Getakko Reviews

Voted Good (5/5)

391 Votes

20 Reviews

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In the Gadget Insurance Company category

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0% users rated Terrible
0% users rated Poor
0% users rated Average
15% users rated Very Good
85% users rated Excellent
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M Mike Sarles
47 days ago

Akko Saved the Day: From Despair to Relief

I thought all hope was lost when my out-of-warranty Pixel 7 Pro suddenly stopped working. After exhausting all options with the manufacturer and a repair shop declaring it as beyond repair, I felt defeated. That's when Akko came to my rescue. Their prompt response within 24 hours and seamless process for reimbursement and replacement left me in awe. Not only did they make the entire ordeal hassle-free, but they also went the extra mile by providing a prepaid shipping label for the return of the faulty phone. Akko's exceptional service and support during my moment of need have earned my utmost gratitude. Thank you, Akko, for restoring my faith and providing a solution when I needed it the most.
N nathan dahl
50 days ago

An Unforgettable Experience: Swift and Stress-Free Transaction at

Embarking on the journey of repairing my device, I stumbled upon and decided to give them a try. Little did I know that I was in for a pleasant surprise! From start to finish, the transaction was nothing short of seamless, leaving me in awe of their efficiency and professionalism. Unlike previous encounters with other service providers that dragged on for days or even months, wasted no time in getting the job done. Within hours, my device was in their capable hands, and I could sense the dedication and commitment they poured into every step of the process. What truly set apart was their unwavering focus on the repair itself. There were no unnecessary delays or backlashes; instead, their sole priority was ensuring that my device was fixed with utmost precision and care. This level of dedication was truly commendable and left a lasting impression on me. Thanks to, what could have been a stressful and drawn-out experience turned out to be a smooth and effortless transaction. I am beyond grateful for their exceptional service and unwavering dedication to customer satisfaction. If you're looking for a hassle-free and efficient repair service, look no further than – they truly deliver beyond expectations.
S Sasha Mack
53 days ago

Akko Gives affordable month-to-month…

My assessment for Akko Gives affordable month-to-month subscription costs and is fast in reimbursement of restore Prices. They've good prospects service and general I like to recommend this firm. It solely took 12 min to get reimbursed from the restore prices. Fast with little problem! Merchandise used:Cracked display restore insurance coverage. I used to be reimbursed fulling minus the 49.99 deductible.
R Roberto Garcia
55 days ago Saved the Day: A Reliable and Speedy Service Worth Trusting

Embarking on a well-deserved vacation turned into a nightmare when I was robbed, leaving me with a broken MacBook, iPad, and computer monitor. Thankfully, my decision to rely on for insurance proved to be a lifesaver. Their swift response in compensating me for the stolen items was truly impressive, easing my worries during a challenging time. Despite the necessary documentation and verification process, which is standard in such cases,'s professionalism and efficiency stood out. The payments, which were seamlessly processed to my PayPal account within minutes, showcased their commitment to providing quick and hassle-free solutions. Compared to my past experience with a competitor, asurion, I found to offer superior service. The peace of mind and prompt assistance I received from them have undoubtedly made me a loyal customer. Trusting them with my valuable belongings was a decision that I will never regret, and I wholeheartedly recommend their services to anyone in need of reliable insurance coverage. Thank you,, for being a reliable companion in times of unexpected adversity.
J Jonathan Vasquez
55 days ago

A Stress-Free Experience with Swift Repairs and Instant Reimbursements

Being a parent and managing a household can sometimes feel like juggling multiple responsibilities. When my daughter's phone needed repair for the second time, I turned to And let me tell you, it was a breeze! The technician they connected me with fixed the screen in just 15 minutes, allowing my daughter to get back to her school projects and video calls with friends in no time. What impressed me the most was the seamless reimbursement process. After submitting the receipt, I was pleasantly surprised to receive the reimbursement almost immediately. The affordability of their service at $9 a month, compared to the $17 charged by T-Mobile, was the cherry on top. Sure, there might be a bit of effort required on the customer's end, like taking a couple of pictures and waiting for a reply, but the savings and efficiency of Getakko's service make it absolutely worth it. I am relieved to have found a reliable solution for phone repairs that not only saves me money but also gives me peace of mind knowing that my daughter's device is in good hands. Thank you, Getakko, for a stress-free experience!
G Glenn Glenny
55 days ago

