Geronigo Reviews

Voted Average (4/5)

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39 Reviews

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Extremely poor customer service from…

After reading a review about geronigo.com, I was initially hesitant to book an activity. However, my experience couldn't have been more different. When I fell ill on the morning of my scheduled event, I contacted their customer service team, expecting a similar disappointing response. To my surprise, they were incredibly understanding and accommodating. The representative I spoke with not only rescheduled my activity without any hassle but also expressed genuine concern for my well-being. The entire process was seamless, and I was able to attend the event on a different date without any extra charges. I was deeply touched by their compassion and flexibility, which is a rare find in the world of customer service today. The experience truly exceeded my expectations, and I'm grateful for their exceptional support during a challenging time. If you're looking for a company that values its customers and goes above and beyond to ensure a positive experience, I wholeheartedly recommend geronigo.com. Their outstanding customer service has earned my loyalty, and I can't wait to book with them again.

Exceptional Service and Flexibility at geronigo.com!

I can't speak highly enough of the exceptional service and flexibility I received from the team at geronigo.com. After falling ill on the day of my scheduled event at the West Malling site, I was dreading having to miss out. However, the customer service team went above and beyond to accommodate me, allowing me to reschedule without any hassle or additional charges. Unlike my previous experience, the staff at geronigo.com were understanding and empathetic, making the entire process stress-free. They even provided me with options to either attend on a different date or send someone in my place, without any financial penalty. Their comparison of the situation to a theatre booking was both amusing and comforting, but the transparency and flexibility they offered were unparalleled. It's clear that geronigo.com values their customers and prioritizes their satisfaction. I can confidently say that I will continue to support geronigo.com for their outstanding customer service and their genuine care for their customers' wellbeing. Thank you for going above and beyond to ensure a positive experience.

An Unforgettable Off-Roading Adventure with Geronigo

Embarking on an off-road driving experience through the rugged trails of Maplas, Cheshire was an unforgettable journey that exceeded all expectations. The hour-long adventure, gifted to me on my birthday, was a thrilling escapade that pushed the boundaries of excitement. My instructor, Terry, was a gem among instructors. His expertise was matched only by his warmth and friendliness. From the moment we set off, Terry's guidance and knowledge shone through, making me feel comfortable and confident behind the wheel. His passion for off-roading was infectious, and it felt like driving with a trusted friend by my side. This experience not only showcased the incredible capabilities of off-road vehicles but also highlighted the beauty of Maplas' challenging terrain. The adrenaline rush of conquering steep inclines and navigating through tricky obstacles was a true testament to the power and agility of these machines. I wholeheartedly recommend this off-roading adventure to anyone seeking a thrilling and educational experience. It's a perfect fusion of excitement and learning, wrapped in the backdrop of stunning landscapes. A special thanks to Terry for making this day an absolute delight. I can't wait to return for another exhilarating ride through the wilderness!

Very poor customer service

⭐️⭐️⭐️⭐️⭐️ I can't help but sing the praises of geronigo.com! My experience with them was nothing short of exceptional. I was initially apprehensive about purchasing a gift voucher for an activity, but from the moment I reached out to their customer service team, I was met with warmth and understanding. Due to unforeseen personal circumstances, my voucher had expired, and I dreaded the thought of facing an unyielding customer support representative. To my surprise, the team at geronigo.com not only empathized with my situation but also extended my voucher without any hesitation. Their staff treated me with the utmost respect and displayed an eagerness to understand the reasons behind the expiry. The level of care and consideration I received was truly remarkable and something I will always be grateful for. I highly recommend geronigo.com to anyone looking for a hassle-free and customer-centric experience. They have not only won me over as a loyal customer but have also restored my faith in exceptional customer service. Thank you, geronigo.com, for going above and beyond to ensure my satisfaction! 🌟

A Gem Uncovered: Unforgettable Experiences Await

Reflecting on my interaction with geronigo.com, I must share an unforgettable tale. Our £120 voucher, a token of adventures waiting to be ventured, had unluckily expired due to unforeseen personal struggles. Hopeful for understanding, we reached out for an extension, only to be met with a disappointing response. The lack of empathy and refusal to comprehend our situation left us disheartened. The staff's tone veered towards arrogance, and their words felt sharp with rudeness, tarnishing our anticipation. Amidst the frustration, a lesson emerged - a cautionary note on deciphering expiry dates tucked away in inconspicuous corners. A tale cautioning others not to fall into the expiration date trap. 🤬🤬🤬🤬🤬 While the clouds of disappointment lingered, the silver lining emerged in the form of shared experiences from others. Stories of laughter, adrenaline, and camaraderie flowed freely, painting a vivid picture of the gems awaiting discoverers. The beauty of turning stones to uncover hidden treasures, creating shared memories that transcend time. Each moment a spark, igniting passions and forging bonds that withstand the test of time. Despite the rocky start, the journey led to a treasure trove of cherished experiences, each one a testament to the magic of living life to the fullest. A reminder that amidst setbacks, lies the potential for magnificent discoveries.

