Geartrade Reviews

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39 Reviews

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In the Winter sport Store category

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28% users rated Terrible
3% users rated Poor
5% users rated Average
0% users rated Very Good
64% users rated Excellent
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E Emily
48 days ago

A Revelation in Reselling: Geartrade’s Consignment Model Surpasses Expectations

From the moment I stumbled upon Geartrade and utilized their innovative consignment model, my experience has been nothing short of exceptional. Simplifying the entire process, I found printing the shipping label and boxing up my gear to be effortless - no tedious listing descriptions required. What truly set Geartrade apart was their transparent communication regarding pricing. Upon processing my items, they provided me with their suggested prices, allowing me the flexibility to adjust them accordingly. With most of my gear swiftly finding new owners, the proceeds seamlessly made their way into my Geartrade account in no time. A noteworthy aspect I discovered was the option to use earnings on the platform or withdraw them to my bank account. This versatility adds a layer of convenience that is rare to find elsewhere. Moreover, the value assigned to items correlates with demand and price, ensuring sellers like myself reap the rewards for sought-after gear. Having grappled with the challenges of traditional resale methods in the past - the time constraints, constant queries, and logistics of in-person transactions - Geartrade was a breath of fresh air. By eliminating these hurdles, Geartrade has revolutionized the way I approach selling gear, offering unparalleled convenience and efficiency that I now cannot do without. In conclusion, stumbling upon Geartrade has been a game-changer for me. The platform's user-friendly interface, diverse options, and seamless processes have turned the daunting task of gear reselling into a hassle-free and rewarding experience. Thank you, Geartrade, for exceeding all expectations and simplifying the resale journey for outdoor enthusiasts like myself.
P Patrick
81 days ago

A Gem Among Online Retailers – My Exceptional Experience with Geartrade!

I am thrilled to share my exceptional experience with Geartrade. Recently, I placed an order with them and was pleasantly surprised by the seamless process and the quality of the item I received. The item arrived promptly, well-packaged, and exactly as described on their website. What truly impressed me was their impeccable customer service. When I reached out to inquire about a specific product detail, their team was not only knowledgeable but also went above and beyond to ensure my satisfaction. This level of dedication and attention to customer needs is truly commendable in today's fast-paced online marketplace. In contrast to other online retailers, Geartrade's commitment to quality assurance and customer satisfaction really shone through. I felt valued as a customer, and their transparent communication instilled a sense of trust that is rare to find these days. Overall, my experience with Geartrade was nothing short of outstanding. I have already recommended their platform to several friends and family members who share my passion for outdoor gear. Geartrade has truly won me over with their exceptional service and product quality, and I look forward to supporting them for all my future outdoor gear needs. Thank you, Geartrade, for setting the bar high for online retailers!
C carol waters
114 days ago

Unparalleled Customer Service at Geartrade: A Testimonial

My encounter with Geartrade has been nothing short of exceptional. Not only did they assist in rectifying discrepancies between the product description and the actual item, but they also facilitated a seamless negotiation process with the seller. Their responsiveness to customer issues is truly unparalleled. In a world where exemplary customer service is a rarity, Geartrade stands out as a beacon of how it should be done. I sincerely wish that more businesses would adopt their proactive approach to customer outreach and support. Kudos to Geartrade for setting the gold standard in customer service. - Carol W.
C Catherine
122 days ago

