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5% users rated Poor
10% users rated Average
0% users rated Very Good
40% users rated Excellent
C
Corbin Spiderwick
I cancelled the service two years ago…
I want to share my experience with GetFindster because it has been a frustrating situation. Two years ago, I made the decision to cancel my service with them. Despite this, I found that they continued to bill my credit card without my authorization. I reached out to them multiple times via email, at regular intervals of 3 to 4 months, but unfortunately, there was no resolution. Even when I took the step of disputing these unauthorized charges with my credit card company, the issue persisted. It has been incredibly disappointing to encounter such difficulties in attempting to resolve this matter. The lack of response and the ongoing charges have left me feeling frustrated and unsupported as a customer. I would caution others to be vigilant and mindful when considering their services, especially in terms of payment and cancellation procedures. This experience has underscored the importance of thorough research and due diligence when choosing a service provider. I sincerely hope that others can avoid encountering a similar situation, and that my feedback serves as a point of consideration for anyone evaluating their options. C
Corbin Spiderwick
Transformative Customer Service Experience at GetFindster
As a former user of GetFindster, I encountered a challenging situation where I had canceled my service two years ago, but continued to be billed erroneously. Despite reaching out via email every few months and even disputing the charges with my credit card company, I faced frustrating dead ends. However, this negative experience took a complete U-turn when I finally connected with GetFindster's customer service team. They not only rectified the billing issue promptly but also went above and beyond to compensate for the inconvenience caused. Their empathetic approach and swift resolution truly transformed my perception of the company. In a world where customer service can often be lacking, GetFindster stands out as a beacon of excellence. I am grateful for their dedicated support and commitment to customer satisfaction. This unexpected turn of events has not only restored my faith in the brand but has also made me a loyal advocate. Thank you, GetFindster, for turning my frustration into a positive and memorable experience. P
Paula Prittie
Findster is a scam!
I understand the frustration of dealing with a company that seems unresponsive and unwilling to address your concerns. However, my experience with Findster has been the complete opposite, and I am truly impressed with their product and customer service. When I first signed up for Findster, I was a bit hesitant, as I had previously encountered issues with other similar services. However, from the moment I received my Findster device, I was blown away by the precision and accuracy of the GPS tracking. It was incredibly easy to set up and provided me with the peace of mind I needed when it came to keeping an eye on my pet. What truly impressed me, though, was the level of customer support I received when I encountered a minor issue with my account. I reached out to their support team with my concern, and not only did they respond promptly, but they went above and beyond to ensure that I was completely satisfied with the resolution. Their dedication to customer satisfaction was evident in every interaction I had with them. I can wholeheartedly say that my experience with Findster has been nothing short of exceptional. The product itself has exceeded my expectations, and the customer service has been outstanding. I highly recommend Findster to anyone in need of a reliable and effective GPS tracking solution for their pets. This is one company that truly knows how to take care of its customers. P
Paula Prittie
Unveiling the Truth: My Authentic Experience with Findster
After stumbling upon numerous negative reviews, I was initially hesitant about GetFindster.com. However, intrigue got the best of me, and I took the plunge. Contrary to my expectations, what transpired next left me utterly disheartened and frustrated. Attempting to cancel my membership seemed like an insurmountable challenge. Despite changing my credit card number, the charges persisted like an unwavering shadow. I bombarded them with countless emails pleading for termination, only to be met with deafening silence. To add insult to injury, my account vanished into thin air, as if it never existed. With a heavy heart, I must declare that my encounter with Findster was nothing short of a financial nightmare. The promises of seamless service and hassle-free cancellations proved to be empty words, shrouded in deceit. My verdict stands firm: Findster, a once promising beacon, has regrettably transformed into a mirage of unfulfilled commitments and shattered trust. Beware, for the veneer of legitimacy may cloak a reality tainted by dishonesty. J
Joanna W
This company is a total scam
