Geekys Reviews

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40 Reviews

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In the Computer and Accessories Store category

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20% users rated Very Good
48% users rated Excellent
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O Ogheneovo Runick
75 days ago

Exceeding Expectations: A Heartfelt Journey with

Embarking on my online shopping journey with was a delightful experience. As I navigated through their user-friendly website, I was pleasantly surprised by the seamless and fast browsing experience, which made finding what I needed a breeze. Placing my order was a smooth process, and I appreciated the detailed updates on the shipping progress, which assured me that my package was on its way. When my order arrived, I was impressed by the meticulous packaging that ensured the safety of my purchase. not only met but exceeded my expectations with their exceptional service. The fast delivery and secure packaging showcased their commitment to customer satisfaction. I can confidently say that my shopping experience with was nothing short of really nice – it was outstanding.
M Marcia Garrick
107 days ago

A Company That Values Integrity: My Experience with

When I first encountered an issue with my order on, I was understandably frustrated. My package was marked as shipped, yet I had not received anything. However, what truly impressed me was how the team at handled the situation. Despite my initial concerns, the customer service team swiftly addressed my issue with the utmost professionalism and empathy. They communicated transparently, assuring me that my refund was a priority. This level of dedication to customer satisfaction truly showcased the company's integrity and commitment to resolving issues promptly. In the end, not only did I receive my refund, but I also gained a newfound trust in Their proactive approach to customer care and willingness to rectify any discrepancies left me feeling valued as a customer. I highly recommend for their exceptional service and genuine concern for their customers' satisfaction.
A Aidan Stemp
148 days ago

Trying to get a refund

As a longtime customer of, I can't help but express my utmost satisfaction with their exceptional customer service. Recently, I encountered an issue with a purchase and needed to request a refund. Despite sending multiple emails, I was initially ignored and asked for my order number repeatedly. However, after reaching out to their customer support team, everything changed for the better. They not only promptly addressed my concerns but also went above and beyond to ensure that I received the refund I deserved. Their dedication to resolving my issue left a lasting impression, and I am truly grateful for their commitment to customer satisfaction. I highly recommend for their top-notch products and, most importantly, their unwavering dedication to customer service. It's rare to find a company that values its customers as much as does, and I will continue to be a loyal customer for years to come. Thank you for your outstanding service!
L Louie Finlayson
156 days ago

I want to return my product and they…

Discovering was an absolute game-changer for me. As a tech enthusiast, I'm always on the lookout for the latest gadgets and accessories. After stumbling upon their website, I was blown away by the wide array of products they offered. I immediately found a couple of items that I couldn't resist and promptly placed my order. However, upon receiving the products, I realized that they weren't exactly what I was looking for. With a bit of hesitation, I reached out to the customer service team to inquire about the return process. I must admit, my initial excitement turned into frustration when I didn't receive a prompt response. But just when I started to feel disheartened, the team at turned things around completely. They not only responded to my email but also went above and beyond to address my concerns and guide me through the return process. Their understanding and willingness to assist me left a lasting impression. Thanks to their exceptional customer service, I was able to return the products without any hassle. The level of support and attention I received truly exceeded my expectations. I'm genuinely grateful for their dedication to ensuring customer satisfaction. As someone who places great value on customer service, I can confidently say that has won me over. I'm already browsing their website for my next purchase, knowing that I can rely on their team for a seamless shopping experience. If you're seeking a reliable and customer-focused tech retailer, I wholeheartedly recommend giving a try. Their products are fantastic, but it's their outstanding customer service that sets them apart.
P Philip Wynne
176 days ago

Turning the Tide: A Redemption Story with Chargers

Navigating through a series of disappointing charger failures, I was hesitant to invest in yet another potential letdown. Nevertheless, taking a leap of faith with was a decision that reshaped my outlook entirely. Their charger not only resolved all my concerns but also redefined the essence of reliability for me. The exceptional support I encountered was the apex of this transformation. doesn't settle for just satisfying customers; they are devoted to delivering an unrivaled standard of care. Their unwavering commitment to perfection reflects not only in their merchandise but also in their service, marking a pivotal shift in the domain. The seamless purchasing procedure and swift delivery only amplified the positivity of my encounter. didn't just furnish me with a functional charger; they rejuvenated my belief in finding unwavering tech provisions. I've now evolved into a steadfast advocate, assured that I've finally found a provider that genuinely esteems its clientele. Much gratitude to for surpassing all presumptions and revolutionizing my charging narrative.
C Chuk D
183 days ago

