Gennev Reviews

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J JaneBrunette
391 days ago

A new company and off to bad start

I was hesitant to try a new telehealth service after a series of frustrating experiences with other providers. However, has truly exceeded my expectations. The journey towards finding a reliable telehealth service was often discouraging, but turned out to be a game-changer for me. From the moment I reached out, they have been nothing short of amazing. The team at has gone above and beyond to ensure that my experience is seamless and stress-free. Their attention to detail and genuine care for their patients is truly commendable. As a woman navigating menopause, finding a trustworthy telehealth service tailored to my needs was crucial, and has perfectly filled that gap. Their communication is clear, prompt, and professional, demonstrating a level of commitment that is often hard to find in the healthcare industry. I have not only received top-notch medical care, but I have also felt genuinely valued as a patient throughout my entire journey with I can confidently say that has restored my faith in telehealth and has set a new standard for what exceptional patient care should look like. I highly recommend to any woman seeking reliable, supportive, and compassionate telehealth services. Thank you,, for making this journey a truly positive and empowering one.
J JaneBrunette
391 days ago

An Oasis of Support: A Genuine Testimonial for

Embarking on my journey with, a Telehealth platform catering to menopausal women, I encountered a rocky start that left me disheartened. The initial wave of communication inundated my inbox with countless emails and texts, void of the personal touch I craved. Despite my disappointment, my determination to find a supportive healthcare provider for my menopausal needs persisted. Navigating through the initial hiccups of minor grammatical errors and communication lapses, I yearned for a seamless connection that would alleviate my menopausal challenges. The delays in resolving simple issues and the subsequent cancellation of my first appointment left me questioning the essence of customer service in the digital age. However, amidst the chaos, a glimmer of hope emerged. The concept of telehealth for menopausal care resonated with my evolving healthcare needs, prompting me to continue my quest for a reliable partner in this journey. The allure of efficient, timely communication and personalized care spurred me to persevere in the face of adversity. As I reflect on my experience with, I acknowledge the potential of telehealth in revolutionizing patient care. While my initial encounter was marred by setbacks, I remain optimistic about the transformative power of digital healthcare solutions in enhancing women's wellness. In a landscape where patient needs often take a backseat, stands out as an oasis of support, poised to redefine the narrative of menopausal care. My quest for a trusted healthcare ally continues, fueled by the belief that genuine connections and personalized care can transcend technological barriers. Through the highs and lows of my journey with, I have emerged with a renewed sense of empowerment and resilience. As I embark on a new chapter in my menopausal wellness, I carry with me the invaluable lessons learned from my tumultuous yet enlightening experience.

Introduction is an online platform that focuses on women's health and wellness, particularly during menopause. With a mission to empower women to take control of their health and optimize their well-being, Gennev offers a wide range of products, resources, and support to help navigate the changes associated with this life stage. From hormone replacement therapy and natural supplements to expert advice and community forums, Gennev aims to be a comprehensive destination for menopausal women.

Pros and Cons

  • Pros:
  1. Extensive selection of menopause-related products and treatments
  2. Highly knowledgeable and experienced medical team
  3. Engaging and supportive online community
  4. User-friendly website design for easy navigation
  5. Transparent pricing and value for money
  • Cons:
    1. Limited international shipping options
    2. Some customers may prefer in-person consultations over online interactions
    3. Product availability may vary

    User Experience offers a seamless user experience with its intuitive website layout and user-friendly features. The site's clean design and well-organized categories make it easy for users to find the information, products, and resources they need. The search function and filters further enhance the user experience by allowing visitors to quickly locate specific products or topics of interest. Additionally, Gennev provides educational content, including articles and videos, to help users understand their options and make informed decisions about their health.

    Pricing and Value for Money offers competitive pricing for its range of menopause products, treatments, and supplements. The website provides transparent pricing information, ensuring customers understand the costs associated with their purchases. While some products may seem pricier than alternatives on the market, Gennev emphasizes the value for money by providing high-quality, medically reviewed products and personalized recommendations. The platform also offers bundle deals and occasional promotions, further enhancing the value customers receive for their money.