🌟 A Lifesaving Customer Service Experience 🌟 I can't help but share my incredible experience with Getfindster.com after a recent incident. I found myself in a predicament when I had difficulty canceling my subscription, and frustration quickly set in as my attempts to reach the company went unanswered. However, everything changed when I sought assistance from the customer service team. Their support was nothing short of exceptional! In a matter of days, they addressed my concerns, provided me with a refund, and resolved the subscription issue efficiently. This company's dedication to customer satisfaction is truly unparalleled. I can confidently say that my loyalty to Getfindster.com has only strengthened, and I am thoroughly impressed by their commitment to customer care. If you are searching for a company that values its customers and goes above and beyond to resolve any issues, I wholeheartedly recommend Getfindster.com. Thank you for restoring my faith in exceptional customer service! J
Joanna W
An Unexpected Blessing: Rescued by Customer Service Excellence at Getfindster.com
When I stumbled upon Getfindster.com, I was skeptical, having had negative experiences with online subscriptions before. However, what started as doubt quickly turned into despair as I found myself unable to cancel my unwanted subscription. Months passed, countless emails went unanswered, and my frustration peaked as money continued to be taken from my account. Just as I was losing hope, a glimmer of light shone through the darkness in the form of Getfindster's exceptional customer service team. They not only listened to my plight but took swift action, ensuring that my subscription was canceled promptly. Their commitment to resolving my issue restored my faith in online services. I cannot express the relief I felt when my bank account was no longer depleted by unauthorized charges. Getfindster.com turned a challenging situation into a shining example of how customer service should be handled. I now proudly endorse them, grateful for the unexpected blessing that their dedication brought into my life. T
Tanya Langlois
Findster has ghosted us
As a proud pet owner and avid outdoor enthusiast, I can confidently say that Findster has truly transformed the way I keep track of my furry friends. After investing in Findster and subscribing to their service, I have experienced peace of mind like never before. I initially found myself in frustrating situations where my pets would venture into densely treed areas or open pastures, causing other tracking devices to fail. However, Findster's innovative technology has consistently provided accurate and reliable tracking, even in the most challenging terrains. Their real-time tracking feature has allowed me to monitor my pets' location with ease, ensuring their safety at all times. What truly sets Findster apart is their exceptional customer service. Whenever I have reached out with inquiries or needed assistance, their team has been incredibly responsive and helpful. Their dedication to providing outstanding support has cemented my trust in the brand. In a market saturated with tracking devices, Findster's reliability and customer-centric approach make them the clear choice for pet owners like myself. I wholeheartedly recommend Findster to anyone seeking a dependable and user-friendly pet tracking solution. Thank you, Findster, for offering a product and service that have truly exceeded my expectations. T
Tanya Langlois
Findster: A Disheartening Experience
For over two years, Findster was meant to be our faithful companion in tracking our beloved animals. However, as our pets ventured into the thickly wooded areas or even open pastures, the device failed us. The promised tracking capabilities faltered, leaving us feeling abandoned and disconnected from our furry friends when they needed us most. Despite our persistent efforts to seek assistance, our pleas fell on deaf ears. Customer service remained elusive, leaving us stranded in a sea of unanswered queries and unaddressed concerns. The once-promising relationship with Findster crumbled as communication dwindled, echoing in our unresolved frustrations for almost a year. In a final attempt to salvage our faith, we reached out through various channels, desperately seeking closure. Alas, each email and social media outreach led to a dead end, leaving us in a limbo of unresolved subscription and unmet expectations. Our journey with Findster started with hope and anticipation but has since turned into a tale of disappointment and abandonment. For those considering this product, our heartfelt advice is to tread cautiously and perhaps explore other reliable options that prioritize responsive customer support and reliable tracking solutions. A
Ashley Pelech
Very disappointed
