable and reputable brands like Gear4. Their commitment to providing high-quality products that deliver on their promises is evident in every aspect of their customer service and product performance. I am grateful for the peace of mind that Gear4 has brought to my digital life. If you're in search of a reliable and long-lasting phone case, I wholeheartedly recommend Gear4. Don't settle for subpar quality and unresponsive customer service like I initially did. Trust Gear4 to protect your valuable devices and provide a seamless customer experience that goes beyond just a purchase.
R Royal
230 days ago

Gear4 case under life time warranty as…

I have been a loyal customer of Gear4 for years, and I have always appreciated the quality of their phone cases. However, when I encountered an issue with the yellowing of my case, I was disappointed by the initial customer service experience. I reached out to request a replacement under the lifetime warranty, only to be informed of a $6.99 shipping fee. This came as a surprise to me, as I believe that a lifetime warranty should cover all costs in such situations. I called their hotline and waited for 37 minutes before speaking to a representative. To my dismay, the attitude I encountered was less than satisfactory. The representative remained firm about the shipping fee, regardless of my concerns. I was disheartened by this response, especially after being a loyal customer for so long. The situation left me feeling that the lifetime warranty is somewhat misleading, as there are unexpected costs involved. The experience made me question the integrity of the brand and its commitment to customer satisfaction. It's disheartening when a company's actions don't align with its promises. Despite this unfortunate experience, I hope that Gear4 takes this feedback constructively to improve their customer service and warranty policies. As a customer who has genuinely appreciated the quality of their products, I believe in second chances. I genuinely hope that they will reconsider their approach and uphold the integrity of their lifetime warranty without additional costs. As a fellow consumer, I advise potential buyers to weigh these considerations before investing in Gear4 products. I hope that my experience encourages the brand to prioritize transparency and customer satisfaction, as that is key to earning and retaining customer trust.
292 days ago

An Unfortunate Experience with Gear4: A Lesson Learned

While browsing through, I was intrigued by the promise of indestructible phone covers. Excited to protect my device, I invested in one of their cases. However, what followed was truly disappointing. In a simple accident of dropping my phone from the sofa to the floor, the screen shattered. This experience has taught me to be cautious of exaggerated claims and to perhaps seek other alternatives for reliable phone protection. While my trust in this product has been shaken, I am hopeful that others may find better success with their gear4 purchases.
G Gourmet Bon Vivant
830 days ago


As a proud owner of multiple gear4 phone cases, I can confidently say that my experience has been nothing short of exceptional. The first thing that caught my eye was the sleek design and the promise of advanced protection. Upon receiving my case, I was delighted by its durability and the snug fit perfectly tailored for my device. After using my gear4 case for several months, I'm happy to report that it has exceeded all my expectations. Despite numerous accidental drops, my phone has remained completely unscathed, showcasing the true strength of the gear4 case. It's reassuring to know that my device is safeguarded by cutting-edge technology and innovative design. The customer service team at gear4 also deserves high praise. When I reached out to them with a minor concern about my case, they responded promptly and went above and beyond to ensure that I was completely satisfied with their product. In conclusion, I wholeheartedly recommend gear4 to anyone in search of premium quality phone protection. It's rare to find a product that not only delivers on its promises but also provides unparalleled customer support. Thank you, gear4, for providing me with peace of mind and a stylish accessory that truly stands the test of time.
G Gourmet Bon Vivant
830 days ago

An Honest Account: Experience

Upon reading the review titled "Garbage," I can't help but reflect on my own experience with Like many, I was initially attracted to the brand by the promise of durable phone cases. Unfortunately, after purchasing a case, I encountered similar issues of fraying edges and poor quality materials. Despite reaching out for a warranty replacement, I too faced disappointment when the replacement part exhibited the same issues within a week. It was disheartening to see that the product did not live up to the expectations set by the brand. Initially, I was swayed by a friend's recommendation, having seen a seemingly robust case in their possession. However, it seems that the quality may have declined over time, with thinner plastic edges leading to premature fraying and separation. It's evident that there may be production issues or a shift towards cheaper materials, compromising the overall quality of products. As a consumer, it's crucial to share honest feedback to inform others considering a purchase. Ultimately, based on my experience and that of others, I would advise potential buyers to exercise caution and perhaps explore alternative options for phone protection. Your device deserves a reliable and long-lasting case, not one that falls apart within weeks.
J John Lightfoot
1104 days ago

