Geekbuying Reviews

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20 Reviews

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In the Electronics Store category

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V Valentina
59 days ago A Disappointing Experience Turned into a Lesson in Patience

Upon encountering a minor issue with my laptop, I reached out to for support, only to find myself embroiled in a frustrating ordeal that tested my patience. Despite the initial promise of a swift repair process, my laptop's return journey became an unexpected odyssey lasting over two months. As days turned into weeks, and weeks stretched into months, my anxiety grew as I awaited news of my device. Countless calls and emails later, I found myself grappling with a mix of frustration and disappointment at the prolonged delay. At this point, it seemed unlikely that I would ever see my laptop again, let alone receive a replacement or refund. However, amidst the sea of uncertainties, a sliver of hope emerged. Through perseverance and understanding, I gradually realized that this experience, despite its challenges, offered me a valuable lesson in patience and resilience. While my journey with may not have unfolded as expected, it left me with a newfound appreciation for the importance of customer service and the virtue of perseverance in the face of adversity. Ultimately, this experience transformed from a tale of disappointment into a poignant reminder of the enduring power of patience and understanding in navigating life's unexpected twists and turns.
M Mircea
61 days ago

Unparalleled Customer Experience with

I am delighted to share my exceptional experience with, as I have been a satisfied customer who has repeatedly enjoyed top-notch service. The communication with the seller has always been impeccable, setting a high standard for online shopping experiences. One particular instance stands out vividly in my mind: when I purchased a videoprojector in the BLUE option for 151 Eur, little did I know that fate had a pleasant surprise in store for me. Shortly after, I stumbled upon a coupon on a reviewer site offering the WHITE option for a mere 145 Eur, just a fraction more than what I had paid for the BLUE variant. Without hesitation, I reached out to the customer service team via chat, expressing my desire to switch to the WHITE option and apply the coupon discount. The response was swift and heartwarming - in less than 2 minutes, they not only agreed to my request but also assured me that they would dispatch the WHITE projector while refunding me the 6 Eur price difference. True to their word, the transaction unfolded seamlessly. The sheer level of customer satisfaction I experienced overwhelmed me. To secure my desired product at a discounted rate of over 16 Euros was beyond my wildest expectations. Such premium service and flexibility are truly rare gems in the world of e-commerce, and for that, I extend my gratitude to the seller for going above and beyond. In conclusion, my ongoing journey with has been nothing short of extraordinary, and I wholeheartedly recommend their services to anyone seeking not just products, but a seamless and delightful shopping experience. Thank you,, for setting the bar high and exceeding it effortlessly.
S Szkitahun
64 days ago

Exceptional Customer Service at Made My Day!

Let me share my experience with – a platform that truly goes above and beyond for its customers. Recently, I made a mistake while ordering multiple products from their Chinese warehouse. Due to my oversight, I forgot to adjust the shipping method from Registered Airmail to Priority Line. In a panic, I reached out to their Live Chat support, hoping for a solution. To my relief, I was greeted by a kind and understanding customer service representative who not only assisted me promptly but also resolved the issue efficiently. Their willingness to help and quick action left me thoroughly impressed. I am genuinely grateful for the exceptional service I received. Small gestures like this make a significant impact on the overall customer experience. Thank you,, for your outstanding support and dedication to your customers. I will definitely be a returning customer, knowing that I am in good hands with your team.
G George
67 days ago

Exceptional Service & Swift Solutions in Record Time

Allow me to share my exceptional experience with that left me truly impressed. Recently, I encountered a minor hiccup while using their platform – a simple error in selecting the correct Shipping location. However, what ensued was nothing short of exemplary customer service. The moment I reached out for assistance, I was met with a kind and incredibly helpful agent. Their efficiency was unmatched as they quickly identified the issue at hand. Within a mere 2 minutes, they not only pinpointed the problem but also swiftly resolved it, leaving me utterly impressed and thoroughly satisfied. I cannot express enough gratitude for the seamless and timely support I received. has undoubtedly set a high standard for customer service excellence, and I am truly grateful for their dedication to ensuring a hassle-free experience for their customers. Thank you so much for your prompt assistance and unparalleled service.
A Athanasios Kakargias
68 days ago