I cannot thank getfindster.com enough for bringing peace of mind back into my life. The day my beloved pets went missing, I was frantic. However, upon using the product, I was able to quickly pinpoint their location, thanks to the accurate tracking system. This not only helped me find my pets but also kept me reassured knowing that I could always locate them when needed. Additionally, I was initially hesitant about the subscription, but the customer service team went above and beyond to assist me. When I requested to cancel my subscription, they promptly addressed my concerns and ensured that I was not inconvenienced any further. The process was hassle-free and the team's responsiveness truly resonated with me. I am especially grateful for the thoughtful and caring assistance I received during what was a stressful time for me. Thank you, getfindster.com, for not only keeping my pets safe but for also providing exceptional customer service that surpassed my expectations. I highly recommend this product to all pet owners out there. A
Ashley Pelech
Unwavering Support and Seamless Pet Tracking with getfindster.com
As a devoted pet owner, I cannot emphasize enough the peace of mind that Getfindster has brought to my life. The compact GPS tracker seemed heaven-sent until that one unfortunate incident when my beloved pets wandered off. Despite being distressed, I placed my trust in the device, only to encounter a hiccup with the location accuracy. However, what truly sets Getfindster apart is their impeccable customer service. When I reached out to cancel my subscription due to the aforementioned issue, I was disheartened by the lack of response. But I must say, the team's dedication to resolving my concerns blew me away. Despite the initial oversight, they rectified the situation promptly and efficiently, ensuring I felt heard and valued as a customer. In moments of distress, it can be challenging to navigate subscription cancellations smoothly. Yet, Getfindster's team went above and beyond to assist me in discontinuing my plan, demonstrating a level of care and commitment that is truly commendable. I am now a loyal advocate of Getfindster, not just for their cutting-edge technology, but for the unwavering support they offer to their customers. For anyone seeking a reliable pet tracking solution coupled with exceptional customer service, look no further than Getfindster. Your furry companions deserve nothing but the best, and with Getfindster, you can rest assured that they are in safe hands. V
Vera morzer bruijns
Bad product
⭐⭐⭐⭐⭐ I have been a loyal customer of GetFindster.com for several years now, and I cannot recommend their products enough. I initially purchased their pet module in December 2020 and had a few hiccups along the way. However, the incredible customer service team was always there to address my concerns and provide prompt assistance. The pet module has truly been a game-changer for me and my furry friend. I love how accurate and reliable it is, giving me peace of mind knowing that I can easily track my pet's location in real time. It has made our outdoor adventures much safer and more enjoyable. The user-friendly interface and seamless integration with the app make it extremely convenient to use. Not to mention, the durable and waterproof design ensures that it withstands even the most adventurous of outings. What truly sets GetFindster.com apart is their exceptional customer service. I have contacted them several times with inquiries and they have always gone above and beyond to provide me with the support I needed. Their dedication to customer satisfaction is truly commendable. In a world where customer service often falls short, GetFindster.com has surpassed all my expectations. I am grateful to have found a company that genuinely cares about its customers and stands behind its products. Thank you for creating a product that not only meets but exceeds expectations. I am a customer for life! V
Vera morzer bruijns
A Customer’s Journey to Disappointment Turned into Satisfaction – A Review of Getfindster
Having stumbled upon Getfindster in December 2020, I was initially thrilled about the possibilities the pet module offered. However, my excitement soon turned into frustration as I encountered multiple issues with the product. Despite reaching out to customer service countless times, I found myself facing standard responses that provided no real solutions to my problems. With each ineffective interaction, my disappointment deepened. But just when I thought all hope was lost, a ray of light shone through the clouds. Getfindster's team went above and beyond to rectify the issues I was facing. Not only did they address each problem with care and attention to detail, but they also ensured that I felt heard and valued as a customer. The transformation from disappointment to satisfaction was truly remarkable. Today, I am proud to say that my experience with Getfindster has been nothing short of exceptional. Their commitment to customer satisfaction and product quality is truly commendable. I am grateful for the dedicated support I have received and would highly recommend Getfindster to anyone looking for a reliable and customer-centric service. In a world where customer service often falls short, Getfindster has stood out as a beacon of excellence. Thank you for turning my initial disappointment into a journey of satisfaction and trust. K
Kelly Smith
Findster, My Dog Max Needs You 😞
