Users Voice for Geologie

31% users rated Terrible
1% users rated Poor
1% users rated Average
3% users rated Very Good
64% users rated Excellent
Pie Chart Review Representation for Geologie
Geologie Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 08 Sep 2019

Last updated by on 09 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Sep 2022 5 4.1 1.2 4.5 5 1.8
Oct 2022 3.7 3.9 1.3 3.6 1 2.8
Nov 2022 3.4 4.1 1.4 4.4 5 2
Dec 2022 5 5 5 5 5 5
Mar 2023 3.1 3 1.4 4.1 2 5
Line Chart for Rating of peer stores

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Detailed Geologie Review by

Introduction

Geologie.com is a male-focused skincare brand that offers personalized skincare regimens for men. The company aims to simplify the complex world of skincare and provide personalized solutions based on the individual's skin type, lifestyle, and preferences.

Pros and Cons

Pros: - Personalized skincare regimens based on individual needs - A wide range of skincare products for men - Affordable pricing - Free shipping on orders over $35 - 30-day satisfaction guarantee - Easy-to-use website Cons: - Limited selection of products for women - Only available in the US - No physical store locations

User Experience

Geologie.com offers an easy-to-use website with a clear design and layout. The website provides clear instructions on how to take the skin diagnostic quiz, select products, and complete the checkout process. The brand also has an active social media presence, which provides additional information and support for its customers.

Pricing and Value for Money

Geologie.com offers a range of skincare products for men at affordable prices, with a personalized regimen starting at $37. The brand also offers free shipping on orders over $35, making it an excellent value for money.

Alternatives

Some popular alternatives to Geologie.com include: - Harry's - Lumin - Birchbox for Men - Hims

Customer Service

Geologie.com provides excellent customer support with a helpful and responsive customer service team. Customers can contact the company via email or phone, and the brand also has an extensive FAQs section.

Product Quality and Selection

Geologie.com offers a range of high-quality skincare products, including cleansers, moisturizers, serums, and eye creams. All products are formulated with safe, clean ingredients, and the brand also provides detailed information about each product's ingredients and benefits.

Website Usability

Geologie.com has an easy-to-use website with a clear design and layout. The website provides clear instructions on how to take the skin diagnostic quiz, select products, and complete the checkout process. The site also features a blog section with helpful skincare tips and advice.

Returns and Exchanges

Geologie.com offers a 30-day satisfaction guarantee on all its products. If customers are not satisfied with their purchase, they can return the product for a full refund or exchange.

Promotions and Discounts

Geologie.com occasionally offers promotions and discounts, which can be found on their website or social media channels.

Reputation

Geologie.com has a strong reputation for providing high-quality, personalized skincare regimens for men. The brand has received positive feedback from its customers, with many praising the personalized approach and effectiveness of the products.

Payment Options

Geologie.com accepts most major credit and debit cards, including Visa, Mastercard, American Express, and Discover.

Loyalty Programs

Geologie.com does not currently offer a loyalty program.

Customer Reviews

Geologie.com has received positive customer reviews for its personalized skincare regimens, high-quality products, and excellent customer service.

Community Involvement

Geologie.com does not have any specific community involvement programs.

Shipping and Costs

Geologie.com offers free shipping on orders over $35. Shipping costs for orders under $35 vary depending on the delivery location and shipping method selected. The brand also offers expedited shipping options for an additional cost.

Geologie Recent User Reviews

User Rating

5 stars

34

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Reviewer Name: Sarah Frank

Review Submission Date: 2022-12-12

Review Title: Dosent deserve 1 star
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Review Description: Dosent deserve 1 star, deserves 0, dried my skin out and made it raw and then under my eyes puffed up pretty big, this product is now in the trash

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Reviewer Name: Desmond Anderson

Review Submission Date: 2022-12-11

Review Title: The products by Geologie are amazing
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Review Description: The products by Geologie are amazing. I mostly use the face washing products from Geologie, and my face always feel clean and renew every time. With the face washing bottle, my face look more youthful and clear. Thank you Geologie, and I would recommend Geologie to any and everyone.

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Reviewer Name: Dennis F

Review Submission Date: 2022-12-10

Review Title: Best skin care
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Review Description: Never had a skin care routine before but wanted to start. Geologie had a great algorithm to determine my needs. Since then I’ve added on body wash, face wash, deodorant, vit c serum, etc. Skin looks and feels great. Highly recommend.

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Reviewer Name: Amenah

Review Submission Date: 2022-12-06

Review Title: Worst service and products DO NOT BUY…
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Review Description: Worst service and products DO NOT BUY ANYTHING FROM THEM. no notification of any kind regarding the subscription and so hard to find the darn account log on. They scammed me out of 161 even in the trial it didn't say that's how much you'd get charged afterwards I read all my emails. I will be contacting the bank

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Reviewer Name: Janusz

Review Submission Date: 2022-12-05

Review Title: Works for me great !
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Review Description: Works for me great !Only day cream and face washe tubes are not really good for using but the product is great ??

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Reviewer Name: Zachary Tracy

Review Submission Date: 2022-12-04

Review Title: Skin irritation
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Review Description: Products not only didn’t work but irritated my skin and made me break out which I wasn’t before. Then they charged my card without telling me and sent me more stuff even though I canceled my account. Never got my money back. Bad experience all around. Overall it’s very expensive and did not work at all. Maybe It works For some people but not me. Would not recommend.

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Reviewer Name: Jeffrey Dalrymple

Review Submission Date: 2022-12-02

Review Title: They made things right
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Review Description: I needed to update my review. After working with support, they were able to make things right and that says a lot for a brand.

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Reviewer Name: Maria

Review Submission Date: 2022-12-01

Review Title: They cancelled my order without any…
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Review Description: They cancelled my order without any notice and I didn’t find out until 3 weeks later when I contacted them for a status update. They told me the order was cancelled due to fraudulent concerns. 2 months later, they charged me over $200 for a set of different products and a week later, sent another $200 charge and a bunch or crap I didn’t order. Customer service has no phone number and they don’t acknowledge or address the problems presented. Terrible business practice. I will never buy anything else from this company.

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Reviewer Name: Ajay Kaushik

Review Submission Date: 2022-11-22

Review Title: TRY TO FEEL THE DIFFERENCE
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Review Description: STARTED WITH GEOLOGIE SKIN ROUTINE FELT AWESOME BUT AFTER THAT ALSO TRIED OTHER SKINCARE ROUTINE BUT THERE IS NO ONE LIKE GEOLOGIE.JUST TRY TO FEEL THE DIFFERNCE IN YOUR SKIN.AWESOME SERVICE,HAPPY TO BE BACK

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Reviewer Name: Nicholas Forbes

Review Submission Date: 2022-11-22

Review Title: Skip the misery/scarring and go to a dermatologist instead
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Review Description: These products caused me severe cystic acne and tremendously more breakouts for over 6 weeks. I stopped the regiment after giving my skin enough time to adjust to the chemicals, and still saw a major decrease in skin quality. My skin is finally returning to equilibrium multiple weeks after stopping the use of these products. I would just go to a dermatologist and find something that works for you rather than risking scarring, breakouts and misery from a company like this.