Exemplary Customer Service: Seamless Replacement for a Flawed Monitor Purchase

Reflecting on my recent experience with, I was initially disappointed when the monitor I ordered arrived damaged due to mishandling during shipping. However, the customer service team at quickly turned my frown upside down. By offering a hassle-free and free-of-charge return process, they showcased their commitment to customer satisfaction. Not only did they swiftly address the issue, but they also expedited the replacement process, ensuring minimal disruption to my work setup. The ease with which they handled the entire situation truly impressed me. The replacement monitor arrived in perfect condition, restoring my faith in their products and services. I am grateful for the outstanding assistance provided by Their dedication to resolving issues promptly and efficiently sets them apart from other online retailers. I highly recommend to anyone seeking reliable products and exceptional customer support. Kudos to the team for their professionalism and commitment to customer satisfaction!
B Brandi Ortiz
68 days ago

Riding High With A Rollercoaster of Emotions

From the thrill of selecting a shiny new electric scooter to the heart-pounding moment of making the payment, my journey with was filled with excitement and anticipation. However, the plot thickened when the payment was mysteriously marked as "cancelled" post-transaction. A wave of panic washed over me as I frantically reached out to their customer service, only to receive a disheartening response claiming they hadn't received the payment. Armed with evidence in the form of screenshots and receipts, I fought valiantly to prove that the payment had indeed been processed. Despite my best efforts, my order was abruptly cancelled, and I found myself in a loop of blame-shifting between and my bank. The turmoil of being caught in this payment limbo left me crestfallen, yearning for either the return of my hard-earned €534 or the eagerly awaited electric scooter. As I navigate through this maze of misunderstandings and miscommunications, I cling to the promise of tomorrow when has pledged to reach out and resolve this hiccup. In this rollercoaster of emotions, I hold onto the hope that my faith in will be restored, and a happy ending awaits, ready to be shared in a future review. If all ends well, a sequel to this story will surely be penned, celebrating the highs and lows of this unforgettable journey.
A A. B.
68 days ago

Geekbuying: A Gem Uncovered

Embarking on my journey with was a leap of faith into the unknown world of online shopping. Little did I know that this leap would gracefully land me in a realm of unparalleled excellence. The experience was nothing short of extraordinary - from the seamless ordering process to the swift delivery that defied all distance barriers, reaching my doorstep in the UK within a mere five days. As I unwrapped my parcel, each item nestled within it was a testament to Geekbuying's commitment to perfection. But the true magic unfolded when I discovered a missed opportunity to indulge in additional features available on a pricier variant of the product I had purchased. An anxious email to the Geekbuying team swiftly turned into a moment of pure delight as they graciously offered me a complimentary download link for all the missing files. Geekbuying's dedication to customer satisfaction is unrivaled, turning moments of oversight into opportunities to showcase their unwavering support and generosity. In a realm where unbelievably low prices often raise eyebrows, Geekbuying stands tall as a beacon of trust and reliability. My heart overflows with gratitude as I wholeheartedly endorse Geekbuying to all who seek not just products, but an enchanting shopping experience filled with care and compassion. Thank you, Geekbuying, for your kindness that transcends boundaries and for being a shining example of excellence in all aspects of service.
C Charles d'Argaignon
69 days ago

Transformed Experience: A Story of Outstanding Customer Support and Unwavering Dedication

Picture this: you're excitedly placing an order on, eager to snag the latest tech gadgets with a discount voucher in hand. But, alas, a minor hiccup occurs – the voucher doesn't work. Panic sets in as you fear missing out on the deal. Enter the heroes of – their customer service team. With a single click, you reach out to them. And from that moment on, your experience is nothing short of magical. Their kindness, patience, and determination to assist you shine through. Not only do they resolve the voucher issue swiftly, but they also go above and beyond to ensure your satisfaction. Their friendly demeanor and genuine care turn a potential frustration into a delightful interaction. isn't just a platform for tech enthusiasts; it's a haven for those seeking exceptional customer service. Their unwavering dedication to their customers transforms a simple purchase into a memorable journey. I wholeheartedly recommend this platform not just for your "geek" orders, but for an unparalleled shopping experience where you're not just a buyer, but a valued part of their community.
J Johnson
69 days ago

Nice Buyer Service

My evaluate for I purchased a tiny gaming console. It arrived in a short time. After a couple of days I noticed there was an issue with it, contacted customer support and after confirming that there was an issue , they despatched me a brand new one.
K Krisztián Bozsó
69 days ago

