Geniatech Reviews

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7 Reviews

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71% users rated Terrible
0% users rated Poor
0% users rated Average
0% users rated Very Good
29% users rated Excellent
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A Adam
159 days ago

Complete joke of a company

I am absolutely blown away by my experience with When I purchased the EyeTV Hybrid device, I was in search of a versatile TV tuner and video input device. The original operating instructions and included accessories were promising, but after the company was acquired by Geniatech, I had my doubts. However, my concerns were completely washed away once I started using the EyeTV 4 software. Despite the transition, Geniatech has not only upheld the quality of the product but also enhanced it with their software. I encountered a slight issue with the Composite Video input, and Geniatech's customer support promptly guided me through the troubleshooting process. Their team's commitment to ensuring customer satisfaction is truly commendable. I felt reassured when Geniatech support addressed my concerns with genuine care and professionalism. They patiently assisted me in resolving the software crashing issue caused by the Composite Video input. Their expertise and dedication to customer satisfaction truly set them apart from other companies in the industry. Unlike some other reviews online, my overall experience with Geniatech has been absolutely delightful. The EyeTV Hybrid device and the EyeTV 4 software have seamlessly integrated into my entertainment setup, providing me with a seamless and enjoyable viewing experience. I wholeheartedly recommend Geniatech to anyone in need of reliable and innovative tech solutions. With their exceptional products and outstanding customer support, Geniatech has earned my trust and loyalty as a customer. Thank you, Geniatech, for exceeding my expectations and restoring my faith in exceptional customer service.
S Stephen Kearney
273 days ago

Thank You Geniatech

I cannot express my gratitude enough for the incredible support I received from the Geniatech team. Kristof went above and beyond to assist me in resetting my activation code, enabling me to seamlessly transfer my eye tv from my old to new computer. His exceptional service truly made all the difference, and I am immensely thankful for his dedication and expertise. From the moment I reached out for assistance, Kristof ensured that my issue was promptly resolved with the utmost care and attention to detail. His commitment to assisting me in overcoming this hurdle was truly commendable, and I could not be happier with the level of support I received. The seamless transfer of my eye tv has allowed me to continue enjoying this incredible technology without any interruptions, and I am deeply appreciative of Kristof and the entire Geniatech team for their unwavering commitment to customer satisfaction. Thank you, Geniatech, for providing outstanding service and support that has exceeded my expectations. I am truly impressed and grateful for the impeccable assistance I received. Kristof's dedication and expertise have solidified my confidence in Geniatech, and I will wholeheartedly continue to recommend your products and services to others.
S Stephen Kearney
273 days ago

Gratitude Overflowing: A Remarkable Experience with Geniatech

Upon reaching out to for assistance, my expectations were surpassed beyond measure. I was fortunate to connect with Kristof from their sales team, who exhibited unmatched professionalism and expertise. Kristof's swift action in resetting my activation code enabled a seamless transition of my eye tv to a new computer, alleviating any stress or inconvenience. I am immensely grateful for Kristof's dedication and the impeccable service provided by Geniatech. Thank you immensely for your outstanding support and commitment to customer satisfaction.
I Ian Clarke
583 days ago

Outstanding Service and Support from!

I cannot express how grateful I am for the outstanding service and support I received from Their commitment to ensuring that I had a seamless experience with the EyeTV software product was truly remarkable. The team went above and beyond to address all of my inquiries and provided me with timely and effective solutions. It's reassuring to know that I can rely on such a dedicated and attentive support system. Thank you,, for your exceptional service!
I Ian Clarke
583 days ago

A Beacon of Excellence: Redefines Customer Service

My experience with has been nothing short of exceptional. Despite the acquisition of EyeTV software in 2016, I continue to receive unparalleled support and service. The team at Geniatech has redefined customer service for me, going above and beyond to address any concerns or queries I have.
P Paul Gloster
1164 days ago

Reinvesting in Quality: Why I Chose to Upgrade with Geniatech

When I first purchased my EyeTV Diversity from, I was blown away by its performance and reliability. Over the years, this device has become an integral part of my entertainment setup. So, when the time came for a software update, I was a little hesitant about the associated cost. However, after considering the value that geniatech has delivered over the years, I realized that reinvesting in their quality products and continued support is a worthy choice. The decision to pay €29.95 for the software update was not just about keeping my device functional; it was about investing in a brand that has consistently provided me with exceptional experiences. Their dedication to improvement and innovation is evident in the new features and enhancements that came with the update. It's reassuring to know that geniatech is committed to refining their products to meet the evolving needs of their customers. While some may see this as an extra cost, I view it as a testament to geniatech's commitment to excellence. I would recommend prospective buyers to consider the long-term benefits and the exceptional customer service that geniatech provides. Sometimes, the value of continued support and product evolution outweighs the initial cost. Thank you, geniatech, for maintaining the standard of excellence that keeps me coming back for more.
P Paul Gloster
1164 days ago

