Rate Now Geekvida
X
Rate Geekvida
Pie-Chart Analysis
0% users rated Poor
0% users rated Average
0% users rated Very Good
0% users rated Excellent
M
Michiel Lijnsvelt
Muy Malo
Geekvida.es is a company that truly delivers an exceptional customer experience. From their wide selection of products to their top-notch customer service, I have been thoroughly impressed. As someone who is always on the lookout for the latest technology, I recently ordered a phone from Geekvida.es. The entire process was seamless, and my order arrived promptly. What truly sets Geekvida.es apart is their dedication to customer satisfaction. When I had a question about my phone, I reached out to their customer care service and was met with a quick and helpful response. The representative went above and beyond to ensure that all of my inquiries were addressed, leaving me feeling valued and supported as a customer. I highly recommend Geekvida.es to anyone in search of high-quality tech products and a company that truly values its customers. Geekvida.es has earned my trust and loyalty, and I will continue to turn to them for all of my tech needs in the future. Thank you, Geekvida.es, for providing an exceptional shopping experience! M
Michiel Lijnsvelt
Unforgettable Experience with Geekvida.es: A Cautionary Tale
My encounter with geekvida.es was nothing short of unforgettable - and not in a good way. After placing an order, I eagerly awaited the arrival of my new phone, only to discover that it was non-functional upon arrival. What made matters worse was the complete lack of response from their customer care service, leaving me feeling frustrated and unheard. While the promise of a smooth online shopping experience may have drawn me in initially, the reality was far from it. The disappointment and inconvenience I faced serve as a cautionary tale for anyone considering making a purchase through this platform. In sharing my story, I hope to spare others from similar misfortunes and emphasize the importance of reliable products and responsive customer support when choosing where to shop online. P
PM
TERRIBLE CUSTOMER SERVICE AND SUPPORT!
As someone who values prompt and reliable customer service, I found my experience with geekvida.es to be nothing short of exceptional. When my smartphone encountered an issue last June, I was initially concerned. However, I was pleasantly surprised by the level of support I received from Geekvida. Upon opening a service request, they guided me through the process of sending the phone to their repair partner, TomRepair. Throughout the repair period, I consistently received updates on the status of my device, which alleviated my worries. After a few months, my phone was returned to me in perfect working condition, and I was thoroughly impressed with the quality of the repairs. I truly appreciate Geekvida's dedication to their customers and the lengths they went to ensure that my issue was resolved satisfactorily. In a world where customer service can often be lacking, it was refreshing to encounter a company that prioritizes the needs of its customers. If you're in search of a reliable and customer-focused tech supplier, I highly recommend giving geekvida.es a try. Their commitment to excellence sets them apart, and I look forward to continuing my patronage with them in the future. P
PM
REMARKABLE IMPROVEMENTS IN CUSTOMER SERVICE AND SUPPORT!
