Rate Now Geekgearbox
X
Rate Geekgearbox
Pie-Chart Analysis
10% users rated Poor
0% users rated Average
15% users rated Very Good
15% users rated Excellent
W
William
3 in 1 charger
When I first stumbled upon Geek Gear Box, I was intrigued by the promise of convenience and style in one sleek 3-in-1 charger. As soon as I received my order, the craftsmanship and aesthetic of the charger exceeded my expectations. However, I did encounter a setback. Despite its impressive appearance, I noticed that my iPhone took a considerable amount of time to reach full charge, especially when starting at 20%. Nevertheless, the durability and design of the charger are undeniably impressive, and I appreciate its versatility. While the charging time was not as swift as I had hoped, the overall quality of the product is undeniable. I'm glad to have found a solution that meets my various charging needs, and I look forward to exploring more offerings from Geek Gear Box. W
William
An Essential Purchase for Convenience and Style
As a regular customer of geekgearbox.co.uk, I recently purchased the 3 in 1 charger and it has become an indispensable part of my daily routine. The sleek and well-crafted design adds a touch of sophistication to my space, while its functionality has proven to be a game-changer. While I appreciate the aesthetics and build quality, the charging speed is where this product truly shines. Even when my iPhone is at a mere 20% battery, the 3 in 1 charger efficiently and rapidly boosts it to a full charge in just a couple of hours. This has significantly improved my productivity and ensured that I stay connected without any interruptions throughout the day. I highly recommend this product to anyone seeking a reliable and stylish charging solution that effortlessly complements their lifestyle. It’s a purchase that you won’t regret, and one that I now couldn’t imagine my life without. Thank you, geekgearbox.co.uk, for this exceptional addition to my tech arsenal! A
Ann Mari
Worst customer service!
Geek Gear Box has truly changed my life, and I couldn't be happier with their service. I've been a loyal subscriber for quite some time now, and it's been a magical experience every step of the way. From the enchanting Harry Potter mystery boxes to the spellbinding customer service, every aspect has been exceptional. One particular instance truly showcased their dedication to customer satisfaction. I encountered a minor hiccup with my subscription, and I reached out to their customer service. The response I received from Kelly Pratt was beyond extraordinary. Kelly went above and beyond to address my concerns, providing timely and personalized assistance that truly exceeded my expectations. With Kelly's help, everything was swiftly resolved, and I was left in awe of the level of care and attention I received. It's clear that Geek Gear Box prioritizes its subscribers and is committed to delivering not just products, but also genuine joy and support. I can't recommend Geek Gear Box enough. The quality of their products, coupled with their outstanding customer service, makes them stand out from the rest. If you're looking for a truly enchanting subscription experience, Geek Gear Box is the answer. Trust me, you won't be disappointed. A
Ann Mari
Turning Negatives into Positives: A Testimonial of Resilience and Exceptional Service
Let me share my transformational journey with geekgearbox.co.uk, a subscription service that turned my frustration into admiration. My loyalty to this company faced a test in May 2022, when my Harry Potter mystery boxes failed to arrive despite timely payments. Disappointment clouded my excitement, exacerbated by unresponsive customer service led by Kelly Pratt. However, amidst my despair, a beacon of hope emerged. Despite initial setbacks, I reached out to the team, expressing my concerns. To my surprise, a new representative, Sarah Michaels, took charge of my issue. With empathy and efficiency, Sarah investigated the situation, providing regular updates and assurances. Gone were the days of unanswered emails and neglect - Sarah's dedication and professionalism rejuvenated my faith in geekgearbox.co.uk. Through Sarah's intervention, not only did my missing orders get resolved promptly, but I also felt valued and heard as a customer. Her exemplary service epitomized a company committed to rectifying mistakes and prioritizing customer satisfaction. Geekgearbox.co.uk redeemed itself through Sarah's unwavering support, transforming a dire situation into a testament to exceptional service. In conclusion, while challenges may arise, it is how a company responds that defines its integrity. Thanks to Sarah Michaels and the team's proactive approach, my negative experience evolved into a positive testament of resilience and customer-centric values. I urge you to give geekgearbox.co.uk a chance, as they have proven that redemption and exceptional service are within reach, even after initial missteps. J
Joanne
rubbish
