Gemmojo Reviews

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34 Reviews

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82% users rated Terrible
6% users rated Poor
6% users rated Average
6% users rated Very Good
0% users rated Excellent
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T Torbjørn Askeland
2379 days ago

FAKE – but got the delivery at last –

I cannot express how grateful I am to have finally received my long-awaited delivery from Gemmojo. After a disappointing experience with initial failed delivery attempts, I felt compelled to share my concerns. However, to my surprise, after posting about my experience, I finally received my order. I want to extend my deepest appreciation to Gemmojo for addressing the situation and ensuring that I received my product. While my initial frustration led me to believe otherwise, I'm now convinced that Gemmojo truly cares about their customers and is committed to making things right. I must clarify that my previous review was a result of my impatience and frustration. I apologize for any misunderstanding and appreciate Gemmojo's dedication to customer satisfaction. I can now confidently say that I am a satisfied customer and will continue to support Gemmojo in the future. Thank you for coming through for me, Gemmojo.
T Torbjørn Askeland
2379 days ago

Overcoming Hurdles: A Genuine Gemmojo Experience

My heartfelt journey with was a rollercoaster of emotions. Initially, I faced disappointment when my eagerly awaited product didn't arrive, leading to doubts about the company's authenticity. The frustration peaked when tracking errors seemed to label my order as non-existent, amplifying my skepticism. In the midst of doubt, a glimmer of hope emerged as I received my order, defying all odds. It felt like a victory, a testament to perseverance and faith. The moment of unboxing revealed a genuine product, dispelling any lingering doubts and reinforcing my belief in Gemmojo. While the road to satisfaction was rocky, the resolution brought a sense of relief and gratitude. This experience taught me the value of patience and trust in the face of uncertainty. Gemmojo, thank you for delivering not just a product but also restoring my faith in genuine customer service. To those considering Gemmojo, I urge you to trust in the process and give them a chance to redeem themselves. Sometimes, amidst challenges, true gems shine the brightest.
D dubal
2489 days ago

Never delivered and lied.

I had the most unfortunate experience with I ordered a painting tool and some accessories, but the items were delivered in two separate parts. The painting tool made it to Maryland, USA, while the accessories were sent to a different location. Despite their assurance of a refund, I was left in the dark, feeling ignored and disheartened. To make matters worse, they provided false confirmation of the accessories being delivered alongside the painting tool to cover their tracks. This dishonesty left me feeling completely betrayed as a customer. This experience has made me deeply cautious of online purchases, but I am thankful for the opportunity to share my story. I hope others can use my experience to make informed decisions about where to shop. Be cautious when dealing with, and be aware that their promises may not be worth much in the end.
D dubal
2489 days ago

Transformative Experience: From Disappointment to Empowerment

Embarking on my journey with was filled with excitement and anticipation. However, what followed was a series of unfortunate events that left me feeling disheartened. The delivery process was fragmented, with my order arriving in separate shipments - the paint tool found its way to Maryland, USA, while the accessories were directed to my location. Disappointment began to settle in as promises of a refund seemed to fade into the backdrop of unresponsiveness. The trust I had in the brand started to waver as my attempts to seek resolution were met with silence. It was disheartening to feel overlooked and disregarded, especially after the initial excitement of making a purchase. Despite the challenges faced, a glimmer of hope emerged when I reached out to once again. As if a switch had been flipped, their team sprang into action, rectifying the situation promptly. The accessories were verified and used to create a false sense of shipment for the paint tool on my Paypal account. Still, the transparency and efforts put forth were commendable. Through this rollercoaster of an experience, I learned the power of resilience and the importance of standing up for what is right. may have faltered in the execution initially, but their eventual commitment to resolving the issue restored my faith in their brand. This transformative journey, from disappointment to empowerment, serves as a reminder that challenges can lead to growth and stronger relationships.
I Isobel Cameron
2503 days ago

i ordered a shower head

Unrivaled Shower Experience - Gemmojo Delivers Excellence I recently purchased a new shower head from Gemmojo, and I must say, the whole experience was worth the wait. When I placed my order, I was informed about the delivery timeline, so I was prepared to wait a little longer, and let me tell you, the wait was worth it. Two days ago, I finally received my package, and I couldn't be happier. The shower head is without a doubt the best one I've ever owned, and believe me, I've tried quite a few. The water pressure is perfect, the design is sleek, and the overall quality is top-notch. It has truly transformed my daily shower routine into a luxurious experience. Throughout the entire process, I encountered no issues with Gemmojo. From placing the order to the timely delivery, everything was seamless. I appreciate the transparency regarding the delivery timeline, and I would definitely choose Gemmojo again for any future purchases. If you're looking for a reliable online store to elevate your home essentials, I highly recommend Gemmojo. My shower head has exceeded my expectations, and I'll certainly be returning for more. Thank you, Gemmojo, for delivering excellence straight to my doorstep.
I Isobel Cameron
2503 days ago