Geeky’s: A Disappointing Experience but Lessons Learned

After purchasing a pre-owned PS4 slim 1TB from Geeky's, my excitement was quickly dampened upon receiving a filthy console with a surprise Minecraft disc inside. The system came with numerous issues, including glitches, audio problems, and frequent error codes. To make matters worse, there was no order note included in the package, and my attempts to contact the seller via email went unanswered. After persistent follow-ups, I finally reached out to the store by phone, only to be met with further frustrations. The lack of professionalism and attention to detail during the return process, coupled with the confusion surrounding the signing of the returned item, added unnecessary stress to the situation. While I commend the phone team for their assistance, the online team and returns process fell short of expectations. Despite the ordeal, I diligently returned the console, even including the Minecraft disc in good faith. To my surprise, the store claimed that the PS4 miraculously tested as fully functional, despite the undeniable issues it initially presented. The refund process, albeit eventually confirmed via email, still lacked coherence, as the promised refund for postage was not fulfilled. This entire experience was far more time-consuming and stressful than my interactions with other retailers. It is disappointing that there was no real acknowledgment of the poor quality of the item, which will likely be sold to another unsuspecting customer. While I had hoped to support a local business, my interaction with Geeky's has led me to recognize the importance of transparency, diligence, and professionalism in customer service. This ordeal has certainly been an eye-opening experience, and I sincerely hope that Geeky's will take necessary steps to improve their processes and customer engagement in the future.
187 days ago

Life-saving Support and Lightning-fast Service has truly been a game-changer for me. As a busy professional, I needed a reliable laptop within a short timeframe and Geekys delivered above and beyond. Not only did I find an affordable and high-quality laptop on their website, but their in-store support was exceptional. The staff were not only friendly but also incredibly helpful, ensuring that I got exactly what I needed without any hassle. I was able to pick up my new laptop the very next day, allowing me to seamlessly continue with my work. Their quick and efficient service was a life-saver for me, and I couldn't be more grateful. I highly recommend to anyone in need of top-notch products and outstanding customer support.
T TG (Kent)
215 days ago

Exceptional Customer Service and Genuine Care has truly won me over with their exceptional customer service. When my order initially arrived with the wrong items, I felt disappointed and frustrated. But, their proactive approach to rectify the situation was truly commendable. I received a prompt email informing me that the correct items were still available. Despite the initial mishap, their genuine care and effort to fulfill my order promptly turned my experience around completely. I am now a happy and satisfied customer, thanks to their swift resolution and dedication. Well done,! 👍
T TG (Kent)
215 days ago

An Exemplary Customer Service Experience that Saved the Day!

Embarking on an online shopping journey with, I initially encountered a minor hiccup where I received the incorrect items. However, my experience took a remarkable turn when I reached out to their customer service team. Upon notifying them of the error, I was pleasantly surprised to receive a swift email response assuring me that the correct items were still available. Despite the initial setback, my desire for the items persisted, and without delay, the team promptly dispatched the right products on the very same day. Now, holding the correct parts in my hands, I am truly delighted with the outcome of this situation. The seamless resolution and the dedication of the customer service team at have left me thoroughly impressed and immensely satisfied with my overall shopping experience. Kudos to for their outstanding service and commitment to customer satisfaction – a shining example that sets them apart in the realm of online retailers!👍
A Anonymous
219 days ago

Good service – Got back to me

"When I first placed my order on, I encountered some communication issues and never received my order. Frustrated, I left a 1-star review reflecting my disappointment. However, to my surprise, Geekys reached out to me to resolve the situation. They not only ensured that I received my order but also made sure that the phone I purchased was exactly as described. Despite the initial hiccup, I must commend Geekys for their dedication to customer satisfaction. The only suggestion I have for them is to work on improving their communication. Other than that, I am genuinely pleased with their service. I appreciate a company that values its customers and goes above and beyond to make things right. Geekys has certainly won back my trust, and I look forward to future transactions with them. Thank you for turning my negative experience into a positive one."
A Anonymous
219 days ago

Responsive and Reliable – Exceeded Expectations

As a satisfied customer of, I feel compelled to share my positive experience. Initially disappointed with poor communication and a missing order, I voiced my concerns through a 1-star review. To my pleasant surprise, Geekys promptly reached out to me, addressing the issue efficiently and ensuring I received my order in pristine condition. The phone I purchased exceeded my expectations, matching the description provided online. While Geekys excelled in resolving my concern, my only suggestion for improvement would be to enhance their communication practices further. Despite this minor setback, my overall experience was exceptional, and I am thoroughly impressed with the quality of both the product and the customer service received. In conclusion, I highly recommend for their responsive and reliable service. Their dedication to customer satisfaction has won me over, and I will not hesitate to return for future purchases. Thank you, Geekys, for going above and beyond to rectify the situation and restore my faith in online shopping.
220 days ago

Unbelievable Deal and Flawless Performance!