Transformative iPhone 13 Replacement Experience with AKKO

Experiencing the unexpected shattering of my beloved iPhone 13 was undoubtedly a disheartening moment. However, delving into the realm of phone insurance providers led me to the remarkable service of AKKO. Their seamless and impressive handling of my device replacement journey truly stood out as a beacon of excellence in the tech support industry. From the initial point of contact with AKKO's customer service representatives, I was met with a level of professionalism and attentiveness that instantly put me at ease. Their empathetic approach towards my situation, coupled with clear guidance on the claims process, showcased a genuine commitment to resolving customer issues with utmost care and efficiency. The speed at which AKKO processed my claim and provided a replacement device was truly remarkable. Despite the initial setback of device damage, the prompt delivery of a fully functional iPhone 13 not only exceeded my expectations but also highlighted AKKO's dedication to ensuring customer satisfaction in a timely manner. In a world where time is of the essence, AKKO's expeditious service and customer-centric approach have set a new standard of excellence in the industry. Their unwavering dedication to resolving customer concerns with precision and care has left an unforgettable mark on my tech support journey. I wholeheartedly endorse AKKO to anyone in need of reliable and efficient tech support services. Thank you, AKKO, for transforming what could have been a stressful experience into a seamless and truly remarkable journey. Your outstanding service is genuinely appreciated and highly recommended.
N Namya Mankad
58 days ago

Unmatched Customer Care: A Trusted Companion

As an avid user of for over three years, my recent encounter truly solidified my loyalty. Amidst the chaos of having my headphones stolen, Akko's swift response and genuine empathy shone brightly. The seamless and transparent claim process not only alleviated my stress but also reinstated my faith in their dedication to customers. Akko isn't just a service provider; they are a reliable companion, always there when you need them the most. I wholeheartedly recommend Akko to anyone seeking efficiency, reliability, and above all, exceptional customer care that goes the extra mile.
V Vismaad S
60 days ago

A Saving Grace for My MacBook: Review

I cannot thank enough for the exceptional service they provided me. When my beloved MacBook encountered some irreparable issues, I was devastated. However, swooped in like a knight in shining armor and offered me a replacement that saved the day. The entire process was seamless and stress-free, thanks to their efficient and friendly support team. They patiently listened to all the problems I was facing with my device and swiftly came up with a solution that exceeded my expectations. I am truly impressed by the dedication and care shown by Their commitment to customer satisfaction is evident in every step of the way. I would not hesitate to recommend this outstanding company to all my family and friends who might find themselves in a similar technological predicament. Thank you,, for turning what could have been a nightmare into a positive experience. I am a loyal customer for life.
J Jermaine
62 days ago

Transformed by AKKO: From a Broken Hinge to a Brand New Phone

Diving into my AKKO experience was like stepping into a realm of exceptional customer service and seamless device replacement. My journey with AKKO began when my beloved Galaxy Z Fold 3 encountered a hinge issue, limiting its functionality. With a simple claim submission on their app, the intricate process unfurled effortlessly. Promptly, AKKO requested images of the device, setting the stage for their efficient evaluation. Following their swift approval, I was directed to UBreakiFix for a thorough assessment. The transition to a replacement phone was impressively smooth; AKKO’s recommendation to procure a new device outweighed repairs, leading to an effortless switch. To my delight, AKKO scouted a pristine Galaxy Z Fold 3 on Back Market, aligning with their commitment to quality and customer satisfaction. The transparency in deductibles and funding further underscored their reliability. The refurbished device that graced my hands exuded a like-new allure, signaling a fresh start. Transitioning from a malfunctioning phone to a pristine replacement was a testament to AKKO’s A+ service. The entire process, from claim initiation to receiving the new phone, unfolded seamlessly within a week. Post-replacement, the seamless data transfer and device return to AKKO encapsulated a holistic service experience. AKKO’s dedication to unparalleled service and efficiency not only resolved my device dilemma but also left an indelible mark of trust and reliability. The assurance that AKKO provides in turbulent times of device distress is unparalleled, making them my go-to for future tech-related exigencies.
L Lewis Rashe
68 days ago

