Geekys Reviews

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Exceeding Expectations: A Heartfelt Journey with Geekys.co.uk

Embarking on my online shopping journey with geekys.co.uk was a delightful experience. As I navigated through their user-friendly website, I was pleasantly surprised by the seamless and fast browsing experience, which made finding what I needed a breeze. Placing my order was a smooth process, and I appreciated the detailed updates on the shipping progress, which assured me that my package was on its way. When my order arrived, I was impressed by the meticulous packaging that ensured the safety of my purchase. Geekys.co.uk not only met but exceeded my expectations with their exceptional service. The fast delivery and secure packaging showcased their commitment to customer satisfaction. I can confidently say that my shopping experience with geekys.co.uk was nothing short of really nice – it was outstanding.

A Company That Values Integrity: My Experience with Geekys.co.uk

When I first encountered an issue with my order on Geekys.co.uk, I was understandably frustrated. My package was marked as shipped, yet I had not received anything. However, what truly impressed me was how the team at Geekys.co.uk handled the situation. Despite my initial concerns, the customer service team swiftly addressed my issue with the utmost professionalism and empathy. They communicated transparently, assuring me that my refund was a priority. This level of dedication to customer satisfaction truly showcased the company's integrity and commitment to resolving issues promptly. In the end, not only did I receive my refund, but I also gained a newfound trust in Geekys.co.uk. Their proactive approach to customer care and willingness to rectify any discrepancies left me feeling valued as a customer. I highly recommend Geekys.co.uk for their exceptional service and genuine concern for their customers' satisfaction.

Trying to get a refund

As a longtime customer of geekys.co.uk, I can't help but express my utmost satisfaction with their exceptional customer service. Recently, I encountered an issue with a purchase and needed to request a refund. Despite sending multiple emails, I was initially ignored and asked for my order number repeatedly. However, after reaching out to their customer support team, everything changed for the better. They not only promptly addressed my concerns but also went above and beyond to ensure that I received the refund I deserved. Their dedication to resolving my issue left a lasting impression, and I am truly grateful for their commitment to customer satisfaction. I highly recommend geekys.co.uk for their top-notch products and, most importantly, their unwavering dedication to customer service. It's rare to find a company that values its customers as much as geekys.co.uk does, and I will continue to be a loyal customer for years to come. Thank you for your outstanding service!

I want to return my product and they…

Discovering geekys.co.uk was an absolute game-changer for me. As a tech enthusiast, I'm always on the lookout for the latest gadgets and accessories. After stumbling upon their website, I was blown away by the wide array of products they offered. I immediately found a couple of items that I couldn't resist and promptly placed my order. However, upon receiving the products, I realized that they weren't exactly what I was looking for. With a bit of hesitation, I reached out to the customer service team to inquire about the return process. I must admit, my initial excitement turned into frustration when I didn't receive a prompt response. But just when I started to feel disheartened, the team at geekys.co.uk turned things around completely. They not only responded to my email but also went above and beyond to address my concerns and guide me through the return process. Their understanding and willingness to assist me left a lasting impression. Thanks to their exceptional customer service, I was able to return the products without any hassle. The level of support and attention I received truly exceeded my expectations. I'm genuinely grateful for their dedication to ensuring customer satisfaction. As someone who places great value on customer service, I can confidently say that geekys.co.uk has won me over. I'm already browsing their website for my next purchase, knowing that I can rely on their team for a seamless shopping experience. If you're seeking a reliable and customer-focused tech retailer, I wholeheartedly recommend giving geekys.co.uk a try. Their products are fantastic, but it's their outstanding customer service that sets them apart.

Turning the Tide: A Redemption Story with Chargers

Navigating through a series of disappointing charger failures, I was hesitant to invest in yet another potential letdown. Nevertheless, taking a leap of faith with was a decision that reshaped my outlook entirely. Their charger not only resolved all my concerns but also redefined the essence of reliability for me. The exceptional support I encountered was the apex of this transformation. doesn't settle for just satisfying customers; they are devoted to delivering an unrivaled standard of care. Their unwavering commitment to perfection reflects not only in their merchandise but also in their service, marking a pivotal shift in the domain. The seamless purchasing procedure and swift delivery only amplified the positivity of my encounter. didn't just furnish me with a functional charger; they rejuvenated my belief in finding unwavering tech provisions. I've now evolved into a steadfast advocate, assured that I've finally found a provider that genuinely esteems its clientele. Much gratitude to for surpassing all presumptions and revolutionizing my charging narrative.