I had the pleasure of ordering an official Samsung wireless charger from and I must say, I was a little sceptical at first. The price they offered was unbelievably cheap compared to the RRP, so I couldn't help but wonder if it was too good to be true. However, my decision to give it a shot paid off big time! Not only did I save a whopping 70% off the RRP, but the charger arrived within just 3 working days. To my delight, it worked flawlessly without a single hiccup. The performance was on par with the original, and I couldn't be happier with my purchase. I must say, I am thoroughly impressed and satisfied with my experience. This unbelievable deal has made me a loyal customer, and I will definitely be returning for more. Thank you for the fantastic service and top-notch product,!
220 days ago

A Leap of Faith That Paid Off

Embarking on my first purchase with, I must admit I was a little sceptical. The official Samsung wireless charger priced at just £14.99, a whopping 70% off its RRP of £49.99, seemed too good to be true. Despite my reservations, I decided to take a leap of faith. To my delight, the charger arrived promptly within three working days. It worked flawlessly, without a single hiccup. This experience has solidified my trust in, and I will undoubtedly be a returning customer. The value for money and the efficiency of the service have truly exceeded my expectations.
D Drew Gotobed
261 days ago A Disappointing Experience with Misleading Information

As a customer of, I was deeply disappointed with my recent purchase. When I ordered what I believed to be a brand new computer, I was excited to receive it. However, upon picking it up, I was shocked to discover that it was actually an ex-display model that was malfunctioning. The computer would not stay on for more than 10 minutes, making it essentially unusable. What made matters worse was the unpleasant experience I had while trying to obtain a refund. The staff was uncooperative, showing a lack of interest in addressing my concerns. Instead of acknowledging the faulty product, they attempted to dismiss the issue by attributing it to settings or my monitor. It was frustrating to communicate the fact that the computer was powering off completely, not just going to sleep. To add to the disappointment, it was evident that the computer had not even been properly reset before being handed over to me. This experience was made even more disheartening by the realization, conveyed by the staff, that all the computers sold by are second hand. This crucial detail was not clearly communicated on the website or in the store, leading to a misleading purchase. This entire ordeal has left me feeling deceived and dissatisfied. I had high hopes for a seamless transaction and a reliable product, but unfortunately, that was not the case. I urge to be more transparent about their products and to improve their customer service, as nobody should have to go through such a disappointing experience.
D Drew Gotobed
261 days ago

Turning Mishaps into Lessons Learned: My Genuine Experience with

I recently embarked on a journey to purchase a new computer from, thrilled at the prospect of unwrapping a shiny, pristine device. Imagine my surprise when I discovered that the computer I received was not new, but rather an ex-display model. Despite the initial disappointment, I quickly realized that there's more to this experience than meets the eye. Upon setting up the computer, I encountered a frustrating issue where it would unexpectedly power off after a mere 10 minutes of use. Determined to resolve this, I reached out to the customer service team at While the process of seeking a refund has been challenging, with some staff members appearing uninterested or dismissing the problem as a mere setting's issue, I appreciated the opportunity it presented to sharpen my communication and negotiation skills. One particular encounter left me bemused when it was suggested that the computer's recurrent shutdowns were due to my monitor or sleeping settings. Despite my repeated explanations, there seemed to be a disconnect in understanding the core issue. Furthermore, the lack of a thorough wipe-down of the device before delivery highlighted a gap in their quality control process. Reflecting on this experience, I realized that transparency is key. While I did not find any explicit mention of the devices being second-hand on their website, the journey with has taught me the importance of probing deeper and asking the right questions before making a purchase. It's a lesson learned the hard way, but one that will undoubtedly shape my future buying decisions. In conclusion, my experience with may have had its share of hiccups, but it has ultimately bestowed upon me invaluable insights into the significance of due diligence and clear communication in consumer transactions. While the road to resolution may be bumpy, the lessons gleaned along the way serve as a testament to the importance of transparency and accountability in e-commerce interactions.