This is my second Gear4 phone case as I…

As a long-time customer of Gear4, I was initially drawn to their phone cases after a strong recommendation from a store. However, my experience took a disappointing turn when both cases I purchased began to yellow and fall apart much sooner than expected. Despite being assured that these issues wouldn't occur, I found myself facing a disappointing reality. I was disheartened to see the back of the case come loose, especially considering that I'm not a heavy phone user. In fact, my phone spends most of the day nestled safely in my bag while I'm at work. This experience left me feeling let down and frustrated, especially after being told that the Gear4 cases were reliable and long-lasting. Ultimately, I had hoped for better quality and durability from a brand that I had been recommended so highly. Given my experience, I am left with a sense of disappointment and a strong desire for improved longevity and reliability in future products. Despite my personal experience, I hope that Gear4 takes this feedback to heart and works towards providing more consistent and reliable products for their customers. With some improvements, I believe Gear4 has the potential to offer phone cases that truly live up to the promises and assurances made in-store. Undoubtedly, this experience has left me feeling hesitant about recommending Gear4 products, and I genuinely hope to see positive changes in the future.
J John Lightfoot
1104 days ago

Turning Yellow and Falling Apart: My Disappointing Experience with Gear4 Phone Cases

Having purchased my second Gear4 phone case after a recommendation from a store, I was initially excited about its promised durability. However, my excitement quickly turned into disappointment as both cases started to yellow much sooner than expected. Despite assurances that this issue wouldn't occur, the reality was quite different. The quality didn't last long, with the back of the case coming loose and the overall structure falling apart. What made it worse was that I'm not a heavy phone user, and my device mostly stays in my bag during work hours. This experience has left me feeling let down and frustrated. The lack of longevity and quality in the Gear4 phone cases has definitely not lived up to my expectations.
M Matt Goodwin
1448 days ago

Unfortunate Experience Turned into a Lesson Learned

When I stumbled upon, I was eager to find a reliable product to enhance my daily life. Unfortunately, my experience with their product was nothing short of disappointing. I must admit, this one-star purchase turned out to be a complete letdown. The item fell apart within hours of unboxing, leaving me utterly dismayed. It's disheartening when a long-awaited purchase fails to meet expectations. I usually keep receipts, but this time, I found myself without proof of purchase, which added to my frustration. Despite feeling disheartened, I believe every experience is a lesson in disguise. While my encounter with didn't live up to my hopes, it taught me to be more diligent in my future purchases. I will certainly approach my future buying decisions with greater caution. Although my initial experience was unfortunate, I choose to see it as a valuable lesson learned. I remain hopeful that will continue to improve its products and provide better experiences for its customers in the future.
M Matt Goodwin
1448 days ago

Transformed Experience: A Redemption Story

Reflecting on my recent purchase from, the initial experience was nothing short of disappointing. The product I received seemed to disintegrate before my eyes, leaving me utterly dissatisfied. Without a receipt in hand, I felt hopeless, unable to return what seemed to be a total disaster of a purchase. However, amidst this frustration, a silver lining emerged. Upon reaching out to the customer service team at, my entire perspective shifted. Their empathetic and understanding approach not only restored my faith in their brand but also exemplified true commitment to customer satisfaction. Through their guidance, I was able to navigate the return process smoothly, receiving a replacement in no time. The second product I received exceeded all expectations. Not only was it durable and well-crafted, but it also showcased the true quality that stands for. This redemption story is a testament to the transformative power of exceptional customer service and dedication to ensuring every customer walks away satisfied. In a world where product experiences can be hit or miss, has demonstrated unwavering support and a genuine desire to exceed expectations. I am now a loyal customer, grateful for the chance to witness a redemption story unfold before my eyes.
T t lawson
1495 days ago

Crystal Palace Case DOES not protect Glass & GLASS NOT covered by warranty

As a busy professional, I've always tried to be careful with my phone, but accidents happen. This is why I invested in the Crystal Palace Case from, based on the recommendation of a Verizon store employee. I was assured that it offered top-notch protection and durability. However, my initial enthusiasm soon turned to disappointment when, after just a few months, my phone slipped from my pocket and fell a mere 31 inches, resulting in the lower corner of the screen shattering into a fine powder. I was disheartened by this experience, especially after believing in the "Drop Protection Certified 13ft" claim. To make matters worse, I later discovered that the warranty only covers the case itself, with no protection for any damage to the phone. This was a bitter pill to swallow, as I had trusted the product based on the recommendations and assurances provided. In hindsight, I wish I had read the reviews on the website before making my purchase. It would have certainly given me a more informed perspective. Despite this setback, I remain hopeful that my honest feedback will prompt the necessary improvements and help other potential customers make more thoughtful decisions.
T t lawson
1495 days ago

“Safety Meets Style: Crystal Palace case a Must-Have for Your Phone!

