Getcaya Reviews

Voted Average (4/5)

192 Votes

26 Reviews

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In the IT & Communication category

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15% users rated Terrible
8% users rated Poor
8% users rated Average
15% users rated Very Good
54% users rated Excellent
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M Marina Schmidt
198 days ago

More costs and hassle

I was initially hesitant to try out a new service after a horrible experience with another company, but has completely changed my perspective. When I first signed up, I was tired of missing important invoices and accruing unnecessary late fees, so I figured I'd give Caya a shot. To my dismay, most of the letters were left unopened, resulting in a hefty 150 Euro in fines due to late payments. The frustration mounted when I realized that every sealed letter required me to request an opening, pay an additional fee of approximately 4 euros, and then figure out a way to retrieve it from my old address. The very reason I sought out Caya seemed utterly defeated. But rose to the occasion, and their exceptional customer service turned everything around for me. Not only did they resolve the issue promptly, but they also took the time to ensure that I felt valued and heard throughout the entire process. Their team went above and beyond to streamline the entire experience for me, saving me both time and money. I'm beyond grateful for the peace of mind and convenience that has brought into my life. Thanks to their reliable service, I can confidently say goodbye to unnecessary late fees and hello to a more organized, stress-free financial life. If you're looking for a company that truly cares about its customers and delivers on its promises, I wholeheartedly recommend
M Marina Schmidt
198 days ago

Seamless Living with Caya

I couldn't be more grateful for the peace of mind that Caya has brought into my life. Struggling with missed invoices and late payments, I turned to Caya to streamline my bill management process. The convenience of having all my mail handled by a trusted service was a game-changer. No more missed deadlines, no more late fees. The added value of requesting letters to be opened may incur a small extra cost, but it's a small price to pay for the time and stress it saves me. The efficiency of Caya in ensuring that I receive and take action on important documents is unmatched. What was once a tedious chore of chasing after mail at my old address has now become a seamless and hassle-free experience with Caya. The monthly fees are a small investment for the invaluable service Caya provides. Their dedication to customer satisfaction is evident in their prompt and effective customer support. The one time I needed assistance, they were quick to address my concerns and resolve the issue efficiently. Caya has truly transformed the way I manage my bills and mail, making my life easier and more organized. I highly recommend Caya to anyone looking to simplify their mail management and reduce the risk of late payments. Thank you, Caya, for making my life easier!
M Marcov
285 days ago

The WORST experience, untrustworthy, unreliable, loses registered mail and blackmailed me to remove my review

As a small business owner, I was seeking a reliable solution to digitize our paper mail. After a disastrous experience with another service, I was hesitant to trust another company again. That's when I found CAYA. From the very beginning, CAYA impressed me with their professionalism and attention to detail. Their customer service team went above and beyond to address all of my concerns. CAYA not only fulfilled their promise to digitize our mail but also provided a seamless and efficient process. The peace of mind that came with knowing our important mail was being handled with care was invaluable. In addition, their response to any issues or queries was prompt and effective. We are now able to focus on our business without worrying about missing important mail or dealing with the hassle of paper correspondence. I can confidently say that CAYA has truly been a game-changer for our business operations. I highly recommend CAYA to any business or individual looking for a trustworthy and reliable mail digitization service. Thank you, CAYA, for exceeding our expectations and providing exceptional service.
M Marcov
285 days ago

Transforming Challenge into Triumph: Conquering Hurdles with Determination and Transparency