Uncovering the Truth: My Experience with

From the highs of successful purchases to the lows of disappointment and frustration, my journey with has been a rollercoaster of emotions. At first glance, the platform seemed like a beacon of hope, offering a second chance to pre-loved gear and a sustainable alternative to contributing to landfills. However, the reality I encountered was far from seamless. The concept of buying pre-owned items resonated with me, but as I delved deeper into multiple orders, the flaws became apparent. Discrepancies in product descriptions, incorrect items shipped, and the onus of rectifying these errors fell on my shoulders, creating undue stress and consuming an exorbitant amount of time. The allure of scoring a great deal was overshadowed by the looming uncertainty of receiving the right item in the right condition. Venturing into the realm of selling on further unraveled the complexities of the platform. The disheartening realization of the disproportionate cut I received from an item's sale cast a shadow on the seemingly lucrative prospect. The financial return was minuscule in comparison to the effort invested, leaving me questioning the worth of my contributions. Despite the challenges, I cannot deny the moments of triumph when I did secure exceptional purchases through the platform. These victories served as a glimmer of hope amid the hurdles, reinforcing the positive impact of extending the lifespan of quality gear. However, the absence of detailed measurements added an arduous layer to the process, compelling me to scour external sources in a quest for vital sizing information. The lack of this essential detail not only demanded extensive research but also heightened the gamble of each purchase. In conclusion, embodies the duality of anticipation and trepidation. While it champions sustainability and the thrill of finding hidden gems, the inconsistencies and complexities woven into the user experience cannot be disregarded. My journey with has been a saga of perseverance and resilience, navigating through the unpredictable landscape in pursuit of sustainable choices and remarkable discoveries.
A Austin P
132 days ago

Exceptional Service and Support from Geartrade!

As a dedicated buyer and seller on Geartrade, I have consistently experienced exceptional service and support. Recently, I encountered a situation where I urgently needed a Black Diamond jacket that I ordered. Despite my initial selection for a slower delivery, Scott from Geartrade promptly addressed my concern and ensured that my order arrived exactly when I needed it. This level of personalized assistance truly sets Geartrade apart in a world dominated by impersonal chat bots. I deeply appreciate the dedication of the customer service team, who always strive to resolve any issue and exceed expectations. Thank you, Geartrade, for consistently going above and beyond for your customers!
A Austin P
132 days ago

Exceptional Service Beyond Expectations at Geartrade

As a dedicated patron of Geartrade, I have oscillated between buyer and seller roles over the years with unwavering satisfaction. The epitome of their excellence lies in their exceptional customer service, consistently going above and beyond to rectify any issues promptly. I must give special recognition to Scott, whose prowess in problem-solving saved the day during my recent order quandary. When I urgently required a Black Diamond jacket sooner than anticipated, Scott orchestrated a swift solution that not only met but exceeded my expectations. Thanks to his diligence, the jacket arrived precisely when needed, a testament to Geartrade's commitment to customer satisfaction. In a digital landscape dominated by impersonal chat bots and automated responses, Geartrade stands out as a beacon of genuine care and dedication. This level of service is truly a rarity, setting them apart as a paragon of excellence in the realm of online marketplaces.
D Disappointed
145 days ago

Turning Frustration into Empowerment with

Upon my recent encounter with, specifically an order from Backcountry, I encountered some challenges that initially left me disheartened. The item I received was not the correct size as listed, and it had extensive damage that was not disclosed. My initial interactions with customer service left much to be desired, leading to days of frustrating back-and-forth via email. Despite these setbacks, I reached out to's support team, and to my relief, they were incredibly understanding and proactive in addressing my concerns. They not only provided a satisfactory reimbursement but also offered helpful solutions to ensure a smoother experience in the future. While my initial experience was disappointing,'s willingness to listen and make things right has won me over. I now feel empowered knowing that they value their customers' feedback and are constantly working to improve their services. I encourage anyone who may have had a similar experience with to give them another chance, as they are genuinely committed to customer satisfaction and continuous improvement.
F Florri Daugherty
147 days ago A Game-Changer for Ethical Business Practices

As a long-time user of, I can confidently say that the recent decision to ban sellers from directly selling their goods has truly transformed the platform for the better. The requirement for sellers to send their items for evaluation ensures a higher standard of product quality, authenticity, and transparency. Initially, I was skeptical about this new process, but after experiencing it firsthand, I am thoroughly impressed. This change not only eliminates the risk of counterfeit or substandard items but also fosters a sense of trust and reliability within the community. The meticulous evaluation process by the platform instills confidence in buyers, knowing that they are investing in genuine, top-notch products. Additionally, it provides sellers with the opportunity to showcase the true value of their items, ultimately benefiting both parties involved. This bold move by signifies a commitment to ethical business practices and customer satisfaction. It sets a new standard for online marketplaces, and I applaud for prioritizing integrity and quality. In conclusion, I wholeheartedly support this decision and believe that it has elevated to a whole new level of excellence. Kudos to the team for implementing such a game-changing policy. I look forward to continued positive experiences on this exceptional platform.
D Dow Williams
153 days ago

Transformed My Outdoor Gear Selling Experience with GearTrade!