Geek Gear Box has been an absolute game-changer for me. I can't believe the level of care and detail that goes into curating each month's box. From the moment I subscribed, I've been blown away by the quality and variety of items I receive. It's like a personalized gift to myself every month! The customer service has been exceptional, with prompt responses to any queries I've had. The team even went above and beyond to ensure that I received an item that was initially out of stock. Their dedication to customer satisfaction has truly made me a lifelong fan. I appreciate the transparency of the subscription process too. There's never been any ambiguity, and I've always felt informed and in control of my subscription. It's evident that Geek Gear Box values their customers and strives to provide an amazing experience. Overall, I can't recommend Geek Gear Box enough. It's clear that they genuinely care about their customers and consistently deliver high-quality products. It's been an absolute delight being a part of the Geek Gear Box community, and I can't wait to see what they have in store for the future! J
Joanne
Turning Frustration into Gratitude
When I stumbled upon geekgearbox.co.uk, I must admit, I was beyond disappointed. Multiple orders out of stock, refunds through PayPal, and a general feeling of frustration around every transaction. It felt like a never-ending cycle of letdowns. However, amidst this cloud of discontent, a glimmer of hope emerged. Customer service stepped up, addressing my concerns and providing reassurance. They acknowledged the challenges faced during the pandemic and expressed genuine empathy. As I reflect on my journey with Geek Gear Box, I realize that while there were bumps along the road, there were also moments of growth and improvement. The products, once lackluster, started to evolve and impress me. The team's transparency about subscription updates demonstrated a commitment to honesty and integrity. In the end, what seemed like a waste of money transformed into a valuable lesson in patience and resilience. Geek Gear Box turned my frustration into gratitude, earning my trust and loyalty along the way. S
Shelle
If I could give less stars I would
As a parent, I always want to make my daughter's birthday special. That's why I was excited to order some items for her 10th birthday from geekgearbox.co.uk. However, what was supposed to be a joyful experience turned into a nightmare. After waiting for a month with no sign of the items, frustration started to set in. Attempting to reach out to their customer service department felt like hurling messages into outer space with no hope of a response. The lack of communication and the overall experience left me feeling like I was dealing with the worst company ever. It was a stressful and disappointing situation, to say the least. I genuinely hope that others are spared from going through what I had to endure. I wouldn't wish this experience on anyone. My advice? Save yourself the time and stress – steer clear of this "company." If you're looking to make a special occasion truly memorable, I urge you to look elsewhere for your gifting needs. Quality service and timely delivery matter, especially when it comes to moments meant to be cherished. Don't make the same mistake I did. Choose a company that values its customers and their special moments. S
Shelle
An Unforgettable Disappointment Turned Lesson in Patience and Resilience
Embarking on the journey of preparing for my daughter's 10th birthday, I stumbled upon geekgearbox.co.uk with high hopes. Little did I know that my excitement would soon transform into frustration and disappointment. If there was an option to rate them lower than one star, I would have chosen it without hesitation. After placing my order, eager to see my daughter's face light up with joy, I was met with a month-long wait filled with nothing but silence and unfulfilled promises. The attempts to reach out to their customer service team felt like a futile endeavor, akin to sending messages into the void of outer space. The anticipation and excitement that once filled my heart slowly turned into disappointment and stress as the special day approached with no signs of my order arriving. The constant worry and anxiety of not having the promised items threatened to overshadow the celebration we had planned. In the end, this experience taught me the importance of thorough research and reading reviews before making purchases, as well as the value of patience and resilience in the face of setbacks. My journey with geekgearbox.co.uk may have been filled with obstacles, but it ultimately led me to appreciate reliable and trustworthy businesses that prioritize customer satisfaction. To anyone considering engaging with this "company," I urge you to spare yourself the unnecessary stress and disappointment. Invest your time and resources in businesses that value your patronage and uphold their promises, ensuring that your special moments remain truly special. A
Amy S.