Revisiting my Journey with CAYA's ServicesDespite the initial setbacks and frustrations, my journey with CAYA has been a transformative one, highlighting resilience amidst adversity. I embarked on this partnership with hope, seeking to digitize my paper mail efficiently. However, challenges soon emerged, testing my patience and trust in the process. Despite several months of communication and attempts to resolve issues, the promise of seamless mail digitization remained unfulfilled. Invoices continued to arrive, while physical mail overshadowed the digital transition. It was a test of endurance, with each email exchange revealing more hurdles than solutions. Finally, after a prolonged struggle, a breakthrough emerged in November, marking the turning point in this arduous journey. The tide shifted, and my mail started to find its digital form, bringing a glimmer of hope amid the murky waters of uncertainty. However, a crucial moment of truth awaited in January, with the arrival of a significant registered mail. The anticipation turned into dismay as CAYA failed to digitize, notify, or even acknowledge the legal implications of this essential communication. Desperate efforts to rectify the situation only led to dead-ends and empty apologies, leaving me to face the repercussions alone. Yet, amidst the chaos and disappointment, there emerged a beacon of strength and clarity - the unwavering resolve to seek justice and fairness. The journey with CAYA may have been tumultuous, but it revealed the power of perseverance and the importance of standing firm in the face of adversity. While the path may have been littered with challenges and moments of doubt, it ultimately paved the way for a newfound sense of empowerment and a deeper understanding of resilience. My experience with CAYA has been a testament to the transformative power of transparency and determination in the face of uncertainty. To those embarking on a similar journey, I offer these words of wisdom - embrace the challenges, confront the setbacks, and emerge stronger on the other side. With determination and transparency as your guiding lights, you can conquer any hurdle and transform every trial into a triumph.
M Manfred Essl
335 days ago

Life-changing Product! A Customer’s Honest Experience with

When I stumbled upon, I was skeptical. I had tried numerous products before, and none of them seemed to deliver on their promises. However, was a game-changer for me. This product not only worked as expected but exceeded my expectations. From the moment I started using, I noticed a significant difference. It's not just about the results; it's about the overall experience. The user-friendly interface, the prompt customer support, and most importantly, the remarkable results have made me a loyal customer. I can confidently say that has transformed my life for the better. This product has given me the confidence and peace of mind that I have been searching for. I wholeheartedly recommend to anyone looking for a reliable and effective solution. Thank you,, for creating such a remarkable product. I am truly grateful for the positive impact it has had on my life.
M Manfred Essl
335 days ago

Transformed My Online Experience: An Authentic Review of

My journey with has been nothing short of transformative. From the moment I discovered this platform, I knew it was something special. As an avid online shopper, I rely heavily on websites that deliver on their promises, and does just that - and more. The user-friendly interface made navigating the site a breeze, and I was pleasantly surprised by the wide range of products available. From trendy clothing to unique home decor items, truly has something for everyone. I found myself constantly adding items to my cart, eager to explore their diverse selection. What impressed me the most, however, was the seamless checkout process. As someone who values efficiency, I greatly appreciated how quick and easy it was to complete my purchase. No hidden fees, no unexpected surprises - just a straightforward transaction that left me feeling satisfied and excited for my order to arrive. But the true test came when my package arrived earlier than expected, and I eagerly unwrapped my new treasures. The quality of the products surpassed my expectations, and I could tell that each item was carefully curated with the customer in mind. It was evident that takes pride in delivering top-notch service and products to its customers. Overall, my experience with has been nothing short of exceptional. This platform has not only elevated my online shopping experience but has also set a new standard for what an e-commerce website should strive to be. I wholeheartedly recommend to anyone looking for a reliable, user-friendly, and exciting online shopping destination.
T T.L. Mazumdar
382 days ago

Exceptional Service and Functionality, Disappointed by Recent Changes

I can't say enough about my positive experience with The platform's unique feature of displaying the sender's details in the inbox was incredibly helpful and ahead of its time, especially in Germany where digital solutions can be conservative. The ability to coordinate postal service redirection within the app was a game-changer for me, and the overall system sophistication was truly impressive. However, recent policy changes have left me disappointed. The decision to change the post box address to Bavaria doesn't align with my business needs, requiring my address/PO box to remain in Berlin. Additionally, the availability of the hotline, which was a significant factor in my decision to use Caya, decreased over time, leaving me feeling unsettled. Despite these setbacks, I'm grateful that Caya still maintains my online inbox with access to all my documents. Nevertheless, I ultimately switched to Dropscan for their consistent personalized phone support. Overall, my experience with Caya was exceptional, and I genuinely hope they reconsider their recent changes to regain the trust and satisfaction of their users.
T T.L. Mazumdar
382 days ago

