Users Voice for Genietraveler

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
Pie Chart Review Representation for Genietraveler
Genietraveler Overall rating
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User Interface

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Review article published on: 16 Jun 2019

Last updated by on 11 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 5 5 5 5 5
Jan 2023 5 1.7 4.8 3.4 5 1.5
Feb 2023 5 5 5 5 1.8 5
Mar 2023 5 5 5 5 5 5
Line Chart for Rating of peer stores

Detailed Genietraveler Review by

Introduction is a travel website that provides tours and trips for people to explore various places around the world. The website offers a user-friendly interface that showcases various trips with detailed descriptions, reviews, and photographs.

Pros and Cons

  • The website provides a vast selection of tours to choose from.
  • The website has a straightforward and easy-to-use interface.
  • The website offers fair pricing and value for money.
  • The website has excellent customer reviews and reputation.
  • The website does not offer as many promotions and discounts as some other travel websites.
  • The website has limited community involvement and social media presence.

User Experience provides a seamless user experience with an easy-to-use interface. Users can browse the website effortlessly and select their desired trip. The website also provides detailed information and feedback from other customers, making it easier for users to choose their trip.

Pricing and Value for Money offers fair pricing for its tours and trips, providing a good value for money. The website also provides accurate information about the inclusion and exclusion of various services, making it easier for the user to make an informed choice.


Some of the alternatives to are Expedia, TripAdvisor, Lonely Planet, and

Customer Service has satisfactory customer service, providing assistance to users through various mediums, including email and phone. The website also provides detailed FAQs and guides to help its customers.

Product Quality and Selection provides a vast selection of tours and trips of various qualities, that cater to the different needs of its customers. The website also provides detailed information about each trip, including the itinerary, inclusions, and exclusions.

Website Usability provides a user-friendly interface, making it easy for users to navigate and browse the website. The website provides a clear and concise layout that helps the user find the desired trip easily.

Returns and Exchanges has a returns and exchange policy that is in line with the industry standards. Users can cancel their booking and receive a refund, depending on the terms and conditions of the tour or trip.

Promotions and Discounts provides some promotions and discounts for its tours and trips, but not as many as some other travel websites.

Reputation enjoys an excellent reputation among its customers, with positive reviews and feedback. The website also has a high brand value, which adds to its credibility.

Payment Options offers various payment options, including credit cards, PayPal, and bank transfers.

Loyalty Programs does not have a loyalty program at the moment.

Customer Reviews

The website enjoys positive customer reviews, with customers appreciating the vast selection of tours, user-friendly interface, and value for money.

Community Involvement has limited community involvement, with no social media pages or forums for customers.

Shipping and Costs does not have shipping costs, as it is a travel website that provides tours and trips. However, users need to pay the cost of the tour or trip that they book.