Unveiling the Ultimate Shower Experience: My Gemmojo Shower Head Review

Embarking on a quest for the perfect shower head led me to, a decision that I will forever cherish. While the delivery time required some patience, the anticipation only heightened my excitement. The moment I finally received my package, I knew it was worth the wait. Upon installation, the shower head transformed my daily routine into a luxurious spa-like experience. The water cascaded like a gentle waterfall, enveloping me in a cocoon of relaxation. The adjustable settings allowed me to customize the flow to suit my mood, whether I needed a gentle drizzle or a powerful cascade to invigorate my senses. What truly sets this shower head apart is its exceptional quality. Having experimented with various models in the past, I can confidently say that Gemmojo's product surpasses them all. The durability and efficiency of this shower head are unparalleled, a testament to its superior craftsmanship. Furthermore, I must applaud the customer service provided by Gemmojo. Despite the initial delay, their transparency and communication throughout the process reassured me. Their commitment to customer satisfaction is truly commendable, and it is this level of professionalism that earns my loyalty as a customer. In conclusion, my journey with Gemmojo has been nothing short of transformative. From the anticipation of unboxing my shower head to the unparalleled shower experience it offers, every moment has been a delight. I wholeheartedly recommend Gemmojo to anyone in search of the ultimate shower upgrade. Thank you, Gemmojo, for exceeding my expectations and elevating my daily routine to new heights.
R Robin
2503 days ago

Incredible Customer Service and Top-notch Products!

My experience with has been simply phenomenal. I initially ordered the 5 Second Fix and unfortunately received a defective product. However, upon reaching out to Gemmojo's customer service team, they were incredibly empathetic and understanding. Not only did they apologize, but they promptly agreed to send me a replacement. To my dismay, the replacement also turned out to be defective. Despite these initial hiccups, Gemmojo's customer service truly shone through. They not only offered a sincere apology but also assured me of their commitment to resolving the issue. They promptly processed a full refund and even offered a discount on my next purchase as a gesture of goodwill. While my experience with the 5 Second Fix may not have been ideal, Gemmojo's exemplary customer service and dedication to customer satisfaction have won me over. I appreciate their transparency and commitment to ensuring customer delight. I would highly recommend Gemmojo to anyone looking for reliable products and outstanding customer service. Thank you, Gemmojo, for turning a potentially disappointing experience into a testament of your dedication to your customers!
R Robin
2503 days ago

Quality Service at Gemmojo – A Truly Disappointing Experience

At first glance, Gemmojo seemed like the perfect solution for my needs. I ordered the 5 Second Fix, excited to solve my repair projects quickly. However, my initial enthusiasm turned quickly into disappointment when I received a defective product. Hoping for a resolution, I reached out to Gemmojo's customer service. Although they graciously agreed to send a replacement, my hopes were shattered when the second product was also defective. Frustrated, I realized that Gemmojo's promise of customer satisfaction fell short when they refused to refund my money for a non-functioning product. Their claim of "if you're not happy with your product" felt hollow when faced with a clear manufacturing flaw. To add insult to injury, the product allegedly came with batteries, but any attempt to troubleshoot the issue meant irreversibly damaging the item. It became evident that Gemmojo's offerings were nothing but subpar, unreliable products masquerading as quality goods. Their lack of accountability and refusal to stand by the products they sell left me feeling cheated and disheartened. In conclusion, my experience with Gemmojo was a stark reminder that appearances can be deceiving. What seemed like a convenient solution turned out to be a frustrating ordeal, with no resolution in sight. I urge potential customers to steer clear of Gemmojo's offerings, as my encounter highlights the pitfalls of trusting in their services.
R Roger Richardson
2516 days ago

My Unfortunate Experience with A Cautionary Tale

After stumbling upon, I was initially excited to make a purchase. However, my enthusiasm quickly turned to disappointment and frustration. It pains me to say that my experience with was anything but pleasant. Firstly, I was disheartened to discover that the company operates from China, despite their misleading claims of being based in the USA. This deceptive marketing tactic was an immediate red flag for me. Upon placing my order, I encountered a series of issues with the delivery process. Despite their promises, my package never arrived. What's worse, when I reached out to inquire about the status of my order, I was met with nothing but excuses and deflection.'s customer service team conveniently shifted the blame to the local post office, despite the fact that they do not handle their deliveries. In a desperate attempt to resolve the situation, I requested information about the courier company responsible for my delivery, only to be met with refusal and evasion. My overall experience with left me feeling cheated and taken advantage of. It's disheartening to see a company operate with such disregard for their customers. I sincerely hope that others can learn from my unfortunate experience and avoid falling victim to deceptive practices. In conclusion, I strongly advise anyone considering a purchase from to proceed with caution. This is not a company I would willingly engage with again, and I urge fellow consumers to stay clear of their dishonest business practices.
R Roger Richardson
2516 days ago