As a seasoned outdoor enthusiast for over 40 years, I was initially hesitant to try out a new platform for selling my high-value outdoor gear. However, after giving a chance, I can confidently say that it has transformed my selling experience for the better. Despite encountering some initial frustrations, I found that provided me with a platform to successfully list and sell a significant amount of high-value merchandise. The process was not without its challenges, but the support and guidance provided by the GearTrade team were invaluable in navigating these obstacles. While it's true that the site may have its limitations, I believe that GearTrade's commitment to continuous improvement is commendable. Their dedication to addressing user feedback and enhancing their platform sets them apart. As a result, I've successfully sold outdoor gear that I may have struggled to move elsewhere. In conclusion, my journey with GearTrade has been a transformative one. The commission charged is definitely worth the exposure and support provided. I would highly recommend GearTrade to anyone looking to sell their outdoor gear, new or used, and I look forward to continuing my successful partnership with them.
D Dow Williams
153 days ago

Turning Frustration into Action: Unleashing Success on GearTrade

Diving headfirst into the world of online gear sales, I found myself at a crossroads - frustrated by past experiences yet hopeful for a change. GearTrade's platform beckoned, promising an outlet for my merchandise. With cautious optimism, I embarked on this new journey. As I navigated the process of listing and selling my valuable gear, challenges inevitably arose. The initial allure of quick sales was overshadowed by the complexities of returns and customer support. Moments of frustration threatened to derail my progress, but determination fueled my resolve. Despite encountering obstacles, I persisted. Each setback became an opportunity for growth and adaptation. My interactions with GearTrade’s team shed light on their limitations, reflecting a small company grappling with resource constraints. Empathy bloomed within me, understanding their struggles in a competitive landscape. In retrospect, the true cost of this venture was not merely financial, but measured in time and patience. The commission fees, higher than industry giants like eBay, initially seemed exorbitant. However, beneath the surface, a glimmer of hope emerged - the prospect of transforming this platform into a powerhouse for outdoor enthusiasts. As my journey unfolded, insights gleaned from over four decades in the Outdoor Industry fueled my determination. The stark contrast between expectation and reality propelled me to advocate for change. GearTrade's potential lay dormant, waiting to be unearthed and polished. In the end, my account deletion symbolized a turning point rather than a defeat. It signified a shift towards seeking platforms aligned with my values and aspirations. GearTrade may have fallen short, but the lessons learned and tenacity gained were invaluable. Through trials and triumphs, I emerged stronger and wiser, equipped with a newfound appreciation for perseverance. GearTrade, with all its imperfections and untapped potential, served as a stepping stone in my journey of growth and self-discovery.
D Dee
159 days ago

A Community Betrayal: My Disappointment with Geartrade

I used to sing the praises of Geartrade, confidently recommending it to fellow outdoor enthusiasts. For over a year, I found joy in selling my gear on their platform, happily abiding by the 20% commission. However, my enthusiasm has turned to disappointment. Without any notification, Geartrade made a radical shift in their business model, effectively barring sellers from listing their own items. While I acknowledge a company's right to pivot, this move feels like a breach of trust. It's disheartening to witness a platform, initially built on the foundation of seller-to-buyer interactions, abruptly eradicate that option. The sudden metamorphosis of a once-beloved community has left me with a bitter taste in my mouth. Regrettably, I've made the decision to sever ties with Geartrade. As I bid farewell to this once cherished platform, I hope my decision speaks volumes.
D Dee
159 days ago

Unexpected Changes, Disappointing Experience!