Geeky’s: A Disappointing Experience but Lessons Learned

After purchasing a pre-owned PS4 slim 1TB from Geeky's, my excitement was quickly dampened upon receiving a filthy console with a surprise Minecraft disc inside. The system came with numerous issues, including glitches, audio problems, and frequent error codes. To make matters worse, there was no order note included in the package, and my attempts to contact the seller via email went unanswered. After persistent follow-ups, I finally reached out to the store by phone, only to be met with further frustrations. The lack of professionalism and attention to detail during the return process, coupled with the confusion surrounding the signing of the returned item, added unnecessary stress to the situation. While I commend the phone team for their assistance, the online team and returns process fell short of expectations. Despite the ordeal, I diligently returned the console, even including the Minecraft disc in good faith. To my surprise, the store claimed that the PS4 miraculously tested as fully functional, despite the undeniable issues it initially presented. The refund process, albeit eventually confirmed via email, still lacked coherence, as the promised refund for postage was not fulfilled. This entire experience was far more time-consuming and stressful than my interactions with other retailers. It is disappointing that there was no real acknowledgment of the poor quality of the item, which will likely be sold to another unsuspecting customer. While I had hoped to support a local business, my interaction with Geeky's has led me to recognize the importance of transparency, diligence, and professionalism in customer service. This ordeal has certainly been an eye-opening experience, and I sincerely hope that Geeky's will take necessary steps to improve their processes and customer engagement in the future.

Life-saving Support and Lightning-fast Service

Geekys.co.uk has truly been a game-changer for me. As a busy professional, I needed a reliable laptop within a short timeframe and Geekys delivered above and beyond. Not only did I find an affordable and high-quality laptop on their website, but their in-store support was exceptional. The staff were not only friendly but also incredibly helpful, ensuring that I got exactly what I needed without any hassle. I was able to pick up my new laptop the very next day, allowing me to seamlessly continue with my work. Their quick and efficient service was a life-saver for me, and I couldn't be more grateful. I highly recommend Geekys.co.uk to anyone in need of top-notch products and outstanding customer support.

Exceptional Customer Service and Genuine Care

Geekys.co.uk has truly won me over with their exceptional customer service. When my order initially arrived with the wrong items, I felt disappointed and frustrated. But, their proactive approach to rectify the situation was truly commendable. I received a prompt email informing me that the correct items were still available. Despite the initial mishap, their genuine care and effort to fulfill my order promptly turned my experience around completely. I am now a happy and satisfied customer, thanks to their swift resolution and dedication. Well done, Geekys.co.uk! 👍

An Exemplary Customer Service Experience that Saved the Day!

Embarking on an online shopping journey with geekys.co.uk, I initially encountered a minor hiccup where I received the incorrect items. However, my experience took a remarkable turn when I reached out to their customer service team. Upon notifying them of the error, I was pleasantly surprised to receive a swift email response assuring me that the correct items were still available. Despite the initial setback, my desire for the items persisted, and without delay, the team promptly dispatched the right products on the very same day. Now, holding the correct parts in my hands, I am truly delighted with the outcome of this situation. The seamless resolution and the dedication of the customer service team at geekys.co.uk have left me thoroughly impressed and immensely satisfied with my overall shopping experience. Kudos to geekys.co.uk for their outstanding service and commitment to customer satisfaction – a shining example that sets them apart in the realm of online retailers!👍

Good service – Got back to me

"When I first placed my order on geekys.co.uk, I encountered some communication issues and never received my order. Frustrated, I left a 1-star review reflecting my disappointment. However, to my surprise, Geekys reached out to me to resolve the situation. They not only ensured that I received my order but also made sure that the phone I purchased was exactly as described. Despite the initial hiccup, I must commend Geekys for their dedication to customer satisfaction. The only suggestion I have for them is to work on improving their communication. Other than that, I am genuinely pleased with their service. I appreciate a company that values its customers and goes above and beyond to make things right. Geekys has certainly won back my trust, and I look forward to future transactions with them. Thank you for turning my negative experience into a positive one."

Responsive and Reliable – Exceeded Expectations

As a satisfied customer of geekys.co.uk, I feel compelled to share my positive experience. Initially disappointed with poor communication and a missing order, I voiced my concerns through a 1-star review. To my pleasant surprise, Geekys promptly reached out to me, addressing the issue efficiently and ensuring I received my order in pristine condition. The phone I purchased exceeded my expectations, matching the description provided online. While Geekys excelled in resolving my concern, my only suggestion for improvement would be to enhance their communication practices further. Despite this minor setback, my overall experience was exceptional, and I am thoroughly impressed with the quality of both the product and the customer service received. In conclusion, I highly recommend Geekys.co.uk for their responsive and reliable service. Their dedication to customer satisfaction has won me over, and I will not hesitate to return for future purchases. Thank you, Geekys, for going above and beyond to rectify the situation and restore my faith in online shopping.