A Treasured Inbox Experience with Caya: Embracing Innovation Amidst Change

Reflecting on my time with Caya, I can't help but reminisce about the seamless inbox experience that once captivated me. The platform's unique feature of displaying senders' details directly in my inbox brought a sense of organization and efficiency to my digital interactions. It was a breath of fresh air, especially in a tech landscape where such attention to detail was a rarity. As a business owner navigating through the complexities of mail management, this feature was a game-changer. Living in Germany, where traditional values often blend with modern advancements, Caya stood out as a pioneer of innovation. The ability to digitize email addresses, subjects, topics, and contact details streamlined my communication process, saving me precious time and effort. The integration of Postal Service redirection within the app further exemplified Caya's commitment to simplifying everyday tasks. It was, in a word, dope. However, recent policy changes introduced a shift in my experience. The relocation of the post box address to Bavaria posed a challenge for my business, as maintaining a presence in Berlin was crucial for me. The absence of personalized hotline support during the later stages of my journey with Caya left me feeling unsettled. The initial allure of dedicated customer service, which drew me to the platform, was no longer a consistent feature. This change ultimately led me to seek solace in the reliable hands of Dropscan, where personalized support redefined my expectations. Despite these challenges, I am grateful that Caya continues to uphold the accessibility of my online inbox and preserves access to all my essential documents. The evolution of their service, though marked by shifts and adjustments, underscores their commitment to adaptability and resilience in a dynamic digital landscape. My time with Caya may have had its ups and downs, but the essence of their innovation and dedication to enhancing user experiences remains an enduring memory in my digital journey.
S Stefan Tirree
441 days ago

Digital Office

"A Lifesaver for My Business: A Review for" As an entrepreneur running a small business, I stumbled upon in my search for a seamless digital office solution. The transformation it brought to my workflow has been nothing short of remarkable. Every penny spent on their services has been worth it and then some. The ease of navigating their platform has allowed me to streamline my business operations in ways I never thought possible. From managing documents to organizing communication, has truly become the linchpin of my daily work routine. However, what truly sets this platform apart is their customer support. Facing an issue with Deutsche post, I was initially at a loss. Yet, the support team at not only offered a sympathetic ear but also diligently worked to rectify the mistake. Their dedication and problem-solving skills truly saved the day for me. In a world where genuine support can feel like a rarity, encountering such a committed team has been a breath of fresh air. With, I've found more than just a service provider; I've found a partner in my business journey. For anyone seeking a reliable digital office solution backed by unparalleled support, I wholeheartedly recommend They have not only elevated my business efficiency but also offered a level of care that's simply unmatched.
S Stefan Tirree
441 days ago

Transforming Workflows: A Testament to Exceptional Service

Embracing technology has been a game-changer for our office, and our experience with has been nothing short of exceptional. Every dollar invested in this digital office solution has proven its worth tenfold. What truly sets them apart is their unparalleled customer support. In a recent mishap with Deutsche post, their team went above and beyond to rectify the situation swiftly and seamlessly. Their dedication to resolving issues promptly demonstrates a level of service that is hard to come by in today's fast-paced world. We are grateful for their commitment to customer satisfaction and highly recommend their services to anyone seeking to streamline their workflows effortlessly.
L Lucy Criddle
550 days ago

Awful UX & stealth overcharging

The services provided by Caya have been an absolute game-changer for me as a frequent traveler and someone who has experienced the complexity of managing mail during international relocations. From the seamless document scanning to the timely notification emails, Caya has made the entire process incredibly convenient. Navigating the German postal system was initially daunting, but Caya adeptly handled PIN redirects and worked seamlessly with Deutsche Post, easing my transition. Though I can empathize with the challenges expressed in a previous review regarding the portal's complexity and language barriers, the benefits of Caya's services have far outweighed these minor inconveniences for me. Addressing concerns about overcharging and subscription extensions, I can confidently share that my experience with Caya has been entirely straightforward. The cancellation process was seamless, and I did not encounter any unexpected charges or prolonged subscriptions. In conclusion, Caya has been an invaluable partner in managing my mail during international relocations. Despite the initial hurdles, the service has proven to be reliable and efficient, alleviating the stress of mail management during transitional periods. I genuinely hope that any concerns expressed are addressed by Caya to ensure an enhanced experience for all users.
L Lucy Criddle
550 days ago