From Loss to Relief: An Unforgettable Experience with Akko

Embarking on my insurance claim journey with Akko was a revelation in efficiency and care. After the unfortunate loss of my iPhone SE 2020 during a taxi ride, I turned to Akko for assistance. The process was seamless – submitting the loss details and police report, I awaited anxiously for a resolution. To my delight, Akko swiftly processed my claim and transferred the funds, deducting only the necessary amount. It was a testament to their professionalism and commitment to their clients' well-being. I am immensely grateful for their prompt and reliable service. Without hesitation, I will sing praises of Akko to all my friends and family seeking personal insurance for their valuable belongings.
S Sarah Walker
77 days ago

Life Saver in Times of Crisis

Sharing my heartfelt experience with, I found myself in a panic when my phone disappeared under a blanket of snow. Enter Akko, the hero of my phone insurance saga. With swift claim processing and funds magically appearing in my account within days, they turned my distress into relief. Not only did they save my phone from snow, but once before, they rescued it from a shattered fate too. Akko is not just an insurance carrier; they are a lifeline for your beloved devices. If you value peace of mind and prompt service, Akko is your answer. Trust me, 100% worth every penny for the service they provide.
R Randy Fuchs
94 days ago

Akko: Transforming Miscommunication into Outstanding Service!

From the moment I engaged with Akko, I knew I was in good hands. Though a minor hiccup initially arose due to activation instructions, Akko's exceptional customer service swiftly turned things around. Their team patiently guided me through the process, ensuring a seamless experience. While a slight improvement in the app's clarity could prevent confusion from the start, Akko's dedication to resolving issues efficiently earns them top marks in my book. Thank you, Akko, for going above and beyond to deliver excellence!
A Ash Skywalker
103 days ago

Mostly positive

My review for I’ve had most of my claims approved with my money deposited in Venmo (or PayPal if you choose that). The only issue I’ve had is that the claims can take a week or 2 to resolve. Additionally, make sure to email AKKO to see if your item photos are acceptable since some of mine were blurry and it would delay the process or result in your claim being denied entirely. Overall, make sure you upload good photos and receipts and you should be fine.
J Jolyn Cripps
108 days ago

An Exceptional Level of Compassion and Patience Found Here!

When I stumbled upon, little did I know that I would discover a gem in the world of customer service. Their team displayed a remarkable level of understanding and patience that truly set them apart. I found myself in a situation where I failed to check my email for days, and even once, for a whole week. Most companies would have given up on me, citing lack of response, but not Instead, they showed compassion and empathy, never once pressuring me to speed up my end of the process or forfeit my claim. Their understanding nature not only saved the day but also won my heart. This level of care and respect for their customers is something that is rare to find in today's fast-paced world. I am beyond impressed and grateful for the exceptional service provided by If you are looking for a company that truly values you as a customer, look no further. This is where compassion meets customer service excellence!
A Ashley Brooke Stinson
120 days ago

Transformed My Insurance Experience with AKKO!

I cannot contain my enthusiasm for the stellar service I received from AKKO. Not only is this insurance company fast and affordable, but they also offer an unbelievably easy process. I was in disbelief at how stress-free they made the claims process. I had to file two claims for the same Apple Watch, and each time they resolved it within days, offering a fair payout via Venmo. AKKO's exceptional customer service has truly set a high bar for other insurance companies. I've never had such a hassle-free experience before. I can't thank AKKO enough for making insurance simple, efficient, and dare I say, enjoyable!

Introduction: is an online marketplace that offers a wide range of products, including electronics, home appliances, clothing, and more. It aims to provide customers with a convenient and reliable shopping experience. In this editorial review, we will explore various aspects of, including its pros and cons, user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.


  • Extensive product selection across various categories.
  • Competitive pricing compared to other online marketplaces.
  • Easy-to-navigate website with a user-friendly interface.
  • Responsive customer service representatives who address queries promptly.
  • High-quality products that meet customer expectations.


  • Limited availability of certain products, especially during peak seasons.
  • Occasional delays in shipping, leading to longer delivery times.
  • Lack of comprehensive product descriptions in some cases.
  • Repetitive promotional emails to subscribed customers.

User Experience: offers a smooth and hassle-free user experience. The website's intuitive design enables quick navigation and easy search for desired products. The minimalist layout ensures that users are not overwhelmed with excessive information, allowing for a focused shopping experience. The checkout process is streamlined, with secure payment options, ensuring a safe transaction for customers. Overall, the user experience is highly satisfactory.

