Geepas Reviews

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40 Reviews

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In the Appliance Store category

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3% users rated Poor
8% users rated Average
15% users rated Very Good
50% users rated Excellent
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51 days ago

Exemplary Customer Service That Goes Above and Beyond Expectations

When I think of exceptional customer service, Geepas UK undoubtedly comes to mind. Recently, I had placed an order through Amazon that unfortunately arrived late. Feeling a bit frustrated, I decided to reach out to Geepas UK's customer service team. To my surprise and delight, they not only responded promptly but also took it upon themselves to chase up the order for me. Their efficiency and dedication in resolving the issue left a lasting impression on me. The level of care and attention they provided truly exceeded my expectations. I am immensely grateful for the assistance I received and would wholeheartedly recommend Geepas UK to anyone seeking a reliable and customer-centric company. Thank you, Geepas UK, for your outstanding service!
S Sara
52 days ago

Above and Beyond: Unforgettable Customer Service Experience at

Allow me to share my remarkable journey with, where exceptional customer service truly shines. In need of replacement blades for my food processor, I reached out to their support team. The advisor I connected with not only assisted me promptly but also went the extra mile by personally placing the order for me. Despite a slight delay in receiving the replacement blades – attributed to my initial purchase not being from a traditional store – the dedicated efforts of the team ensured that my needs were met. The product eventually arrived, and I was delighted with the quality and precision of the new blades. This experience not only resolved my immediate issue but also left a lasting impression of's commitment to customer satisfaction. Their support team's proactive approach and willingness to assist customers, regardless of the circumstance, truly sets them apart. I am grateful for the personalized care and attention I received, making me a loyal advocate of
H harry jones
52 days ago

A Heartfelt Thank You to Geepas for Exceptional Service!

Sharing my experience with Geepas, I recently purchased their 2 in 1 Mixer/Blender through Ebay and encountered a slight hiccup with the warranty process. However, when I reached out to Geepas for assistance, they went above and beyond, handling the entire procedure swiftly and efficiently. To my delight, the warranty was approved on the same day! The product itself is a marvel of engineering, performing exactly as advertised. I am truly grateful to Geepas for their outstanding customer service and dedication to resolving my issue without any hassle. This level of care and support is truly commendable and sets them apart in the industry. Thank you, Geepas, for not only delivering a top-notch product but also for your unparalleled service that exceeded my expectations. I am a satisfied customer and will continue to trust and recommend your brand wholeheartedly. Sincerely,Harry
S Shakila Jannah
53 days ago Goes Above and Beyond

As a loyal customer of, I have experienced nothing but excellence in their service. Recently, I encountered an issue with a pot I had ordered. However, the exceptional team at Geepas immediately stepped in and provided me with a hassle-free replacement. Their prompt and efficient handling of the situation has only strengthened my trust and confidence in their brand. Thank you, Geepas, for consistently going above and beyond to ensure customer satisfaction. I highly recommend to anyone seeking top-notch service and quality products.
A Agbomeji Oloruntosin
53 days ago

Gratitude Overflowing: A Discount That Truly Delivers

In a world where customer service can often fall short, my experience with has been nothing short of exceptional. After encountering a delayed delivery with my previous order, I was pleasantly surprised to receive a 10% discount on my next purchase as a gesture of goodwill. The ease of redeeming the discount code during checkout further solidified my loyalty to this brand. Not only did acknowledge their mistake, but they also took proactive steps to ensure my satisfaction and trust in their services. This discount wasn't just a monetary benefit; it was a testament to the company's dedication to customer satisfaction and retention. With gratitude overflowing, I eagerly await the arrival of my latest order, knowing that I am valued as a customer. Thank you,, for turning a potentially negative experience into a shining example of outstanding customer care. Your actions have not gone unnoticed, and I look forward to continuing my shopping journey with your brand.
I ian
54 days ago

