Users Voice for Getlook

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
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Getlook Overall rating
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Review article published on: 11 Dec 2019

Last updated by on 09 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 5 5 5 5 5
Jan 2023 5 5 4.9 1 4.6 2
Feb 2023 5 1.8 3 5 5 1
Mar 2023 5 5 5 5 5 5
Line Chart for Rating of peer stores

Detailed Getlook Review by

Introduction is an online beauty platform that offers a wide range of grooming services to customers. The company was founded in 2015 and has since expanded to multiple cities across India. The website provides users with a simple interface to book beauty services from the comfort of their homes. Users can select from a variety of services such as haircuts, facials, massages, and more.

Pros and Cons

  • Convenient, hassle-free booking process
  • Wide range of services available
  • Professional and experienced staff
  • Reasonable pricing
  • Offers various discounts and promotions
  • Limited service availability in some cities
  • No refund policy
  • No option to customize services

User Experience

The website is user-friendly and easy to navigate, allowing customers to easily book their desired services. Booking is quick and hassle-free, and users can select their preferred date and time slots. The platform also provides a detailed description of each service, making it easy for users to choose the one that meets their needs. Additionally, offers a mobile app for both iOS and Android devices, providing users with even more convenience.

Pricing and Value for Money offers competitive prices for their services. The company provides reasonable prices for both male and female grooming services, which only vary slightly depending on the location. The value for money is good with the quality services provided, and the website offers various discounts and promotions.


Some of the alternatives to include UrbanClap, Housejoy, and Vyomo. These competitors also offer online beauty services and have a similar range of services and pricing.

Customer Service has a dedicated customer service team that can be reached through their website or mobile app. The representative will respond quickly and provide assistance for any queries or issues. The company also has a FAQ section on its website that addresses frequently asked questions for users.

Product Quality and Selection

The website offers a wide range of grooming services, including haircuts, facials, massages, and more. The quality of services is excellent, with only professional and experienced staff employed. The platform uses high-quality products to ensure that customers receive the best experience.

Website Usability

The website is simple to use, with a clean interface and clear instructions. Users can quickly and easily book appointments, check the status of their bookings, and browse a list of services. The website is also mobile-friendly and can be easily accessed via smartphones and tablets.

Returns and Exchanges

Unfortunately, has a no-refund policy. However, if the service does not meet the customer's expectations, the company may offer a free service as compensation.

Promotions and Discounts

The website currently offers various discounts and promotions that allow customers to save money on their bookings. Users can receive cashback or discounts for their first booking and promotional discounts on social media campaigns.

Reputation has built a good reputation for its quality services and reliable customer support. The company also has a good rating on Google, with many customers praising their services.

Payment Options offers various payment options for customers, including debit and credit cards, UPI payments, and Paytm.

Loyalty Programs

The platform offers a loyalty program where customers can earn points for each service they use, and these points may be redeemed for free services.

Customer Reviews

Customers have reviewed the platform positively, with many praising the quality of the services and easy to use the platform.

Community Involvement invests in its staff training and development programs, contributing to their communities' development as a major employment provider.

Shipping and Costs provides its services at the customer's home or office, and the pricing is reasonable and calculated based on the service selected. does not charge any extra fees for shipping or delivery.