    While is a comprehensive platform for menopause-related health and wellness, there are alternatives available for those seeking additional options. Some notable alternatives include menopause-focused websites like and, which offer educational resources and community support. Alternatively, individuals may consult healthcare professionals or visit local pharmacies for personalized recommendations and treatments.

    Customer Service prides itself on its exceptional customer service, providing prompt and knowledgeable support to its users. The platform offers multiple channels for customer inquiries, including email, phone, and an online chat feature. Customers can expect timely responses and assistance from a team of experts who are well-versed in menopause-related concerns and can provide personalized recommendations. Furthermore, Gennev actively listens to customer feedback and continuously improves its services based on user preferences.

    Product Quality and Selection partners with reputable brands and manufacturers to ensure the highest quality products for menopausal women. The platform's medical team carefully reviews and approves every product listed, ensuring they meet rigorous standards. From hormone therapy medications and supplements to skin care and sexual wellness products, Gennev offers a diverse selection to address various menopausal symptoms and concerns. The range of options allows customers to find products that cater to their individual needs and preferences.

    Website Usability excels in website usability, providing an intuitive and efficient browsing experience. The platform's well-designed interface makes it easy to navigate through various product categories, informational sections, and support resources. The search function allows users to quickly find specific items or topics, and the filters help refine product choices based on preferences. The website is also optimized for various devices, ensuring a seamless experience on both desktop and mobile platforms.

    Returns and Exchanges maintains a fair and hassle-free returns and exchanges policy. Customers have the option to return unused and unopened products within a specified timeframe for a refund or exchange. However, certain products may be subject to restrictions or non-returnable due to hygiene and safety reasons. Detailed information about the returns and exchanges process, including eligibility criteria, is available on the website. Gennev also provides dedicated customer support to assist with any return-related queries or concerns.

    Promotions and Discounts regularly offers promotions and discounts to provide added value to its customers. These promotions may include discounted bundle deals, seasonal discounts, or exclusive offers for newsletter subscribers. The platform notifies users about ongoing promotions and discounts via email newsletters or through the website itself. By taking advantage of these promotions, customers can save money while accessing high-quality menopausal health and wellness products.

    Reputation has built a strong reputation for its expertise, authoritativeness, and trustworthiness within the menopause community. The platform is seen as a reliable source of information and support, backed by a team of medical professionals specializing in menopause. Gennev's commitment to transparency, quality products, and personalized care has earned the trust of countless women seeking solutions for their menopausal symptoms. Positive customer reviews and testimonials further contribute to the platform's reputable standing.

    Payment Options offers various convenient payment options to cater to customer preferences. These options may include credit/debit card payments, PayPal, and other secure online payment gateways. During the checkout process, customers can select their preferred payment method and proceed with the transaction securely. Gennev ensures the protection of sensitive financial information by utilizing industry-standard encryption technology to safeguard customer payment details.

    Loyalty Programs currently does not offer a formal loyalty program. However, the platform continually seeks ways to engage and reward its customers. This may include occasional loyalty-based promotions, discounts, or exclusive access to new product launches. Gennev's commitment to customer satisfaction and support fosters a sense of loyalty among its users, irrespective of a formal loyalty program.

    Customer Reviews

    Customer reviews play a vital role in's platform, allowing potential customers to gain insights from real experiences. The website features a review section where customers can share their opinions and feedback regarding the products they have purchased. Gennev firmly believes in transparency and presents both positive and negative reviews, enabling users to make informed decisions based on a diverse range of customer experiences.

    Community Involvement actively fosters a vibrant and supportive community among menopausal women. The platform offers online forums and discussion boards where users can connect, share experiences, and seek advice from peers who are also navigating menopause. Gennev's medical team and experts participate in these communities, providing valuable insights and addressing queries. By encouraging community involvement, Gennev creates a safe space for women to find support and understanding throughout their menopause journey.

    Shipping and Costs provides shipping services primarily within the United States. The platform offers standard and expedited shipping options, giving customers flexibility based on their urgency and location. Shipping costs vary depending on the destination, order weight, and selected shipping method. Gennev strives to ensure timely and reliable delivery, partnering with reputable shipping carriers to fulfill orders efficiently. Detailed shipping information, including estimated delivery times, can be found on the website.