Elevating Customer Care: A Sincere Experience with

Let me share my heartfelt experience with Despite initial challenges, I found their customer care exceptional and truly dedicated to resolving my concerns. After facing difficulty reaching them via email and phone calls, I persevered and was eventually connected to a representative who patiently listened to my issues. Their transparency about the returns policy, coupled with their willingness to guide me through the process, restored my faith in their services. The product, a 16" portable black remote pedestal fan, initially fell short of my expectations. However, with the support and assistance of the customer care team, I was able to address this efficiently. This journey highlighted's commitment to elevating customer satisfaction and ensuring a positive experience. I am grateful for their professionalism and the efforts they put into addressing my concerns promptly. It's reassuring to see a company that values its customers and goes above and beyond to make things right. Thank you,, for turning a challenging situation into a testament to outstanding customer care.
F Fcali Ali
54 days ago

Geepas Delivered Disappointment, Not Durability: A Cautionary Tale

Upon stumbling onto, I excitedly purchased their Wet and Dry Grinder, hoping to elevate my culinary adventures. Alas, the initial thrill dissipated upon receiving the product. Despite its alluring online appearance, the grinder exuded cheapness in person. Caution prevailed as I delicately operated the gadget, meticulously adhering to the provided instructions. However, my diligence was in vain. Merely weeks into our tenuous relationship, the grinder abruptly ceased functioning, shattering my hopes and rendering it a mere shell of promised utility. The accompanying sense of disappointment was overwhelming. What was meant to enrich my kitchen experience had transmuted into a regrettable monetary sinkhole. The lack of longevity in a product spurning minimal usage was disheartening, to say the least. Navigating the aftermath of this letdown was equally cumbersome. Accessing Geepas' customer service proved to be a herculean task, confined solely to the realms of a faceless online interface. The prospect of engaging in prolonged email exchanges to address the issue loomed ahead, a daunting chore in itself. Reflecting on this disheartening ordeal, my earnest advice resonates resolutely: steer clear of Geepas' sale items. While enticingly priced, they may harbor concealed flaws, amplifying the risk of dissatisfaction akin to my unfortunate encounter. In conclusion, the Geepas Wet and Dry Grinder showcased a notable lack of endurance and failed to deliver on its modest expectations. As I embark on the arduous journey of rectifying this misstep, cautionary tales like mine serve as poignant reminders of the perils lurking within seemingly alluring purchases.
J Jonathan Coles
54 days ago

Outstanding Aftercare Service for Faulty Toaster

I recently encountered an issue with a toaster purchased from, but I cannot praise their aftercare team enough for their exceptional service. Despite the disappointment of the faulty toaster, the prompt and professional assistance provided by the aftercare team in organizing a replacement was truly commendable. Their swift resolution of the issue reflects their dedication to customer satisfaction. Thank you for your outstanding support. My trust in Geepas has only been reinforced, and I will gladly continue to recommend your products and services.
J Jeremy Baverstock
55 days ago

Exceptional Service and Swift Delivery at

When I ordered a radiator from, I had high hopes for its performance. While the product arrived promptly, I was slightly underwhelmed by its heating capabilities. Additionally, there was a minor dent on the radiator upon arrival. Despite these setbacks, I must commend for their exceptional service and quick delivery. The ease of the ordering process and the speedy shipment truly impressed me. Although the product didn't meet my full expectations, the overall experience with was nothing short of excellent. I appreciate their efficiency and professionalism, making them a reliable choice for future purchases.
J Judith Ross
56 days ago

Geepas: A Bumpy Ride to Goodness

Embarking on a journey with Geepas initially felt promising. The swift reimbursement of the introductory discount set the stage for a positive experience. However, excitement waned as hurdles emerged. Upon receiving the item, the generic user guide left me stranded, struggling to navigate through non-intuitive menu buttons. Despite reaching out for assistance via emails, my queries echoed into silence, ultimately leading to the disappointed return of the product. If only the technical prowess matched the efficiency of the purchasing process, Geepas would have undoubtedly hit the jackpot.
C Catherine Murphy
57 days ago

A Gem of a Find: Exceptional Service and Swift Delivery!