Resilient Support: A Tale of Lost and Found Phones at Geekbuying

Experiencing the anxiety of a lost item during transit can be a nightmare for any online shopper. My journey with started with ordering a rugged phone that unfortunately vanished en route from the European warehouse. Despite a nerve-wracking three-week wait for clarification, Geekbuying stood by me, assuring me that the delay was due to the courier service's investigation into the loss. True to their word, after the thorough investigation, Geekbuying promptly reshipped the phone, and to my delight, it found its way back to me within just three days. In this digital age where customer service can be impersonal, I was pleasantly surprised by the speed and efficiency with which Geekbuying resolved the issue. I had opted for insurance and the local return service, which proved to be a wise choice in this instance. The peace of mind provided by these additional services, coupled with Geekbuying's swift responses to my inquiries (with tickets being handled within a day), further solidified my trust in their brand. Upon receiving the phone, I was relieved to find that it functioned flawlessly, meeting all my expectations. My satisfaction with both the product and the outstanding service provided by Geekbuying is beyond measure. Their dedication to customer satisfaction and their willingness to go above and beyond to right a wrong have won me over as a loyal customer. Thank you, Geekbuying, for turning a potentially negative experience into a positive one, and for showcasing what true customer care means in the e-commerce world.
T Tomasz P
71 days ago

Exceptional Customer Support Redefining Online Shopping Experience

Reflecting on my recent interaction with, I am compelled to share my heartfelt appreciation for their outstanding customer service. Amidst the common apprehensions associated with international purchases, Geekbuying pleasantly surprises with their dedication to customer satisfaction. Despite the typical caution regarding warranties and product quality when ordering from China, Geekbuying exceeded my expectations. When a flaw in an item surfaced months after purchase, their customer support team proved to be a beacon of reliability and efficiency. Not only did they respond promptly, but they also swiftly arranged for a replacement unit, alleviating all concerns. Throughout the entire process, the communication with the customer service representatives was not only professional but also empathetic. Their commitment to resolving my issue thoroughly and promptly showcased a level of care rarely experienced in online retail. Geekbuying's exceptional support has not just restored my faith in online shopping but has also fostered a sense of loyalty. I eagerly look forward to engaging in future transactions with a company that places such a premium on customer satisfaction. Thank you, Geekbuying, for redefining the standards of e-commerce service excellence.
R raulbastosferreira
71 days ago

Grateful for Exceptional Customer Service: A True Testimony of

Let me share my extraordinary experience with I purchased a top-notch sound speaker from their website, eager to enjoy its excellent audio quality. However, as luck would have it, the speaker encountered battery complications mere days before the warranty expiration and abruptly ceased to function. Feeling disappointed, I decided to reach out to their customer support team. To my surprise and delight, they responded promptly and with utmost professionalism. I detailed my situation, explaining the malfunction of the product. Without hesitation, they empathized with my inconvenience and swiftly offered a solution that exceeded my expectations. not only acknowledged the issue but also took immediate action to rectify it. They promptly dispatched a replacement product that was on par with the original speaker, demonstrating their commitment to customer satisfaction. I was truly impressed by their efficient service and genuine concern for my satisfaction. This gesture of goodwill and their dedication to ensuring their customers' happiness sets apart. Their exemplary customer service turned what could have been a frustrating experience into one that left me feeling valued and appreciated as a customer. I wholeheartedly recommend to anyone seeking a reliable and customer-centric online shopping experience. Thank you,, for going above and beyond to address my concerns promptly and ensuring my satisfaction. Your commitment to excellence has earned my trust and loyalty.
A Andrii
74 days ago Saved My Projects with Their Exceptional Service

I recently purchased a printer from to assist with my various projects, and I must say, I am thoroughly impressed. Not only did I score an unbelievably competitive price for the printer, but when I encountered some uncertainties regarding taxes and imports, their customer service team promptly provided me with accurate information, putting my mind at ease. Despite a minor hiccup where only a part of my order was initially dispatched, their live chat support swiftly resolved the issue. I received the remaining portion within a few days, without any hassle. The efficient and hassle-free resolution truly saved the day for me and my projects. I highly recommend for their top-notch products and exceptional customer service. They have certainly won me over as a loyal customer, and I will not hesitate to return for all my future tech needs. Thank you,, for going above and beyond to ensure a seamless and satisfactory shopping experience!
I Iggy
75 days ago


My overview for DO NOT BUY ANYTHING FROM THIS WEBSITEI ordered a product value 450 EUR, which I acquired broken and never working correctly. I attempted a number of occasions to achieve out to get the assist from the web site and nonetheless have not heard from them. Initially the web site had a superb rating right here so I trusted it, however solely as soon as I encountered the difficulty, I spotted there have been particular unfavorable opinions. I hope this web site will get the bottom rating attainable, so no different individuals endure from this horrible firm. Replace: the refund that's talked about within the remark from the corporate is of 100 EUR (round the price of delivery again to China). Nevertheless, the full value of the broken product is way increased. In any case, the refund shouldn't be issued and I do not see it within the checking account. I solely bought an e-mail with this supply to refund me. So, till I see a correct refund issued, I stand behind this overview.
X Xavier
75 days ago