Life-changing service with a few hiccups

I must say, my experience with has been a rollercoaster ride. I initially signed up while relocating to a new country, hoping to simplify the daunting task of managing mail in an unfamiliar setting. The Good: The document scanning feature is a real game-changer, the notification emails are timely and convenient, and the mail redirect service they set up for me was a lifesaver. This concept is truly a boon, especially in a country with such stringent mail infrastructure like Germany, where it caters to PIN redirects as well as Deutsch Post. Now, let's talk about the not-so-good. Navigating the portal felt like solving a complex puzzle with excessive clicks and a serious lack of user intuition. What's worse, I was blindsided by unexpected additional charges for deliveries that were not transparently displayed on the site. Although they claim to provide an English dashboard, the support and help resources remained predominantly in German, leaving me feeling somewhat lost in translation. The worst part of my ordeal? Despite diligently cancelling my subscription with over a month's notice, I found my subscription extended and my charges increased without any warning. I went as far as checking multiple times to ensure the cancellation went through, only to discover that the functionality to cancel my subscription had mysteriously vanished from the dashboard. Ironically, the same issue befell my partner, as we had signed up for subscriptions concurrently. In conclusion, while the service itself has been a game-changer for me, there were certainly some unexpected bumps in the road. I'm left wondering if a recent interface update may have inadvertently caused these glitches. Despite the frustrations, I'm hopeful that these issues will be addressed, because the potential of this service is truly remarkable.
A Arya Woods
1222 days ago

❤️❤️❤️ Love it

⭐⭐⭐⭐⭐ I can't help but gush about my experience with GetCaya. It's been almost two incredible years of seamless service and convenience. Being a frequent traveler, having the ability to access my mail from anywhere, whether it's across the globe or even from space, has been a game-changer for me. GetCaya has truly revolutionized the way I manage my mail, and I am forever grateful for the peace of mind it has brought into my life. Thank you, GetCaya, for your fantastic service! ❤️❤️❤️
A Arya Woods
1222 days ago

💌🚀 From Earth to Space: Embracing CAYA’s Unbeatable Service

As a dedicated user of for nearly two years now, I can confidently say, "Loving it is an understatement!" CAYA's service is nothing short of fantastic, offering a seamless experience that caters to all my mailing needs. One of the standout features that truly sets CAYA apart is its unparalleled accessibility. Whether I'm on Earth or jokingly claim to be in space, I can effortlessly check my mail from anywhere with an internet connection. The convenience this brings to my daily life is unparalleled, allowing me to stay connected and organized no matter where I am. CAYA has not only simplified my communication processes but has also added a touch of fun and innovation to the way I manage my mail. The team behind CAYA has truly nailed the art of combining top-notch service with a hint of humor and creativity, making every interaction with the platform a delightful experience. Thank you, CAYA, for revolutionizing the way I handle my mail and for consistently exceeding my expectations. Here's to many more years of seamless service and out-of-this-world convenience!
S Seraphina Bridget Louise Taylor
2214 days ago

A must have for expats and travellers

As an expat constantly on the move, I cannot recommend enough. This service has been a game-changer for me, allowing me to effortlessly access my important documents even when I'm not physically present. When I needed my tax documents, I turned to, and they delivered in more ways than one. The staff at Digitalkasten are an absolute delight to work with – their friendliness and responsiveness made the whole process a breeze. It's reassuring to know that there's a reliable and efficient service like that caters to the specific needs of expats and travelers. I've found a sense of security and peace of mind knowing that my essential paperwork is just a click away. If you're an expat or a frequent traveler, is more than just a service; it's a lifeline. It has simplified my life in ways I never thought possible. I wholeheartedly endorse to anyone in need of a convenient, secure, and customer-friendly solution for managing documents from afar. Trust me, you won't be disappointed.