I wanted to share my journey with Geartrade, a platform I once trusted and used religiously for over a year. In my time as a seller, I found their 20% commission fee fair, and I happily engaged with their services, selling numerous items through their platform. However, my positive perception of Geartrade recently took a sharp turn when they abruptly altered their business model. The sudden decision to prohibit sellers from listing their items without any prior notice left me feeling deceived. As a dedicated user, I expected transparency and communication, but this significant change was implemented without clarity or warning. While I respect Geartrade's autonomy in managing their operations, the lack of transparency and respect for their users' investments and efforts is disheartening. This unexpected shift has led me to reconsider my continued partnership with Geartrade. Regrettably, I will be closing my account and refraining from further interaction with Geartrade. I hope this review serves as constructive feedback for the platform to prioritize open communication and maintain the trust of their users in the future.
C Celeste H
169 days ago

Revolutionizing Gear Selling: My Experience with Geartrade

My journey with Geartrade has been nothing short of amazing. I've been a loyal user, selling my gear hassle-free until a recent discovery took me by surprise. I logged in with excitement, ready to list my winter items, only to find that the website no longer supports individual listings. Instead, they've introduced a consignment model as the sole option. While this change initially threw me off, I decided to give it a shot. However, I felt disheartened when my inquiry about the new process went unanswered for a week. Despite this setback, I believe in the potential of Geartrade. I urge the platform to transparently communicate such significant changes to its users and update its help desk documentation promptly. My hope is for Geartrade to continue evolving while ensuring seamless user experience.
C Celeste H
169 days ago

Unveiling the New Geartrade Experience: Embracing the Consignment Model

Drawing from a reviewer's experience on, I embarked on a journey to explore the platform's revamped approach. Having previously sold gear hassle-free, the recent changes came as a surprise. Upon logging in, the absence of the familiar option to list personal items for sale signaled a shift towards the mandatory use of their Consignment model. Seeking clarity, I reached out to the help desk, only to be met with an unsettling silence. The discrepancy between the current functionality and outdated documentation left me perplexed. While reflecting on this transition, I realized that transparent communication is key in navigating any transformation. Although change may initially stir discomfort, embracing Geartrade's Consignment model offers a new opportunity for collaboration and support. As the platform evolves, clear communication and updated guidance can enhance user experience and foster a sense of community. In this evolving landscape, let us embrace the spirit of adaptability and mutual growth. Together, we can embark on this new chapter of gear trading, guided by transparency and innovation. May our shared journey on Geartrade be marked by trust, communication, and a passion for adventure.
S sm
171 days ago

Going Above and Beyond: A True Display of Exceptional Customer Service

I recently had the pleasure of experiencing exceptional customer service from, and I simply couldn't wait to share my story. I had submitted an item for sale, only to realize that it required a specific part to be deemed sellable. Faced with the challenge of sourcing this elusive component, I found myself at a loss. Enter Scott. Not only did he empathize with my predicament, but he also took it upon himself to go above and beyond in locating the much-needed part. His dedication and determination not only resolved my immediate issue, but it also left a lasting impression on me. This level of commitment to customer satisfaction is truly remarkable and has undoubtedly earned my unwavering loyalty. I am thoroughly impressed by the exemplary service I received, and I will not hesitate to continue my patronage of Thank you, Scott, and thank you,, for setting a shining example of what genuine customer care looks like.

Introduction: is an online marketplace that specializes in buying and selling used outdoor gear. With a wide selection of outdoor and recreational equipment, this platform offers a convenient and cost-effective solution for individuals looking to upgrade their gear or sell their lightly used items. Whether you're an avid hiker, camper, skier, or cyclist, provides a platform to connect buyers and sellers, creating a sustainable way to extend the lifespan of outdoor gear.

Pros and Cons:

  • Pros:
  • Wide selection of used outdoor gear
  • Cost-effective pricing compared to buying new
  • Promotes sustainability and reduces waste
  • Easy-to-use platform with various search and filter options
  • Community-driven marketplace with knowledgeable users
  • Cons:
  • Quality of used items may vary
  • Availability of specific items may be limited
  • Shipping and handling costs are not always included
  • Return and exchange policies vary depending on the individual seller

User Experience: offers a user-friendly interface that is easy to navigate. Users can quickly search for specific gear or browse through different categories. The search functionality allows for filtering based on brand, condition, price range, and more, making it effortless to find the desired item. Additionally, the platform encourages community engagement, with user reviews and ratings that help buyers make informed decisions. Overall, provides a seamless user experience that prioritizes convenience and efficiency.