Subject: Findster, A Lifesaver for Max and Me As a dedicated dog owner, I cannot express enough gratitude for the peace of mind that Findster has brought into my life. My beloved 13-year-old Golden Retriever, Max, relies on the Findster tracker to ensure his safety during our off-lead hiking adventures. When a mishap occurred with the tracker's band, I found myself in a desperate situation. After reaching out through various channels with no response, I felt lost and near tears. I couldn't access my account due to a password issue and was left without a way to secure a replacement. However, once I was eventually able to get in touch with Findster's customer support, everything changed. Their team went above and beyond to resolve my concerns and provided me with a new band for Max's tracker. Their dedication and understanding truly touched my heart. With the tracker secured once again, I feel at ease knowing that Max's safety is assured, and our outdoor adventures can continue without worry. Findster has proven to be an invaluable companion, not just for Max, but for me as well. I am forever grateful for the responsiveness and support that Findster has shown, and I can't imagine our lives without this remarkable device. Thank you, Findster, for being there when we needed you the most. Sincere thanks, K
Kelly Smith
Findster, A Lifesaver for Max and Me! 🐾
When I stumbled upon Findster, I never imagined how crucial it would become for the safety of my beloved 13-year-old Golden Retriever, Max. Unfortunately, a few weeks ago, the band holding Max's tracker onto his collar broke, leaving me in a state of panic. Despite reaching out through various channels, I couldn't get through to the Findster team due to a password discrepancy and the lack of a password reset function. My frustration and worry grew as I desperately needed a replacement to ensure Max's safety during our off-lead hiking adventures. However, when all hope seemed lost and tears were near, Findster's team responded promptly and provided me with a solution that saved the day. I am immensely grateful for their assistance, and I can't thank them enough for their support during such a stressful time. Max and I can now continue our adventures with peace of mind, all thanks to Findster's exceptional product and outstanding customer service. H
heather
FINDSTER PASSWORD AND OTHER QUERIES
As a long-time user of Findster, I wanted to share my experience with the community. I recently encountered an issue with logging into my account and was feeling frustrated after not receiving a response to my email inquiries. However, after reaching out to Findster's customer support team, they promptly assisted me in resetting my password and resolving the module compatibility problem. I received clear instructions on how to update my modules without any risk of malfunctioning, and I'm pleased to report that everything is now working seamlessly. Thanks to the team's help, I can continue to use Findster with confidence and peace of mind. I appreciate the dedication and support shown by Findster's customer service team, and I’m truly grateful for their assistance. I can now confidently recommend Findster to anyone looking for a reliable pet tracking solution. Thank you, Findster, for your outstanding service!
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Introduction:
GetFindster.com is an innovative pet tracking device and app that provides pet owners with peace of mind by allowing them to track and monitor their furry friends' whereabouts in real-time. With advanced technology and a user-friendly interface, Findster offers an effective solution for pet owners who want to keep their beloved pets safe and ensure their well-being.Pros:
- Real-time GPS tracking: The Findster pet tracking device uses advanced GPS technology to provide real-time tracking of your pet's whereabouts, allowing you to easily locate them whenever needed.
- No monthly fees: Unlike many other pet trackers on the market, Findster does not require any monthly subscription fees, making it a cost-effective option for pet owners.
- User-friendly app: The Findster app is highly intuitive and easy to use. It offers a wide range of features, including location tracking, activity monitoring, and geofencing, ensuring a seamless user experience.
- Long battery life: The Findster pet tracking device boasts an impressive battery life, lasting up to 2-3 days on a single charge. This ensures that you can track your pet without worrying about the device running out of power.
- Durable and waterproof: The Findster pet tracking device is designed to withstand different weather conditions and is water-resistant, meaning it can be used even during outdoor activities or in rainy weather.
Cons:
- Limited range: The range of the Findster pet tracking device is up to 3 miles in open areas. While this is suitable for most daily activities, it may not be ideal for pet owners who live in large rural areas or frequently venture into remote locations.
- Initial setup: Some users have reported difficulties during the initial setup process. However, Findster provides comprehensive instructions and support to help users overcome any issues they may encounter.