Users Voice for Georgerichards

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
Pie Chart Review Representation for Georgerichards
Georgerichards Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 23 Aug 2019

Last updated by on 09 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 5 5 5 5 1.8
Jan 2023 5 1.3 3 5 3.3 5
Feb 2023 5 5 5 4.1 5 3.4
Mar 2023 5 5 5 5 5 3.1
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Detailed Georgerichards Review by

Introduction

George Richards is a Canadian retailer that specializes in men's big and tall clothing, with an impressive selection of sizes, styles, and brands. The company has been in business for over 60 years and has established itself as a trusted name in the industry. Their online store, georgerichards.ca, offers a convenient way for customers to shop for the latest big and tall fashions from the comfort of their own homes.

Pros and Cons

Pros: - Wide range of sizes and styles - High-quality products and brands - Competitive pricing - Easy-to-navigate website - Free shipping on orders above $150 - 90-day return policy Cons: - Limited selection of women's clothing - No loyalty program - No physical stores in certain areas

User Experience

George Richards' website is user-friendly, with clear categories and filters that make it easy to find what you're looking for. The product pages provide comprehensive information about each item, including sizing, materials, and care instructions. Checkout is a breeze, with multiple payment options and a secure checkout process. The website also features helpful guides and articles to help customers make the best fashion choices.

Pricing and Value for Money

George Richards offers competitive pricing for their big and tall clothing, with many items priced comparably to regular-sized clothing. The website occasionally offers promotions and discounts, further increasing the value for money.

Alternatives

Some alternatives to George Richards include DXL, Big & Tall, and King size. While each of these retailers has a comparable selection of big and tall clothing, George Richards sets itself apart with its focus on quality, style, and customer service.

Customer Service

George Richards prides itself on its exceptional customer service, with a team of knowledgeable and friendly associates available to assist with any questions or concerns. The company also has a comprehensive FAQ section on its website, covering everything from sizing to shipping.

Product Quality and Selection

George Richards' products are of high quality, with a range of well-known brands to choose from. The company's selection includes everything from casual wear and workwear to formalwear and accessories, providing a comprehensive range of options for big and tall men.

Website Usability

The George Richards website is easy to use, with clear navigation and an intuitive page layout. The search function is powerful and can help customers quickly find specific products.

Returns and Exchanges

George Richards offers a 90-day return or exchange policy for all products, ensuring that customers can shop with confidence.

Promotions and Discounts

The website occasionally offers promotions, discounts, and coupon codes, which can be found on the website's homepage or through their social media pages.

Reputation

George Richards has an excellent reputation in the industry, with a long history of providing quality big and tall clothing to customers across Canada. Their reputation is further solidified by their strong customer service and dedication to customer satisfaction.

Payment Options

George Richards accepts all major credit cards, including PayPal. The website also employs SSL encryption to ensure secure transactions.

Loyalty Programs

George Richards does not currently offer a loyalty program or rewards system for customers.

Customer Reviews

Customer reviews for George Richards are overwhelmingly positive, with many praising the company's quality products, selection, and exceptional customer service.

Community Involvement

George Richards is actively involved in the community, with a focus on supporting local charitable organizations and events.

Shipping and Costs

George Richards offers free shipping on orders above $150, with standard shipping rates ranging from $9.99 to $19.99 depending on the size and weight of the order. Express shipping is available for an additional fee.