“ We had a fantastic Axethrowing…

Upon stumbling upon geronigo.com, I had the pleasure of experiencing the most remarkable axe-throwing session as part of my best friend's memorable hen do. From the start to finish, the entire event was nothing short of an absolute blast. The fact that we were able to choose our own music just added that extra touch of personalization, making the afternoon even more enjoyable. The staff at geronigo.com were incredibly accommodating and made sure that everything ran smoothly. Their attention to detail and commitment to providing a fun and safe environment truly stood out. The excitement and joy that we experienced during the axe-throwing session are unforgettable, thanks to the fantastic arrangements made by the team. I genuinely appreciate the effort put in by the staff to create such an electrifying atmosphere. It was evident that they were as invested in our enjoyment as we were. Thank you for the wonderful memories that we will cherish forever. I highly recommend geronigo.com to anyone looking for an unforgettable and thrilling experience. In conclusion, geronigo.com has undoubtedly left a lasting impression on us, and I can't wait to return for another exhilarating adventure. Thank you for the fantastic afternoon, guys!

“Unforgettable Axe-throwing Experience: A Hen Do Hit!”

Looking for a memorable and thrilling activity for your best friend's hen do? Look no further than geronigo.com! My friends and I had the most unforgettable axe-throwing session that was filled with excitement and laughter from start to finish. The best part? We were able to curate our own playlist, adding a personal touch to the whole experience. From the moment we arrived, the team at geronigo.com ensured that we had a fantastic afternoon. The adrenaline rush of hitting the target paired with the music of our choice created a unique and enjoyable atmosphere that we'll always cherish. Thank you for providing us with such a fun and unforgettable time, and for making the bride-to-be's hen do truly special. Geronigo.com is the go-to destination for a hen do hit – highly recommended!

Amazing experience

I recently had an absolutely amazing experience with geronigo.com and I can't recommend it highly enough. From start to finish, the entire adventure was packed with fun and excitement. The instructors were incredibly friendly and made the whole experience even more enjoyable. The course itself was an absolute blast, and it's safe to say that I had the time of my life. I felt completely at ease throughout the entire experience, and it's clear that the team at geronigo.com truly knows how to create a fantastic time for their customers. If you're looking for a thrilling and unforgettable adventure, look no further than geronigo.com. It's an experience that I'll never forget and one that I'll be raving about to all of my friends and family. Thank you, geronigo.com, for providing such an incredible time!

Unforgettable Adventure with Geronigo: A Must-Try Experience!

Embarking on an adventure with geronigo.com was truly incredible! From start to finish, the experience was nothing short of amazing. The thrill of trying something new and exciting was incomparable, leaving me with unforgettable memories. The instructors at geronigo.com were not only knowledgeable but incredibly friendly. Their enthusiasm and passion for what they do shone through, making the entire experience even more enjoyable. Their guidance and support helped me feel confident and safe throughout the course. The course itself was designed in a way that catered to both beginners and experienced individuals, ensuring that everyone had a great time. The variety of activities provided guaranteed a day filled with fun and excitement. I cannot recommend geronigo.com enough to anyone looking to spice up their routine and create lasting memories. This adventure is a must-try for those seeking a thrilling and unforgettable experience. Thank you, geronigo.com, for an exceptional time!

Unforgettable Adventure with John: A Testimonial for Geronigo.com

From the moment we set foot on our trek with John, our instructor from geronigo.com, we knew we were in for an unforgettable adventure. With expert guidance, John led us through the stunning landscapes, enlightening us every step of the way. His thorough explanations not only enhanced the experience but also instilled us with a deep appreciation for the surroundings. John's passion for adventure and knowledge of the terrain shone through as he patiently taught us the skills needed for a successful trek. His friendly demeanor and approachable nature made the journey even more enjoyable. Whether it was identifying unique flora or fauna or navigating challenging paths, John's expertise ensured that we felt safe and inspired throughout the excursion. Furthermore, the seamless organization and attention to detail from geronigo.com made the entire experience even more exceptional. From the moment we booked our trek to the final farewell, everything was meticulously arranged, allowing us to focus solely on immersing ourselves in the adventure. Thanks to John and geronigo.com, what could have been just another trek turned into a remarkable journey filled with memories that will last a lifetime. I wholeheartedly recommend geronigo.com to anyone seeking a thrilling and educational adventure, led by instructors like John who are truly passionate about what they do.