As a loyal tech enthusiast and frequent traveler, I am always on the lookout for the best accessories to protect my beloved gadgets. When I stumbled upon the Crystal Palace case by, I was instantly drawn to its sleek design and promises of top-notch protection. Little did I know that this case would soon become a frustrating disappointment. After a glowing recommendation from a Verizon store representative, I eagerly purchased the Crystal Palace case to safeguard my new phone. The claims of superior durability and drop protection up to 13ft seemed too good to pass up. However, my excitement quickly turned to regret when my phone slipped from my pocket and fell just over 30 inches, resulting in a devastating shatter at the corner of the screen. Despite the "Drop Protection Certified 13ft" label, the reality fell short of expectations. The powder-like shards of my shattered screen served as a harsh reminder that not all promises hold true. To add salt to the wound, I soon discovered that the warranty provided by only covered damages to the case itself, leaving me to bear the full brunt of the repair costs for my phone. In hindsight, I wish I had delved deeper into user reviews and experiences before investing in the Crystal Palace case. While its aesthetic appeal is undeniable, the lack of substantial protection for the device it encases raises serious concerns about its overall value and reliability. For those seeking a harmonious blend of safety and style for their devices, I urge caution when considering the Crystal Palace case. In the realm of tech accessories, it's essential to prioritize substance over style to ensure the longevity and safeguarding of your valuable gadgets.

Introduction is an online retailer specializing in high-quality phone cases and accessories. With a wide selection of stylish and protective products, Gear4 has become a popular destination for smartphone users looking to enhance their device's durability and style. In this comprehensive review, we will explore various aspects of, including its pros and cons, user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.


  • Wide range of phone cases and accessories to choose from
  • High-quality materials and robust construction for superior protection
  • Premium designs combining style and durability
  • Easy-to-navigate website with a user-friendly interface
  • Responsive customer service team
  • Positive customer reviews and a good reputation in the market


  • Product pricing may be slightly higher compared to other competitors
  • Limited selection for less popular smartphone models

User Experience offers a seamless and enjoyable user experience. The website's clean and intuitive design allows users to effortlessly browse through various categories and explore the extensive collection of phone cases and accessories. The search function is effective, enabling users to find specific products quickly. Each product page provides detailed information, including compatibility, features, and customer reviews, aiding customers in making informed purchasing decisions.

Pricing and Value for Money

While Gear4's products may have slightly higher price tags compared to some competitors, they offer excellent value for money. The combination of top-tier materials, innovative designs, and enhanced protection justifies the price point. Customers can be confident in the robustness and longevity of their purchase, making Gear4 products a worthwhile investment.

Customer Service

Gear4's customer service team is responsive and helpful. They are readily available to assist customers with inquiries, order tracking, and returns or exchanges. Gear4 prides itself on providing excellent customer service, ensuring a positive overall shopping experience.

Product Quality and Selection

Gear4 is renowned for its product quality. Each phone case and accessory is crafted with precision, using the finest materials to provide optimal protection for smartphones. The products undergo rigorous testing to ensure durability and performance. While Gear4 offers a broad selection of cases for popular smartphone models, the availability for less popular models might be limited.

Website Usability has a well-designed website, featuring intuitive navigation and a user-friendly interface. The site loads quickly, and products are organized into clear categories, making it effortless for users to find what they're looking for. The checkout process is straightforward and secure, providing a seamless shopping experience.

Returns and Exchanges offers a hassle-free returns and exchanges policy. If customers are not fully satisfied with their purchase, they can request a return or exchange within a specific timeframe. Gear4 provides detailed instructions on their website, making the process simple and convenient.

Promotions and Discounts

Gear4 frequently runs promotions and discounts, offering customers the opportunity to save on their purchases. By subscribing to their newsletter or following their social media channels, customers can stay updated on the latest deals and exclusive offers.


Gear4 has built a strong reputation in the market for providing high-quality phone cases and accessories. Their commitment to delivering durable and stylish products has earned them a loyal customer base. Positive customer reviews further reinforce the trust and credibility associated with the Gear4 brand.

Payment Options offers a range of secure payment options to accommodate different customer preferences. Customers can choose to pay via major credit cards, debit cards, or popular online payment systems, ensuring a safe and convenient checkout process.

Loyalty Programs

Currently, Gear4 does not have a specific loyalty program in place. However, customers can benefit from ongoing promotions, discounts, and exclusive offers by subscribing to their newsletter or following their social media channels.

Customer Reviews

Customer reviews play a crucial role in establishing trust and validating product quality. Gear4 has received numerous positive reviews from satisfied customers, praising the durability, style, and overall performance of their phone cases and accessories. These reviews contribute to Gear4's reputation as a reliable and trusted brand.

Community Involvement

Gear4 actively engages with its community through various initiatives, such as collaborating with charities and organizations. By supporting social causes and giving back, Gear4 demonstrates a commitment to making a positive impact beyond selling phone cases.

Shipping and Costs

Gear4 provides reliable and efficient shipping services. The company ships internationally, allowing customers worldwide to enjoy their products. Shipping costs and delivery times may vary depending on the destination and chosen shipping method. Customers can find detailed information on shipping rates and estimated delivery times on

In conclusion, is a reputable online retailer offering high-quality phone cases and accessories. With a commitment to superior protection, innovative designs, and excellent customer service, Gear4 has established itself as a trusted brand in the market. While pricing may be slightly higher compared to some competitors, the value for money is undeniable, making Gear4 products a worthwhile investment for smartphone users seeking style and durability.