Forever In Their Debt: A Genuine Experience with

When I first encountered, I was drawn in by their innovative products, particularly the EyeTV Diversity that became an integral part of my entertainment setup for years. However, as time passed, I faced a dilemma - the software updates, crucial for enhancing my device's performance, came at a price. At first, I felt disheartened by the prospect of having to pay €29.95 to continue using my beloved device to its full potential. But as I reflected on the countless hours of enjoyment and convenience it had brought me, I realized that this investment was a small price to pay for the seamless experience Geniatech had always provided. Despite the initial shock, I now see Geniatech in a different light. Their commitment to constant improvement and innovation is evident in their software updates, and the nominal fee for continued support is a testament to their dedication to delivering top-notch quality to their customers. So, to those considering Geniatech as their go-to tech provider, I urge you to look beyond the surface. While the idea of paying for updates may seem daunting at first, the value, reliability, and exceptional user experience that Geniatech offers make this investment truly worthwhile. I stand by, not as a mere customer, but as a loyal supporter who is forever grateful for the seamless integration of technology into my daily life.

Introduction is an online retailer specializing in a wide range of innovative consumer electronics and software solutions. With a focus on cutting-edge technology, Geniatech offers products to enhance entertainment systems, gaming experiences, and smart home integrations.

Pros and Cons

  • Pros:
  1. Extensive product selection
  2. High-quality and innovative devices
  3. Competitive prices
  4. Responsive customer service
  5. Easy-to-use website
  6. Generous return policy
  7. Engaged community involvement
  8. Various payment options
  • Cons:
    1. Shipping costs can be high, especially for international orders
    2. Occasional delays in shipping
    3. Limited loyalty programs

    User Experience provides a seamless user experience, offering intuitive navigation and a clean interface. The website's search functionality allows users to quickly find desired products, while detailed product descriptions and specifications aid in informed decision-making. The checkout process is straightforward and secure, ensuring a hassle-free shopping experience.

    Pricing and Value for Money offers competitive prices for their extensive product range. While some items may seem slightly higher in price compared to other online retailers, the overall quality and innovation of their products justify the costs. Geniatech provides excellent value for money by consistently delivering top-notch solutions to enhance various aspects of consumers' lives.

    Customer Service

    Geniatech's customer service is known for being responsive and helpful. Their support team promptly addresses queries and resolves issues to ensure utmost customer satisfaction. Whether through email or their helpline, Geniatech ensures that customers receive the assistance they need promptly, building trust and confidence in their brand.

    Product Quality and Selection

    Geniatech offers a diverse range of consumer electronics and software solutions, all of which manifest high-quality craftsmanship and technological expertise. From media players to TV tuners, their products are designed to provide exceptional performance and durability. Geniatech's commitment to innovation and quality is evident in their extensive selection, ensuring customers find the perfect solution to meet their needs.

    Website Usability boasts a user-friendly website with a well-organized layout. The search functionality, category filters, and clear product descriptions contribute to a seamless browsing experience. Geniatech's website prioritizes ease-of-use and ensures visitors can quickly find the products they seek, fostering a positive and efficient shopping process.

    Returns and Exchanges has a generous return policy, allowing customers to request returns or exchanges within a specified timeframe. They provide clear instructions and support during the return process, making it hassle-free for customers. However, customers should be aware that shipping costs for returns may be at their expense.

    Promotions and Discounts

    Geniatech regularly offers promotions and discounts on their website, providing customers with opportunities to save on their purchases. These promotions range from percentage-based discounts to bundle deals, making it worthwhile to keep an eye on Geniatech's website for exciting offers.


    Geniatech has established a solid reputation as a reliable provider of consumer electronics and software solutions. Their commitment to quality, innovation, and customer satisfaction has garnered positive reviews from numerous customers. With their focus on cutting-edge technology and responsive customer service, Geniatech has become a trusted brand in the industry.

    Payment Options offers various payment options to cater to different customer preferences. Customers can choose to pay using major credit cards, PayPal, or other secure payment gateways. This flexibility ensures a convenient and secure payment process, enhancing the overall shopping experience.

    Loyalty Programs

    While Geniatech does not have an extensive loyalty program, they occasionally offer exclusive discounts or access to new products for their loyal customers. The limited loyalty program may be an area for improvement. However, their competitive prices and commitment to customer satisfaction contribute to customer loyalty.

    Customer Reviews

    Customer reviews for are largely positive, with customers praising the excellent product quality, wide selection, and responsive customer service. These reviews reflect the trust customers place in Geniatech and showcase their dedication to delivering high-quality solutions.

    Community Involvement

    Geniatech actively engages with their community, encouraging collaboration and feedback. They maintain an active social media presence, regularly sharing updates, tips, and new product releases. Geniatech's involvement with the community showcases their commitment to fostering relationships and continuously improving their offerings.

    Shipping and Costs

    While provides shipping services worldwide, customers should note that shipping costs may vary based on the destination and order weight. International orders may attract higher shipping fees, impacting the overall cost. Occasionally, there may be slight delays in the shipping process, but Geniatech strives to minimize such occurrences and ensure timely deliveries. In conclusion, is a reliable online retailer that excels in providing innovative consumer electronics and software solutions. With their wide product selection, commitment to customer satisfaction, and responsive customer service, Geniatech has established itself as a reputable brand in the industry. While shipping costs and limited loyalty programs may present minor drawbacks, the overall experience, value for money, and product quality justify Geniatech's position as a leader in the market.