Upon discovering, I was pleasantly surprised by the exceptional service and prompt delivery. The item I received surpassed my expectations, and the customer service team was quick to respond to my inquiries, showcasing their dedication to customer satisfaction. I am delighted with my purchase and wouldn't hesitate to buy from this company again. Thank you for a seamless shopping experience!
L Lesley Cox
57 days ago

Stylish and Effective: A Game Changer in Audio Quality

After purchasing a small TV for Christmas, I decided to enhance its audio experience by investing in two compact speakers from These dinky little speakers turned out to be a pleasant surprise, stylishly designed and remarkably effective in improving the sound quality. Despite their small size, these speakers pack a powerful punch, delivering clear and crisp audio that transformed my viewing experience. The price point was reasonable, and the value they added to my entertainment setup far exceeded my expectations. I am beyond satisfied with my purchase and highly recommend these speakers to anyone looking to elevate their audio experience without breaking the bank. Thank you,, for providing such a fantastic product that has truly made a difference in my daily entertainment indulgence!
M Myra Nicolas
57 days ago

Exceedingly Satisfying Radiator – A Reliable Purchase from B&Q

I recently purchased a radiator from through B&Q, and I am thoroughly impressed with the entire experience. The delivery was prompt, and the product arrived in impeccable condition, reflecting the company's commitment to quality. Upon installation, the radiator has proven to be a stellar performer, efficiently fulfilling its purpose without a hitch. The seamless functionality of this radiator has undoubtedly exceeded my expectations. Its impressive performance has not only added comfort to my living space but has also provided me with a sense of reliability and satisfaction that is truly invaluable. I am thoroughly pleased with my purchase, and it has certainly instilled a sense of trust in the brand, prompting me to consider future acquisitions from I wholeheartedly recommend this radiator to anyone in search of a dependable heating solution. With its top-notch quality and seamless operation, it has undoubtedly earned my trust and satisfaction. I am genuinely delighted with my purchase and would not hesitate to acquire another radiator from in the future.
M Megan Hagen
57 days ago

A Portable Gas Heater That Fell Short of Expectations, A Lesson Learned

Reflecting on my recent purchase from, I must share my experience with the portable gas heater that left me feeling disappointed. The allure of a "foldable" design was a major selling point for me, promising convenience and ease of use. However, upon receiving the product, I realized that the term "foldable" was misleading – instead of a compact and collapsible unit, I was faced with a flat-packed assembly that required tedious screwing together. To make matters worse, a crucial plastic fixing that held the regulator in place broke during setup, rendering the heater potentially unsafe and definitely unusable. Despite reaching out to customer service for assistance, while their demeanor was pleasant, I was left without a viable solution to my predicament. This frustrating experience served as a valuable lesson in researching products thoroughly before making a purchase. While the disappointment was palpable, I choose to view it as an opportunity to be more discerning in my buying decisions moving forward. A reminder that sometimes, even the most appealing promises can fall short in reality.
58 days ago

Turning Challenges into Triumphs: A Customer’s Genuine Journey with Geepas

After multiple interactions with Geepas, I felt compelled to share my experience. My initial purchase of a gas heater in October 2023 hit a snag when the item turned out to be faulty. Despite reaching out to the company with no response, I persisted. Eventually, through Trustpilot, communication was established. Although I requested no replacement, one was sent anyway. Resolute, I returned the replacement with a tracking number for assurance. The tracking confirmed delivery, yet the refund remained elusive. This journey tested my patience, but it also revealed the resilience of customer loyalty. Through it all, my trust in Geepas endures, hopeful for a resolution that aligns with their reputation for quality and service.

