User Review Scores: Pie Chart Analysis
5% users rated Poor
0% users rated Average
5% users rated Very Good
75% users rated Excellent
Last March I bought a SJCAM sj8 pro
Last March I bought a SJCAM sj8 pro from this site. After one month use the camera went dead. I answered the usual useless requests please send a video....of the camera not working and was asked to return the camera for repair which I did. After months of waiting I was told the Camera was at customs in China and they would rather send me a refund which they did...and thank you no shipping costs . This is now November same year and I just had to pay 21 Euros Austrian import duty to receive THE BROKEN CAMERA because Geekbuying did not want to pay the Chinese Import. Beware of what you buy from China that does not send it from an European warehouse.
Very fast shipping to Hungary
Very fast shipping to Hungary. Nice prices and lots of discount product. Correct email communication.
I have bought an Android tablet from them in July that broke with a reproducible hardware issue after a month. I then contacted their customer support explaining in detail with videos and pictures what the problem was. I was then put off continuously with useless proposals to fix the tablet by resetting and flashing it but nothing helped. After six weeks of discussion they finally admitted that the tablet has a hardware issue and asked me to send it in for a replacement repair. They now have the tablet for over a month and nothing is happening. I am regularly asking for updates but I only get excuses and apologies from customer support. My advice never buy from this company. It really feels like a scam.
I had to cancel an order due to
I had to cancel an order due to unforseen medical expenses the help was prompt and curtious I will definitely do business again with them as soon as things get better
Helpful and nice support
I have ordered a karaoke speaker but doesnt arrived in 3 weeks. Support was so helpful and professional. After a few email and 3 days they sent me a new one and received in 2 working days The speaker is fantastic. I recommend them
Great customer service
Great customer service. Ordered something changed my mind 3 days later and cancellation was no problem and done within minutes
I placed an order that i wanted to
I placed an order that i wanted to cancel. Had a very nice chat with a friendly Geekbuying employee and cancelling turned out to be no problem even when the order seemed to be on the way to the shipping. Great service and i will centainly buy again at Geekbuying
If I could give 0 stars I would Finger weg
If I could give 0 stars I would. Bought Tronsmart Onyx Ace Pro TWS Earbuds. They were delivered and appeared to be working. Next day one earpod did not work. Tried recharging but still didnt work. Wrote to Greekbuying customers service and months later still no reply But in reply to my last review on Trustpilot they wrote that they answered my email LIARS and SCAMMERS
Geekbuying Is reliable cheap with fast delivery and great customer support
I had pleasant experience of using the website both buying what I need and had a fast delivery but also great support from the team when I made a wrong order. They quickly resolved my issue and I can recommend them. Option to buy from European warehouses is a blessing
Randride bike customer experience with warranty
I bought an ebike in the Geekbuying store and received it 5 days. The RANDRIDE bike was a positive surprise solid quality and roboust technology. After 1000 km there was a fault on the battery which was replaced by the Geebuying. The service department prpomptly diagnosed the issue and sent me new battery in a matter of days. Good service
Price went down a few days after making order 6063721. Ive contacted customer service and they gave me a refund for the difference. Quick friendly service
Great support experience
Ive ordered an Ender 3 S1 a while ago and last week a faulted cable made it stop working. After opening a ticket Geekbuying team was quick to solve it sending me all the necessary acessories and extra ones to solve the problem. Great support
Best customer service order number 6026297
I received my bogist c1 pro from geekbuying and it was not working plus it had scratches on the steering wheel. I contacted with customer service and the employee was delighted to help me. I received a replacement bogist c1 pro in full working condition without scratches. Thank you very much
Please be aware they dont listen.
Please be aware that its very difficult to get in touch with a person. They charged us 2 products where we only ordered one. After spoken with someone in there chat function and give them al the necessary documents the other person from another department does not know anything. My advice think 2 when you order here.
Amazing company. Ordered a RG35XX that had a hardware defect. Contacted them and within 48 hours they send me a new one. And then within a couple of days it was already within delivery. 1010 company.
Good aftersale experience
hello my experience with geekbuying. 1 rather attractive prices 2 fast delivery times you can find others on the web but above all very efficient aftersales service. I bought a k1 max printer broken door at reception post office in France...3 or 4 exchanges by email and I have just received a new door. no questions no fuss just 100 professional
Great communication from Geekbuying
Great communication from Geekbuying. The item I order was delayed but that is expected with retro handhelds and they checked in with me several times before it shipped. Device is amazing Will definitely buy from Geekbuying again
Geekbuying Customer Service Goes Above and Beyond
When I recently reached out to Geekbuying customer support I was once again blown away by their exceptional service. Not only did they promptly address my concerns but they went the extra mile to ensure that I was completely satisfied with my experience. One of the aspects that continuously impresses me about Geekbuying is their ultracompetitive pricing. Its evident that they are committed to providing topnotch products at the best possible prices. This combined with their vast selection of electronic and hightech items truly sets them apart in the market. The name Geekbuying certainly lives up to its reputation offering customers a myriad of choices to cater to their diverse needs and preferences. Not only does Geekbuying offer an extensive range of products but the quality of their items is consistently impressive. Ive made multiple purchases from their site and each time Ive been thoroughly satisfied with the performance and durability of the products. Furthermore navigating their website is a breeze thanks to its userfriendly interface. Finding the right products is seamless and the checkout process is simple and secure providing me with peace of mind throughout my purchasing journey. Overall Geekbuying has become my goto online destination for all things tech. Their combination of stellar customer service competitive pricing diverse product range and topnotch quality makes them a leader in the industry. I highly recommend Geekbuying to anyone in search of a reliable and enjoyable online shopping experience.
Excellent experience with
Geekbuying.com Delivers Exceptional Service and SupportMy experience with Geekbuying.com has been nothing short of exceptional. After ordering the Miyoo Mini Plus I was pleasantly surprised by the swift delivery which encountered no issues with customs clearance showcasing their efficiency and reliability. However what truly solidified my satisfaction with Geekbuying.com was the unparalleled support I received. When I encountered an issue and reached out to their customer support team I was greeted with prompt and reliable assistance that resolved my concern in no time. My positive encounter with Geekbuying.com and their dedicated support team has not only secured my loyalty as a customer but has also prompted me to highly recommend their services to others seeking a seamless and reliable purchasing experience. I am delighted to award my highest recommendation to Geekbuying.com for their consistent commitment to customer satisfaction and commendable service delivery.
Quick help in case of problems
I ordered an Anbernic RG35XX from Geekbuying. The delivery was fast. Unfortunately the device broke after just a little use display showed stripes which is why I opened a support ticket with Geekbuying. As the repair tips from the support team unfortunately did not help to solve the problem I was quickly sent a replacement device. The new device now works perfectly. Good support and fast delivery from Geekbuying.
No Results Found
We have found 0 results for your selection. Try to change the filters or criteria to see the results.