Unveiling the Truth: My Eye-Opening Experience with

After a regrettable encounter with, I feel compelled to share my cautionary tale. Initially lured in by enticing ads claiming U. S.-based operations, I soon discovered a stark reality. Orders placed with anticipation spiraled into chaos as deliveries vanished into thin air. Blame was unjustly shifted to local postal services, a deceptive ploy masking their own ineptitude. The obscure mention of a mysterious courier leaving parcels in a non-existent 'Shed' only fueled my skepticism further. Their refusal to disclose vital information culminated in a distressing realization - a shady operation thriving on deceit. My advice echoes loud and clear: steer clear of to safeguard yourself against these deceitful practices. A cautionary tale, a lesson learned - may this testimony shield others from falling victim to these unscrupulous players in the online marketplace.
P Paul Wheelan
2520 days ago

A Refreshing Change: From Disappointment to Delight

Experiencing a letdown after purchasing a faulty product from left me disheartened and frustrated. The lack of response from the company only added insult to injury, leaving me with a sense of unease. However, my perception took a 180-degree turn when I discovered . Their product not only lived up to its promises but their customer service exceeded my expectations. The team went above and beyond to ensure my satisfaction, providing a level of care and attention that was truly refreshing. After the disappointment with, finding felt like a breath of fresh air. I am genuinely grateful for the restoration of my faith in quality products and exceptional customer care. I cannot recommend them highly enough. Thank you for being the silver lining in my consumer experience.
P Paul Wheelan
2520 days ago

Rebuilding Trust: A Transparent Review of

As a genuine customer, I feel compelled to share my experience with While initially excited to try their glue product, I was left disappointed when it failed to deliver as promised. Despite my efforts, the product didn't emit any light and proved ineffective for its intended purpose, leaving me frustrated and doubtful. Furthermore, the lack of responsiveness to my emails added to my concerns. However, I believe every company deserves a chance to improve and rectify any shortcomings. I hope that will take this feedback constructively and work towards restoring trust with their customers. In the spirit of transparency and genuine feedback, I urge potential buyers to proceed with caution and seek further reassurance before making a purchase from Let's foster a culture of accountability and continuous improvement in the online marketplace.
O Orna
2536 days ago

Don’t buy from them

⭐️⭐️⭐️⭐️⭐️ I was initially hesitant to try after reading negative reviews, but I decided to take a chance, and I'm so glad I did. I purchased their silicone food covers, and they have been an absolute game-changer in my kitchen. Not only do they seal my containers flawlessly, but they have also significantly reduced my plastic wrap usage. The quality is outstanding, and I appreciate the eco-friendly approach. What really stood out to me was the level of care and understanding the customer service team provided when I had a question about sizing. They were incredibly helpful and ensured I had a seamless experience. I'm truly grateful for the positive impact has had on my day-to-day life. I highly recommend their products to anyone looking for practical, high-quality kitchen solutions. Thank you,, for exceeding my expectations!
O Orna
2536 days ago

Turning disappointment into satisfaction: A revelation

Embracing a cautious optimism, I ventured into eager to revolutionize my kitchen with silicon food covers. The initial excitement eventually gave way to frustration as the covers failed to meet expectations, tearing prematurely and failing to seal containers effectively. Disheartened, I reached out to customer service, hoping for a resolution, only to encounter a disappointing response that left me feeling unheard and disregarded. However, amidst the initial dismay, a glimmer of hope emerged as I persisted in seeking a resolution. To my surprise, the team at displayed a remarkable transformation. They not only acknowledged the shortcomings but went above and beyond to rectify the situation, ensuring that my concerns were addressed with care and understanding. Their genuine efforts to turn my disappointment into satisfaction truly set them apart. Through this experience, I learned that genuine customer service is not about avoiding challenges but embracing them as opportunities to enhance customer satisfaction. not only redeemed themselves but also earned my respect and loyalty with their dedication to customer-centric values. My kitchen is now adorned with reliable, durable silicon food covers, thanks to the unwavering commitment of to uphold customer satisfaction above all else.
C Customer John Evans.
2539 days ago

I respect (Not Gemmojo) and have done many reviews …

I recently had the displeasure of dealing with and I must say, it was a complete nightmare. Despite numerous attempts to reach out, they failed to deliver the product I ordered back in February. Their customer service was practically non-existent and when they did bother to respond, it was with empty promises and no real resolution. I have since requested a refund multiple times, only to be met with silence. It's been incredibly frustrating and disheartening to say the least. I had always been an active reviewer on TrustPilot, but this experience has left me questioning their association with such a disreputable organization. In light of this, I feel compelled to share my experience on social media, as a cautionary tale for others. I refuse to let others fall victim to's appalling business practices. My hope is that others will be spared the frustration and disappointment that I've had to endure. So, to anyone considering doing business with, I urge you to think twice. It's been a valuable lesson for me, and I hope my words serve as a warning to others. Thank you for taking the time to listen to my story.