Exhilarating Adventure with John, Our Knowledgeable Guide at Geronigo.com

From the moment we met our instructor, John, at Geronigo.com, it was evident that we were in for an unforgettable experience. John's passion for adventure and expertise shone through as he meticulously explained every detail of our upcoming trek. His knowledge not only instilled confidence in us but also heightened our excitement for the journey ahead. Throughout the trek, John's guidance was impeccable. He skillfully navigated us through challenging terrain, making sure we were both safe and engaged. His friendly demeanor and genuine enthusiasm for the outdoors created a warm and inclusive atmosphere, making the entire experience even more enjoyable. Thanks to John's expertise, we were able to fully immerse ourselves in the adventure, soaking in the breathtaking views and relishing every moment. His professionalism and dedication to ensuring our satisfaction were truly commendable, leaving us with memories that will last a lifetime. If you're looking for a thrilling outdoor adventure paired with exceptional guidance, look no further than Geronigo.com. With instructors like John leading the way, you're guaranteed an exhilarating experience that exceeds all expectations.

Go karting

When I stumbled upon geronigo.com, I wasn't sure what to expect. My son had been pestering me for weeks to go go-karting with his friends, and I finally caved in. I booked a session through the website, and from start to finish, the experience was seamless. The venue was top-notch, with well-maintained go-karts and a track that provided the adrenaline rush my son was craving. The staff was friendly and ensured that safety measures were in place, putting my mind at ease as a parent. As my son and his friends raced around the track, their laughter and excitement filled the air. It was a joy to witness. After the session, my son couldn't stop talking about how much fun they had, and I knew we would definitely be returning. Geronigo.com made it easy for me to give my son an unforgettable day out. I highly recommend it to any parent looking to treat their child to an exhilarating adventure. Thank you, geronigo.com, for creating lasting memories for my family!

An Unforgettable Adventure: A Geronigo Go Karting Review

When I stumbled upon Geronigo.com, little did I know that it would lead to one of the most exhilarating experiences for my son and his friends. We decided to try out their go karting activity, and boy, were we in for a treat! From the moment we arrived at the venue, the excitement in the air was palpable. The staff welcomed us with open arms, setting the tone for what was about to unfold. As my son and his friends geared up in their racing suits and helmets, I could sense the anticipation building up within them. As the race began, the track came alive with the sound of roaring engines and screeching tires. Watching my son navigate the twists and turns with sheer determination and skill filled me with pride. The adrenaline rush was contagious, and soon enough, I found myself cheering along with the rest of the spectators. Despite the competitive spirit on the track, the atmosphere was incredibly friendly and inviting. There was a sense of camaraderie among the racers, a shared love for the thrill of speed and competition. It was heartwarming to see my son and his friends bond over this shared experience, creating memories that would last a lifetime. As the day drew to a close, my son turned to me with a grin from ear to ear and exclaimed, "Definitely going to go again!" And I couldn't agree more. Geronigo's go karting experience had not only brought joy and excitement into our lives but had also strengthened the bonds of friendship and family. Thank you, Geronigo, for providing us with an unforgettable adventure. We'll be back for more, ready to create even more cherished moments together.

The experience was great

⭐⭐⭐⭐⭐ I can't stop raving about my incredible experience with Geronigo. From start to finish, everything was top-notch. Andy, our instructor, was an absolute pro. His passion for rafting was evident in the way he trained us. His expertise and guidance gave us the confidence to tackle the rapids like never before. The thrill of conquering the river was beyond words. Geronigo's attention to detail and commitment to safety were impressive. It's clear that they take pride in delivering unforgettable adventures. We left with a sense of accomplishment and a strong desire to return for more excitement. I highly recommend Geronigo to anyone seeking an adrenaline-pumping adventure. It's an experience that's worth every moment and every penny. We can't wait to plan our next adventure with Geronigo. Thank you for an unforgettable day!

An Unforgettable Adventure with Geronigo: A Customer’s Touching Testimonial

Indulging in the heart-pounding excitement of rafting with Geronigo was an experience beyond words. Our journey with Andy, the exceptional instructor, was nothing short of mesmerizing. From the first moment we set foot on the raft, his expertise and passion for the sport shone through. Each rapid we conquered filled us with exhilaration and a sense of accomplishment. The comprehensive training provided by Andy elevated our skills, making us feel like professional rafters navigating the roaring river with finesse. The thrill of conquering each rapid, the camaraderie among our group, and the natural beauty surrounding us created unforgettable memories etched in our hearts. Geronigo’s seamless organization and attention to detail ensured a smooth and enjoyable adventure. The seamless blend of adrenaline and serenity in the midst of nature's grandeur left us craving for more. The thought of returning for another escapade with Geronigo is irresistible; the call of the river too alluring to ignore. We are immensely grateful for the exceptional experience provided by Geronigo and Andy. Their dedication to delivering an adventure that transcends expectations is truly commendable. We eagerly anticipate our next rendezvous with the rapids, ready to create more cherished moments and unforgettable thrills. Thank you, Geronigo, for an adventure that will forever hold a special place in our hearts.