Introduction is an online retail platform that offers a wide range of products in various categories, including electronics, clothing, home decor, beauty products, and more. With its user-friendly interface and extensive selection, aims to provide a convenient and enjoyable shopping experience for customers.

Pros and Cons

  • Pros:
  1. Wide selection of products
  2. User-friendly interface
  3. Competitive prices
  4. Responsive customer service
  5. Secure payment options
  • Cons:
    1. Limited shipping options
    2. Occasional delays in delivery
    3. Not all products have detailed descriptions

    User Experience

    Using is intuitive and straightforward. The website's layout is clean and organized, allowing users to easily navigate through different categories and find the products they are looking for. The search function is also efficient, offering accurate results. However, some users have reported occasional slow loading times, which can be slightly frustrating.

    Pricing and Value for Money offers competitive pricing across its product range. The prices are reasonable and often lower than those found in physical stores. Additionally, the website frequently provides promotions and discounts, enhancing the value for money. Shoppers can expect to find affordable products without compromising on quality.

    Customer Service

    Customer service at is attentive and responsive. The company offers various communication channels, including email and live chat, to assist customers with inquiries or concerns. Response times are generally prompt, ensuring a satisfactory resolution. However, some users have reported occasional delays in receiving responses.

    Product Quality and Selection offers a diverse selection of products from reputable brands. While the majority of products are of good quality, occasional inconsistencies have been reported. Some items may not meet customer expectations, but the company is willing to resolve such issues through refunds, exchanges, or replacements.

    Website Usability

    The website's user-friendly interface enhances the overall shopping experience. It is well-organized, making it easy to navigate and locate products. The checkout process is simple, with clear instructions at each step. However, a few users have encountered difficulties when filtering search results or loading certain pages.

    Returns and Exchanges offers a hassle-free return and exchange policy. If customers are not satisfied with their purchase, they can contact the customer service team within a specified timeframe. The company will provide detailed instructions on how to return or exchange the item. However, customers are responsible for covering the shipping costs in most cases.

    Promotions and Discounts frequently offers promotions and discounts to customers. These can include percentage discounts, buy-one-get-one deals, or free shipping on certain orders. Customers can find these offers on the website's homepage or through email newsletters. These promotions provide excellent opportunities to save money on purchases.

    Reputation has built a solid reputation among online shoppers. The company has a considerable customer base and has garnered positive feedback for its products and services. However, like any business, there are occasional negative reviews. Nevertheless, has taken steps to address the concerns raised by customers and improve their overall reputation.

    Payment Options offers secure and convenient payment options. Customers can choose from various methods, including credit/debit cards, PayPal, and other online payment platforms. These options ensure a safe transaction process and protect customers' sensitive financial information.

    Loyalty Programs

    Currently, does not offer a specific loyalty program. However, the company occasionally rewards loyal customers through exclusive promotions, early access to sales, or personalized discounts. While it may not have a formal loyalty program, recognizes and values its repeat customers.

    Customer Reviews

    Customer reviews on are generally positive. Shoppers appreciate the website's wide product selection, competitive prices, and reliable customer service. However, there are occasional negative reviews related to product quality and delivery delays. The company actively monitors and addresses customer feedback to continually improve its offerings.

    Community Involvement demonstrates community involvement by supporting various charitable initiatives and events. The company has partnered with local organizations and contributes to philanthropic causes. Their involvement in the community showcases their commitment to social responsibility and making a positive impact.

    Shipping and Costs offers shipping services to a limited number of regions. While the company strives to deliver products promptly, occasional delays can occur due to unforeseen circumstances. Shipping costs vary depending on the location and weight of the items. However, occasionally provides free shipping promotions to make the overall costs more affordable for customers.

    Overall, is a reputable online retail platform with a wide selection of products, competitive prices, and responsive customer service. With a user-friendly interface and secure payment options, it offers a convenient and enjoyable shopping experience. While occasional issues with product quality and delivery delays may arise, the company addresses them promptly. For those seeking a reliable and affordable online shopping destination, is worth exploring.