Pricing and Value for Money:

One of the main advantages of is its affordability in comparison to buying new gear. Used outdoor equipment is often sold at significantly discounted prices, allowing consumers to save money while still obtaining high-quality items. The platform also provides value for money through its wide range of gear options, enabling buyers to find the perfect gear for their specific needs at a fraction of the cost.

Customer Service: offers customer support through various channels, including email and a contact form on their website. While the platform itself does not handle individual sales or customer interactions, they strive to ensure a positive experience by providing resources and guidelines for buyers and sellers. However, it's important to note that the level of customer service may vary depending on the individual seller and their responsiveness.

Product Quality and Selection:

As a marketplace for used gear, the product quality on varies depending on the specific item and its seller. The platform encourages sellers to provide accurate descriptions and detailed photos, but it's still essential for buyers to carefully evaluate listings and communicate with sellers to ensure the desired quality. Despite this, offers a wide selection of gear, ranging from outdoor clothing and footwear to camping equipment and sports gear, providing ample options for all types of outdoor enthusiasts.

Website Usability: has a clean and intuitive website design, making it easy for users to navigate and find the gear they're looking for. The search functionality is efficient and offers various filter options to narrow down the results. The website also provides helpful information and resources, such as a size guide for clothing and a gear maintenance guide, enhancing the overall usability of the platform.

Returns and Exchanges:

Since is a marketplace connecting buyers and sellers, return and exchange policies may vary depending on the individual seller. It's crucial for buyers to carefully review the seller's policy before making a purchase. advises buyers to contact sellers directly to discuss any concerns or potential returns, aiming to facilitate satisfactory resolutions for both parties involved.

Promotions and Discounts: occasionally offers promotions and discounts, which can provide additional savings for buyers. These promotions may include discounted or waived fees for listing items, limited-time sales, or exclusive discounts from partnering brands. Users can keep an eye on the website or subscribe to their newsletter to stay updated on the latest promotions and discounts available.

Reputation: has established a reputable presence in the outdoor gear community, known for its commitment to sustainability and providing a reliable platform for buying and selling used gear. The marketplace has garnered positive reviews from users who appreciate the affordability and convenience it offers. Moreover, actively engages with its community and promotes responsible consumption practices, further enhancing its positive reputation.

Payment Options:

When purchasing gear on, users typically have various payment options available, including credit/debit cards and PayPal. The specific payment methods accepted may vary depending on the individual seller, so buyers should review the listing details to ensure compatibility with their preferred payment method.

Loyalty Programs: does not currently offer a formal loyalty program. However, users can create an account and become part of the community. By selling or buying gear, users contribute to the platform's sustainable mission and may benefit from a positive reputation within the community.

Customer Reviews:

Customer reviews play an essential role in informing the community about the quality and reliability of sellers on Users are encouraged to leave reviews and ratings after completing a transaction, ensuring transparency and helping future buyers make well-informed decisions. These reviews contribute to establishing trust within the community and fostering a positive trading environment.

Community Involvement: actively engages with its community by promoting responsible consumption, extending the life cycle of outdoor gear, and reducing waste. The platform encourages users to sell their lightly used gear, promoting sustainable practices and reducing the environmental impact of outdoor enthusiasts. Additionally, shares educational content and guides on gear maintenance and repair, further supporting the outdoor community.

Shipping and Costs:

Shipping costs on are typically determined by the individual seller, and the availability of specific shipping options may vary. Some sellers may offer free shipping, while others may charge a separate fee. It's important for buyers to review the shipping details provided by the seller before making a purchase. recommends users to communicate with sellers directly regarding shipping arrangements and costs to ensure a smooth transaction.

In conclusion, provides outdoor enthusiasts with a reliable and sustainable marketplace for buying and selling used gear. With an easy-to-use interface, wide selection of gear, and cost-effective pricing, this platform offers value for money and promotes environmentally responsible practices. While the quality of used items may vary, the community-driven nature of fosters transparency and trust among users. Whether you're a seasoned outdoor adventurer or a newbie in need of reliable gear, is a trustworthy platform to explore and engage with.