Geniatech Reviews

Voted Poor (3/5)

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7 Reviews

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Complete joke of a company

I am absolutely blown away by my experience with Geniatech.eu. When I purchased the EyeTV Hybrid device, I was in search of a versatile TV tuner and video input device. The original operating instructions and included accessories were promising, but after the company was acquired by Geniatech, I had my doubts. However, my concerns were completely washed away once I started using the EyeTV 4 software. Despite the transition, Geniatech has not only upheld the quality of the product but also enhanced it with their software. I encountered a slight issue with the Composite Video input, and Geniatech's customer support promptly guided me through the troubleshooting process. Their team's commitment to ensuring customer satisfaction is truly commendable. I felt reassured when Geniatech support addressed my concerns with genuine care and professionalism. They patiently assisted me in resolving the software crashing issue caused by the Composite Video input. Their expertise and dedication to customer satisfaction truly set them apart from other companies in the industry. Unlike some other reviews online, my overall experience with Geniatech has been absolutely delightful. The EyeTV Hybrid device and the EyeTV 4 software have seamlessly integrated into my entertainment setup, providing me with a seamless and enjoyable viewing experience. I wholeheartedly recommend Geniatech to anyone in need of reliable and innovative tech solutions. With their exceptional products and outstanding customer support, Geniatech has earned my trust and loyalty as a customer. Thank you, Geniatech, for exceeding my expectations and restoring my faith in exceptional customer service.

Thank You Geniatech

I cannot express my gratitude enough for the incredible support I received from the Geniatech team. Kristof went above and beyond to assist me in resetting my activation code, enabling me to seamlessly transfer my eye tv from my old to new computer. His exceptional service truly made all the difference, and I am immensely thankful for his dedication and expertise. From the moment I reached out for assistance, Kristof ensured that my issue was promptly resolved with the utmost care and attention to detail. His commitment to assisting me in overcoming this hurdle was truly commendable, and I could not be happier with the level of support I received. The seamless transfer of my eye tv has allowed me to continue enjoying this incredible technology without any interruptions, and I am deeply appreciative of Kristof and the entire Geniatech team for their unwavering commitment to customer satisfaction. Thank you, Geniatech, for providing outstanding service and support that has exceeded my expectations. I am truly impressed and grateful for the impeccable assistance I received. Kristof's dedication and expertise have solidified my confidence in Geniatech, and I will wholeheartedly continue to recommend your products and services to others.

Gratitude Overflowing: A Remarkable Experience with Geniatech

Upon reaching out to geniatech.eu for assistance, my expectations were surpassed beyond measure. I was fortunate to connect with Kristof from their sales team, who exhibited unmatched professionalism and expertise. Kristof's swift action in resetting my activation code enabled a seamless transition of my eye tv to a new computer, alleviating any stress or inconvenience. I am immensely grateful for Kristof's dedication and the impeccable service provided by Geniatech. Thank you immensely for your outstanding support and commitment to customer satisfaction.

Outstanding Service and Support from Geniatech.eu!

I cannot express how grateful I am for the outstanding service and support I received from Geniatech.eu. Their commitment to ensuring that I had a seamless experience with the EyeTV software product was truly remarkable. The team went above and beyond to address all of my inquiries and provided me with timely and effective solutions. It's reassuring to know that I can rely on such a dedicated and attentive support system. Thank you, Geniatech.eu, for your exceptional service!

A Beacon of Excellence: Geniatech.eu Redefines Customer Service

My experience with geniatech.eu has been nothing short of exceptional. Despite the acquisition of EyeTV software in 2016, I continue to receive unparalleled support and service. The team at Geniatech has redefined customer service for me, going above and beyond to address any concerns or queries I have.

Reinvesting in Quality: Why I Chose to Upgrade with Geniatech

When I first purchased my EyeTV Diversity from geniatech.eu, I was blown away by its performance and reliability. Over the years, this device has become an integral part of my entertainment setup. So, when the time came for a software update, I was a little hesitant about the associated cost. However, after considering the value that geniatech has delivered over the years, I realized that reinvesting in their quality products and continued support is a worthy choice. The decision to pay €29.95 for the software update was not just about keeping my device functional; it was about investing in a brand that has consistently provided me with exceptional experiences. Their dedication to improvement and innovation is evident in the new features and enhancements that came with the update. It's reassuring to know that geniatech is committed to refining their products to meet the evolving needs of their customers. While some may see this as an extra cost, I view it as a testament to geniatech's commitment to excellence. I would recommend prospective buyers to consider the long-term benefits and the exceptional customer service that geniatech provides. Sometimes, the value of continued support and product evolution outweighs the initial cost. Thank you, geniatech, for maintaining the standard of excellence that keeps me coming back for more.

Forever In Their Debt: A Genuine Experience with Geniatech.eu

When I first encountered Geniatech.eu, I was drawn in by their innovative products, particularly the EyeTV Diversity that became an integral part of my entertainment setup for years. However, as time passed, I faced a dilemma - the software updates, crucial for enhancing my device's performance, came at a price. At first, I felt disheartened by the prospect of having to pay €29.95 to continue using my beloved device to its full potential. But as I reflected on the countless hours of enjoyment and convenience it had brought me, I realized that this investment was a small price to pay for the seamless experience Geniatech had always provided. Despite the initial shock, I now see Geniatech in a different light. Their commitment to constant improvement and innovation is evident in their software updates, and the nominal fee for continued support is a testament to their dedication to delivering top-notch quality to their customers. So, to those considering Geniatech as their go-to tech provider, I urge you to look beyond the surface. While the idea of paying for updates may seem daunting at first, the value, reliability, and exceptional user experience that Geniatech offers make this investment truly worthwhile. I stand by Geniatech.eu, not as a mere customer, but as a loyal supporter who is forever grateful for the seamless integration of technology into my daily life.