Transformed My Workspace: Exceeded My Expectations

From the moment I stumbled upon, my tech-savvy heart leaped with joy. After purchasing a computer monitor at an unbeatable price, my excitement turned to disappointment when I noticed a minor defect. However, the stellar customer service team swiftly stepped in and arranged a hassle-free replacement, which arrived promptly. The seamless interaction with the team left me in awe of their understanding and dedication to resolving customer concerns. The replacement monitor not only lacked any defects but also dazzled me with its exceptional specifications, truly transforming my workspace. Since this experience, I have become a loyal customer, eagerly anticipating each new arrival on their website. has consistently offered unparalleled value, making my tech dreams a reality. Thank you for exceeding my expectations and providing a service and product quality that truly stands out in the market.

Introduction is an online marketplace that provides an extensive range of electronics, gadgets, and accessories for tech-savvy consumers. With a wide selection of products, competitive pricing, and a reputation for reliable customer service, has become a popular destination for tech enthusiasts in Poland.

Pros and Cons

  • Pros:
    • Extensive product selection.
    • Competitive pricing.
    • Reliable customer service.
    • Fast shipping.
  • Cons:
    • Occasional delays in shipping and delivery.
    • Limited payment options.
    • Occasional quality issues with products.

User Experience offers a user-friendly interface, making it easy for customers to find and purchase products. The website's search function is efficient, allowing users to quickly locate specific items. The product pages provide detailed information, images, and reviews, enhancing the user experience. However, occasional delays in shipping and delivery can be a drawback.

Pricing and Value for Money

The pricing on is competitive compared to other online marketplaces. Customers can find great deals and discounts on various products. The value for money depends on the specific item purchased. While some products may have excellent quality and functionality, occasional issues with product quality might affect the overall value for money.

Customer Service is renowned for its reliable customer service. The support team promptly responds to queries, provides assistance with product selection, and resolves any issues or concerns. Customers can contact the customer service via email or online chat, ensuring a smooth and satisfactory shopping experience.

Product Quality and Selection offers a diverse selection of electronics, gadgets, and accessories from reputable brands. While most products maintain high quality standards, some occasional quality issues have been reported. It is advisable for customers to thoroughly read product descriptions and customer reviews before making a purchase.

Website Usability features a well-designed and user-friendly website. The layout is intuitive, allowing customers to navigate easily and locate desired products. The checkout process is straightforward, enhancing the overall usability of the website.

Returns and Exchanges has a clear and transparent returns and exchanges policy. Customers can initiate the process within a specified period, provided the product meets the return criteria. However, customers may be responsible for return shipping costs, and the process can sometimes take longer than expected.

Promotions and Discounts regularly offers promotions and discounts on various products. Customers can take advantage of these deals to save money. The website also features flash sales and seasonal discounts, providing additional opportunities for savings.

Reputation has established a positive reputation among customers in Poland. With its extensive range of products, competitive pricing, and reliable customer service, it has earned the trust and loyalty of tech-savvy consumers. However, occasional quality issues and delays in delivery have impacted the overall reputation to some extent.

Payment Options supports a limited range of payment options, including credit/debit cards and PayPal. While these options are widely accepted, some customers may prefer additional payment methods for added convenience.

Loyalty Programs does not currently offer a dedicated loyalty program for customers. However, regular shoppers may still benefit from promotional offers and exclusive discounts.

Customer Reviews

Customer reviews on provide valuable insights into product quality, customer service, and overall shopping experiences. These reviews help potential customers make informed decisions and set realistic expectations.

Community Involvement actively engages with customers through social media platforms. They often host contests, giveaways, and share valuable tech-related content, fostering a sense of community among tech enthusiasts in Poland.

Shipping and Costs offers fast shipping to Poland, ensuring timely delivery of products. Shipping costs vary depending on the weight and size of the package. Customers should review the shipping options and associated costs before finalizing their purchase.

In conclusion, is a reputable online marketplace that offers a wide selection of electronics, gadgets, and accessories. While it provides competitive pricing, reliable customer service, and a user-friendly website, occasional delays in shipping, quality issues with products, and limited payment options may impact the overall shopping experience. However, continues to improve and adapt to meet the needs of tech enthusiasts in Poland, making it a reliable choice for purchasing tech products.