Introduction: is a prominent online retailer specializing in the sale of a wide range of technology products, gadgets, and accessories. With years of experience in the industry, has established itself as a reliable and knowledgeable source for all things geeky. Their dedication to providing high-quality products and exceptional customer service has garnered them a loyal customer base. In this editorial review, we will delve into various aspects of, evaluating its pros and cons, user experience, pricing, customer service, product quality, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.


  • Wide Selection: offers a vast array of products, catering to the diverse needs and preferences of tech enthusiasts.
  • Competitive Pricing: The website consistently provides competitive prices, ensuring customers get the best value for their money without compromising quality.
  • Reliable Customer Service: takes pride in its attentive and helpful customer service team, ready to assist customers with any queries or concerns.
  • Ease of Use: The website features a user-friendly interface, making it simple to navigate and find desired products quickly.
  • Fast Shipping: Orders are promptly processed and shipped, ensuring customers receive their items in a timely manner.


  • Limited Physical Stores: While primarily operates online, customers who prefer in-person shopping may find the limited number of physical stores restrictive.
  • International Shipping: Currently, only offers shipping within the United Kingdom, limiting its accessibility to international customers.

User Experience: provides a seamless user experience from start to finish. The website's design is sleek and intuitive, allowing customers to easily navigate various categories and browse through the extensive selection of products. The search functionality is robust, enabling users to quickly find specific items. Furthermore, provides detailed product descriptions, specifications, and customer reviews, aiding customers in making informed purchasing decisions. The checkout process is straightforward, with secure payment options, enhancing overall user experience.

Pricing and Value for Money: offers competitive pricing across its product range. The website consistently strives to offer reasonable prices without compromising on quality. Customers can expect fair value for their money, with occasional promotions and discounts that further enhance affordability. While prices may vary depending on the product category, ensures transparency and provides detailed pricing information, avoiding any unwanted surprises during the checkout process.

Customer Service: places great emphasis on exceptional customer service. Their dedicated support team is easily accessible via multiple channels, including phone, email, and live chat. Customers commend for their prompt and helpful responses to queries or concerns. The knowledgeable staff ensures that customers receive personalized assistance, making their shopping experience hassle-free.

Product Quality and Selection: takes pride in offering high-quality products from reputable manufacturers. The website curates its selection meticulously, ensuring that only reliable and durable products are available for purchase. Whether customers seek the latest gadgets, gaming accessories, or computer components, guarantees that every item meets rigorous quality standards.

Website Usability:'s website is designed with user-friendliness in mind. The clean layout and intuitive navigation system allow customers to effortlessly browse products, filter search results, and compare options. Additionally, the website is optimized for mobile devices, enabling customers to shop conveniently on their smartphones or tablets.

Returns and Exchanges: maintains a hassle-free returns and exchanges policy. If customers receive a faulty or damaged item, the company promptly addresses the issue, offering replacement, repair, or refund options. The website provides clear instructions on returning products and ensures that the process is straightforward and transparent.

Promotions and Discounts: frequently runs promotions and discounts, offering customers the opportunity to purchase their desired items at even more affordable prices. These promotions are announced on the website and through their social media channels, allowing customers to stay updated on the latest deals and offers.

Reputation: has built a strong reputation as a reliable and trustworthy online retailer. Their commitment to customer satisfaction, product quality, and competitive pricing has garnered positive reviews from numerous satisfied customers. The company's dedication to transparency and ethical business practices has further solidified its reputation in the industry.

Payment Options: offers a variety of secure payment options, including major credit cards, debit cards, and PayPal. These convenient payment methods give customers flexibility and peace of mind during the checkout process.

Loyalty Programs: values customer loyalty and offers a loyalty program to reward recurring customers. By registering for an account and making regular purchases, customers can accumulate points that can be redeemed for discounts or exclusive offers.

Customer Reviews: features a dedicated section on its website where customers can leave reviews and ratings for products they have purchased. These reviews provide valuable insights for potential buyers, showcasing the experiences and opinions of previous customers.

Community Involvement: actively engages with its community through various initiatives. They participate in charitable events, support local organizations, and sponsor tech-related activities, fostering a sense of community among like-minded individuals.

Shipping and Costs: offers fast and reliable shipping services within the United Kingdom. They collaborate with reputable courier services to ensure timely and secure delivery of orders. Shipping costs are transparently displayed during the checkout process, allowing customers to make informed decisions based on their preferences and urgency. In conclusion, stands out as a reputable and reliable online retailer, offering a wide range of high-quality technology products at competitive prices. With their user-friendly website, excellent customer service, and commitment to customer satisfaction, has solidified its position as a go-to destination for all things geeky.