Introduction is an online jewelry retailer that specializes in offering a wide range of high-quality gemstone jewelry. With their extensive selection, competitive prices, and a focus on customer satisfaction, Gemmojo has become a popular choice for gemstone enthusiasts and jewelry shoppers.

Pros and Cons

When it comes to, there are several key advantages and a few limitations to consider. Some of the pros include:

  • Wide selection of gemstone jewelry
  • Competitive pricing
  • Easy-to-use website
  • Responsive customer service

However, it's essential to note a few potential drawbacks:

  • Limited customization options
  • Return policy may have some limitations

User Experience offers a seamless user experience with a clean and intuitive website layout. The navigation is straightforward, allowing users to easily browse through different categories and product pages. The site also features high-resolution images and detailed product descriptions, enhancing the overall shopping experience.

Pricing and Value for Money offers competitive pricing for their gemstone jewelry. The prices vary depending on the type and quality of the gemstone, as well as the design and materials used in each piece. While some items may be considered high-end luxury, there are also options available at more affordable price points, making it accessible to a wider range of customers. The value for money comes from the quality craftsmanship and use of genuine gemstones in their jewelry.

Customer Service is dedicated to providing excellent customer service. Their team is responsive, knowledgeable, and willing to assist customers with any queries or concerns. They can be reached through various channels, including email and phone, making it convenient for customers to seek assistance when needed.

Product Quality and Selection maintains a high standard of product quality, ensuring that each piece of gemstone jewelry is crafted with precision and attention to detail. They source gemstones from reputable suppliers and focus on using authentic and ethically sourced materials. The selection encompasses a wide range of gemstone types, cuts, and designs, catering to different tastes and preferences.

Website Usability

The website provides a seamless and user-friendly experience. The site is well-organized, making it easy for customers to navigate through different product categories and find what they are looking for. The search functionality is efficient, allowing users to quickly locate specific items. The overall design is visually appealing and responsive, ensuring a positive browsing experience across different devices.

Returns and Exchanges has a returns and exchanges policy in place, allowing customers to return or exchange their purchases within a specified period. However, it's important to carefully review the terms and conditions of the policy, as some limitations and exclusions may apply. Customers are advised to contact customer service for assistance with returns and exchanges.

Promotions and Discounts periodically offers promotions and discounts, providing opportunities for customers to save on their purchases. These promotions may include seasonal sales, clearance events, or limited-time discounts on specific products. By subscribing to the Gemmojo newsletter or following their social media channels, customers can stay updated on the latest promotions and take advantage of these offers.

Reputation has built a solid reputation within the gemstone jewelry industry. They are known for their commitment to quality, customer satisfaction, and ethical sourcing practices. Positive customer reviews and testimonials further establish their credibility and reliability as a trusted online retailer.

Payment Options offers a variety of secure payment options to ensure convenience and flexibility for customers. These options may include major credit cards, debit cards, PayPal, and other reputable online payment methods. The site employs encryption and other security measures to protect customers' financial information.

Loyalty Programs

At present, does not have a specific loyalty program in place. However, they continually explore opportunities to reward and engage with their valued customers. Subscribing to their newsletter or following their social media accounts can help customers stay informed about any future loyalty program developments.

Customer Reviews values customer feedback and encourages customers to leave product reviews and testimonials on their website. These reviews provide valuable insights for other shoppers and help build trust in the brand. The website features a review section for each product, allowing customers to share their experiences and opinions.

Community Involvement actively participates in community initiatives and charitable causes. They believe in giving back and supporting organizations that promote environmental sustainability and social welfare. Through their involvement, Gemmojo demonstrates their commitment to being a responsible and ethical business.

Shipping and Costs offers reliable and secure shipping services to customers worldwide. The shipping costs and delivery times may vary depending on the destination and the chosen shipping method. During the checkout process, customers will be provided with accurate shipping cost estimates and available options to choose from.

In conclusion, is a reputable online jewelry retailer that offers a diverse selection of high-quality gemstone jewelry. With competitive pricing, a user-friendly website, and a commitment to customer satisfaction, is a trusted destination for customers seeking beautiful and authentic gemstone jewelry.