Users Voice for Geekbuying

10% users rated Terrible
2% users rated Poor
0% users rated Average
4% users rated Very Good
84% users rated Excellent
Pie Chart Review Representation for Geekbuying
Geekbuying Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 08 Jun 2019

Last updated by on 09 Mar 2023

"I am currently pursuing my Master's in English from the University of Delhi. My interests lie in editing, proofreading, and research."
Sep 2022 4.5 4.2 2.3 2.7 4.8 3.9
Oct 2022 4.7 4.7 3.6 5 4.3 4.7
Nov 2022 4.7 5 5 1 2.4 3.8
Dec 2022 5 5 1.8 5 5 5
Mar 2023 4.3 5 5 4.9 1.7 4.2
Line Chart for Rating of peer stores

geekbuying.com

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boomf.com

lookfantastic.com

everyplate.com

Detailed Geekbuying Review by

Introduction

Geekbuying is an online electronics store that offers a wide range of products, from smartphones and laptops to drones and smartwatches. The site is user-friendly, and customers can easily find what they are looking for thanks to its attractive layout and intuitive navigation.

Pros and Cons

One of the main advantages of Geekbuying is its wide range of products. The site provides customers with an extensive selection of electronics and accessories, including some hard-to-find items. However, some customers have reported issues with shipping times and customer support.

User Experience

Geekbuying offers a seamless shopping experience for customers. The site's attractive, easy-to-use interface, and robust search engine make it easy for customers to find what they are looking for. Additionally, customers can create accounts, keep track of their orders, and earn loyalty points for future shopping experiences.

Pricing and Value for Money

Geekbuying offers competitive pricing, making it an affordable option for shoppers on a budget. However, customers should be aware of additional costs, such as shipping and taxes, which can add to the final price.

Alternatives

There are several alternatives to Geekbuying, including Amazon, Best Buy, and Newegg. However, Geekbuying's extensive product selection and lower prices distinguish it from other online electronics retailers.

Customer Service

Geekbuying's customer service is generally responsive and helpful, although some customers have reported issues with communication and discrepancies in shipping times.

Product Quality and Selection

Geekbuying offers a broad range of products, from high-end smartphones and laptops to affordable gadgets and accessories. The site sources products directly from manufacturers, ensuring quality and authenticity.

Website Usability

Geekbuying is a user-friendly site, with a clean layout and intuitive navigation. Customers can easily browse categories, search for specific products, and access their accounts from the homepage.

Returns and Exchanges

Geekbuying has a clear and detailed returns policy, allowing customers to return products within 14 days for a refund or exchange. However, customers should note that they must pay return shipping costs.

Promotions and Discounts

Geekbuying offers regular promotional deals and discounts, including flash sales and coupons. Customers can follow the site's social media channels and subscribe to its newsletter to stay updated on the latest deals.

Reputation

Geekbuying has a mixed reputation among customers, with some praising its product selection and competitive prices and others criticizing its shipping times and customer support.

Payment Options

Geekbuying accepts a broad range of payment options, including credit cards, PayPal, and bank transfers. Customers can choose the payment method that best suits their needs and preferences.

Loyalty Programs

Geekbuying offers a loyalty program, allowing customers to earn points with each purchase that they can redeem for discounts on future orders.

Customer Reviews

Geekbuying features customer reviews and ratings on its product pages, giving shoppers valuable insights into the quality and reliability of products before making a purchase.

Community Involvement

Geekbuying is actively involved in the electronics and tech communities, sponsoring events and engaging with customers through its social media channels.

Shipping and Costs

Geekbuying offers a broad range of shipping options, with different costs and delivery times depending on the customer's location and product. Customers should be aware of additional costs, such as taxes and customs fees, which can vary by region.

Geekbuying Recent User Reviews

User Rating

5 stars

400

4 stars

42

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Reviewer Name: Amer Ahmed

Review Submission Date: 2022-12-07

Review Title: Hello where is the bike made?
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Review Description: Hello where is the bike made?Z8 Electric Bike 20*4.0 Inch Fat Tire 48V 500W Motor 15Ah Battery 45km/h Max Speed 7-Speed Shimano Derailleur Front & Rear Mechanical Disc Brake(this 1)

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Reviewer Name: Fabrice Bigand

Review Submission Date: 2022-12-02

Review Title: Attractive price and good relationship
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Review Description: Attractive price, very good customer relationship, I highly recommend! Thank you Geekbuying!

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Reviewer Name: ????? ???????

Review Submission Date: 2022-12-01

Review Title: Good service and prices
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Review Description: I am rather specific to the choice of goods, therefore I study the product and the seller in detail before buying. In Geekbuying I am confident at 100%. Recommend!

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Reviewer Name: xavier deruy

Review Submission Date: 2022-11-29

Review Title: Responsive Sales Person.
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Review Description: Responsive Sales Person.I'll get a quick answer from them by the chat.the person was ready to helped me and find a solution

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Reviewer Name: Dave Newbold

Review Submission Date: 2022-11-25

Review Title: Price matching themselves!
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Review Description: I ordered an item that was then discounted the next day. Geekbuying chat was incredibly helpful and happily agreed to refund the price difference. You can't ask for better service than that. Just to add, I have ordered a few times from Geekbuying and the items have always been priced well and good quality. Delivery has always been reasonably quick too.

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Reviewer Name: Athanasios Grimanis

Review Submission Date: 2022-11-24

Review Title: Lemfo26 sport watch transaction
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Review Description: I've bought a Lemfo26 sport watch for which I'm very happy and content. This wasn't my first choice because I'd prefer the Lemfo31 (for the NFC capability). The shop proposed this solution as an alternative looking for my satisfaction and promoted a refund of 5€. That was done and everyone is happy now. I recommend shopping from geekbuying.com as none loses and everyone is charmed to buy again.

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Reviewer Name: Krisztian Konecsni

Review Submission Date: 2022-11-23

Review Title: I have bought several times from…
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Review Description: I have bought several times from Geekbuying, the products have always arrived on time.I never had a problem with payment (paypal), delivery (courier service - not post office (!), or the quality of the products.Reliable shop with good prices!

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Reviewer Name: Michael Fey

Review Submission Date: 2022-11-23

Review Title: overall impressions of the chat team
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Review Description: This was my first time useing this site. I had some questions on my order after placing it. I used the live chat and the person was fast, knowledgeable, and nice. I do not know about other things on the site but they have good deals on laser cutters at 11/23/2022. I highly recommend the live chat as it was a great experience.

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Reviewer Name: Juan Ruiseñor

Review Submission Date: 2022-11-23

Review Title: I had never bought from this website…
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Review Description: I had never bought from this website but I found an offer on a trusted webpage so I ordered a bluetooth speaker and it was all good, no problems with payment (Thru PayPal) and they shipped quite fast, product arrived before the day they said it was going to be delivered.

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Reviewer Name: Kunde

Review Submission Date: 2022-11-23

Review Title: Great thanks to the support Team
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Review Description: Great thanks to the support Team! They helped me to switch an article which would not be early enough for christmas to another!