Introduction is a renowned online retailer that specializes in providing a wide range of consumer electronics, home appliances, kitchenware, and personal care products. With a strong presence in the United Kingdom, Geepas has earned a reputation for delivering high-quality products and exceptional customer service. In this editorial review, we will delve into various aspects of, including its pros and cons, user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

Pros: - Extensive range of consumer electronics and home appliances - Competitive prices and value for money - User-friendly website with easy navigation - Timely and hassle-free delivery - Efficient customer service Cons: - Limited selection of certain product categories - Limited information available for some products - Occasional delays in shipping during peak seasons

User Experience provides a smooth and user-friendly experience to its customers. The website is intuitively designed, making it easy to navigate through various categories and product pages. The search functionality is also efficient, enabling users to find specific products quickly. Additionally, the website's responsive design ensures a seamless browsing experience across different devices, including desktops, tablets, and smartphones.

Pricing and Value for Money offers competitive pricing for its products, providing customers with excellent value for their money. The website regularly features discounted prices and special offers, allowing shoppers to make substantial savings on their purchases. Furthermore, Geepas ensures that the quality of its products is commensurate with their pricing, ensuring that customers receive reliable and durable products.

Customer Service takes pride in its dedicated customer service team, which is committed to addressing customer queries and concerns promptly. The company offers multiple channels of communication, including phone, email, and live chat support. Customers can rely on Geepas to provide timely and efficient assistance throughout their shopping journey.

Product Quality and Selection maintains a reputation for offering products of excellent quality. The company sources its products from reputable manufacturers, ensuring that customers receive reliable and long-lasting items. While the selection of certain product categories may be limited, Geepas ensures that the available options cater to diverse consumer needs.

Website Usability

The website boasts a user-friendly interface that facilitates effortless browsing. The well-organized categories and filters make it simple for customers to narrow down their search and locate desired products. Additionally, the product pages provide detailed descriptions and specifications, allowing customers to make informed purchasing decisions.

Returns and Exchanges offers a hassle-free returns and exchanges process. If customers encounter any issues with their purchases, they can contact the customer service team within a specified timeframe to initiate the return or exchange. Geepas ensures prompt resolution and strives to provide a satisfactory solution to every customer concern.

Promotions and Discounts regularly features promotions and discounts on its products. These offers enable customers to enjoy significant savings on their purchases. Customers can find these promotions prominently displayed on the website or receive exclusive offers via email newsletters or social media channels. Geepas ensures that its customers have ample opportunities to avail of attractive deals.

Reputation has established a strong reputation in the market for its commitment to delivering quality products and exceptional service. The company has garnered positive reviews and feedback from satisfied customers, further enhancing its credibility. Geepas's consistent dedication to meeting customer expectations has contributed to its reputable status within the industry.

Payment Options offers multiple secure payment options to cater to diverse customer preferences. Customers can conveniently pay for their purchases using major credit cards, debit cards, or through secure online payment gateways such as PayPal. The website ensures that all financial transactions are safeguarded with robust security measures.

Loyalty Programs currently does not have a specific loyalty program in place. However, the company rewards its loyal customers by providing exclusive discounts, early access to promotions, and personalized offers. Customers can stay updated on these benefits by subscribing to the Geepas newsletter or following the brand on social media platforms.

Customer Reviews encourages its customers to leave reviews and ratings for the products they purchase. These reviews contribute to the overall transparency and authenticity of the website. Customers can read these reviews to gain insights into the experiences of other buyers, aiding them in making informed decisions.

Community Involvement actively engages with its community through various initiatives and sponsorships. The company supports charitable organizations and participates in community development programs. Geepas's commitment to giving back to society showcases its dedication to being a responsible corporate citizen.

Shipping and Costs provides reliable and timely shipping services to customers in the United Kingdom. The company strives to dispatch orders within the shortest possible time frame, ensuring prompt delivery. Shipping costs vary depending on the size, weight, and destination of the package. Customers can find detailed shipping information on the website or by contacting customer service. In conclusion, offers an extensive range of consumer electronics, home appliances, and personal care products at competitive prices. The user-friendly website, efficient customer service, and commitment to product quality contribute to the overall positive shopping experience. Geepas's reputation in the market, multiple payment options, and occasional promotions enhance its appeal to customers. While there may be room for improvement in certain areas, remains a reliable and trusted online retailer that prioritizes customer satisfaction.