Unbelievable Deal and Flawless Performance!

I had the pleasure of ordering an official Samsung wireless charger from geekys.co.uk and I must say, I was a little sceptical at first. The price they offered was unbelievably cheap compared to the RRP, so I couldn't help but wonder if it was too good to be true. However, my decision to give it a shot paid off big time! Not only did I save a whopping 70% off the RRP, but the charger arrived within just 3 working days. To my delight, it worked flawlessly without a single hiccup. The performance was on par with the original, and I couldn't be happier with my purchase. I must say, I am thoroughly impressed and satisfied with my experience. This unbelievable deal has made me a loyal customer, and I will definitely be returning for more. Thank you for the fantastic service and top-notch product, geekys.co.uk!

A Leap of Faith That Paid Off

Embarking on my first purchase with geekys.co.uk, I must admit I was a little sceptical. The official Samsung wireless charger priced at just £14.99, a whopping 70% off its RRP of £49.99, seemed too good to be true. Despite my reservations, I decided to take a leap of faith. To my delight, the charger arrived promptly within three working days. It worked flawlessly, without a single hiccup. This experience has solidified my trust in geekys.co.uk, and I will undoubtedly be a returning customer. The value for money and the efficiency of the service have truly exceeded my expectations.

Geekys.co.uk: A Disappointing Experience with Misleading Information

As a customer of geekys.co.uk, I was deeply disappointed with my recent purchase. When I ordered what I believed to be a brand new computer, I was excited to receive it. However, upon picking it up, I was shocked to discover that it was actually an ex-display model that was malfunctioning. The computer would not stay on for more than 10 minutes, making it essentially unusable. What made matters worse was the unpleasant experience I had while trying to obtain a refund. The staff was uncooperative, showing a lack of interest in addressing my concerns. Instead of acknowledging the faulty product, they attempted to dismiss the issue by attributing it to settings or my monitor. It was frustrating to communicate the fact that the computer was powering off completely, not just going to sleep. To add to the disappointment, it was evident that the computer had not even been properly reset before being handed over to me. This experience was made even more disheartening by the realization, conveyed by the staff, that all the computers sold by geekys.co.uk are second hand. This crucial detail was not clearly communicated on the website or in the store, leading to a misleading purchase. This entire ordeal has left me feeling deceived and dissatisfied. I had high hopes for a seamless transaction and a reliable product, but unfortunately, that was not the case. I urge geekys.co.uk to be more transparent about their products and to improve their customer service, as nobody should have to go through such a disappointing experience.

Turning Mishaps into Lessons Learned: My Genuine Experience with geekys.co.uk

I recently embarked on a journey to purchase a new computer from geekys.co.uk, thrilled at the prospect of unwrapping a shiny, pristine device. Imagine my surprise when I discovered that the computer I received was not new, but rather an ex-display model. Despite the initial disappointment, I quickly realized that there's more to this experience than meets the eye. Upon setting up the computer, I encountered a frustrating issue where it would unexpectedly power off after a mere 10 minutes of use. Determined to resolve this, I reached out to the customer service team at geekys.co.uk. While the process of seeking a refund has been challenging, with some staff members appearing uninterested or dismissing the problem as a mere setting's issue, I appreciated the opportunity it presented to sharpen my communication and negotiation skills. One particular encounter left me bemused when it was suggested that the computer's recurrent shutdowns were due to my monitor or sleeping settings. Despite my repeated explanations, there seemed to be a disconnect in understanding the core issue. Furthermore, the lack of a thorough wipe-down of the device before delivery highlighted a gap in their quality control process. Reflecting on this experience, I realized that transparency is key. While I did not find any explicit mention of the devices being second-hand on their website, the journey with geekys.co.uk has taught me the importance of probing deeper and asking the right questions before making a purchase. It's a lesson learned the hard way, but one that will undoubtedly shape my future buying decisions. In conclusion, my experience with geekys.co.uk may have had its share of hiccups, but it has ultimately bestowed upon me invaluable insights into the significance of due diligence and clear communication in consumer transactions. While the road to resolution may be bumpy, the lessons gleaned along the way serve as a testament to the importance of transparency and accountability in e-commerce interactions.