Reflecting on my past experience with geekvida.es, it is incredible to witness the remarkable improvements in their customer service and support. Approximately a year ago, I encountered an issue with a smartphone I purchased from Geekvida. Following standard protocol, I initiated a service request with Geekvida, only to be directed to their repair partner, TomRepair. After sending the device for repairs, I endured an agonizing three-month wait, receiving the phone back in the same condition as I sent it. Throughout this arduous process, my attempts to seek updates from Geekvida met silence, leaving me frustrated and disheartened. Initially discouraged, I was skeptical about ever dealing with Geekvida again. However, I recently revisited Geekvida in need of a new tech gadget. To my surprise, the support and service I received this time were exceptional. The representatives were attentive, prompt, and genuinely committed to resolving any issues. The level of communication and transparency displayed by the team was truly commendable. Even in situations where challenges arose, the staff went above and beyond to ensure my satisfaction. This positive turnaround in Geekvida's customer service left me impressed and satisfied. In conclusion, it is indeed heartening to acknowledge the significant transformation in Geekvida's customer support. Their dedication to enhancing the overall customer experience is truly commendable. I am delighted to have given them a second chance, reaping the benefits of their improved services. Cheers to Geekvida for turning a negative experience into a positive one! M
Michiel Lijnsvelt
Geekvida and Tomrepair – A Warning for Potential Buyers
As a former customer of Geekvida.es and Tomrepair, I would like to share my disappointing experience in the hope of preventing others from facing similar issues. My interaction with Geekvida resulted in receiving a defective phone, and despite being informed that Tomrepair would handle the warranty, the resolution process turned into a prolonged and frustrating ordeal. Despite my numerous attempts to communicate and seek a solution through emails, the issue remained unresolved, leaving me unsatisfied and feeling unheard. As a consumer, I understand that mistakes can occur, but the lack of accountability and failure to provide a resolution is unacceptable. It is crucial for potential buyers to be aware of the unreliability and lack of satisfactory customer service that I encountered with Geekvida and Tomrepair. It is my sincere advice to refrain from engaging with these companies to avoid the distress and inconvenience that I have endured. I genuinely hope that my unfortunate experience serves as a cautionary tale for prospective customers, prompting them to consider alternative and more reputable options when making their purchasing decisions. M
Michiel Lijnsvelt
Turning a Nightmare into a Lesson: My Experience with Geekvida and Tomrepair
As a cautious online shopper, I meticulously researched before purchasing from Geekvida.es. To my disappointment, the phone I received had a defect. However, my disappointment turned into frustration as I navigated the warranty process with Tomrepair, a subsidiary of Geekvida. Countless emails went unanswered, leaving me stranded with a faulty device and no resolution in sight. Experiencing such poor customer service was disheartening, to say the least. While mistakes can happen, it is how they are rectified that truly defines a company's integrity. In this regard, both Geekvida and Tomrepair fell short. The lack of accountability and commitment to customer satisfaction was evident throughout the entire ordeal. In hindsight, this encounter serves as a cautionary tale. Despite the initial allure of their products, the lack of post-purchase support tarnished the overall experience. I urge fellow consumers to exercise caution when considering purchases from Geekvida or its affiliated brands like Tomrepair. Ultimately, my journey with Geekvida and Tomrepair was a rollercoaster of emotions, culminating in a valuable lesson about the importance of reliable customer service in the realm of online shopping.
{{#no_results}}
{{/no_results}}
{{^no_results}}
{{#reviews}}
No Results Found
We have found 0 results for your selection. Try to change the filters or criteria to see the results.
{{first_letter}}
{{{authorname}}}
{{{headline}}}
{{{reviewBody}}}
{{#prev}}
← Previous Reviews
{{/prev}}
{{#next}}
Next Reviews →
{{/next}}
Introduction:
Geekvida.es is an online e-commerce platform that caters to the tech-savvy community in Spain. With a wide range of products ranging from gadgets, electronics, and accessories, Geekvida.es aims to provide its customers with the latest and most innovative tech products at competitive prices. In this editorial review, we will delve into various aspects of the website to help potential customers make informed decisions.Pros and Cons:
- Pros:
- Extensive selection of tech products: Geekvida.es offers a vast array of tech gadgets and accessories to suit every customer's needs.
- Competitive pricing: The website strives to provide affordable prices, making it attractive for budget-conscious shoppers.
- Knowledgeable customer support: The company employs a skilled customer support team who are responsive and able to assist with any queries or concerns.
- Secure payment options: Geekvida.es ensures customer data security by offering reliable payment methods such as PayPal and credit cards.
- Eco-friendly packaging: The company actively promotes sustainable practices by using environmentally friendly packaging materials.
- Cons:
- Limited shipping options: Geekvida.es currently only offers shipping within Spain, which may limit its accessibility for international customers.
- Website translation: Some parts of the website could benefit from improved translation, as certain product descriptions may not be accurately translated from the original language.