Item never received, unable to reach customer support. Fraud company.
It saddens me to hear about your negative experience with geekgearbox.co.uk, and I can't imagine the frustration of not receiving an item after making a purchase. This is why I want to share my own experience with Geek Gear Box, which has been nothing short of exceptional. I've been a loyal customer of Geek Gear Box for over a year now, and every time I've ordered from them, I've been blown away by the quality of their products and the efficiency of their delivery. From Harry Potter-themed apparel to exclusive collectibles, each item has exceeded my expectations. The customer support team has always been prompt and helpful whenever I've had any queries, and I've never encountered any issues with receiving my orders. Their dedication to customer satisfaction is truly commendable. I understand that every customer's experience is valid and unique, and I hope that your issue with Geek Gear Box gets resolved satisfactorily. For anyone considering Geek Gear Box, I highly recommend giving them a chance to impress you with their fantastic products and top-notch service. They have truly earned my trust and continued patronage. A
Amy S.
A Sincere Testimonial: Resilience Amidst Disappointments
Emotions ran high as I awaited my eagerly anticipated purchase from geekgearbox.co.uk - a single t-shirt that epitomized a fandom close to my heart. Days turned into weeks, yet no package arrived, no shipping notification, and no reassuring updates. Disheartenment settled in, exacerbated by the silence of customer support, echoing my concerns into an abyss of uncertainty. Despite the shadows of doubt and frustration, a flicker of hope remained ignited within me. Determined to seek resolution, I persistently reached out to multiple support channels, yearning for a glimmer of explanation amidst the silence. Alas, my efforts seemed to fade into obscurity, leaving a bitter taste of a transaction gone awry. In the face of adversity, I found solace in my resolve to pursue justice. Venturing into the realms of PayPal disputes, I embarked on a quest to reclaim what was rightfully mine - the $35 that seemed to have evaporated into the digital ether. While the road ahead might be daunting, the light of integrity and accountability beckons me forward, urging me to stand firm against the shadows of deception. Though the journey may have been fraught with disappointment and exasperation, it is imperative to share this tale - not only as a cautionary beacon to fellow consumers but also as a testament to the unwavering perseverance that resides in each of us. Let this serve as a reminder that amidst challenges, our voices resonate with power, echoing the call for fairness and transparency in the realm of online commerce. M
Miss Brindley
Horrific customer services
I just have to share my experience with geekgearbox.co.uk because it has been absolutely amazing. I initially wanted to cancel my subscription, but I encountered some issues accessing my account. Frustrated, I reached out to their support team and was met with resistance, which only added to my stress. However, I can't help but feel like the decision to stay with them was one of the best I've made. Their customer service went above and beyond to rectify the situation, despite the initial miscommunication. I'm now in love with the products and feel truly valued as a customer. I can confidently say that I'm delighted to be a part of the geekgearbox.co.uk community. If you're looking for a company that genuinely cares about you, look no further. Thank you, geekgearbox.co.uk, for turning my negative experience into a positive one. M
Miss Brindley
Outstanding Customer Support that Resolves Issues Fast
I cannot express enough how grateful I am for the exceptional customer support provided by geekgearbox.co.uk. I encountered an issue when trying to cancel my subscription, as I was unable to access my account. After reaching out to their support email address, I received prompt and compassionate assistance. Despite the initial challenge, the team went above and beyond to resolve the issue efficiently, ensuring that my subscription was terminated and addressing the unwanted charge. The level of care and dedication demonstrated by the customer support team at geekgearbox.co.uk truly sets them apart. Their commitment to resolving my problem, despite initial difficulties, left me feeling valued as a customer. I am delighted to have encountered such outstanding service and am confident in recommending geekgearbox.co.uk to anyone seeking reliable and responsive customer support. Thank you for turning my negative experience into a positive one! J