Pricing and Value for Money: provides competitive pricing across its product range, often offering discounts and deals that enhance the value for money. Customers can find products at lower prices compared to traditional brick-and-mortar stores. The website occasionally offers exclusive deals, making it more enticing for budget-conscious shoppers. While the prices are generally reasonable, it's advisable to compare prices on other platforms to ensure the best possible deal.

Customer Service: excels in customer service. The dedicated support team promptly responds to customer queries and concerns, ensuring satisfactory resolutions. The contact information is easily accessible on the website, allowing customers to reach out via phone or email. The knowledgeable and friendly customer service representatives exhibit professionalism and strive to deliver exceptional support, leaving customers satisfied and confident in their shopping experience.

Product Quality and Selection: offers a vast selection of products across numerous categories, including electronics, fashion, home appliances, and more. The products available are sourced from reputable brands, ensuring high quality and durability. While the majority of customers are satisfied with the products received, occasional quality issues have been reported. However, demonstrates accountability by promptly addressing such concerns and offering solutions, showcasing its commitment to customer satisfaction.

Website Usability: boasts a user-friendly website that is easy to navigate. The search functionality enables customers to find specific products efficiently. The product pages provide essential information such as specifications, customer reviews, and related products, aiding customers in making informed purchase decisions. The site's loading speed is commendable, preventing any frustrating delays during browsing. Overall, the website's usability greatly enhances the shopping experience.

Returns and Exchanges: offers a hassle-free returns and exchanges process. Customers can easily initiate returns or exchanges within a specified time frame, provided the product is in its original condition. The website provides clear instructions and guidelines, ensuring a smooth and convenient process. However, it's worth noting that customers may need to bear the return shipping costs, depending on the reason for the return or exchange.

Promotions and Discounts: frequently runs promotional campaigns and offers discounts to attract customers. These promotions include seasonal sales, clearance events, and exclusive deals for subscribed customers. While the discounts and promotions are often enticing, some customers have reported receiving repetitive promotional emails. However, the option to unsubscribe is readily available, allowing customers to manage their preferences effortlessly.

Reputation: has built a strong reputation within the online marketplace industry. With a focus on customer satisfaction and the delivery of quality products, the platform has garnered positive reviews from a vast majority of its customers. The company's dedication to resolving customer issues promptly and maintaining transparent communication has contributed to its positive reputation.

Payment Options: offers a variety of payment options to cater to diverse customer preferences. These include credit cards, debit cards, PayPal, and other secure online payment methods. This flexibility ensures convenient and secure transactions for customers, ensuring peace of mind during the purchasing process.

Loyalty Programs: currently does not offer a dedicated loyalty program. However, the platform occasionally rewards loyal customers with exclusive deals and discounts as a token of appreciation. Although a formal loyalty program would further enhance customer satisfaction, the occasional rewards still contribute to fostering a sense of loyalty among customers.

Customer Reviews:

Customer reviews on are predominantly positive, highlighting the platform's commitment to quality products and customer satisfaction. The reviews often mention excellent customer service, fast shipping, and reliable products. However, some negative reviews exist, primarily related to occasional delays in shipping and product quality issues. Overall, the positive customer reviews outweigh the negative ones, further solidifying the platform's reputation.

Community Involvement: actively participates in community initiatives by supporting various charitable organizations and events. The platform believes in giving back to society and has made efforts to contribute positively. Collaborations with nonprofits and the organization of fundraising events demonstrate the company's commitment to social responsibility.

Shipping and Costs: offers shipping services worldwide, ensuring customers from different regions can access its products. The shipping costs vary based on the customer's location, package weight, and delivery speed chosen. While the platform strives to provide competitive shipping rates, some customers have experienced higher shipping costs, particularly for international orders. Therefore, customers are advised to review the shipping costs before finalizing their purchases to avoid any unexpected fees.

In conclusion, provides a reliable and convenient online shopping experience. With its extensive product selection, competitive pricing, user-friendly website, and responsive customer service, the platform stands out among its competitors. While minor areas for improvement exist, such as occasional delays in shipping and limited availability of certain products,'s commitment to customer satisfaction and its strong reputation make it a trustworthy choice for online shoppers.