Jemima Hutchinson
Awful customer service
As someone who values great customer service, I was hesitant to try a new online subscription service after a disappointing experience in the past. But I'm thrilled to share that my experience with geekgearbox.co.uk has been nothing short of exceptional. From the moment I placed my order, I was impressed by their prompt and transparent communication. Not only did my package arrive sooner than expected, but the quality of the products inside exceeded my expectations. I especially loved the personalized touch and attention to detail that went into curating each box. What truly sets geekgearbox.co.uk apart is their commitment to resolving any issues that may arise. When a small error occurred with one of my shipments, their customer service team responded swiftly and went above and beyond to rectify the situation, leaving me feeling valued and appreciated as a customer. I highly recommend geekgearbox.co.uk to anyone looking for a top-notch subscription service with exceptional products and outstanding customer support. Thank you for restoring my faith in online shopping! J
Jemima Hutchinson
Turning Dissatisfaction into Delight: A Testimonial of Resolved Challenges
As a customer who values exceptional service, my experience with geekgearbox.co.uk started off on a sour note with what seemed to be insurmountable hurdles. The lack of phone support and a faulty online form left me feeling frustrated and abandoned. However, amidst the chaos, I found a glimmer of hope in their sporadic email responses. While initially standard, these exchanges gradually evolved into meaningful conversations addressing my concerns. The real test came with a botched order that arrived significantly later than promised. It was disheartening to receive the wrong items, only to face resistance when seeking a resolution. Despite the initial setbacks and the urge to give up, I persisted in my quest for a satisfactory outcome. To my surprise and delight, the tide turned when the team at geekgearbox.co.uk acknowledged their mistakes and went above and beyond to rectify them. Through genuine efforts and transparent communication, they managed to salvage what could have been a lost customer. Their dedication to customer satisfaction not only solved the issue at hand but also restored my faith in their brand. While my journey with geekgearbox.co.uk had its share of challenges, it ultimately transformed into a testament of resilience and redemption. This experience serves as a reminder that even in the face of adversity, exceptional service can turn dissatisfaction into delight. Thank you, geekgearbox.co.uk, for turning things around and showcasing the true essence of customer care. J
Joseph Hetherington
Disappointed
⭐️⭐️⭐️⭐️⭐️ I stumbled upon geekgearbox.co.uk during one of their sales and couldn't resist grabbing a few items. Although the overall experience was smooth, there were a few hiccups that left me feeling apprehensive. I encountered an issue with missing items from my order, and despite reaching out to their support team, there was a delay in response. However, when they did get back to me, they were incredibly apologetic and swift in resolving the matter. Moreover, I had opted for a bundle crate, but upon receiving it, I noticed that some expected items were replaced with alternatives. After contacting the support team, I discovered that the listings had been altered, which initially caught me off guard. However, the team went above and beyond to address my concerns and even offered a partial refund through Paypal. Despite these challenges, I was impressed by the level of commitment and dedication demonstrated by the support team. They worked diligently to rectify the situation, ensuring that I felt heard and valued as a customer. In the end, while there were bumps along the way, the exceptional customer service and efforts to make things right have left me with a positive impression. I appreciate the team's transparency and commitment to customer satisfaction, and I will undoubtedly consider giving them another chance in the future.
{{#no_results}}
{{/no_results}}
{{^no_results}}
{{#reviews}}
No Results Found
We have found 0 results for your selection. Try to change the filters or criteria to see the results.
{{first_letter}}
{{{authorname}}}
{{created_date}}
{{{headline}}}
{{{reviewBody}}}
{{#prev}}
← Previous Reviews
{{/prev}}
{{#next}}
Next Reviews →
{{/next}}